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5 TVET CERTIFICATE V In AUTO ELECTRICITY AND ELECTRONICS SYSTEM CODE TRLAEE5001 Kigali December, 2018

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  • 5

    TVET CERTIFICATE V In

    AUTO ELECTRICITY AND ELECTRONICS SYSTEM

    CODE

    TRLAEE5001 Kigali December, 2018

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    TRLAEE5001-TVET CERTIFICATE V

    Auto electricity and electronics system

    REQF Level 5 CURRICULUM

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    © Rwanda Polytechnic, 2018

    Copies available from:

    Rwanda Polytechnic (RP)

    Email: [email protected]

    Web: www.rp.ac.rw

    P.O. Box: 164 Kigali, Rwanda

    Original published version updated:

    December, 2018

    http://www.rp.ac.rw/

  • ii | P a g e

    Copyright

    The Competent Development Body of this Curriculum is © Rwanda Polytechnic (RP).

    Reproduced with permission

    The following copyright warning applies to the material from the Training Package:

    All rights reserved. This work has been produced initially with RP. This work is copyright, but

    permission is given to trainers and teachers to make copies by photocopying or other

    duplicating processes for use with their own training organizations or in a workplace where the

    training is being conducted. This permission does not extend to the making of copies for use

    outside the immediate training environment for which they are made, nor the making of copies

    for hire or resale to third parties. The views expressed in this version of the work do not

    necessarily represent the views of RP. The competent Body does not give warranty nor accept

    any liability.

    The RP owns the copyright on all Curricula. Schools may reproduce this program in part or in

    full for bona fide study or classroom purposes only. Acknowledgement of the RP copyright must

    be included on any reproductions. Learners may copy reasonable portions of the curriculum for

    the purpose of study. Any other use of this curriculum must be referred to theRP.

    © Rwanda Polytechnic (RP) 2018

    Published by

    Rwanda Polytechnic (RP)

    Internet: http://www.rp.ac.rw

    P.O. Box: Kigali, Rwanda

    http://www.rp.ac.rw/

  • iii | P a g e

    Table of Contents

    C o p y r i g h t i i

    T a b l e o f C o n t e n t s i i i

    L i s t o f a b b r e v i a t i o n s a n d a c c r o n y m s v i i

    A c k n o w l e d g m e n t s i x

    1 . G E N E R A L I N T R O D U C T I O N x

    2.2 Minimum entry requirements 11

    2.6 Information about competencies 14

    2 . T R A I N I N G P A C K A G E 1 5

    3.1 Course structure 15

    3.2 Competencies chart 15

    3.3 Flowchart 17

    3 . A S S E S S M E N T G U I D E L I N E S 1 8

    4.1 Assessment Methodology 18

    C C M O L 0 0 1 - O C C U P A T I O N A N D L E A R N I N G P R O C E S S 2 1

    LU 1: Participate as part of a team and respect the rules of the training environment 23

    LU 2: Explain the occupation and learning process 26

    LU 3: Respect the facilitation and apply learning methods 29

    LU 4: Develop personal plans based on self-assessment practices 32

    C C M M S 5 0 1 - M O N I T O R I N G O F O C C U P A T I O N A L S H E A T W O R K P L A C E 3 9

    LU 1: Conduct OSH (occupational safety and health) monitoring 41

    LU 2: Collect and analyze Occupational health, safety incidents report 46

    LU 3: Train all staff on occupational health and safety matters 52

    C C M S E 5 0 1 - W O R K I N G I N A S O C I A L L Y D I V E R S E E N V I R O N M E N T 6 0

    LU 1: Communicate with customers and colleagues from diverse backgrounds 62

    LU 2: Address cross-cultural misunderstandings 66

    C C M P E 5 0 1 - P R O F E S S I O N A L E T H I C S 7 1

    LU 1: Apply human values 73

    LU 2: Respect engineering ethics 79

    LU 3: Apply safety 83

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    C C M B O 5 0 1 - B U S I N E S S O R G A N I S A T I O N 8 8

    LU 1: Identify activities to be accomplished for real business operations 90

    LU 2: Create a productive working environment 96

    LU 3: Run real business operation 104

    LU 4: Monitor and evaluate the business 110

    C C M I A 5 0 1 - I N D U S T R I A L A T T A C H M E N T P R O G R A M ( I A P ) 1 1 5

    LU 1: Demonstrate supervisory skills 117

    LU 2: Get briefed on industrial attachment program 123

    LU 3: Develop one’s competences on the workplace 127

    G E N G C 5 0 1 - G E N E R A L C H E M I S T R Y 1 3 2

    LU 1: Describe the transition metals 134

    LU 2: Perform chemical titration 140

    LU 3: Perform electrochemical cell reactions 146

    LU 4: Describe polymerization 152

    G E N G P 5 0 1 - G E N E R A L P H Y S I C S 1 5 9

    LU 1: Sources of Energy in the world 162

    LU 2: Motion in orbits 167

    LU 3: Mobile phone and radio communication 173

    LU 4: Mobile phone and radio communication 179

    LU 5: Earthquakes, Tsunami, floods landslides and cyclone 184

    LU 6: Earthquakes, Tsunami, floods landslides and cyclone 189

    G E N A M 5 0 1 - M A T H E M A T I C S 1 9 7

    LU 1:Apply fundamentals of trigonometry 202

    LU 2: Apply fundamentals of complex numbers 210

    LU 3: Determine and analyze numerical functions 214

    U 4:Apply fundamentals of differentiation 220

    LU 5: Apply natural logarithmic functions 225

    LU 6: Apply exponential functions 231

    LU 7: Apply fundamentals of integrals 237

    LU 8: Identify measures of dispersion and interpret bivariate data 242

    C C M K N 5 0 1 - I K I N Y A R W A N D A K ’ I N T Y O Z A 2 4 7

    LU 1: Gukoresha ubuvanganzo nyandiko ashyikirana n’abandi 250

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    LU 2: Gukoresha Ikinyarwanda k'intyoza agaragaza uburyo bunyuranye bwo gukemura amakimbirane

    no gukoresha ibinyazina binyuranye. 257

    LU 3 : Gukangurira abandi akamaro k’isuku n’isukura no gukoresha ibinyazina binyuranye. 267

    LU 4: Gukoresha Ikinyarwanda k'intyoza agaragaza uburyo bunyuranye bwo gutunganya ubutaka no

    gukoresha ibinyazina binyuranye 277

    LU 5: Gukoresha neza uburyo bunyuranye bw ’ ubwumvane no kwandika yubahiriza imyandikire

    y’Ikinyarwanda. 286

    C C M I W 5 0 1 - I C T A T W O R K P L A C E 2 9 7

    LU 1:Prepare document Layout 299

    LU 2: Apply basic computer operations 305

    LU 3: Manage data 312

    C C M U E 5 0 1 - U P P E R I N T E R M E D I A T E W O R K P L A C E E N G L I S H 3 2 0

    LU 1: Communicate orally in social and professional situations with ease 324

    LU 2: Read correctly a range of materials 329

    LU 3: Listen to audio messages with different English accents to get the intended message 333

    LU 4: Produce a variety of medium texts on professional and general topics 338

    A E E A C 5 0 1 - R E P A I R I N G V E H I C L E A I R C O N D I T I O N I N G S Y S T E M 3 4 5

    LU 1: repairing air conditioning system 347

    LU 2: Perform repair of air conditioning system Components 354

    LU 3: Test air conditioning systems 362

    A E E I P 5 0 1 - R E P A I R I N G I N J E C T I O N P U M P S A N D I N J E C T O R S 3 7 0

    LU 1: Describe injection pump and injectors 372

    LU 2: Repair injection pumps and injectors 379

    LU 3: Test diesel fuel injection system 386

    A E E V E 5 0 1 - R E P A I R I N G V E H I C L E E L E C T R I C A L A N D E L E C T R O N I C S T A B I L I T Y

    C O N T R O L S Y S T E M S 3 9 3

    LU 1: Describe vehicle electrical and electronic stability control system 395

    LU 2: Repair vehicle electrical and electronic stability control systems components 401

    LU 3: Test vehicle electrical and electronic stability control systems 408

    T L C R V 5 0 1 - R E P A I R I N G V E H I C L E I N F O T A I N M E N T S Y S T E M S 4 1 8

    LU 1: Describe infotainment system 420

    LU 2: Perform repairing of infotainment system 429

    LU 3: Test infotainment system 436

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    A E E D A 5 0 1 - R E P A I R I N G V E H I C L E D R I V E A S S I S T A N C E S Y S T E M S 4 4 4

    LU 1 Describe drive assistance systems 446

    LU 2: Perform repairing of drive assistance systems 456

    LU 3: Test drive assistance systems 464

    Summative Assessment 467

    G L O S S A R Y a

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    List of abbreviations and accronyms

    ABS: Anti-Locks Brake System

    ADAS: Advanced Drive Assistance

    AIDS: Acquired Immunodeficiency Syndrome

    AMD: Automotive Manual Drivetrain

    CAN: Control Area Network

    CAN: Control Area Network

    CCM: Cross-cutting Modules

    CCS: Cruise control System

    D4D: Direct Injection 4 Cylinder

    D4D: Direct Injection 4 Cylinder Common Rail Diesel Engine

    DME: Digital Motor Electronics

    DME: Digital Motor Electronics

    DTC: Diagnosis Trouble Code

    ECU: Electronic control Unit

    EDC: Electronic Diesel Control

    EML: Engine Management Light

    EPS: Electronic Power Steering

    ETAG: Ecole Technique Automobile de Gisenyi

    GPS: Global Positioning System

    GS Groupe Scolaire

    HEC/IC: hybrid electronic instrument cluster

    HIV: Human Immunodeficiency Virus

    HT: High Tension

    ICT: Information Communication Technology

    INES: Institut d'Enseignement Superieur de Ruhengeri

    IPO: Input Processing Output

    IPRC: Integrated Polytechnic Regional Center

    LED: Light Emitting Diode

    LU: Learning Unit

    OBDI: On Board Diagnosis I

    OBDII: On Board Diagnosis Ii

    PCM: Power Control Module

    PDA: Personal Digital Assistance

    PPE: Personal Protective Equipment

    RALC: Rwanda Academy of Language and Culture

    RKE: Remote Keyless Entry

    RP: Rwanda Polytechnic

    STI: Sexual Transmission Infection

    TCS: Traction Control System

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    TV: Television

    TVET: Technical and Vocational Education and Training

    UR: University of Rwanda

    VVT-I: Variable Valve Timing Intelligence

    WDA: Workforce Development Authority

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    Acknowledgments

    Rwanda Polytechnic wishes to thank the following persons who participated in the

    development of this curriculum:

    Coordination

    RWAMASIRABO Aimable

    Curriculum Coordinator, RP

    Facilitators

    NDIKURYAYO Anselme, Facilitator/Rwanda Polytechnic (RP)

    Curriculum Development Team

    # Names Company/Institution Function

    1. MUSAFIRI Ernest Instructor IPRC NGOMA 2. MUSONI Jean Claude Trainer Nyabihu TVET School 3. UWERA Marceline Socio-linguistics Officer RALC 4. MUTAGANZWA Gilbert Teacher Ecole Secondaire de Rukara 5. MATATA Jean Bosco Teacher College Ami des Enfants 6. GASIMBA François Xavier Lecturer UR/College of Education 7. KAMBARI Vincent Teacher GS St Marcel/Kayonza 8. MUREGO Yves Quality Assurance Officer WDA 9. BUCYENSENGE Vincent Instructor IPRC KARONGI 10. GASANA Vedaste Lecturer INES 11. FURAHA INEZA Jean Raymond Trainer Lycee de Gisenyi

    12. NGEZAHAYO Emmanuel Maths teacher/author Rusumo High School 13. NIYODUSENGA Patrick Physics teacher Ecole des sciences de Nyanza 14. UWINEZA Patrice Sciences trainer Nyamata TVET School 15. GATETE callixte Instructor Kavumu TVET School

    16. SILASJAY-Z Ngezahayo Mechanician Motor Vehicle Workshop LTD Garage

    17. MWISENEZA Albert Mechanician

    Motor Vehicle Workshop LTD Garage

    18. TUYIZERE felicien Trainer ETAG

    19. HABIMANA Rachid Trainer Nyanza TVET School

    20. WANI HILLARY Mogga Trainer Nyanza TVET School

    21. NDAGIJIMANA Jean D’amour Technician I.M Garage LTD

    22. MUKWIYE William Data manager/formatEditor Ring

    23. KABASHA David Assistant Lecturer Kigali Integrated College

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    1. GENERAL INTRODUCTION

    The curriculum presents a coherent and significant set of competencies

    required to perform as an Auto Electricity and Electronics Senior technician. It

    is designed with an approach that takes into account the training needs, the

    work situation, as well as the goals and the means to implement training.

    The modules of the curriculum include a description of the expected results at the end of

    training. They have a direct influence on the choice of the theoretical and practical learning

    activities. The competencies are the targets of training: the acquisition of each is required for

    certification.

    The curriculum is the reference to carry out the assessment of learning. Assessment tools of

    learning are developed on the basis of this document.

    The curriculum consists of three parts. The first part is of general interest and shows the nature

    and goals of a program and the key concepts and definitions used in the document. The second

    part presents the qualification details including its level in the qualification framework, its

    purpose, its rationale and the list of modules it comprises. The third part deals with the training

    package. It includes the competencies chart, the sequencing of module learning, the description

    of each module and the course structure.

    The pages describing the modules are the heart of a curriculum. They present the title of the

    module, the length of training, the credit values, and the context in which the competency is

    performed, the prerequisite competencies, the learning units and the performance criteria.

    In each module, a course structure is provided. The course structure describes the learning

    outcomes (knowledge, skills and attitude) and the learning contents related to each learning

    unit. Also, the learning activities and resources for learning are suggested.

    Finally, the assessment specifications and guidelines are included in each module.

    Section

    1

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    Section

    2

    1. QUALIFICATION DETAILS

    2.1 Description

    This qualification provides the skills, knowledge

    and attitudes for a learner to be competent in

    tasks and activities that require the application

    of practical skills in a defined context. Work

    would be undertaken in variousTransport and

    Logistics Sector, Automotive Public/Private

    Workshops, Residential and Business

    Buildings, Training Schools, Own workshops,

    Spare parts shops, Automobile Warehouses,

    Schools,Technical servicing Industries/

    Companies and all tasks related to

    maintenance, reparation of Auto Electricity

    and Electronics Systems alone or with others

    under supervision.

    At the end of this qualification, qualified

    learners will be able to:

    Apply mathematics

    Describe the occupation and learning

    process

    Monitor occupational SHE at workplace

    Maintain professional conversation in

    upper-intermediate English

    Gukoresha ikinyarwanda cy’intyoza

    Work in a socially diverse environment

    Use ICT at workplace

    Organize a business

    Apply professional ethics

    Apply general mathematics

    Apply general physics

    Apply general chemistry

    Repair air conditioning system

    Repair vehicle electrical and electronics

    stability control system

    Repair vehicle drive assistance system

    Repair vehicle infotainment system

    Repair injection pumps and injectors

    Integrate workplace

    2.2 Minimum entry requirements

    TVET Certificate IV in Auto Electricity and Electronics System or other relevant qualifications or through recognition of prior learning.

    Title: TVET Certificate V in Auto Electricity and Electronics System

    Level: REQF Level 5

    Credits: 120

    Sector: Transport and Logistics

    Sub-sector: Auto Electricity and Electronics

    System

    Issue date: December, 2018

  • 12 | P a g e

    2.3 Information about pathways

    2.4 Job related information

    This qualification prepares individuals to integrate the Transport and Logistics Industry with the

    professionalization of Auto Electricity and Electronics System; this qualification again offers the

    opportunity to execute the works as Electricity and Electronics Supervisor while ensuring that safety,

    security and environmental regulations are respected.

    2.5 Employability skills and life skills

    Through the generic modules, individuals with this qualification have acquired the life and

    employability skills to meet the following industry or enterprise requirements:

    Communication

    Documenting technical work in plain English

    Writing and presenting reports

    Possible jobs related to this qualification

    Automobile Air Conditioning Repair Technician

    Automobile Comfort and Convenience Repair Technician

    Automobile Injection Pump and Injectors Repair Technician

    Garage Team Supervisor

    Preferred pathways for candidates entering

    this qualification include:

    Candidates enter this qualification

    after achieving TVET Certificate IV in

    Auto Electricity and Electronics System

    or other relevant qualifications or

    through Recognition of Prior Learning.

    Progression route of candidates achieving

    this qualification include:

    Candidates exiting this qualification are able to enter TVET Diploma in Auto Electricity and Electronics System.

    Pathways into the qualification

    Pathways from the qualification

  • 13 | P a g e

    Safety and security precautions

    Working collaboratively with project team members

    Health and environment

    Health reproduction

    Rwanda environmental protection, practices rules and regulations

    Business Plan

    Producing a small IT business plan

    Planning and organizing

    Preparing feasibility reports that take into account project scope, time, cost, quality,

    communications and risk management

    Self-management

    Taking responsibility for own outputs in relation to specified quality standards

    working according to the Rwandan Computer Society Code of Ethics regarding security, legal,

    moral and ethical issues

    Technology

    Manipulate computer

    Using internet

    Languages other than Kinyarwanda

    Using English as the medium of communication in the working environment

  • 14 | P a g e

    Number of competencies: 17 Core competencies : 8 Complementary competencies : 9 The total number of Credits: 120

    2.6 Information about competencies

    No Code Complementary competencies Credit

    1 CCMOL001 Describe the occupation and learning process 3

    2 CCMMS501 Monitor occupational SHE at workplace 3

    3 CCMUE501 Maintain professional conversation in upper-intermediate English 3

    4 CCMKN501 Gukoresha ikinyarwanda cy’intyoza 3

    5 CCMSE501 Work in a socially diverse environment 3

    6 CCMIW501 Use ICT at workplace 3

    7 CCMBO501 Organize a business 3

    8 CCMPE501 Apply professional ethics 3

    9 CCMIA501 Integrate workplace 30

    Total 54

    No Code Core competencies Credit

    GEN

    ERA

    L 1. GENAM501 Apply general mathematics 7

    2. GENGP501 Apply general physics 5

    3. GENGC501 Apply general chemistry 6

    SPEC

    IFIC

    4. AEEAC501 Repair air conditioning system 6

    5. AEEIP501 Repair injection pumps and injectors 12

    6. AEEES501 Repair vehicle electrical and electronic stability control system 10

    7. AEEIT501 Repair vehicle infotainment system 10

    8. AEEDA501 Repair vehicle drive assistance system 10

    Total 66

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    2. TRAINING PACKAGE

    The training package includes the competencies chart, the flowchart, the

    modules, the course structure, and the assessment guidelines.

    3.1 Course structure

    The course structure describes the learning outcomes for each learning unit. These learning

    outcomes are the essential skills and knowledge to be acquired. The contents to be covered for

    each learning outcome are prescriptive. The Learning Activities contain a series of suggestions,

    usually with several options, that will guide the learner and the trainer.

    3.2Competencies chart

    The competencies chart is a table that presents an overview of the specific competencies, the

    general competencies, the work process and the time allocated to each competency. This table

    provides an overall view of the competencies of the training program and allows identification

    of the logical sequence of the learning of these competencies.

    The competencies chart shows the relationship between general competencies and specific

    competencies that are particular to the occupation, as well as the key stages of the work

    process. It shows the links between the elements in the horizontal axis and those in the vertical

    axis. The symbol (ο) marks a relationship between a general competency and specific

    competency. The symbol (∆) indicates a relationship between a specific competency and a step

    in the process of work. When the symbols are darkened, it indicates that the link is taken into

    account in the description of the specific competency.

    The competencies chart allows the trainer to consider the complexity of the competencies in

    the organization of the progress of learning. Therefore, the vertical axis shows the specific

    competencies in the order they should be acquired.

    This is the starting point of the presentation of the competencies in the flowchart presented in

    the following pages.

    Section

    3

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    AUTO ELECRTICITY AND ELECTRONIC SUPERVISOR:

    AUTOMOBILE AIR CONDITIONING REPAIR TECHNICIAN,

    AUTOMOBILE COMFORT AND CONVENIENCE REPAIR

    TECHNICIAN, AUTOMOBILE INJECTION PUMP

    AND INJECTORS REPAIR TECHNICIAN,

    GARAGE TEAM SUPERVISOR.

    PROCESS GENERAL AND COMPLEMENTARY

    COMPETENCIES

    SPECIFIC COMPETENCIES Du

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    Duration (480 Hrs) 30

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    50

    60

    1

    Repair Vehicle Air Conditioning System

    60 ▲ ▲ ▲ ▲ ▲ ▲ ○ ○ ○ ○ ○ ○ ○ ○ ● ● ● ●

    2

    Repair Vehicle Injection Pump and Injectors

    120 ▲ ▲ ▲ ▲ ▲ ▲ ○ ○ ○ ○ ○ ○ ○ ○ ● ● ● ●

    3

    Repair Vehicle Stability Control System

    100 ▲ ▲ ▲ ▲ ▲ ▲ ○ ○ ○ ○ ○ ○ ○ ○ ● ● ● ●

    4

    Repair Vehicle Infotainment system

    100 ▲ ▲ ▲ ▲ ▲ ▲ ○ ○ ○ ○ ○ ○ ○ ○ ● ● ● ●

    5

    Repair Vehicle Drive Assistance System

    100 ▲ ▲ ▲ ▲ ▲ ▲ ○ ○ ○ ○ ○ ○ ○ ○ ● ● ● ●

    Figure 1: Competencies chart

    Between the process and particular competencies| Between general and particular competencies ▲:Functional link application ●: Functional link application

    ∆: Functional link existence ο: Functional link existence

  • 17 | P a g e

    3.3 Flowchart

    The flowchart of sequencing of learning is a schematic representation of the order of

    acquisition of the competencies. It provides an overall planning of the entire training

    programme and shows the relationship between the modules. This type of planning is to ensure

    consistency and progression of learning. For each module, the flowchart shows the learning

    that is already in place, the learning that is to take in parallel or later. The positions defined will

    have a decisive impact on all subsequent pedagogical choices. The flowchart of the sequence of

    learning of the modules of the training programme is presented on the following page.

    Figure 2: Flowchart

    Occupation and learning process 3

    Monitoring of occupational she at workplace 3

    Upper intermediate workplace english 3 Ikinyarwanda cy’intyoza 3

    Working in a socially diverse environment 3 ICT at workplace 3

    Business organisation 3

    Industrial attachment program (IAP) 30

    Apply general mathematics 7Apply general physics 5

    professional ethics 3

    Repair Vehicle Air Conditioning 7 Repair Vehicle Injection Pumps and Injectors 10

    Repair Vehicle Electrical and Electronics Stability Control systems 12 Repair Vehicle Infotainment Systems 10

    Repair Vehicle Drive Assistance 12

    Apply General Chemistry 6

  • 18 | P a g e

    3. ASSESSMENT GUIDELINES

    4.1 Assessment Methodology

    To assess knowledge, practical, and application skills through a jury system of continuous

    evaluation that encourages learners to display understanding of the principles in application to

    set practical tasks and their attendant theory to assess self-learning.

    4.2 Portfolio

    A portfolio is a collection of learner work representing learner performance. It is a folder (or

    binder or even a digital collection) containing the learner’s work as well as the learner’s

    evaluation of the strengths and weaknesses of the work. Portfolios reflect not only work

    produced (such as papers and assignments, direct demonstration, indirect demonstration,

    products, documents), but also it is a record of the activities undertaken over time as part of

    learner learning. The portfolio is meant to show learner growth, development, and

    achievements in the education system. It also shows that you have met specific learning goals

    and requirements. A portfolio is not a project; it is an ongoing process for the formative

    assessment. The portfolio output (formative assessment) will be considered only as enough for

    complementary and general modules. Besides, it will serve as a verification tool for each

    candidate that he/she attended the whole training before he/she undergoes the summative

    assessment for specific modules.

    There are two types of assessment (Formative Assessment and Summative/Integrated

    Assessment). Each assessment has its own rule for passing to be declared competent.

    Formative Assessment

    This is applied on all types of modules (e.g. Complementary, General and Specific modules)

    A trainee to be competent for a formative module must have at least 70% on checked

    items or “yes” in indicators (e.g. questions, indicators in the checklist)

    Each trainee should be competent on all formative assessments to be declared competent

    on that module

    All formative assessment should be declared competent before taking the

    summative/integrated assessment

    Section

    4

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    Summative/Integrated Assessment

    All Summative/Integrated assessment should match with the content of the module in the

    curriculum.

    Summative/Integrated Assessment is always in practical, giving it as a theoretical type of

    assessment is not acceptable.

    The integrated situation provided in the curriculum is a sample of the assessment to be

    carried out, the assessor has the role of developing a customized assessment referring to

    the task to be carried out in the integrated situation in accordance with the environment

    and the context in which they operate, but the integrated situation should stick on the

    components of a task.

    During Summative/Integrated assessment, assessor panel members should be three (3).

    This Summative/Integrated assessment can be seen in specific modules and the Trainee

    can be declared competent by the following rules:

    For YES or NO scoring of indicators in Summative/Integrated Checklist

    The trainee can be declared competent based on the assessment criteria and its respective

    assessment indicators

    Assessment Criteria Passing Line in the

    assessment indicators

    Quality of Process 90%

    Quality of Product 100%

    Relevance 90%

    Rest of Criteria/ any other criteria

    (example: Safety)

    100%

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    Note: the Assessor should check if the 10% indicator (Quality of Process and Relevance) in

    which the Trainee was not able to meet during Summative/Integrated Assessment should not

    be among those indicators that can cause any hazard, or the one indicator that is performed

    poorly where there is room for improvement.

    1. During assessment, trainees with special needs (e.g. people with disability) should be

    assisted accordingly.

    2. Deputy School Manager in-charge of Studies, Class Teacher, and Trainer should consider

    the status (competent/not yet competent) of trainees before delivering the next module

    with pre-requisites.

    3. Respect of flowchart particularly in considering the delivery of modules which has

    prerequisite of a following/subsequent module is considered in issuing TVET certificate,

    otherwise other modules can be given anytime.

    4. All evidences during assessment (e.g. quiz, checklist, forms) should have a written form

    that is compiled in the Trainer (source) and Trainee (result) portfolio. Portfolio is the

    responsibility of School, Class Teacher, and Trainees. It should be given to trainees after

    certification.

    5. Industrial Attachment Program (IAP)

    - All Trainees should finish and declared competent on all modules before taking IAP

    module.

    - Trainees should finish and declared competent on the 30 hours content of IAP

    module written in the curriculum before they go to workplace or industry.

    - The school should organize visit for all trainees in the workplace or industry to

    confirm and assist IAP especially in filling up the logbook.

    - An interview to the trainee should be conducted in the school after the IAP has

    been completed and should be documented in the trainee portfolio.

    - All completed logbooks should be part of the trainee portfolio.

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    C C M O L 0 0 1 - OCCUPATION AND LEARNING PROCESS

    CCMOL001 Describe the occupation and learning process

    RTQF Level: All Learning hours

    Credits: 3 30

    Sector: All

    Sub-sector: All

    Issue date:September, 2014

    Purpose statement

    This module is covered first in all qualifications. It allows the learner to get to know the other

    participants to the training programme and to understand himself/herself as part of a team.

    Also, the trainee will develop a comprehensive and clear vision of the occupation and the

    training programme. The module will allow the participant to avoid mistakes of career guidance

    and confirm or deny his/her choice from the start. The training and learning methods are

    presented to the learner. This approach encourages greater motivation and, subsequently, a

    better integration of various learning.

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    Learning assumed to be in place

    Not applicable

    Elements of competence and performance criteria

    Learning units describe the essential outcomes of a competence.

    Performance criteria describe the required performance needed to demonstrate achievement

    of the learning unit.

    By the end of the module, the trainee will be able to:

    Elements of competence Performance criteria

    1. Participate as part of a team and respect the rules of the training environment

    1.1 Proper introduction of oneself 1.2 Appropriate integration in team 1.3 Appropriate participation in setting rules and adhere

    to them

    2. Explain the occupation and learning process

    2.1 Proper description of the main/major elements of occupation

    2.2 Adequate explanation about the one’s qualification

    3. Respect the facilitation and apply learning methods

    3.1Proper engagement in active and participatory learning methods

    3.1 Adequate description of the assessment procedures

    4. Develop personal plans based on self-assessment practices

    4.1 Proper identification of values, skills and interests 4.2 Proper assessment of values, skills and interests 4.3 Correct Setting of goals 4.4 Proper development of plans in order to reach the set

    goals 4.5 Proper assessment of one’s learning style 4.6 Adequate identification of learning strategies

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    LU 1: Participate as part of a team and respect the rules of the training environment

    1 Learning Outcomes:

    1. Introduce oneself and get to know one another 2. Integrate in team 3. Participate in setting rules and adhere to them

    6 Hours

    Learning Outcome1.1: Introduce oneself and get to know one another

    Introductions

    Expectations about the training

    Introduction Game Presentation of trainees’

    expectations

    - Trainer manual

    Formative Assessment 1.1

    The assessor may collect any of the following evidences and make judgements if the performance

    criterion has been achieved.

    Types of evidence Portfolio assessment tools

    Performance criterion

    Proper introduction of oneself

    Resources Learning activities Content

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    Checklist Score

    Yes No

    Observation

    Learning Outcome 1.2: Integrate in team

    Working as a team

    Building trust

    Games Group discussions

    - Trainer manual

    Formative Assessment 1.2

    The assessor may collect any of the following evidences and make judgements if the performance

    criterion has been achieved.

    Types of evidence Portfolio assessment tools

    Checklist Score

    Yes No

    Observation

    Performance criterion

    Appropriate integration in team

    Resources Learning activities Content

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    Learning Outcome 1.3: Participate in setting rules and adhere to them

    Rules of the classroom

    Group responsibilities

    Brainstorming Discussions Assign class tasks

    - Trainer manual

    Formative Assessment 1.3

    The assessor may collect any of the following evidences and make judgements if the performance

    criterion has been achieved.

    Types of evidence Portfolio assessment tools

    Checklist Score

    Yes No

    Observation

    Performance criterion

    Appropriate participation in setting rules and adhere to them

    Resources Learning activities Content

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    LU 2:Explain the occupation and learning process

    2 Learning Outcomes:

    1. Describe the main/major elements of occupation 2. Explain about the one’s qualification

    12 Hours

    Learning Outcome 2.1: Describe the main/major elements of occupation

    Characteristics of the occupation

    Place of the occupation in the sector

    The impact/importance of the occupation in economic development

    Working conditions

    Group discussion Personal research Visit of a business in the

    neighborhood

    - Pictures of people in working situation

    - Documents describing the occupation

    - Documents describing the sector

    Formative Assessment 2.1

    The assessor may collect any of the following evidences and make judgements if the performance

    criterion has been achieved.

    Types of evidence Portfolio assessment tools

    Performance criterion

    Proper description of the main/major elements of occupation

    Resources Learning activities Content

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    Checklist Score

    Yes No

    Observation

    Learning Outcome 2.2: Explain about the one’s qualification

    Rationale of the qualification

    Content of the training programme (modules)

    Duration Flowchart

    Pathways (exit level & further learning)

    Presentation of the timetable

    Presentation of the classrooms and workshops

    Presentation by the teacher Research Visits of the premises of the

    school.

    - Overview of the training programme

    - Testimonies of people performing the occupation

    - School year calendar - Timetable

    Formative Assessment 2.2

    The assessor may collect any of the following evidences and make judgements if the performance

    criterion has been achieved.

    Types of evidence Portfolio assessment tools

    Performance criterion

    Adequate explanation about the one’s qualification

    Resources Learning activities Content

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    Checklist Score

    Yes No

    Observation

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    LU 3: Respect the facilitation and apply learning methods

    3 Learning Outcomes:

    1. Engage in active and participatory learning methods 2. Describe the assessment procedures

    2 Hours

    Learning Outcome 3.1: Engage in active and participatory learning methods

    Overview of the active and participatory teaching and learning methods

    Experiential learning cycle

    Experience sharing. Presentation by the trainer

    - Trainer manual

    Formative Assessment 3.1

    The assessor may collect any of the following evidences and make judgements if the performance

    criterion has been achieved.

    Types of evidence Portfolio assessment tools

    Performance criterion

    Proper engagement in active and participatory learning methods

    Resources Learning activities Content

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    Checklist Score

    Yes No

    Observation

    Learning Outcome 3.2: Describe the assessment procedures

    Assessment procedures Timing Assessors/verifiers Assessment tools (portfolio

    & integrated situation)

    Presentation by the trainer - Assessment manual

    Formative Assessment 3.2

    The assessor may collect any of the following evidences and make judgements if the performance

    criterion has been achieved.

    Types of evidence Portfolio assessment tools

    Checklist Score

    Yes No

    Performance criterion

    Adequate description of the assessment procedures

    Resources Learning activities Content

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    Observation

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    LU 4: Develop personal plans based on self-assessment practices

    4 Learning Outcomes:

    1. Identify values, skills and interests 2. Assess values, skills and interests 3. Set goals 4. Develop plans 5. Assess one’s learning style

    10 Hours

    Learning Outcome 4.1: Identify values, skills and interests

    Values, skills and interests

    Relating values, skills and interests to the workplace

    -

    Formative Assessment 4.1

    The assessor may collect any of the following evidences and make judgements if the performance

    criterion has been achieved.

    Types of evidence Portfolio assessment tools

    Performance criterion

    Proper identification of values, skills and interests

    Resources Learning activities Content

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    Checklist Score

    Yes No

    Observation

    Learning Outcome 4.2: Assess values, skills and interests

    Skills & qualities assessment

    Acceptance of diversity, self-esteem & confidence

    o Individual work o Exercise on we are all unique

    - individual assessment checklist

    Formative Assessment 4.2

    The assessor may collect any of the following evidences and make judgements if the performance

    criterion has been achieved.

    Types of evidence Portfolio assessment tools

    Checklist Score

    Yes No

    Performance criterion

    Proper assessment of values, skills and interests

    Resources Learning activities Content

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    Observation

    Learning Outcome 4.3: Set goals

    SMART goals

    Identification of goals Short term Long term

    Process for setting and achieving goals:

    Identifying steps Time frame Resources

    o Group work o Tree drawing & interpretation o Discussion about displayed

    pictures on setting & achieving goals

    o Exercises on developing SMART goals

    o Practical exercises on developing personal plans

    - Trainer manual

    Formative Assessment 4.3

    The assessor may collect any of the following evidences and make judgements if the performance

    criterion has been achieved.

    Types of evidence Portfolio assessment tools

    Checklist Score

    Yes No

    Observation

    Performance criterion

    Correct Setting of goals

    Resources Learning activities Content

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    Learning Outcome 4.4: Develop plans

    SMART goals

    Identification of goals Short term Long term

    Process for setting and achieving goals:

    Identifying steps Time frame Resources

    o Group work o Tree drawing & interpretation o Discussion about displayed

    pictures on setting & achieving goals

    o Exercises on developing SMART goals

    o Practical exercises on developing personal plans

    - Trainer manual

    Formative Assessment 4.4

    The assessor may collect any of the following evidences and make judgements if the performance

    criterion has been achieved.

    Types of evidence Portfolio assessment tools

    Checklist Score

    Yes No

    Observation

    Performance criterion

    Proper development of plans in order to reach the set goals

    Resources Learning activities Content

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    Learning Outcome 4.5: Assess one’s learning style

    Types of learning styles

    Determining one’s preferred way of learning

    Strategies for using one’s learning style in workplace/school

    o Paper folding activities o Completing self-assessment

    learning style o Scenario based activities

    - Trainer manual

    Formative Assessment 4.5

    The assessor may collect any of the following evidences and make judgements if the performance

    criterion has been achieved.

    Types of evidence Portfolio assessment tools

    Checklist Score

    Yes No

    Observation

    Performance criterion

    Proper assessment of one’s learning style

    Resources Learning activities Content

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    Learning Outcome 4.6: Identify learning strategies

    Formative Assessment 4.6

    The assessor may collect any of the following evidences and make judgements if the performance

    criterion has been achieved.

    Types of evidence Portfolio assessment tools

    Checklist Score

    Yes No

    Observation

    Reference books:

    1. Work Readiness Training Programme – Trainer’s Manual, Akazi Kanoze – Youth Livelihoods Project.

    2. Work Readiness Training Programme – Participant’s Manual, Akazi Kanoze – Youth Livelihoods Project.

    o -

    Performance criterion

    Adequate identification of learning strategies

    Resources Learning activities Content

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    C C M M S 5 0 1 - MONITORING OF OCCUPATIONAL SHE AT WORKPLACE

    CCMMS501Monitor Occupational SHE best practices

    REQF Level: 5 Learning hours

    Credits: 3 30

    Sector: All

    Sub-sector: All

    Issue date:November, 2017

    Purpose statement

    This module describes the skills, knowledge and attitudes required to perform OSHE monitoring

    systems taken as instruments used for measurement and analysis in the area of occupational

    safety and health. They are commonly used to inform and guide government policy. Typically,

    these systems are used to give an indication of the number of work accidents or occupational

    diseases, or they might record information about places of work, or about the activities of the

    organizations involved in ensuring good working conditions. Moreover, the module describes

    the skills, knowledge and attitudes required to monitor occupational safety, health and security

    policies and procedures. Finally, the learner learns how to advice and train all employees on

    health and safety matters.

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    Learning assumed to be in place

    Not applicable

    Elements of competence and performance criteria

    Learning units describe the essential outcomes of a competence.

    Performance criteria describe the required performance needed to demonstrate achievement

    of the learning unit.

    By the end of the module, the trainee will be able to:

    Elements of competence Performance criteria

    1. Conduct OSHE ( occupational safety

    and health) monitoring

    1.1 Proper checking of application of OSHE policies,

    procedures and regulations

    1.2 Proper monitoring of the use of PPEs

    1.3 Proper monitoring the compliance of OSHE best

    practice

    2. Collect and analyze occupational

    health, safety incidents report

    2.1 Proper collection of data regarding OSHE incidents

    2.2 proper analysis of OSHE data collected

    2.3 Adequate elaboration of a compiled incident reports

    2.4 Proper recommendation of safest way to do the job

    3. Train all staff on occupational

    health and safety matters

    3.1 Appropriate provision of information and instructions

    3.2 Appropriate training to all employees and supervisors

    on OSHE standards/regulations

    3.3 Proper evaluation of trained OSHE programs

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    LU 1: Conduct OSH (occupational safety and health) monitoring

    1 Learning Outcomes:

    1. Check if SHE policies, procedures and regulations are applied 2. Monitor use of PPEs 3. Monitor compliance of OSHE best practice

    10 Hours

    Learning Outcome1.1: Check if SHE policies, procedures and regulations are applied

    SHE policies in accordance with the discipline

    SHE regulations; Safety roles of employees

    Responsibility of

    administration

    Incident reporting

    Ventilation and air quality

    First aid facilities

    Hazard control in

    workplace

    Equipment and machinery

    Emergency response plans

    SHE standards;

    Responsibility in working

    place

    Hazard identification and

    risk Control

    Making the working area

    safe

    o Brainstorming

    o Documentary research

    o Group discussion

    Flipcharts

    Markers

    Flipcharts stand

    Internet

    Resources Learning activities Content

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    Formative Assessment 1.1

    The assessor may collect any of the following evidences and make judgements if the performance

    criterion has been achieved.

    Types of evidence Portfolio assessment tools

    Written

    Oral

    Performance

    Multiple choice True or false question Matching Sentence completion Ticking Expose (presentation) Task: Checking if OSHE policies, procedures and regulations are

    applied

    Checklist Score

    Yes No

    OSHE policies are checked

    OSHE regulations are checked

    OSHE standards are checked

    Observation

    Personnel protective

    equipment

    Health of employees

    Facilities

    Reporting of incidents and

    accidents

    Emergency preparedness

    procedures

    Performance criterion

    Proper checking of application of OSHE policies, procedures and regulations

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    Learning Outcome 1.2: Monitor use of PPEs

    Types of PPEs to be used

    according to the trade

    Physical verification of PPEs

    Cleaning and storage of

    materials, tools and

    equipment

    o Group discussion

    o Practical exercise

    Checklist

    PPEs

    Brushes

    Store

    Shelter

    Shelves

    Pen

    Formative Assessment 1.2

    The assessor may collect any of the following evidences and make judgements if the performance

    criterion has been achieved.

    Types of evidence Portfolio assessment tools

    Written

    Oral

    Performance

    Multiple choice True or false question Matching Sentence completion Ticking Expose (presentation) Task: Monitoring the use of PPEs

    Checklist Score

    Yes No

    List of PPEs to be used according to the trade is checked

    Physical verification of PPEs is done

    Performance criterion

    Proper monitoring of the use of PPEs

    Resources Learning activities Content

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    Cleaning and storage of materials, tools and equipments are checked

    Observation

    Learning Outcome 1.3: Monitor compliance of OSHE best practice

    OSHE best practice

    regulations

    standards

    Standards checklist to be

    evaluated according to the

    specific trade

    o Brainstorming o Group discussion o Group work

    Formative Assessment 1.3

    The assessor may collect any of the following evidences and make judgements if the performance

    criterion has been achieved.

    Types of evidence Portfolio assessment tools

    Written

    Oral

    Performance

    Multiple choice True or false question Matching Sentence completion Ticking Expose (presentation) Task: Monitoring the compliance of OSHE best practice

    Performance criterion

    Proper monitoring the compliance of OSHE best practice

    Resources Learning activities Content

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    Checklist Score

    Yes No

    OSHE best practices are checked

    List of standards to be evaluated according to the specific trade is checked

    Observation

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    LU 2:Collect and analyze Occupational health, safety incidents report

    2 Learning Outcomes:

    1. Collect data regarding OSHE incidents 2. Analyze OSHE data collected 3. Elaborate compiled incident reports 4. Recommend safest way to do the job

    10 Hours

    Learning Outcome 2.1: Collect data regarding OSHE incidents

    Steps of data collection; Consulting of incident

    report documents Talk to people involved or

    witnesses to the event Site visit

    Categories of incidents; Major accident

    fatal permanent injury

    Minor accident (injuries) Near miss

    o Small group discussions o Pair discussion o Brainstorming

    - Reference books - Internet - Hand-outs - Didactic materials

    Formative Assessment 2.1

    Performance criterion

    Proper collection of data regarding OSHE incidents

    Resources Learning activities Content

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    The assessor may collect any of the following evidences and make judgements if the performance

    criterion has been achieved.

    Types of evidence Portfolio assessment tools

    Written

    Oral

    Performance

    Multiple choice True or false question Matching Sentence completion Ticking Expose (presentation) Task: Collecting data regarding OSHE incidents in working area

    Checklist Score

    Yes No

    Steps of data collection are followed

    Categories of incidents are identified

    Observation

    Learning Outcome 2.2: Analyze OSHE data collected

    Root and causes of incident; Poor management

    laziness stupidity forgetfulness negligence ignorance

    Influencing factors associated with the work

    environment individual physical abilities,

    organization and its management

    system Overload Poor procedures Inadequate training

    o Small group discussions o Pair discussion o Brainstorming

    - Reference books - Internet - Hand-outs - Didactic materials

    Resources Learning activities Content

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    Low motivation

    Impact of incidents Social impact

    loss of manpower medical expenses

    Economic impact poor production, closer of the

    company compensation repairs

    Physical effects permanent injuries, loss of ability to

    handle materials, persistent pain headaches

    Psychological effects anxiety, depression

    Formative Assessment 2.2

    The assessor may collect any of the following evidences and make judgements if the performance

    criterion has been achieved.

    Types of evidence Portfolio assessment tools

    Written

    Oral

    Performance

    Multiple choice True or false question Matching Sentence completion Ticking Expose (presentation) Task: Analyzing the OSHE data collected

    Checklist Score

    Yes No

    Performance criterion

    Proper analysis of OSHE data collected

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    Identification of root and causes of incident

    Identification of impact of incidents

    Observation

    Learning Outcome 2.3: Elaborate compiled incident reports

    Type of incident reports; Monthly report Quarterly report Annual report

    Categories of incidents; Major accident

    fatal permanent injury

    Minor accident (injuries) Near miss

    Template of incidents

    o Small group discussions o Pair discussion o Brainstorming

    - Reference books - Internet - Hand-outs - Didactic materials

    Formative Assessment 2.3

    The assessor may collect any of the following evidences and make judgements if the performance

    criterion has been achieved.

    Types of evidence Portfolio assessment tools

    Written

    Oral

    Performance

    Multiple choice True or false question Matching Sentence completion Ticking Expose (presentation)

    Performance criterion

    Adequate elaboration of a compiled incident reports

    Resources Learning activities Content

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    Task: Elaborating a compiled incident reports

    Checklist Score

    Yes No

    Types of incident reports are identified

    Categories of incidents are identified

    Template of incidents is well filled

    Observation

    Learning Outcome 2. 4: Recommend safest way to do the job

    Use of PPEs

    Emergency preparedness procedures

    hazard identification and risk control

    making the working area safe

    reporting of incidents and accidents

    Training of employees

    o Small group discussions o Pair discussion o Brainstorming

    - Reference books - Internet - Hand-outs - Didactic materials

    Formative Assessment 2.4

    The assessor may collect any of the following evidences and make judgements if the performance

    criterion has been achieved.

    Types of evidence Portfolio assessment tools

    Written Multiple choice True or false question

    Performance criterion

    Proper recommendation of safest way to do the job

    Resources Learning activities Content

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    Oral

    Performance

    Matching Sentence completion Ticking Expose (presentation) Task: Recommending the safest way to do the job

    Checklist Score

    Yes No

    Use of adequate PPEs is recommended

    Emergency Preparedness Procedures is recommended

    Hazard Identification And Risk Control is recommended

    Making The Working Area Safe is recommended

    Reporting Of Incidents And Accidents is recommended

    Training of employees is recommended

    Observation

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    LU 3: Train all staff on occupational health and safety matters

    3 Learning Outcomes:

    1. Provide information and instructions 2. Train all employees and supervisors on OSHE

    standards/regulations 3. Evaluate trained OSHE programs

    10 Hours

    Learning Outcome 3.1: Provide information and instructions

    Brief description of:

    An occupational health and safety

    (OH&S) program

    A policy statement

    The program elements

    Individual responsibility

    Joint occupational health and

    safety committee

    Health and safety rules

    Correct work procedures

    Employee orientation

    Training

    Workplace inspections

    Reporting and investigating

    accidents/incidents

    Emergency procedures

    Medical and first aid

    Health and safety promotion

    Workplace specific items

    Responsibilities of the staff:

    o Brainstorming

    o Group work

    o Discussion

    - Reference books

    - Internet

    - Hand-outs

    - Stories and

    pictures

    Resources Learning activities Content

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    Responsibilities of workers

    Using personal protection

    and safety equipment as

    required by the employer.

    Following safe work

    procedures

    Knowing and complying with

    all regulations.

    Reporting any injury or

    illness immediately

    Reporting unsafe acts and

    unsafe conditions

    Participating in joint health

    and safety committees or as

    the representative

    Responsibilities of supervisor

    Instructing workers to

    follow safe work practices.

    Enforcing health and safety

    regulations.

    Correcting unsafe acts and

    unsafe conditions.

    Ensuring that only

    authorized, adequately

    trained workers operate

    equipment.

    Reporting and investigating

    all accidents/incidents.

    Inspecting own area and

    taking remedial action to

    minimize or eliminate

    hazards.

    Ensuring equipment is

    properly maintained

    Promoting safety

    awareness in workers

    Responsibilities of management

    Providing a safe and healthful

    workplace.

    Establishing and maintaining a

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    health and safety program.

    Ensuring workers are trained

    or certified as required.

    Reporting accidents/incidents

    and cases of occupational

    disease to the appropriate

    authority

    Providing medical and first aid

    facilities

    Ensuring personal protective

    equipment is available

    Providing workers with health

    and safety information

    Supporting supervisors in their

    health and safety activities

    Evaluating health and safety

    performance of supervisors

    Formative Assessment 3.1

    The assessor may collect any of the following evidences and make judgements if the performance

    criterion has been achieved.

    Types of evidence Portfolio assessment tools

    Written

    Oral

    Performance

    Multiple choice True or false question Matching Sentence completion Ticking Expose (presentation) Task: Providing information and instructions on occupational health

    and safety matters

    Performance criterion

    Appropriate provision of information and instructions

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    Checklist Score

    Yes No

    A brief description of an occupational health and safety (OH&S) program is provided

    A brief description of A policy statement is provided

    A brief description of the program elements is provided

    Responsibilities of the staff are described (workers, supervisor, Management staff)

    Observation

    Learning Outcome 3.2: Train all employees and supervisors on OSHE standards/regulations

    Training on SHE regulations

    Safety roles of employees

    Responsibility of administration

    Incident reporting

    Ventilation and air quality

    First aid facilities

    Hazard control in workplace

    Equipment and machinery

    Emergency response plans

    Training on SHE standards

    Responsibility in working place

    Hazard identification and risk

    control

    Making the working area safe

    Personnel protective

    equipment

    Health of employees

    Facilities

    Reporting of incidents and

    accidents

    Emergency preparedness

    o Brainstorming

    o Group work

    o Discussion

    - Reference

    books

    - Internet

    - Hand-outs

    - Stories and

    pictures

    Resources Learning activities Content

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    Formative Assessment 3.2

    The assessor may collect any of the following evidences and make judgements if the performance

    criterion has been achieved.

    Types of evidence Portfolio assessment tools

    Written

    Oral

    Performance

    Multiple choice True or false question Matching Sentence completion Ticking Expose (presentation) Task: Providing information on OSHE standards/regulations

    Checklist Score

    Yes No

    A brief description of SHE regulations is provided

    A brief description of SHE standards is provided

    Observation

    Learning Outcome 3.3: Evaluate trained OSHE programs

    Procedures

    Performance criterion

    Appropriate training to all employees and supervisors on OSHE

    standards/regulations

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    Evaluation forms

    Learning assessment Questions and responses, topic of discussion

    Training impact assessment

    o Brainstorming o Group work o Discussion

    - Reference books - Internet - Hand-outs - Stories and

    pictures

    Formative Assessment 3.3

    The assessor may collect any of the following evidences and make judgements if the performance

    criterion has been achieved.

    Types of evidence Portfolio assessment tools

    Written

    Oral

    Performance

    Multiple choice True or false question Matching Sentence completion Ticking Expose (presentation) Task: Evaluating trained OSHE program

    Checklist Score

    Yes No

    Evaluation forms are well developed

    Learning assessment (Questions and responses, topic of discussion…) is well developed

    Training impact assessment is well developed

    Observation

    Reference: 1. Occupational Risk Control : Predicting and Preventing the Unwanted by Viner,Derek , ISBN:

    9781472419712, Publication Date: 2015

    Performance criterion

    Proper evaluation of trained OSHE programs

    Resources Learning activities Content

    http://www.ecu.eblib.com/patron/FullRecord.aspx?p=2004776

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    2. OSHA General Industry regulations Book, 29 CFR 1910 Paperback- July1,2014 y MANCOMM Inc.

    (Author, Editor)

    3. OH&S : a management guide by Richard Archer, Kerry Borthwick, Susanne Tepe. Publication

    Date: 2009

    4. G:\\Basic OH&S Program Elements OSH Answers.htm

    5. https://www.rospa.com/occupational-safety/advice/training-matters/

    6. https://www.3tonline.fi/incident-reporting

    7. http://www.safety.uwa.edu.au/topics/plant/inspection

    8. http://www.hse.gov.uk/statistics/causdis/index.htm

    9. https://www.ccohs.ca/oshanswers/hsprograms/job-haz.html

    https://ecu.on.worldcat.org/oclc/271786642?databaseList=638https://www.rospa.com/occupational-safety/advice/training-matters/https://www.3tonline.fi/incident-reportinghttp://www.safety.uwa.edu.au/topics/plant/inspectionhttp://www.hse.gov.uk/statistics/causdis/index.htmhttps://www.ccohs.ca/oshanswers/hsprograms/job-haz.html

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    C C M S E 5 0 1 - WORKING IN A SOCIALLY DIVERSE ENVIRONMENT

    CCMSE501Work in a socially diverse environment

    REQF Level: 5 Learning hours

    Credits: 3 30

    Sector: All

    Sub-sector: All

    Issue date:October, 2017

    Purpose statement

    This module describes the skills, knowledge and attitude required to be able to successfully

    work in a socially diverse environment. The module will allow the participant to develop ways

    of communicating with customers and colleagues from diverse backgrounds and

    accommodating cultural differences. Furthermore, this module will enable the trainee to be

    able to identify issues that may cause conflict or misunderstanding in the workplace because of

    the cultural differences, find ways of resolving them and/or referring them to appropriate

    individuals or bodies.

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    Learning assumed to be in place

    Not applicable

    Elements of competence and performance criteria

    Learning units describe the essential outcomes of a competence.

    Performance criteria describe the required performance needed to demonstrate achievement

    of the learning unit.

    By the end of the module, the trainee will be able to:

    Elements of competence Performance criteria

    5. Communicate with customers and colleagues from diverse backgrounds.

    1.1 Adequate Valuing customers and colleagues from different cultural groups and treating them with respect and sensitivity.

    1.2 Adequate Taking into consideration cultural differences in allverbal and non-verbal communication and overcoming language barriers.

    1.3 Proper obtaining assistance from colleagues, reference books or outside organizations when required.

    6. Address cross-cultural misunderstandings

    2.3 Proper identification of issues that may cause conflict or misunderstanding in the workplace.

    2.4 Adequate consideration of possible cultural differences when difficulties or misunderstandings occur.

    2.5 Appropriate referring of problems and unresolved issues to the appropriate team leader or supervisor for follow-up.

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    LU 1: Communicate with customers and colleagues from diverse backgrounds

    1 Learning Outcomes:

    1. Value customers and colleagues from different cultural groups and treat them with respect and sensitivity.

    2. Take into consideration cultural differences in all verbal and non-verbal communication and overcome language barriers.

    3. Obtain assistance from colleagues, reference books or outside organisations when required. 12 Hours

    Learning Outcome1.1: Value customers and colleagues from different cultural groups and

    treat them with respect and sensitivity

    Treating different groups effectively forms of address levels of formality or

    informality observance of special

    religious, feasts or other celebratory days

    customs, beliefs and values Product preferences

    o Role play o Individual work o Group discussion o Large group discussion o Brainstorming

    - Reference books - Role play scenario - Online materials - Specialised

    materials

    Formative Assessment 1.1

    The assessor may collect any of the following evidences and make judgements if the performance

    criterion has been achieved.

    Performance criterion

    Adequate Valuing customers and colleagues from different cultural groups and

    treating them with respect and sensitivity.

    Resources Learning activities Content

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    Types of evidence Portfolio assessment tools

    Written

    Oral

    Performance

    Multiple choice True or false question Ticking Expose (presentation) Role play

    Checklist Score

    Yes No

    Effective treatment of different groups

    Observation

    Learning Outcome 1.2: Take into consideration cultural differences in all verbal and non-

    verbal communication and overcome language barriers.

    Verbal and non-verbal communication: varied cultural

    interpretation of non-verbal behaviour and gestures

    personal grooming, including dress and hygiene habits

    language spoken language written

    Overcoming language barriers: meet, greet and farewell

    customers give simple directions give simple instructions answer simple enquiries prepare for, serve and

    assist customers describe goods and

    services

    o Brainstorming o Role play o Individual work

    - Reference books - Role play scenario - Online materials

    Resources Learning activities Content

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    Formative Assessment 1.2

    The assessor may collect any of the following evidences and make judgements if the performance

    criterion has been achieved.

    Types of evidence Portfolio assessment tools

    Written

    Oral

    Performance

    Multiple choice True or false question Ticking Expose (presentation) Role play

    Checklist Score

    Yes No

    Consideration of cultural differences through verbal and non-verbal communication

    Overcoming language barriers

    Observation

    Learning Outcome 1.3: Obtain assistance from colleagues, reference books or outside

    organisations when required

    Partnerships for efficient communication interpreter services diplomatic services local cultural

    organizations appropriate government

    agencies educational institutions

    o Group discussion o Individual work o Large group discussion

    - Reference books - Online materials - Specialised materials

    Resources Learning activities Content

    Performance criterion

    Adequate Taking into consideration cultural differences in all verbal and non-

    verbal communication and overcoming language barriers.

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    Formative Assessment 1.3

    The assessor may collect any of the following evidences and make judgements if the performance

    criterion has been achieved.

    Types of evidence Portfolio assessment tools

    Written

    Oral

    Multiple choice True or false question Ticking Expose (presentation)

    Checklist Score

    Yes No

    Partnerships for efficient communication

    Observation

    Disability advocacy groups.

    Performance criterion

    Proper obtaining assistance from colleagues, reference books or outside

    organizations when required.

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    LU 2:Address cross-cultural misunderstandings

    2 Learning Outcomes:

    1. Identify issues that may cause conflict or misunderstanding in the workplace.

    2. Consider possible cultural differences while resolving difficulties or misunderstandings at workplace.

    3. Referring problems and unresolved issues to the appropriate team leader or supervisor for follow-up. 18 Hours

    Learning Outcome 2.1: Identify issues that may cause conflict or misunderstanding in the

    workplace

    Cultural differences

    Causes of conflict race language special needs disabilities gender age roles, emotions, misinformation misinterpretation values

    o Individual work o Group discussion o Large group discussion o Brainstorming

    - Reference books - Online materials - Specialised materials

    Formative Assessment 2.1

    Performance criterion

    Proper identification of issues that may cause conflict or misunderstanding in the

    workplace.

    Resources Learning activities Content

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    The assessor may collect any of the following evidences and make judgements if the performance

    criterion has been achieved.

    Types of evidence Portfolio assessment tools

    Written

    Oral

    Multiple choice True or false question Ticking Expose (presentation)

    Checklist Score

    Yes No

    Demonstration of knowledge about cultural differences

    Identification of issues that may causes conflict at workplace

    Observation

    Learning Outcome 2.2: Consider possible cultural differences while resolving difficulties or

    misunderstandings at workplace

    Settlement of misunderstandings greetings key phrases customs protocol, business practices what is done for fun appreciation of cultural difference Avoidance to compromise own

    values being accommodating Different Communication Styles Different Attitudes Toward

    Conflict Different Approaches to

    Completing Task Different Decision-Making Styles Different Attitudes Toward

    Disclosure

    o Role play o Group discussion o Large group discussion o Individual work

    - Reference books

    - Role play scenario

    - Online materials

    - Specialised materials

    Resources Learning activities Content

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    Formative Assessment 2.2

    The assessor may collect any of the following evidences and make judgements if the performance

    criterion has been achieved.

    Types of evidence Portfolio assessment tools

    Written

    Oral

    Performance

    Multiple choice True or false question Ticking Expose (presentation) Role play

    Checklist Score

    Yes No

    Settlement of misunderstandings

    Observation

    Learning Outcome 2.3: Referring problems and unresolved issues to the appropriate team

    leader or supervisor for follow-up

    Raising issues informal communication informal meeting Mediation formal communication formal writing formal meetings work ethics

    o Role play o Individual task o Group work o Large group discussion

    - Reference books - Role play scenario - Online materials - Specialised

    materials

    Resources Learning activities Content

    Performance criterion

    Adequate consideration of possible cultural differences when difficulties or

    misunderstandings occur.

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    Formative Assessment 2.3

    The assessor may collect any of the following evidences and make judgements if the performance

    criterion has been achieved.

    Types of evidence Portfolio assessment tools

    Written

    Oral

    Performance

    Multiple choice True or false question Ticking Expose (presentation) Role play

    Checklist Score

    Yes No

    Raising issues to the appropriate level at workplace

    Observation

    Reference books:

    1. Axtell, R. E., & Parker Pen Company. (1993). Do’s and taboos around the world. New York: Wiley.

    2. House, R. J., & Global Leadership and Organizational Behavior Effectiveness Research Program. (2004). Culture, leadership, and organizations: The GLOBE study of 62 societies. Thousand Oaks, CA: Sage Publications.

    3. Meyer, E. (2014). The culture map: Breaking through the invisible boundaries of global business. Public Affairs.

    4. Schwartz, S. (2006). A theory of cultural value orientations: Explication and applications. Comparative Sociology, 5, 137-182.

    Performance criterion

    Appropriate referring of problems and unresolved issues to the appropriate

    team leader or supervisor for follow-up.

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    C C M P E 5 0 1 - PROFESSIONAL ETHICS

    CCMPE501Apply professional ethics

    REQF Level: 3 Learning hours

    Credits: 3 30

    Sector: All

    Sub-sector: All

    Issue date:November, 2014

    Purpose statement

    This particular module describes the skills, knowledge and attitude required for the trainee to apply

    professional conduct at workplace.

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    Learning assumed to be in place

    Not applicable

    Elements of competence and performance criteria

    Learning units describe the essential outcomes of a competence.

    Performance criteria describe the required performance needed to demonstrate achievement

    of the learning unit.

    By the end of the module, the trainee will be able to:

    Elements of competence Performance criteria

    1. Apply human values 1.1. Adequate valuation of human right. 1.2. Adequate promotion of integrity 1.3. Convenient valuation of time 1.4. Careful variety of moral issues

    2. Respect engineering ethics 2.1. Appropriate application of rules and regulations of the work.

    2.2. Adequate application ofcredible management of the work.

    2.3. Adequate team spirit at the work.

    3. Apply safety 3.1. Proper risk analysis 3.2. Convenient personal safety precautions 3.3. Adequate respect of hygienic rules

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    LU 1:Apply human values

    1 Learning Outcomes:

    1. Valuate human right 2. Promote integrity 3. Valuate time 4. Analyse variety of moral issues

    7 Hours

    Learning Outcome1.1: Valuate human right

    Human Right Issues Privacy Independence Security Right to vote Medication Education Employment Promotion Leave( Holydays)

    Intellectual Property Right

    Confidentiality

    o Brainstorming on Human Right Issues, Intellectual Property Right and Confidentiality

    o Group Discussion on Human Right Issues, Intellectual Property Right and Confidentiality

    o Demonstration by video/ Picture of Human right issues

    - Books - World Health

    Organization Reports - Notebook - Pen - Workshop - Whiteboard/ Black board - Marker pen - Chalks - Projector - Pictures - Computer

    Formative Assessment 1.1

    Performance criterion

    Adequate valuation of human right.

    Resources Learning activities Content

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    Assessor may collect among the following evidences and make judgements on whether the

    performance criterion has been achieved.

    Types of evidence Portfolio assessment tools

    Written evidence

    Oral evidence

    Multiple choice exercises

    Essay

    Matching exercise Exercises

    True or false questioning

    Sentence completion

    Checklist Score

    Yes No

    Privacy

    Independence

    Security

    Right to vote

    Medication

    Education

    Employment

    Promotion

    Leave( Holydays)

    Observation

    Learning Outcome 1.2:Promote integrity

    Civic Virtues Tax Compliance Environmental Protection Self reliance Honesty

    Respect for others

    o Brainstorming on Civic Virtues o Group Discussion on Civic Virtues o Role play on Civic Virtues o Sketches on Civic Virtues o Site visit on environmentally

    Protected areas

    - Books - Environmental reports

    ( National and International)

    - Notebook - Pen - Workshop - Whiteboard/ Black

    Resources Learning activities Content

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    board - Marker pen - Chalks - Projector - Pictures - Computer

    Formative Assessment 1.2

    Assessor may collect among the following evidences and make judgements on whether the

    performance criterion has been achieved.

    Types of evidence Portfolio assessment tools

    Written evidence

    Oral evidence

    Multiple choice exercises

    Essay

    Merging Exercises

    True or false questioning

    Sentence completion

    Checklist Score

    Yes No

    Tax Compliance

    Environmental Protection

    Self-reliance

    Honesty

    Observation

    Performance criterion

    Adequate promotion of integrity

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    Learning Outcome 1.3: Valuate time

    Preparation of Agenda Agenda of Meeting Personal Agenda

    o Brainstorming on preparation of Agenda

    o Group Discussion on preparation of Agenda

    o Practical exercise on preparation of Agenda

    - Books - Agenda of some meetings - Personal Agenda - Notebook - Pen / Pencil - Workshop - Whiteboard/ Black board - Marker pen - Chalks - Projector - Pictures - Computer

    Formative Assessment 1.3

    Assessor may collect among the following evidences and make judgements on whether the

    performance criterion has been achieved.

    Types of evidence Portfolio assessment tools

    Written evidence

    Oral evidence

    Multiple choice exercises

    Essay

    Merging Exercises

    True or false questioning

    Sentence completion

    Checklist Score

    Yes No

    Agenda of Meeting

    Personal Agenda

    Performance criterion

    Convenient valuation of time

    Resources Learning activities Content

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    Observation

    Learning Outcome 1.4: Analyse variety of moral issues

    Reason of Behaving Unethically

    Resource Crunch Opportunity Attitude

    o Brainstorming on Reason of Behaving Unethically

    o Group Discussion on Reason of Behaving Unethically

    - Books - Chocks - Blackboard

    Formative Assessment 1.4

    Assessor may collect among the following evidences and make judgements on whether the

    performance criterion has been achieved.

    Types of evidence Portfolio assessment tools

    Written evidence

    Oral evidence

    Multiple choice exercises

    Essay

    Merging Exercises

    True or false questioning

    Sentence completion

    Checklist Score

    Yes No

    Resource Crunch

    Opportunity

    Performance criterion

    Careful analysis of variety of moral issues

    Resources Learning activities Content

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    Attitude

    Observation

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    LU 2:Respect engineering ethics

    2 Learning Outcomes:

    1. Apply rules and regulations of the work. 2. Apply credible management of the work. 3. Work with team spirit

    15 Hours

    Learning Outcome 2.1:Apply rules and regulations of the work.

    Different Professional rules and regulations Public Building

    regulations Human Settlement

    Policies

    Labor Code National International

    o Brainstorming on Professional rules and regulations and Labor Code

    o Group Discussion on Professional rules and regulations and Labor Code

    o Demonstration by video/ on Professional rules and regulations and Labor Code

    - Books - Notebook - Pen - Workshop - Whiteboard/ Black board - Marker pen - Chalks - Projector - Pictures - Computer

    Formative Assessment 2.1

    Assessor may collect among the following evidences and make judgements on whether the

    performance criterion has been achieved.

    Performance criterion

    Appropriate application of rules and regulations of the work.

    Resources Learning activities Content

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    Types of evidence Portfolio assessment tools

    Written evidence

    Oral evidence

    Multiple choice exercises

    Essay

    Merging Exercises

    True or false questioning

    Sentence completion

    Checklist Score

    Yes No

    Public Building regulations

    Human Settlement Policies

    Observation

    Learning Outcome 2.2: Apply credible management of the work.

    Ethical theories about Right Action Utilitarian Theory Duty Ethics The virtue Theory Self- realization ethics Justice (Fairness) theory

    o Brainstorming on ethical theories about Right Action

    o Group Discussion on ethical theories about Right Action

    - Books - Notebook - Pen - Workshop - Whiteboard/ Black

    board - Marker pen - Chalks - Projector - Computer

    Formative Assessment 2.2

    Performance criterion

    Adequate application of credible management of the work

    Resources Learning activities Content

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    Assessor may collect among the following evidences and make judgements on whether the

    performance criterion has been achieved.

    Types of evidence Portfolio assessment tools

    Written evidence

    Oral evidence

    Multiple choice exercises

    Essay

    Merging Exercises

    True or false questioning

    Sentence completion

    Checklist Score

    Yes No

    Utilitarian Theory

    Duty Ethics

    The virtue Theory

    Self- realization ethics

    Justice (Fairness) theory