typewell: an overview for disability service professionals

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An Overview for Disability Service Professionals

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An Overview for Disability Service Professionals

What is TypeWell?

TypeWell is a widely used, affordable system

providing speech-to-text accommodations for

people with hearing loss or other differences

related to learning and communication.

Using advanced abbreviation software, a

trained TypeWell transcriber synthesizes

the essence of the discussion in clear

English text, in real time.

Technology that can be adapted to

any setting and any device.

A TypeWell transcript provides access to real-

time communication, whether the transcriber is

located in the same room or in a remote location.

Transcribers typically use a laptop on a small,

portable table, and some may use a wireless

microphone to access the audible discussion.

The consumer can sit or work anywhere in the

room and immediately view the transcript on a

computer or any mobile device.

Communication access for highly technical

classes and workplace settings.

TypeWell’s ever-expanding 500,000-word

dictionary includes specialized vocabulary

encountered in advanced sciences, engineering,

and mathematics. A qualified TypeWell transcriber

can also use a special keyboard setting to access

an extensive dictionary of math/science symbols

and notation.

We’re thinking ahead.

With the shift to online learning and flipped

classrooms, TypeWell transcribers are adapting

to new technology and are

integrating their text output with

captioning software and e-learning

platforms. Many transcribers use

their skills outside of the classroom

to produce transcripts of videos to

help institutions comply with new

captioned media regulations.

TypeWell transcribers are thoroughly

vetted, rigorously trained, and have ongoing

opportunities to improve their skills.

TypeWell provides online and in-person training

for transcribers’ continuing education and

professional development, along with online peer

networking to respond to immediate challenges

and fluctuating demands. Successful transcribers

have a career that is portable and rewarding.

TypeWell offers free on-site and

remote demos.

A consumer who is new to speech-to-text

accommodations may not know how a meaning-

for-meaning system like TypeWell differs from

verbatim captioning (also known as “CART”),

traditional note taking, or sign language

interpreting. Let us show you.

All you need is the speakerphone setting on

your office or cell phone, and a computer with

Internet access. An experienced provider will

transcribe your conversation live, so you and the

consumer can decide whether TypeWell is the

right accommodation.

For an on-site demo, contact us to locate a service

provider in your area.

Experience it for yourself!

We can help you screen and recruit new

transcribers who are committed to a high

quality user’s experience.

Unlike other meaning-for-meaning systems,

TypeWell has a screening process to ensure that

candidates for training have the necessary speed

and language skills to succeed in the course.

TypeWell uses a team of experienced teachers

who provide personalized feedback and who

are committed to maintaining TypeWell’s quality

standards for communication access.

If you train new service providers...

Consider dually-trained service providers.

Do you have contract or staff interpreters who

happen to have excellent typing and grammar

skills? We have extensive experience cross-

training sign language interpreters in TypeWell’s

speech-to-text system. It is a natural extension of

their skills, and the additional training makes them

more versatile and more marketable.

If you contract with existing providers...

TypeWell transcribers begin their careers

by gaining on-site experience, and can later

work off-site.

We believe that it is crucial for transcribers to

experience the professional and interpersonal

aspects of working in classrooms and meeting

rooms. That is why we require all TypeWell

transcribers to gain on-site experience before

doing any remote or post-production work.

TypeWell can refer you to a local freelancer

or agency for on-site or remote services.

If you have a last-minute request for speech-

to-text services or if the required hours vary by

semester, the most cost-effective solution is to

contract with an outside provider. We can help you

with common budget and cost questions, scan our

database to find a local freelancer in your area, or

recommend an agency that is best suited to your

particular needs.

Kate Ervin

Executive Director

P.O. Box 221

Patagonia, AZ 85624

844-TYPEWELL

844-897-3935

Web:

typewell.com/about

E-mail:

[email protected]