Truphone benefits

- Great serviceAirinmar and Truphone are both constantly improving their levels of service. With Truphone, Airinmar can rely on 24/7 global support. This means that, no matter where they are or when they have a problem, Truphone can help. Airinmar staff always have a direct line to a dedicated Service Delivery Manager and Dedicated Account Manager.

- A local presenceDavid Clarke, Airinmar MIS Manager, explains the benefits of having UK, US and Netherlands numbers on a single SIM: “We can actually say to our customers ‘Look we can even save you money when you contact us!’ If they ring one of our staff out of hours, or when they are travelling, it is still a local call.”

- Cost savingsTruphone’s shared global bundles have halved Airinmar’s monthly bills and, because Airinmar staff now benefit from global coverage, they no longer need multiple devices or SIMs. As Airinmar’s international operations continue to grow, Truphone ensures that increased communication costs remain predictable and affordable.

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“Truphone is a global communication system which is truly unified and it is saving us over and above what any other company could.”David Clarke, Management Information Services Manager.www.airinmar.com

Airinmar is a repair specialist catering to the international aerospace industry. To effectively compete in a market that operates 24/7, Airinmar’s staff must remain available at all times. Truphone’s unique mobile network, which provides multiple international numbers on a single SIM, is helping Airinmar keep in contact with customers all over the world.

Airinmar business challengeLike many global companies, Airinmar struggled to keep mobile communication costs down. Their sales team frequently travelled abroad and were generating huge data bills as a result.

Airinmar also suffered coverage issues. CEO, Tom Wilson found that: “We would land in Singapore and have to search for a network, connect with the local provider…sometimes we would only be able to text or use the Internet.” So, Airinmar began looking for a mobile provider that could support its global nature.

The Truphone solutionThanks to Truphone’s global mobile network, which spans over 200 countries, Airinmar can now rely on global coverage and a consistent user experience when roaming. As well as increasing connectivity and availability, Truphone also halved Airinmar’s overall mobile spend without disrupting how staff use their phones.

AirinmarTruphone’s unique mobile network helps Airinmar communicate globally, 24/7

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