Understanding Behavioral Styles to Improve Workplace Collaborations Understanding Behavioral Styles to Improve Workplace Collaborations

Paul Kostreski301.371.8559 ofcAPK@TecKnowledgies.com

PPT 1

Paul KostreskiPaulKostreski@comcast.net

It is surely true that no people are exactly alike.

It is equally true that in certain ways all people are the same.

E.J. Phares

DISCDISCDISCDISC

PPT 2

ObjectivesObjectives

Reduce

Increase Increase Effectiveness

Reduce Stress

DISCDISC

PPT 3

People I Prefer to Work With

People I Prefer to Work With

PPT 4

My ObjectivesMy Objectives

Be more comfortable

PPT 5

Be more successful

Or both!

DISCDISC

My Objectives My Objectives

PPT 6

Common LanguageCommon Language

Common Language

Safe for everyone to use

Non-threatening Non-judgmental

PPT 7

DISCDISC

Discovering DISCDiscovering DISC

Thoughtful

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DISCDISC

Active

Discovering DISCDiscovering DISC

Questioning

Accepting

PPT 9

DISCDISC

Discovering DISCDiscovering DISC

Active

Thoughtful

Accepting

Questioning

PPT 10

DISCDISC

DISC MODELDISC MODEL

QuestioningLogic Focused

ObjectiveSkeptical

Challenging

AcceptingPeople Focused

EmpathizingReceptiveAgreeable

D

S

i

C

Active Fast PacedAssertiveDynamic

Bold

ThoughtfulModerate Paced

CalmMethodical

Careful

Dominant Interactive

Conscientious Steady

HO 1-12

PPT 11

D — DOMINANTD — DOMINANT HO 2-10

Emphasize: shaping the environment by overcoming opposition and challenge

Tendencies: getting immediate results, taking action, accepting challenges

Motivated by: challenge, power and authority, direct answers

Fears: loss of control in their environment; being taken advantage of

You will notice: self-confidence, decisiveness, and risk-taking

Limitations: lack of concern for others, impatience

HO 2-12

PPT 12

I — INTERACTIVEI — INTERACTIVE

Emphasize: shaping the environment by persuading and influencing others

Tendencies: involvement with people, making a favorable impression

Motivated by: social recognition, group activities, relationships

Fears: social rejection, disapproval, loss of influence

You will notice: enthusiasm, charm, sociability

Limitations: impulsiveness, disorganization, and lack of follow through

HO 3-10HO 3-12

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S — STEADYS — STEADY HO 4-10

Emphasize: achieving stability, accomplishing tasks by cooperating with others

Tendencies: calm, patient, loyal, good listener

Motivated by: infrequent change, stability, sincere appreciation, cooperation

Fears: loss of stability, the unknown, change, unpredictability

You will notice: patience, a team player, stability, methodical approach, calm

Limitations: overly willing to give, putting their needs last

HO 4-12

PPT 14

C — CONSCIENTIOUSC — CONSCIENTIOUS HO 5-10

Emphasize: working within circumstances to ensure quality and accuracy

Tendencies: attention to standards and details, analytical thinking

Motivated by: clearly defined performance expectations, quality and accuracy being valued

Fears: criticism of their work, slipshod methods

You will notice: behavior that is cautious, precise, diplomatic, restrained

Limitations: overly critical of self and others, indecision because of desire to collect and analyze data

HO 5-12

PPT 15

MY VALUE TO THE ORGANIZATIONMY VALUE TO THE ORGANIZATION HO 6-10

My primary DISC style(s):

My secondary DISC style(s):

INSTRUCTIONS: Circle your primary DiSC style, as well as the two adjectives that combine to make that style. Then complete the statements below.

What I have in common with other styles:

Things that make me different from other styles:

The three characteristics of my style that I think are most important for others to understand:

My value to the organization is:

Active

Questioning Accepting

Thoughtful

D i

C S

HO 6-12

PPT 16

MY IDEAL WORK ENVIRONMENTMY IDEAL WORK ENVIRONMENT HO 7-12

PPT 17

PREFERRED WORK ENVIRONMENTSPREFERRED WORK ENVIRONMENTS

STYLE GOALS

D

Wants to get results Likes “do it and do it now” approaches Wants to be in charge Likes new opportunities and challenges Wants a wide scope of operations

i

Wants to be involved with people Wants to have fun while getting things

done Likes to help people talk things out Wants freedom from responsibility of

following through on detail

HO 8-12

PPT 18 21

PREFERRED WORK ENVIRONMENTSPREFERRED WORK ENVIRONMENTS HO 8-12

S

Likes to be involved with people Wants everyone to do his or her share Likes things to run smoothly Wants stability and security Wants a conflict-free environment

C

Wants specific criteria for performance Likes accuracy Likes setting and meeting high standards Wants opportunities to analyze and assess Likes logical, systematic approaches to work

STYLE GOALS

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FOUR RESPONSES TO CONFLICTFOUR RESPONSES TO CONFLICTFOUR RESPONSES TO CONFLICTFOUR RESPONSES TO CONFLICT HO 9-12

Tends to:ASSERT

Tends to:SUPPRESS

Focus on:FEELINGS

Focus on:LOGIC

D I

C S

DEMANDGoal: Victory

Becomes aggressive and autocratic

Creates win/lose outcomes Refuses to bend Overpowers with force

EXPRESSGoal: Acknowledgement

Wants to be heard Glosses over tension initially Verbalizes feelings

impulsively Personally attacks

COMPLYGoal: Harmony

Avoids aggression Tries to save relationships Accommodates or gives in Simmers beneath the

surface

WITHDRAWGoal: Justice

Becomes defensive Strategizes in controlled fashion Resists passive-aggressively Overpowers with logic and facts

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NOTES ON DEALING WITH CONFLICTNOTES ON DEALING WITH CONFLICT

Use the spaces below to record each style’s ideas for more effectively managing conflict.

D

I

S

C

HO 10-12

PPT 21

S STRENGTHS AND CONTRIBUTIONS

I STRENGTHS AND CONTRIBUTIONS

D STRENGTHS AND CONTRIBUTIONS

CONTRIBUTIONS OF THE STYLESCONTRIBUTIONS OF THE STYLES

C STRENGTHS AND CONTRIBUTIONS

HO 11-12

PPT 22

Someone I work with:Dimension of Behavior

What can I do to adapt my behavior toward this person?

Someone I work with: Dimension of Behavior

What can I do to adapt my behavior toward this person?

My Action PlanMy Action Plan HO 12 -12

Someone I work with Dimension of Behavior

What can I do to adapt my behavior toward this person?

PPT 23

DISC ModelDISC Model

Thoughtful

Accepting

Interactive

Accepting

Steady

Active

Questioning

Dominan

PPT 24

Active

Dominant

Questioning Questioning

Conscientious

DISCDISC

Introduction to People ReadingIntroduction to People Reading

There is no best style.

All styles have strengths and limitations.

All styles can be more or less effective.

People are a mixture of styles.

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There are no good or bad styles.

Remember That…

DISCDISC

Thank You!Thank You!

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DISCDISC

DISCover and Appreciate Each Other