understanding the benefits and limitation of six sigma methodology
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Understanding the benefits and limitation of six sigma
methodology
Article Summary
Six Sigma is a management methodology which allows companies to use data to eliminate
defects in any process. For a process to have achieved Six Sigma, a process must not produce a
defect that is anything outside of customer specifications more often than 3.4 times per million
opportunities.
Six sigma is both a philosophy and a methodology that improve quality by analying data with
statistics to find the root cause of quality problems and to implement control. Six Sigma is a
customer!driven quality!control program that is most commonly associated with "eneral #lectric
$"#%, which embraced the program even though it was developed by &otorola.
Six Sigma wor's through the use of two sub methodologies( )&*+ which stands for )efine,
&easure, *nalyse, +mprove and ontrol and is used for existing processes, and )&*)- which
is used for new processes and stands for )efine, &easure, *nalye, )esign and -erify.
+mplementing Six Sigma within a business offers a number of benefits. owever there are six
advantages that this methodology will offer any company
+n /012, &otorola introduced a new form of business strategy that prompted a revolution in how
business dealt with quality control and proect implementation. his strategy offered businesses
preemptive measures to reduce errors.
his system is now 'nown as the Six Sigma methodology, which focuses on recogniing and
removing causes of defects and errors in processes that manufacture products intended to meet or
even exceed customer expectations. &easurements used in this process are based on process
strategies emphasiing reductions in variations which hypothetically elicited natural
improvements in the process itself. *t first, this methodology was met with some s'epticism
from managers and organiations because of its statistical complexity. owever, after wor'ing
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with and twea'ing the system, businesses now realie how beneficial this comprehensive
analysis tool really is.
Benefit
5ne of the biggest advantages of using Six Sigma lies in the methodology statements which
assert that 6no proect shall be approved if a bottom line impact has not been clearly defined6.
7ith goals being unmista'ably defined, there is less vagueness to deal with and decisions are
implemented that are derived from statistical data and research, not haphaard assumptions.
5ther benefits include8
#mphasis on achieving attainable goals
+mplementing proects that will produce results
#ffective use of scientific techniques and precise tools
+nfuses upper management with passion and dedication
+ntegrated concepts benefiting employees and customers
Using information that has real world meaning
Limitation
7hile Six Sigma is rapidly spreading throughout a variety of industries and organiations, some
limitations can be said to exist within its procedures and measurements. 9roects which are
directed are selected by organiations subectively rather than obectively, which means that
goals may be mista'enly thought of as attainable and favorable when in fact they may eventually
be a waste of resources and time.
*lso, researchers investigating the trend have noticed that some individuals calling themselves
6experts6 in Six Sigma methodology actually do not comprehend the techniques and complex
tools necessary to effectively implement the quality control process in an organiation. hus,
these companies hiring 6experts6 are being treated to a substandard version of the principles
which will do nothing to help their company and only lend a warped perspective of what it is
supposed to do.
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+n order to 'eep this from happening further, the Six Sigma community must come together and
stand up for strict training and certification standards to be issued throughout.
6 unexpected ways Six Sigma can benefit your company
/. +mproved ustomer :oyalty
;. ime &anagement
3. <educed ycle ime
4. #mployee &otivation=. Strategic 9lanning
2. Supply hain &anagement