Types of communication

Dr. Jaspreet Kaur

Associate Professor

Types of communication

The different categories of communication are:  Verbal Communication: This includes face-to-face

or radio and television based communication. Non-Verbal Communication: This includes body

language, an gestures. Written Communication: This includes letters,

books, e-mails, magazines etc. Visualizations: This includes graphs and charts,

and other visualizations to communicate messages.

Verbal communication

It refers to Interpersonal communication which involves explicit meaning of words, the information or message conveyed

Effective verbal communication will rely on a number of factors along with some interpersonal skills like non-verbal communication and listening skills .

Effective verbal communication can only happen with Clarity of speech, focus, politeness ,etiquette etc.

Non Verbal communication

It refers to implicit messages, that are expressed through non-verbal behaviours.

These could be intentional or non intentional These include facial expressions, gestures

body language (kinesics), tone and pitch of the voice, and the physical distance between the communicators (proxemics).

Non verbal communication

These non-verbal signals can add or enhance the spoken (verbal) communication with the help of adding more information.

For example, a communicator may nod his head when saying "Yes" to stress that he agrees with the other person.

Non verbal communication helps convey information about the emotional state.

Non verbal communication

The major types of non-verbal communications include the following:

Body Movements (Kinesics) Posture Eye Contact Para-language Closeness or Personal Space (Proxemics) Facial Expressions Physiological Changes

Find more at: http://www.skillsyouneed.com/ips/nonverbal-communication.html#ixzz3cEtRXV6b

Written communication

Writing skills allow the communicator to send the message with clarity .

Written communication can cater to a large set of audience.

This could be a report, plan,CV etc Correct grammar, punctuation and spelling

are key in written communications.

Pictures, Graphs, Bar diagrams

A good graph or chart could communicate many paragraphs of words.

Graphs have two axes, the horizontal or x-axis, and the vertical or y-axis which show numbers.

The numbers on the y-axis and the x- axis , start at 0 and move upwards horizontally or vertically.

Types of charts

The four major types of charts are line graphs, bar graphs, Cartesian graphs and pie charts.

Bar graphs  show bars which portray numbers which are independent of each other.

Pie charts show the whole circle divided into different parts.

Types of charts

Line graphs show you how numbers have changed over time or to show the trends of a variable .

Cartesian graphs have numbers on both axes, and can show the changes in one variable and its affect on the another.

Thank you