TYRONE MITCHELLCell: 301-648-7666; Jenmitchell03@yahoo.com

OBJECTIVE

Seek a management consultant position where operations expertise, program management, analysis, team building, and strategic planning will translate into increased efficiency and enhance operational effectiveness.

CAREER PROFILE

Distinguished career in both private and public sectors with over eight years of supervisory experience and Executive-level decision-maker; Top performer with exceptional interpersonal and public relations skills that build strong rapport on all levels; Builds and directs organizations through creativity, motivation, and development of staff to maximum potential; Adept at analyzing, resolving problems, developing and instituting the needed processes and responses; Leadership strengths in planning, quality improvement, customer and client service.

EDUCATION

M.S., Management Information Systems, Strayer University, WDC, Magna cum Laude B.B.A., Business Management, University of the District of Columbia, WDC

TECHNICAL SKILLS

Windows 95/98/2000/XP/Vista/Windows 7/8, Windows NT/2000, 2003, 2008 Servers, Novell 4.83/ 5.1, Network Essentials, Routing Protocols and Concept, LAN Switching, Accessing the WAN, Intro to Cybersecurity, Microsoft

Office 95/97/2000/2010/2013, XP/2003/2007, 2013 Suite, Corel Word Perfect PC Anywhere, Visio 5/2000/2010/2013, Remedy, Net Meeting, Citrix, Casetrakker, CC-Mail, Linux Operating Systems and

Linux Systems Administration, Introduction to Network Security MS Outlook 2003/2007/2010/2013, MS Project 2003/2007/2010/2013, Altiris 6.0, Form Flow 99, Blackberry, Lotus Notes

CERTIFICATIONS

PMP Certification Program Training, Howard County Community College CCNA Voice Certification (Pending) CCAI Certification (Cisco Certified Academy Instructor) SCYBER Certification (Cisco Cyber Security Specialist) CCNA Security Certification (NSA and CNSS eligibility) CCNA Certification (Cisco Certified Network Associate) CCENT Certification (Cisco Certified Entry Network Technician) A+ Certification–Comptia Certification Program

PROFESSIONAL EXPERIENCE

Westwood College, Arlington, VALead IT Professor /Cisco Certified Academy Instructor 2010 to Present

Lead and supervise over five IT Adjunct Professor on classroom readiness and, ethical on literacy in Blackboard, lesson competency and procedures for administering tests, evaluations and video overviews.

Responsible for training each assigned instructional specialist on course objectives, courseware usage and procedures for measuring student outcomes.

Initiates and assists the campus dean in recruiting, interviewing, and helps orient faculty for assigned area; makes part-time hiring recommendations to the campus dean; coordinates observation of part-time instructors; conducts evaluation, if assigned, of part-time faculty/staff; provides information to the campus president to aid in the evaluation process.

Manage students on Cisco CCNA, CCNA Security, Microsoft Server 2012 and Network Security projects demonstrating real life configurations, troubling shooting, and prevention recovery. In addition, I strategically assessed and recommended surveillance technology for critical areas.

Teach all IT assigned classes and plan instructional activities, to include, but not limited to lectures, discussions, labs demonstrations, and projects assignments, and student’s assessments. Supervised the student body and prepared them for multiple IT certifications.

Dream Rooms Technology, LLP, Maryland, Virginia, and DC 2005 to 2011Sr. Independent Technician Consultant

Manage all aspects of a project life cycle with responsibility for providing direction to all Functions related to program management interests. These included: multiple product portfolio; time, cost, quality, human resource, communication and risk management; client support processes and best practices; relationship building with customers and partners

Execute project work plans for Home Movie Theaters, Computer ,Network /Media Rooms and Home Improvement

Apex Systems Corporation, Washington, D.C. 2001 to 2005

Network Engineer - Department of Immigration Health Service (DIHS) Troubleshot network equipment, including routers, switches, and firewalls Traveled to field sites to train and assist the staff on how to use the medical software. I also migrated Exchange 2000 server

to Exchange 2003 server

Systems Engineer - Titan Systems Corporation Collaborated with IT project managers and the government Customer Service Divisions to fully document the help desk’s

support processes Utilized Altiris 6.0 to create rips, images, remote assistance and for migrations upgrades. Altiris Notification and Deployment

servers were installed at over 25 locations, supporting Homeland Security

Principal Network/Systems Administrator - Department of State Traveled throughout the United State integrating Windows NT to Window 2000 Professional Rollouts in support of the

Department of State Provided technical and administrative support for 1000 users and 30 sites, using Microsoft operating systems and a variety of

application software

Technical Analyst/Desktop Support - Getronics Government Solutions Led the integration of Windows 95 Gold tape to Window 2000 ACE Professional Rollouts Provided desktop support to over 3,500 users, interacting face to face or by using Net Meeting

Network Installation Engineer - CompuCom Computer Systems Installed TCP/IP Address protocol stack to enable clients to access network resources Managed accounts, network rights, and access; monitors system performance and prepares documentation of existing

system configurations and trains staff on IT related procedures

Information Technology Specialist - Paul, Hastings, Janofsky and Walker, LLC) Performed system setup, daily backups, hardware installation, and software fixes- Supporting over 200 users Analyzed configurations management processes and procedures and recommends processes, software, and procedures to

ensure effective configuration management

Imani Computer Training, Alexandria, VA 1999 to 2001Lead Technician

Managed daily operations to ensure schedules were met and deliverables meet quality standard and prepared staffing plans; led efforts to determine competencies and skill requirements for hiring

Conducted interviews, hired, trained new employees, and maintained high level of employee morale within the team through open communications and teambuilding

Analyzed and evaluated new IT products and presented recommendations of specific hardware and software to clients to ensure maximum productivity and performed quality assurance diagnostic testing

Taught all assigned classes as instructed by the training Center. Classes included: Intro Network, Network Essentials,A + Certification, Business Management and participates in formulating training policies and procedures

REFERENCESAvailable Upon Request