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Trust in High-Performing TeamsBy: Group CWhat is Trust?Confidence in others behavior and goodwill

Commitment to co-operate

Expectations of honest and co-operative behavior

Flexibility in difficult circumstances

Honesty, openness, consistency, respect

Trust between team members, employees and managers, trust in the leadership and trust in the organization is important2Activity- Trust Fall

Learnings...???

4 Cs of TrustCommitment:For example, a team member who has to take an extended amount of sick leave should be willing to do as much work as possible from homeCompetence: For example, each team member should be able to focus on an assigned task without worrying about teammates following through with their assigned tasksCommunication:For instance, if a team member finishes a task early, he should communicate to his teammates that he is finished and ask if he can help another team member with her part of the work. If one team member discovers vital information that is relevant to the team's success, such as a deadline change or a lack of resources, she should communicate it to the other members as soon as possibleCollaboration:When team members collaborate, they share creative ideas without fear that another team member will take credit for their ideas5How to Build Trust?How to Build Trust(Contd)Empathy

Respect

Genuine listening

Shared vision

Clear roles

Willingness to cooperate

Encouraging leadership

Communication supports trust7Role PlayHigh Performing TeamsHigh levels of communication

Cleary defined and commonly shared purpose

Clarity around individual roles and responsibility

Mutual trust and respect

Willingness to work towards greater good of the team

Leader who supports and challenges team members

Ability to voice differences and appreciate conflict

Akriti JainAnant GovindAllen KannattuNikhita GuptaRicha GoelSangita Ghosh