true digital marketing...
TRANSCRIPT
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a w i n d o w t o t h e w o r l d o f S T R U C T U R E D D I G I T A L M A R K E T I N G
TRUE DIGITAL MARKETING MASTERCLASS
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W H Y I T I S C O N S I D E R E D T O B E T H E W O R L D ' S M O S T S T R U C T U R E D D I G I T A L M A R K E T I N G C O U R S E ?
True Digital Marketing MasterClass is different and more effective because of the structure and discipline we bring into the overall learning methodology and the content.
And we also get the positive superlative feedback as we are deeply in Love with Digital, we have mastered the art of making you learn faster than any other course by putting the right structure and excitement in the course. Being an Indian company/individual we score very high on the digital mix, we are practical, we do it every day, thus we know what works and what not. This is the core reason that International market gives us house full sessions one after the other.
In Exeter, we were the last training to enter in, just 2 weeks before, they said, “We can’t promise you how many people can attend as people have already made their choices’, the final outcome: “We were the largest attended session of the day followed with public testimonial and buzz”. The event organizers want us again this year. With UPH.edu, the previous Indian trainers failed them in digital marketing and now we have completed our 4th batch, all with superly excited testimonials.
At IIFT, many have shifted their career to Digital. We are passionate and deeply in love with digital marketing, not teaching digital marketing but helping people learn and execute digital marketing.
STRUCTURE is what we have enabled in our curriculum and SLTS is bringing in the DISCIPLINE to make you market ready in every aspect.
This is where we are really good at, we view the subject in a structure that helps you consolidate more knowledge to produce wisdom (actionable). There are many who learns but are not confident about the subject, the reason, they know the leaves, they don’t know the braches these leaves are supposed to be associated with.
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D I S C I P L I N E & C R E D I B I L I T Y
T R U E D I G I T A L M A R K E T I N G M A S T E R C L A S S I S F O R P R O F E S S I O N A L S W H O W A N T T O T A K E A L E A P F R O G B E F O R E T I M E A N D E S T A B L I S H T H E M S E L V E S A S H E A D S O F D I G I T A L M A R K E T I N G F O R P R O M I N E N T B R A N D S I N I N D I A A N D O V E R S E A S
S T R U C T U R E & K N O W L E D G E
The course curriculum is prepared under the
guidance of Prof Ranjan Das, Chairman - TSA, and
Professor of Strategy, Innovation, Entrepreneurship
and Leadership, has a total 42 years of experience.
The course is designed by Aji Issac Mathew who is an
Entrepreneur and Digital Strategist based out of India.
After his first year at AIMK, Aji opted out of
placements to join a web startup.
IIMC Professor, Founder TSA 42 years in academics
PROF RANJAN DAS
CEO IndusNet TechShu 15 years in digital marketing
MR. AJI ISSAC MATHEW
20 years in the industry during which Prof Das has
been associated with companies on senior
positions in the management team.
22 years of teaching, training, research and
consulting as a Professor of Strategic
Management at IIM Calcutta
10 years as an Academic and Social Entrepreneur
engaged in setting up India’s FIRST and only one
100% LIVE DIGITAL Academy named The
Strategy Academy.
In last 15 years, Aji has helped over 500 small and
large enterprises globally to leverage the power
of digital.
He has trained and guided the entire digital
marketing team of HP.
Aji is a guest lecturer of Digital Marketing at IIFT,
India and UPH, Indonesia.
He is the speaker at the Ideas Festival Exeter,
Digital Festival Cardiff, and has been a part of
several other conferences.
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We are a full-service software development and digital marketing agency with a
strength of 750+ people, we have channel experts (horizontal team) and project
execution team (vertical team), you get almost all services guided by experts under
one roof. The ones we don’t execute, we find right partners for it. We understand
your business and coordinates with different verticals to get the work done.
T H E C O M P A N I E S B E H I N D T H E K N O W L E D G E S T R U C T U R E
I N D U S N E T & I N D U S N E T T E C H S H U
The seats for the scholarship is limited to 10 per batch. 50% of the course fees are
sponsored by Indusnet Technologies, IndusNet TechShu and partner companies until
March 1st, 2018.
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2018
SLTS based Programs has been delivered to more than 50 companies in India and
abroad for L&D transformation. Few of the key partners:
The Strategy Academy was set up in 2008 by Prof Ranjan Das, an IIMA alumni, and
prof at IIMC with over 42 years of experience in academics. TSA is a knowledge-
based Professional Service Organization based out of India and has worked with over
50 companies and institutions worldwide to deliver programs. You can understand
more about SLTS from the videos below:
SLTS is a product of
How does the SLTS methodology work?
https://www.youtube.com/watch?v=Q_kyUI_YBD0
How did you become an entrepreneur at 60?
https://www.youtube.com/watch?v=_VBXlfqWrHQ
T H E C O U R S E W I L L B E D E L I V E R E D O N S L T S
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P E O P L E O F T E N U S E “ S U P E R L A T I V E ” T O E X P L A I N T H E I R L E A R N I N G .
T H E O V E R A L L C O U R S E S T R U C T U R E I S A D O P T E D A N D I M P L E M E N T E D B Y M A R K E T E R S G L O B A L L Y , H O W E V E R , I T H A S B E E N C U S T O M I Z E D W I T H R E S P E C T T O I N D I A I N 2 0 1 7 .
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S A L I E N T F E A T U R E S
Business KPIs, Marketing KPIs & Digital Marketing KPIs – Getting the top view right
Digital Marketing and Execution fundamentals
Digital in Business, phase of business & why it matters
Business level communication & Digital (Positioning, Values, Decision Makers, Creative guidelines)
How to Put the rough objectives and goals (OKR based)
Redefining goals with respect to goal tenure, target group, market, digital assets, customer journey, layers of
investment, budgeting etc
Understanding Organic & Branding channels
Channel Strategy & Business KPI view - PPC (Adwords), Social Media Ads, Social Media Updates, Email Marketing,
Campaigns, Landing Page & CRO, Mobile Marketing, Analytics, Content Marketing etc. Detailed course outline in
Appendix I
01 Course Highlights
The program will be delivered through SLTS - an extremely flexible 2-way interactive online platform.
TDMM will be a participant-centered learning process rather than lecturing by the faculty
Sessions can be attended by participants from anywhere [India/world] on a real-time basis
For candidates who miss a session, will be provided recordings of the lecture
A participant can earn certificate of completion once the 20 hrs course is complete but will be granted the honors
certificate only if they pass the TDMM exam
The course is designed for digital marketing enthusiasts having an experience of above 2 years in any domain.
The participant with a TDMM Certificate is automatically eligible for the first round of interview with the partner
companies.
02 Extremely Flexible
Process driven with TWIN emphasis on [a] learning both knowledge and how to apply it in a specific situation and
[b] transformation of behavior
SLTS deploys a special 5-way learning process. This process has built-in time and sub-processes that help in
assimilation and absorption of knowledge and how to apply acquired knowledge in real life situations
The course will have a 7 level multi-element assessment on the lines used by top business schools in India
80% attendance is compulsory for lectures and 100% for hands-on exercises
The candidates can re-take the final exam only 3 times in 6 months post completion of the course.
The course materials shared during and after the course is not meant for use outside the TDMM community as it
will be designed as per the qualifier test results.
03 Highly Disciplined
The course modules, models, worksheets have been delivered to prominent business schools in India, the UK,
Indonesia and the USA.
15 years of digital marketing hands-on experience with 1000+ projects delivered across business domains
The instructor has trained and guided the entire digital marketing team of HP
The Instructor is leading Eastern India’s largest digital Marketing agency with a team of 750+ people
The course entails 30% hands-on exercises, 40% lectures, 10% evaluation and 20% class participation
50% of the digital structures you will learn has been a game changer for several businesses.
04 Learning Approach
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The course fee is INR 40,000 including GST. But until March 1st, 2018 candidates will get 50% scholarship on their
total fees. GST of 18% would be additional.
The fees include tools, worksheets, additional reading materials, Digital Insights 2018 report etc.
The seats for the scholarship is limited to 10 candidates per batch.
The fees need to be paid through NEFT or cheque. Payment details below:
Name: Indusnet Techshu Digital Pvt.Ltd.
Bank Name: ICICI BANK LTD
Account No. 105605003498
RTGS/IFS Code: ICIC0001056
05 Fees and Scholarships
Batch will start on March, 17th 2018. A candidate can opt for either Weekday or Weekend batch
Weekend batch timings at 4 PM - 6 PM on Saturday and 11 AM - 1 PM on Sundays.
Weekday batch timings at 8 PM - 10 PM on Mon/Tue and 8 PM - 10 PM on Wed/Thu.
Participants are not allowed to switch batches in any case.
Total 20 hours of interactive lectures
10 hours of reading and learning each week
Total 5 case studies each week to understand each chapter
Additional 2.5 hours have been allotted for quizzes
1 hour of Q&A options every week for the candidates
1 hour has been allotted for the DMM Final Exam
06 Session Timings
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C o u r s e O u t l i n e
TRUE DIGITAL MARKETING MASTERCLASS
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C A R E E R O P T I O N S Y O U C A N C H O O S E A F T E R C O M P L E T I O N O F T H I S C O U R S E . T H E D E S I G N A T I O N S A R E S U B J E C T T O T H E C O M P A N Y ’ S H U M A N R E S O U R C E S T R U C T U R E . H O W E V E R , T H E J O B R E S P O N S I B I L I T I E S R E M A I N T H E S A M E .
Salary: 45k-70k
After 3 years of experience
VP Digital Marketing
Salary 65k to 100k
D I G I T A L M A R K E T I N G S T R A T E G I S T W h o c r e a t e s a n d o v e r s e e t h e e x e c u t i o n o f a p l a n t h r o u g h s p e c i f i c i n i t i a t i v e s t o m e e t t h e
o b j e c t i v e s o f t h e s t r a t e g y
Salary: 30k-40k
After 3 years of experience
Director Social Media Marketing
Salary 45k to 60k
S O C I A L M E D I A M A N A G E RW h o c r e a t e s a n d m a i n t a i n n e w m a r k e t i n g
c a m p a i g n s , b r a n d p r o m o t i o n s o r p r o d u c t l i n e s f o rt h e c o m p a n y o n d i f f e r e n t s i t e s , m o n i t o r p r o g r e s s
u s i n g w e b a n a l y t i c t o o l s .
Salary: 35k-50k
After 3 years of experience
Director of Paid Media
Salary 50k to 65k
P P C M A N A G E RW h o a s s i s t s w i t h t h e c r e a t i o n , o p t i m i s a t i o n a n dr e p o r t i n g f o r P P C c a m p a i g n s a s d i r e c t e d b y t h e
M a r k e t i n g T e a m .
Salary: 25k-33k
After 3 years of experience
Media Relations Director
Salary 40k to 55k
M E D I A R E L A T I O N S C O O R D I N A T O RW h o i s r e s p o n s i b l e f o r d e v e l o p i n g a n d m a i n t a i n i n gt h e p u b l i c i m a g e s o f t h e i r c l i e n t s o r o r g a n i z a t i o n s
w h i c h i n c l u d e s i s s u i n g a n d p r o m o t i n g p r e s s r e l e a s e s .
Salary: 20k-30k
After 2 years of experience
Content Marketing Manager
Salary 35k to 50k
C O N T E N T M A R K E T I N G E X E C U T I V E W h o o v e r s e e s t h e c o n t e n t p r e s e n t e d o n w e b s i t e s
a n d b l o g s , a n d m a y a l s o b e r e s p o n s i b l e f o rc r e a t i n g , e d i t i n g , p o s t i n g a n d u p d a t i n g .
Salary: 18k-25k
After 3 years of experience
Content Marketing Manager
Salary 35k to 50k
O N L I N E R E P U T A T I O N E X E C U T I V EO R E s h e l p c o m p a n i e s i n c r e a s e t h e i r o n l i n e p r e s e n c eb y i n c r e a s i n g p o s i t i v e r e v i e w s , h e l p i n g t o s u p p r e s s
n e g a t i v e r e v i e w s .
Remuneration depends on how many projects are
undertaken. After few years of exposure,
freelancers set-up their own marketing agency
F R E E L A N C E D I G I T A L M A R K E T E R W h o : C r e a t e s a n d o v e r s e e t h e e x e c u t i o n o f a p l a nt h r o u g h s p e c i f i c i n i t i a t i v e s t o m e e t t h e o b j e c t i v e s
o f t h e s t r a t e g y .
Salary: 25k-35k
After 3 years of experience
SEO Specialist
Salary 35k to 50k
S E O M A N A G E RD e v e l o p i n g a n d i m p l e m e n t i n g e f f e c t i v e s e a r c h
e n g i n e o p t i m i z a t i o n ( S E O ) s t r a t e g i e s . C o o r d i n a t i n gc o n t e n t , d e s i g n , s m , p a y - p e r - c l i c k ( P P C ) a n d o t h e r
a c t i v i t i e s .
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Defining a business with 4 core stakeholders and digital’s role in it
Why the old digital teams and approach will not work – Why Digital can’t create success anymore. Digital then and
now
Why part of business is important and how it reflects the passion, it is important for marketing these days. What is
the core business idea? What is the value addition to end customer? What TG will benefit the most? Why the
customer should prefer us over others. (10 Mins)
The marketing equation & Different phases of marketing and its cost (Organic growth and paid ads) (10 mins)
Customer feasibility? Will customer find it valuable? (10 Mins)
Financial Feasibility? How much are customers ready to pay? How much will it cost to produce it or operation cost?
Is it making sense financially? Is it already tested (10 mins)
Is it easy to produce? Resource feasibility?
Society Feasibility? How much is this critical?
Marketing Feasibility? What phase is the industry? Competition? Core elements one should look for. Barriers to
entry? USP? What should be the route for marketing?
UGC
Case Studies: Business model – Uber London, Rain and Weather app
Business KPIs, Marketing KPIs & Digital Marketing KPIs – Getting the top view right
01
Fundamentals of execution (goals, top tasks, dashboard and reviews)
Reading: 4Ds of Execution
Example of a project with goals, tasks, dashboards and reviews
Digital Marketing and Execution fundamentals 02
% offline - % online – from manufacturing to SAAS
Startup to Scaleup? Marketing phase changes
Examples
Digital in Business, phase of business & why it matters 03
What’s our “Why”, can we create one “Why” Story? Involve everyone
Change in the digital marketing landscape, good product is a must
Positioning – How we want people to perceive our company, brand or products, what are we positioning?
What colors and messages represent us – Creative guidelines & new age one
Marketing should never conflict with – Values, Positioning, Top Decision Makers, school of thought
UGC: Potato Ted by Ogilvy
Business level communication & Digital (Positioning, Values, Decision Makers, Creative guidelines)
04
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What is the breakeven point for marketing? FTV & LTV basis for 100 clients.
- Examples
What are the business level goals for this year, next few years, next quarter, next month etc. What % is expected
from digital (Need the table).
When the goals are not clear, use objectives to derive at goals
How to set the right goals – Front view and rear view.
4 Levels of goals – Business Level, Asset Level, Channel levels and task levels
Let’s put some approx goals for digital marketing at all levels
- Examples:
- Exercise
How to Put the rough objectives and goals (OKR based) 05
Defining the goals is important. Short term or Long term? How many months to reach critical number and
sustainability?
Redefine goals #1: Short term, mid-term and long term goals
06
Is Short-term critical? Within 3 months
When you don’t need sales, you can work on organic and branding
What route should we take Paid, Organic or Branding?
- Competitor analysis for competitors
- Paid Ads Sustainability, Finding the breakeven point and feasibility?
- Organic SEO feasible?
- Is branding feasible?
Examples
Case Study
Exercise
What is Marketing from this context
Basic Definition
In General from awareness, consideration, selling, reselling, referrals along with improving product/services,
pricing, messaging, positioning etc.
How Digital plays role in each section.
Example: SnapDeal Advertisement, Trivago
5 TG
Understand segmentation to improve your chances of success
Segment inside out or outside in, that’s why budget doesn’t matter for digital
Digital Segmentation – will learn further
Can we further divide goals for each TG
Examples
Case Study:
Exercise
Redefine goals #2: Understand 5 TGs for Digital 07
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4 types of market based on behavior
How to understand search market – 12 types of keywords
Profile or social market for each TG
Contextual market
6 types of consumption
4x6 table to understand market and consumption
Examples
Case Study:
Exercise
Redefine goals #3: Understanding 4 digital markets & 6 Types of consumption
08
Redefine goals #4: Understanding customer journey in any industry, role of digital & Call to action at different steps (CTAs)
09
3 type of product – Decision-Making time (Need funneling, branding) or Regular Products (Need Familiarity),
Interrupt product, Research-based product esp B2B. Different journey of customer
Digital and Journey of the customer
Different CTAs – Don’t just be a selfish seller, add value at all levels (if your product is good)
Where should we invest, new customer awareness, usability, consideration, buy, repeat buy, referrals
Examples
Case Study:
Exercise
Redefine goals #5: 7 Layers of investment – assets, maintenance, enhancers, hygiene, paid, organic & branding
10
Assets & Asset Maintenance - % of investment as per goal, TG & market
Enhancers - % of investment
Investment on Hygiene
Investment on Paid Campaign
Investment on Organic Campaign
Investment on Branding Campaigns
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Redefine goals #6: Reset the Goals & Budgeting – What budget is available and how much we will have invest on all the layers and based on that what goals can be taken.
11
Short Term
Mid Term
Long Term
All in one view - Digital Marketing Investment for the goals
12
Which Goals
Which TG
Which Market & Type of Consumption
Which phase of customer path
Which Asset
Which Channels
What Message
What Budget
Expected Results
Digital Strategy after investment & goals setting 13
Awareness Stack
Usability / Familiarity / Research Stack
Consideration Stack (CRO)
Buy Stack
Repeat Buy Stack
Referral Stack
Understanding Digital Assets 14
Asset Analysis – Self & Competitor
Web, Mobile, Social & Marketplaces
Website – UX, UI, Tech, Content for Sales, SEO
Mobile – UX, UI, Tech (Progressive Web App, Native Apps, Mobile Web, AMP)
Social Media
Marketplaces
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Understanding Hygiene 15
Why Hygiene, how much to invest
Assets Content – Dress like your customer
Assets Security
Assets performance – Speed, Latest tech
Consistency
Adapting to the latest one
Understanding Paid Channels across 4 markets 16
Which Paid Channel to invest, finding right CPC & feasibility along with market size
Search Market + 5 Consumption
- Adwords
- Video Ads on YouTube
- App Ads
Profile Market + 5 Consumption
- FB Ads
- LinkedIn Ads
- Twitter Ads
- Instagram Ads
- Other Social Ads
Contextual Market + 5 Consumption
- Context + Profile ads on Display (Adwords)
- Rich Media Ads
- Media Buying
YouTube Ads Display
Marketplace
- Amazon Ads,
- Indian Marketplace Flipkart Ads’
- Directory Ads
Understanding Organic & Branding channels 17
Which Organic channel to invest, finding the feasibility
Search
- Universal Search Optimization
- SEO on Google
- Video optimization
- Image Optimization
Profile or Social
- Influencers
- Social Media
Contextual
- Content Consolidation
Marketplace
- Marketplace optimization
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Understand regular improvement A/B testing at all levels
18
Going Deep Level 1 19
For Deep Level 2 Channels – Check for special courses
What is Deep Level 1
Deep Level Guides & Business KPI view – SEO 20
What is SEO
How SEO Work
KPIs
Top Strategy points
Top Tools
A rough plan
UGC
Exercise
Channel Strategy & Business KPI view - PPC (Adwords)
21
Channel Strategy & Business KPI view - Social Media Ads
22
Channel Strategy & Business KPI view - Social Media Updates
23
Channel Strategy & Business KPI view - EmailMarketing
24
Channel Strategy & Business KPI view - Campaigns 25
Channel Strategy & Business KPI view – Landing Page & CRO
26
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Channel Strategy & Business KPI view – Analytics 28
Channel Strategy & Business KPI view – Content Marketing
29
Others Pointers 30
Channel Strategy & Business KPI view – MobileMarketing
27
Building Brand Digitally
Startups and Digital Marketing
Big Data and Digital
+ 9 1 - 9 8 0 4 5 7 6 9 2 8 / + 9 1 - 9 8 3 0 8 2 8 8 2 2
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S e s s i o n T i m i n g s f o r t h e c l a s s o f
M a r - A p r 2 0 1 8
TRUE DIGITAL MARKETING MASTERCLASS
+ 9 1 - 9 8 0 4 5 7 6 9 2 8 / + 9 1 - 9 8 3 0 8 2 8 8 2 2
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1. Total 20 hours of interactive lectures 2. 10 hours of reading and learning each week 3. Total 5 case studies each week to understand each chapter 4. Additional 2.5 hours have been allotted for quizzes 5. 1 hour of Q&A options every week for the candidates 6. 1 hour has been allotted for the DMM Final Exam
C l a s s S t a r t D a t e : 1 7 t h M a r C l a s s E n d D a t e : 1 3 t h A p r E x a m D a t e : 2 1 s t A p r
1-4
17th Mar - 23rd Mar
5-8
8-13
17th Mar - 23rd Mar
24th Mar - 30th Mar
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14-20
21-30
Exam date for DMM Final Exam is 21st Apr and the results will be announced on 24th April 2018. The candidates will receive the soft copy of the certificate on 24th Apr and hardcopy will be delivered to them in the following week. For any further queries, connect with the program coordinators. For any further query, connect with Uttam at +91-9830828822 / [email protected]
31st Mar - 6th Apr
7th Apr - 13th Apr
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How is the course curriculum different from others? The digital structures you will learn in this course has not been exposed to the public yet. However, it has been a game changer for businesses worldwide.
What certificate will I get after completion of the course? After completion of the course and the exam, you will be rewarded a certificate from The Strategy Academy and IndusNet TechShu Digital Services.
Will this course prepare me for any external certification courses?
Yes, the course coordinators will assist you on how to prepare and qualify for all Google, Facebook and HubSpot certifications.
How much time do I need to spend to get the best outcomes?
Except for weekly sessions, this program would require 6-8 hours of homework per week, which is flexible and depends on how much time you can devote for case studies and exercises. The rest hours of engagement would be a mix of industry projects, webinars and mentoring sessions.
What is the role of The Strategy Academy?TSA is bringing in the discipline of IIMs and the learning methodology into the program. Also, TSA and Prof Ranjan Das are a well-known name in the ecosystem. Hence, the collaboration will be valuable for the candidates in numerous ways.
What kind of career support will I get from this course?Our host of Industry Partners would receive the detailed profile and program performance reports of our candidates. On that basis, they would assess most suitable candidates and extend job opportunities to the best performers. Candidates who qualify the certification exam are also eligible to sit directly for the HR round of interview at Indus Net, Indus Net TechShu.
Connect directly with the program coordinators at
Sean: +91-9804576928 Uttam: +91-9830828822