understanding the home baking category in the republic of ... · pdf fileconsumer behaviour...
TRANSCRIPT
Table of Contents
Background - 3 1
Why they bake - 35 4
Baking in Ireland 2016 - 15 3
Trends in the world of baking that
are influencing the consumer mind-
set and habits - 6
2
Ingredients are less than the sum of
their parts - 75 8
Inspiration for baking - 67 7
What and how they bake - 55 6
Barriers to baking - 43 5
9 Innovation potential in the home-baking
category exists through overcoming
barriers - 91
2
In the 52 week period ending on 22 May 2016, the home baking market in the Republic of Ireland is
reported to be worth €119m and has experienced a -2.2% year-on-year decline.1 A declining market
can be attributed to shoppers making less trips to the store and buying less volume on each trip.
Submarkets including: icing, white sugar, and savoury markets are in decline. However, sub
categories including brown sugar, snacking fruit, cherries, and peel are experiencing growth. Private
label is tending to show growth while brands are taking the impact of the decline.
In order to unlock growth potential this project had two key objectives for this research project:
1. An understanding of the consumer mindset in order to unlock the potential for continued
success in the category
2. Identify opportunities and areas of innovation to Irish manufacturers
Research took place between March and April 2016, with both quantitative and qualitative
methodology. Research partner was MCCP.
Background
1. Staged Methodology
Methodology and Sample
Trendstream™ and media review
Identify and understand macro
trends that impact on consumer behaviour within the category
Quantitative Study
15 minute online survey
(respondents who had baked at least once in
the last 12 months)
Conducted in March 2016
Consumer home-diaries
6 x consumer home-diaries (5 x females, 1 x
male)
Recruited on the basis of having baked at least
once in the past 3 months but not expert bakers
Consumers were given two tasks to complete
within a specific timeframe
Consumer group
6 x female participants
3hr consumer group
Topic areas discussed;
Motivation for baking
Barriers to baking
Shopping behaviour
Ingredients – milk, flour, butter
Innovation territories
Fuelled by rising consumer concerns around health and obesity
2016 will see a focus on reduced volume size of cakes and treats
Reduces portion size but allows for moments of indulgence
Bite sized indulgent treats will become increasingly popular
Cake pops the latest trend in
2016 Small bite-size canape style desserts are
predicted to grow in 20162
Shortbread and eclairs touted to return to popularity in
2016.3
Eclairs offer a less sweet pastry, thus allowing the filling
to be decadent.
Whilst shortbread’s utility means it can be infused with
a wide range of flavours. Whilst its bite-sized, so you
can enjoy it without worry.
Traditional desserts are making a comeback
Baking Sugar sales have fallen by nearly 10 percent in the UK .4
Baking substitutes will increasingly begin to replace sugar in our treating occasions as people join the popular movement away from sugar.
Use of sugar alternatives will also result in an altered consumer palette
Sugar will be substituted for healthier alternatives
Whilst the trend has grown over the last
few years, it is still often dismissed as a
fad or being picky. But Nigella Lawson's
buckwheat brownie (gluten free despite
the name) and the rising popularity of
bloggers such as Simply Ella is a
mainstream indicator the jump to the
mainstream.
As health and fitness continues to gain
popularity, so too will healthy eating.
Gluten and wheat free to
become mainstream
New research from market intelligence agency Mintel reveals that grain-free flour is on the grow. In Germany, non-grain flour purchases have more than doubled in the last year, accounting for 23% of all new flour launches in 2015, compared to only 10 % in 2014.5
Mintel research shows that grain-free is also an increasingly popular choice when it comes to bread and bakery products, where newly launched grain-free options have risen from 6% in 2011 to 9% of total bread and bakery launches in Germany in 2015.6
Non-grain flours are
the next step after
gluten free
The desire for ‘free from’ food continues apace
.
Baking is keeping up by offering alternative mixes which are gluten, wheat, grain, dairy and nut free so they can appeal to fad dieters and people with conditions alike.
Alternative diet trends are influencing the range of baking mixes
The desire for clean eating has spawned a taste for raw cacao – its dense and earthy bitterness being the next step for dark chocolate connoisseur.
The Hemsley sisters, with their chocolate avocado mousse and Ella Henderson with her Deliciously Ella sweet-potato brownies, have sent the popularity of cacao through the roof – sales of bars alone are up 36 per cent at Waitrose in 2015.7
Cacao, the ‘smart person’s chocolate’, is set to continue in popularity
Product’s health profiles are becoming increasingly important as consumers reach for perceived better-for-you frozen yogurt and fruit- and vegetable-based flavours.
Frozen options, such as sorbets and fruit bars or pops, and goat’s milk ice cream are answering the need for something cool but with fewer calories.
Alternative ingredients are becoming popular in desserts
Four in five Irish bakers are women but age, social
class, and region reflect the general population
54%
46% Kids
No kids
Periscope – November 2015
Incidence of baking builds towards the
weekend, peaking on Saturdays
Question: When you bake what day of the week do you bake on? Question : When you bake what time of day do you bake on most often)
Baking for the family is usually a solo
activity: ‘I bake by myself for my family’
Question: Who do you typically bake with?
Question: Who do you typically bake for?
The three core reasons for baking:
family, fun, and occasions
Question: Which occasions do you bake
for most often?
Irish bakers are modest in their self-assessment and do it for enjoyment
41%
44%
13%
I have a limited set of skills but I enjoybaking from recipes I know and trust
I enjoy baking and like to experimentwith new recipes
I am a very competent baker and like tochallenge myself with new recipes and
techniques
Question 26: Which of the following statements best describes your
own baking ability and interest in baking?
- Most likely to be female (82%)
- Just over half are baking at least once a week or more often (53%)
- Incidence of home-baking increases are we near the weekend, but for 4 in 10
day of week isn’t a factor
- Bakers bake by themselves (65%) to satisfy the needs of their immediate
families (76%)
- Family (60%), fun (55%) and occasions (Seasonal occasions 41%, family
occasions 37%, charity events 13%) are key drivers for baking
- Baking is perceived to require a high skill level, only 13% self-report as being
highly competent
A recap on today’s baker
Differences in frequency and expertise were related to age group and life stage.
Segmentation was conducted using latent class analysis to identify six mutually exclusive groups of bakers based on age group, life status, frequency of baking, and self-reported expertise. Subsequent analysis compares these groups and identifies any that differ significantly from the others.
Strategies to target particular segments should be considered.
Analysis of demographic differences pointed to distinct groups of bakers
The Nurturer – 37%
Weekly
The Pro Am – 18%
More than weekly
The Martyr – 9%
Less than monthly
The Traditionalist – 12%
More than weekly
The Explorer – 14%
Monthly
The Time-traveller – 10%
Less than monthly
It wouldn’t have even entered my train of
thought to bake before I had kids
Key demographics Mean age 45.3 years
Family
structure
Have children 56%
Social class C1 35%
Frequency Monthly 47%
Weekly 44%
Competency Limited 46%
Enjoy 44%
Behaviours
The Nurturer–37%
Bake for family 35%
Bake for school events 33%
Bake on Saturday 33%
Occasions
Parents of young children, reluctant but
frequent bakers
Key demographics
Frequency More than
weekly
58%
Weekly 38%
Competency Enjoy 70%
Competent 30%
Behaviours
The Pro Am – 18%
Mean age 37.3
Family
structure
Have children 61%
Social class AB 20%
Bake for family 84%
Bake for school events 63%
Bake on Saturday 30%
Occasions
Expert and confident frequent bakers
I love baking and I love cookery books
and everything to do with food
29% bake with a family
member vs 6% of the total Frequency Monthly 59%
Weekly 31%
Competency Enjoy 48%
Limited 44%
Behaviours
27% bake for themselves
(total = 14%)
14% bake for colleagues
(total = 5%)
The Explorer – 14%
Key demographics Mean age 21.8 years
Family
structure
Living with parents 57%
Social class DE 42%
Bake for charity events 74%
Bake for family 52%
Bake in the evening 30%
Occasions
Young and keen, bake to
socialise
We don’t have dinner
parties or anything like
that very often but it’s so
much nicer to bring
something you’ve made
yourself, it’s just the
extra effort and kind of a
novelty
90% of traditionalists
bake alone (total = 65%)
Frequency Weekly 72%
More than
weekly
28%
Competency Enjoy 43%
Competent 29%
Limited 28%
Behaviours 32% bake in the morning
(total = 15%)
The Traditionalist – 12%
Key demographics Mean age 67.7 years
Family
structure
Grown-up children 54%
Living alone 34%
Social class Farmer 22%
Bake for family 78%
Bake for seasonal occasions 69%
No particular day 55%
Occasions
Building on a lifetime of
routine baking
Baking I think is
just part of what
we do now at
home, it’s always
what we do
Much less likely to bake
for enjoyment, fun or
routine
Frequency Monthly 39%
Twice or three
times a year
34%
Once a year 27%
Competency Limited 65%
Enjoy 23%
Behaviours
83% of Time-travellers
bake alone (total = 65%)
My mother was a
real melt in your
mouth baker so I
think that’s where
I got if from
The Time-traveller – 10%
Key demographics Mean age 63.6 years
Family
structure
Grown-up children 49%
Social class C1 35%
Bake for family 44%
Bake for seasonal occasions 42%
No particular day 66%
Occasions
Former frequent bakers
with dwindling motivation
The Martyr – 9%
Frequency Twice or three times
a year
89%
Competency Limited 76%
Enjoy 24%
Behaviours
She loves cracking the egg, that’s a real big thing
for her because she thinks she’s great when she’s
able to do it
Key demographics Mean age 40.3 years
Family
structure
Have children 38%
Living alone 24%
Living with parents 14%
Single parent 14%
Social class C1 39%
Bake for charity events 59%
Bake for seasonal occasions 40%
Bake on Saturday 37%
Occasions
Bake every now
and then when they
have to
You do kind of feel that you have to you
know for Christmas or whatever, it’s
nice but you kind of have to too
Seeking out opportunities in each segment
The Pro Am 18% The Traditionalist 12%
Segments represent our highest
frequency bakers and are highly
engaged in the category
Continue to broaden their skill set and
baking repertoire by providing them with
the inspiration that they need
What opportunity do these
segments represent for brands?
These two segments are the bakers who truly love
to bake
The younger Pro Am cohort are more open to
experimentation with new and on-trend baked goods
For The Traditionalist, a twist on an old style recipe is
what they are seeking
What opportunity do these
segments represent for brands?
Seeking out opportunities in each segment
The Martyr 9% The Explorer 12% The Nurturer – 37%
Segment are baking out of
obligation and the fulfilment of
a household role
Brands must make it as simple and
easy as possible for these bakers in
order to demystify baking and present
it as an attractive activity beyond just
the typical baking occasions
What opportunity do these
segments represent for brands?
Segment are baking for the
love of baking, it’s a joyous
past time and hobby
Creating more baking occasions for
this cohort is key. Tapping into the
intrinsic shared nature of baking will
unlock the category for them even
further
What opportunity do these
segments represent for brands?
Segment are baking from the heart
but they sometimes struggle to fit
baking in with the rest of their lives
This segment are open to being
nudged towards more frequent
baking but brands must help them
by creating attractive solutions
We must direct The Explorer towards the cycle of The Pro Am and The Traditionalist
The Explorer
The Pro Am The Traditionalist
The Nurturer The Time traveller
The Martyr
The consumer needstates surrounding baking are unlikely to change nor will the
festivities and special occasions in which people part-take in home-baking
But as we continuously become more health conscious our more regular
consumption need will change
Consumers will seek to adjust their more regular baked good occasions to more
slimmed lined and health conscious versions
This will be achieved through adding ingredients e.g. nuts and seeds to increase
wholesomeness and reducing sugar content through using alternatives
The future for baking is about moderation and control, not elimination
Main motivations balanced between functional and emotional
Question: Thinking about home
baking, what are the main reasons
that you bake?
Segments on distinct trajectories over time
26%
41%
31%
I bake less than I did lastyear
I bake the same amount asI did last year
I bake more than I did lastyear
Question 12: Which of the following describes your baking behaviour?
Pro Am
(57%)
Explorer
(47%)
Traditionalist
(51%)
Nurturer
(47%)
Time-traveller
(51%)
Martyr
(51%)
For Nurturers, this suggests increasing engagement as children reach an age where they can take more of an interest.
For Traditionalists, increased activity may reflect the expansion of their extended families.
Caring Bakers and Traditionalists are baking more
I find that I’m baking the same
type of thing as I did before so
we’re ending up with a big
apple tart and just the two of
us to eat it
Family as a key motivator for
Caregiver segment
To spend time with my children
To pass the tradition onto my children
Significantly higher core motivations for
Nurturers
(Q.16 Thinking about the occasions that you
bake, what are your main reasons for
baking?)
Question 16: Thinking about the occasions that you bake, what are your main reasons for baking?
Pro Ams and Explorers are baking about as often
Pro Ams are already baking weekly
so little room for more activity.
I don’t know, must be
getting old or
something but I’m
definitely baking more
now than I did before.
Opportunities to bake more are limited for
Explorers
• Younger cohort seek shared
experiences and time with friends
• Entering adulthood later
• Discretionary income is prioritised
Change of family structure – reduced numbers in the household
Increasing health issues – cholesterol, weight gain, heart issues
For the older segments, the purpose and need for home-baking is re-evaluated
I’ll have to stop because
[points to stomach] it’s just
if it’s there we eat it and
we’re definitely over-eating
Baking evokes positive emotions; Happy, Relaxed and Creative
Question: When you home bake,
how does it make you feel?
Clear and distinct set of emotions around home-baking for the younger cohort
50% 39% 28
%
18%
Creative Proud Fun
Excited
18 – 24yrs 69%
18 -24yrs 38%
18 – 24yrs 53% 18 – 24 39%
Younger cohort (18 – 24yrs) have a
clear and distinct set of emotions
around home-baking.
For them it’s an achievement to be
engaging in baking, it’s exciting,
fresh and new
I’m delighted with myself when I
bake. . .and the girls are like ‘look at
you’ [laughs]
I think I’d feel
awesome if I made
something
There were three major barriers identified – these offer opportunities for innovation
Mess
32%
Time
29%
Health
29%
Cost
14%
Fear
10%
Waste
10%
Utensils
7%
Knowledge
4%
Question: What, if anything, puts you off when it comes to baking?
Packaging does not facilitate tidiness and often
leads to spillages.
Number of utensils required for the ‘from
scratch’ process results in a lengthy tidy up
process.
Mess adds stress and time to home-baking process
The flour get’s absolutely
everywhere, it’s annoying and you’re
scrambling tidying it up
Between all the pots and pans and
everything it’s annoying but the pre-
mix is just one bowl and you’re done
End-to-end process of baking is onerous -Sourcing ingredients -Preparation of ingredients -Baking time -Oven time -Decorating (optional) -Tidy-up
Perceived length of end-to-end baking is intensive
Honestly I just don’t think I’ve time to
do anything
It’s kind of two hours whatever way
you look at it…if you’ve to pick
something up then you might have to
run out it’s longer again
Maintaining or achieving a healthy weight is a key priority for many. Body image, looking and feeling good is also a top priority for people.
Health risks associated with obesity and body image a top concern for consumers
Weight is the big one alright,
we’re hearing all that time about
obesity and it’s something I think
that everyone is trying to take
control of
Tension
Home-baking creates a considerable tension for health conscious people
Indulgence Health consciousness
Home-baking challenges a core consumer focus on healthy as it
is primarily centred around indulgence
It’s an effort because when I’m trying to not
eat the things I yearn for are homemade
cakes and biscuits that’s my real downfall
Justifications around the effort made and the need for reward eliminates some guilt
The volume of sugar used is
startling to the baker.
However, all of this is forgotten
once goods are being shared.
A cupboard store of staple ingredients has not as yet been built-up
Cost of ingredients a particular issue in pre-settled and empty nester households
When I made that carrot cake I’d to go
out and buy all the bits, I just wouldn’t
have those things, so yeah it was
quiet expensive
Explorer Time-traveller
Range of low-cost ambient goods
means that buying ingredients to bake
in large quantities is wasteful
It’s just as cheap for me to buy two
pastries or whatever in the
supermarket
Altering recipes or trying new recipes of
smaller proportions is shied away from by
the risk averse.
Baked goods are discarded
Ingredients are forgotten
Large quantities being baked leads to waste
It’s just thrown out or whatever
because if it’s sitting there for a couple
of days it’s gone anyway
I’d totally forgotten I had them. . .yeah
no they’re out of date so useless now
Lack of utensils presents practical
barriers to baking
Add to the cost for new entrants
Essential baking utensils not purchased until household is established
I’m in a shared house so I just don’t have
space for a food processor or whatever and
I’m not going to spend money on those
things until I’m in my own house
Pride taken in the outcome based
nature of home-baking means people
are fearful of poor results
The skill-set acquired to be a good
baker is deemed beyond the reach of
many
Fear of error limits experimentation for many
If I was doing something for a party or
something I definitely would do a practice run
to make sure it’s right, it doesn’t matter really
what it’s like here at home
Bakers are relatively modest in their
self-assessment of their baking ability
Lack of knowledge, particularly around
ingredient substitutions leads
consumers to continue to bake in the
same patterns
Consumers don’t feel they have sufficient knowledge, particularly to make ingredient substitutions
It’s all syrups and that now and they have to
be just as bad for you…you can’t just swop
and change because what do you have to do
with the rest of the ingredients
Home-baking has retained a very traditional and uncomplicated understanding in people’s minds
It is five core ingredients (flour, eggs, butter / margarine, sugar and milk) skilfully combined and placed in an oven.
Consumers’ definition of what home-baking is has not changed over time
It’s ‘MAKING’ not baking
Outside of this narrow definition of baking, the act of putting ingredients together becomes something else
While similar motivations and occasions may underpin this activity, goods
produced in this way are outside the narrow consumer definition of home-
baking. These dishes do not typically involve ‘core ingredients’ or the oven.
Dishes you ‘make’ are seen as accessible and fun
Rice Krispie Treats Banoffee Cheesecake Flapjacks
Home-baking is all about sweet treats
Question: When baking what do you like to bake most often?
Both
34%
Sweet things
45%
You have to treat, and if you just
totally took out all bad
things…well it’s unrealistic
1
Savoury things
21% Males – 35%
Dublin – 26%
I did make tomato and basil scones from a
pre-mix and I really liked that, it was
something different. I’d like to try that type of
thing again
2
People are largely risk averse when baking, they’re depending on a successful bake resulting in a nice treat
I like to bake the simple things
. . . I’ve tried different cakes
but I’ve always just gone back
to the things I know
So easy and you know they’ll
be eaten and everyone will be
satisfied, so it’s a happy camp
Question:On the occasions that you bake what
type of things do you bake most often
Home-bakers indulge in making simple sweet treats
For day-to-day baking occasions it’s
about taste not appearance
For special occasions and treats
shared outside of the home
presentation becomes an
important element
Behaviour alters at
home versus out-of-
home:
At home, it’s just
about making
everyone happy with
shared treats
Out-of-home pride
becomes important
Almost 8 in 10 report that they bake from scratch but use of pre-mixes is common
I bake from scratch – using all the
raw ingredients such as flours, eggs,
milk / buttermilk
I bake from scratch and using pre-
mixes equally
I bake using pre-mixes
Couldn’t say
79%
12%
8%
1%
Question 19: Which of the following best describes the
method of baking you use most often?
[The pre-mix] has me kind
of more interested in
baking because I felt-out
baking now and I’m like
‘Okay, maybe I can do it’
Bread mixes particularly popular
Households with children reported high
usage
Home-diary and focus group participants report higher usage of pre-mixes
He’d often get a notion ‘oh mam
let’s bake something’ so I’d often
pick up the pre-mix just to have it in
the press for whenever
With the bread you’d have to go out
and buy a load of stuff but the pre-
mix is just there and really
convenient
Use of premixes may go unreported as it’s considered cheating by some
Oh it’s definitely cheating, sure it’s
just open the box. I always use the
pre-mix but it’s not real baking
Using premixes was reported in qualitative research as a
‘cheeky secret’, that you do not always talk about unless it’s
obvious from the output. There is a risk that people
underreport their use of premixes
Perception that there are different elements of baking which require a high level of skill
Shortcuts to eliminate skill deficits are welcomed – pre-rolled pastry
Time-saving methods also used
However, a little bit of ‘cheating’ is accepted within the category
I call it dip –dab. . .I go up to
Aldi and get the twelve buns
for a few euro and then just
dip-dab into the icing
I’ve never been good at pastry
and I find the pre-roll stuff
great and it taste lovely
Pre-mixes offer six key benefits to consumers
Question 17: On a scale of 1 to 5 where
one is disagree strongly and two is
agree strongly, to what extent do you
agree or disagree with the following
statements
There are barriers to pre mixes because it removes some of the key advantages of home baking
Agree
I don't like using pre-prepared mixes
because home-baking from scratch is a
tradition
57%
I don't like using pre-prepared mixes
because I want to know the ingredients
that are going into my baking
57%
I think ready prepared baking mixes
are just designed for lazy people
33%
No I mean they’re definitely not good
for you, probably worse than anything
you could make by yourself but they’re
just so convenient
Question 27: Thinking specifically
about ready prepared baking mixes,
to what extent do you agree or
disagree with the following?
Online is the greatest source of inspiration for home-baking , followed by reliable cook books
5%
7%
9%
12%
19%
37%
Something I have seen on TV
Something I have seen in a…
I never have to search for…
Recipes that have been…
I turn to reliable cookbooks
I search online
60%
18%
16%
Question 29: When
looking for ideas of
what to bake, what is
your first source of
inspiration?
Online is the most reliable upon source, but many still turn to cookbooks or special magazines
5%
6%
14%
28%
30%
I follow recipes I have received fromfriends / colleagues
I follow videos on Youtube as I bake
I follow recipes that have been passeddown through the family
I follow recipes on cookbooks or specialmagazines as I bake
I follow recipes online as I bake
Question 31: When looking for
specific instructions and recipes,
where do you go to get the best
instructions?
Healthy
The Virtuous Tart – Susan Jane White (2015)
Celebrity - chef
Coast – Rachel Allen (2015)
Nation’s favourite healthy food – Neven Maguire (2015)
Fresh – Donal Skehan (2015)
Celebrity - lifestyle
Deliciously Ella – Ella Woodward (2015)
Natural born feeder – Roz Purcell (2016)
Restaurants
Cornucopia – Recipes from the Cornucopia restaurant
The Happy Pear – The Happy Pear
Traditional
A bird in the hand – Diana Henry (2015)
The Lemon Cookbook – Ellen Jackson (2015)
Home – Trish Deseine (2015)
The best selling cookbooks in
Ireland of recent years have
health as their premise
Healthy eating
Cook, Eat, Burn – Donal Skehan
Celebrity chef
Trish Paris Kitchen etc.
Rachel Allen –Bake!
Neven Maguire – Home Chef
Celebrity – lifestyle
The Restaurant
Amateur turned idol
Great British Bake Off
MasterChef – UK, Australia, NZ
Celebrity MasterChef
Healthy eating, Celebrities and real people with chefs challenges are the most watched
Her cookbook also became the bestselling
book on Amazon in 20159
Other food searches show simple everyday
tastes. Pancakes and carrot cake topped the
popular search terms.
Food bloggers are rising rapidly. Deliciously Ella is in the top search terms for all food on Google in 20158
Whilst TV chefs remain popular, it is online bloggers and social media stars like Deliciously Ella, Roz Purcell, Natural Born Feeder, and Bakerella (creator of the cake pop) to name but three, who are now amongst the most popular.
They promote aspirational but more down-to-earth lifestyles that people can feel a part of through food.
Bloggers and social media stars have overtaken the ‘TV Chef’
Ingredients are separated into core and component parts
Which of the following types of ingredients are purchased for baking?
Pre made pastry 22%
1.Taste is the greatest concern for consumers
2.Texture is secondary
3.Appearance is tertiary (increase in importance for special occasions and sharing outside of the home)
Home-baking on indulgent occasions is outcome; not ingredient-focused
Perception that only two
core ingredients impact on
the taste and texture of
baked goods
Flour and butter /
margarine
Reluctance amongst experienced bakers
to stray away from branded flour
- Risk of impact on outcome is too great
Flour is a key ingredient; perception that it is the ingredient that will have the greatest impact on outcome
I would always buy Odlums. It’s just
better quality.
It’s only kind of the flour really, the rest
of it you can toss in but you’d notice I
think if you changed the flour
The perceived negative impact on taste,
appearance and texture is not as evident as;
- Going through a process of trial and error
- The blueprint for the perfect creation has yet to
be established
New entrants to the category display greater willingness to purchase own-brand
I’ve baked using the own brand
flour and it’s turned out absolutely
fine and tasted really nice.
People anticipate that they will increase their purchase of ‘healthier’ flour variants in the future
80 74
38
27
12 5 4
67 66
37 37
16 9
13
Current Future
%
I tried spelt scones, just all
that gluten, and none of us
are gluten-free but it’s just
trying to get away from it
Question 39: Now thinking specifically about the types of flour that
are currently available, which of the following types of flour do you
currently buy?
Question 40: And thinking still flour, what type of flour are you most likely to purchase in the future?
Home-baking is about indulgent moments, and the risk of a negative
impact on outcome when substitutions are made are too great to alter a
core ingredient
Milk varieties currently hold little sway with consumers for indulgent baking
22% currently purchase
milk varieties e.g. almond
milk as a baking ingredient
Maybe if the recipe specified it
[almond milk] but I don’t really bake
those kinds of cakes and I wouldn’t
just throw it in instead
Question 35: Which of the following
types of ingredients are purchased for
baking?
Butter remains the favoured option when home-
baking
It’s provides that true sense of indulgence for
baking which consumers greatly desire
Real butter is a key component of baking for many
Like if I’m baking something to be honest I
want to taste the butter I want to taste the
flavour, I know it’s bad but I’m baking and
eating it everyday
Outside of Flour, Milk and Butter consumers are less discerning with other ingredients
Without a perceived impact
on outcome consumers
have the freedom to
choose based on price
and range in store
36% of bakers report to
buy home-baking
ingredients in Tesco which
provides both range and
price options Question 34: When buying ingredients what store do you shop in
most frequently?
Price and range in store are important when purchasing home-baking ingredients
2%
1%
0
0
1%
11%
12%
18%
18%
36%
Don't know
Other
Spar
Marks&Spencer
Centra
Lidl
SuperValu
Dunnes stores
Aldi
Tesco
Range: Visiting a number of
stores in search for ingredients
adds to the overall length of time
for baking, so consumers seek out
the store they can rely on for what
they need
Price: Consumers are happy to
substitute component ingredients
for own brand or less expensive
alternatives
Despite high awareness ingredient brands are substitutable
85% 74% 73% 73% 69% 66% 58%
58% 57% 56% 53% 52% 51% 51%
Sure you’re fine with whatever dark
chocolate, no one sees the wrappers and
chocolate is chocolate
Question 37: Which of the following brands of baking ingredients are you aware of?
I mean they [dried fruit] might have been
slightly more drier, less kind of juicy but
absolutely perfect, tasted the exact same
There is a considerable drop-off in awareness of smaller and newer brands
5% 4% 4% 4% 3% 2% 1%
43% 39% 38% 38% 17% 14% 5%
Don’t know Other
Brands
Question 37: Which of the following brands of baking ingredients are you aware of?
Irish consumers now see discounters own brands as reliable brands particularly for store cupboard ingredients
I went to the Ploughing Championship and Aldi
had their stand there and they had jack who grows
the potatoes and the farmer who provides the
meat and I really thought to myself you know they
are buying Irish food and that really sold it to me
because I would have been wary of it before that
79
%
64
% I’m happy to purchase own
brand ingredients
I prefer to buy from brands I
know and trust
% Agree
From to
Unknown
Distrusted
Perceived
poorer quality
Household
brand Credible
Acceptable
quality to most
Own brand journey
Question 38: When it comes to purchasing ingredients for home baking,
to what extent you agree or disagree with the following questions?
Irishness is less important in this category - Consumers know and understand that many baking ingredients cannot be sourced in Ireland
43%
44%
It is important for me to
purchase ingredients from Irish
brands
It is important for me to
purchase ingredients that are
Irish in origin
% Agree
Important note: The category is
outcome not ingredients focused.
Question 38: When it comes to purchasing ingredients for home baking, to what
extent you agree or disagree with the following questions?
There were three major barriers identified – these offer opportunities for innovation
Mess
32%
Time
29%
Health
29%
Cost
14%
Fear
10%
Waste
10%
Utensils
7%
Knowledge
4% Question 41: What, if anything, puts you off when it comes to baking?
There are 8 territories to start with innovation
Packaging Portion size
Volume size Re-framing pre-mix
options
Including utensils Convenient health
Usable packaging
(utensils or pans)
Create inspiration in
the shopping aisle
Thought starter: Packaging innovations to allay fears and increase ingredients value
Clear packaging, high design and shows product
Thought starter: Utensils that are intuitive and connected
Drop scale and app which transmits weights to an i-pad
Thought starter: In-store demonstration inspiration
In-store demonstrations are due to grow in popularity
1. There are distinctive segments of bakers and understanding the different motivations allows for better connections for brands.
2. Reducing the barriers to baking will increase frequency among those that are open to baking but have logistical concerns.
3. There are 8 key components to baking products that can be innovated to increase the user experience.
4. Brand needs to re-establish its importance in bakers lives to reduce the risk of substitution.
5. Health and healthy ingredients are in growth and consumers need inspiration and reassurance of how to use them.
6. ‘Making’ is an easier entry point to the category than ‘baking’ which is grounded in traditional ideals.
Innovation potential – summary
Our way of working with information here at the Thinking House is to always give credit where it’s due, show that we know our stuff by doing our groundwork - we’re big on putting our research in context and create handy Endnotes so that our interested audience can follow our train of thought.
(1) Kantar (2016) Republic of Ireland Home Baking Market.
(2) Braunsdorf, A (2016) Bite sized options have become a menu must have. Bakingbusiness.com Available: http://www.bakingbusiness.com/articles/news_home/Food-service/2016/03/Bitesize_options_become_a_menu.aspx?ID=%7B3884BE72-1449-464F-9D7C-4DA371A33559%7D (Accessed June 2016)
(3) Williams, G (2016) The next craze after cupcakes and cake pops: predicting 2016's dessert fads. Forbes. Available: http://www.forbes.com/sites/geoffwilliams/2015/12/11/cupcakes-cake-pops-in-2016-what-will-be-the-next-dessert-food-fad/#367c3f2632f0 (Accessed May 2016)
Endnotes
(4) the kitchn (2016) Tips for substituting agave in baked goods. Available:
http://www.thekitchn.com/5-tips-on-substituting-agave-i-105651 (Accessed May 2016)
(5) Mintel (2016) Grain free flour product launches have doubled in Germany since 2014.
Available: http://www.mintel.com/press-centre/food-and-drink/grain-free-flour-product-launches-
have-doubled-in-germany-since-2014 (Accessed May 2016)
(6) Mintel (2016) Ibid (* Ibid citations are the same as the previous Endnote)
(7) Morris, S (2016) Food trends in 2016: Be ready with your celeriac, parsnip desserts and tinned
tapas. Independent. Available: http://www.independent.co.uk/life-style/food-and-
drink/features/food-trends-in-2016-be-ready-with-your-celeriac-parsnip-desserts-and-tinned-tapas-
a6797916.html (Accessed May 2016)
Endnotes
(8) Hyslop, L (2015) Google reveals what foodies were obsessed with in 2015. The Telegraph.
Available: http://www.telegraph.co.uk/food-and-drink/news/google-reveals-what-foodies-were-
obsessed-with-in-2015/ (Accessed June 2016)
(9) Amazon (2015) Deliciously Ella: Awesome ingredients, incredible food that you and your body
will love. Available: https://www.amazon.co.uk/Deliciously-Ella-Awesome-ingredients-
incredible/dp/1444795007 (Accessed June 2016)
* All images were supplied by MCCP
Endnotes