understanding user-generated documentation: floss manuals
TRANSCRIPT
Understanding User-Generated Content:The FLOSS Manuals Story A presentation by Scott Abel and Janet Swisher * May 5, 2009 STC Annual Summit, Atlanta, GA
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User-Generated Content isConsumer Created Content
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Roles in User-Generated ContentContent Creator
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Roles in User-Generated ContentContent Critic
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Roles in User-Generated ContentContent Collector
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Roles in User-Generated ContentJoiners, Spectators, Inactives
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82.5 Million Content Creators
in the US today, there are
13.9% create content in virtual worlds18.1% create video content23.9% create blog content79.7% create content on a social network
source: eMarketer.com
up 73% over 2008 source: Nielsen
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Typical User-Generated Content Activities on Social Networks
what they’re doing
* providing answers to questions* joining group discussions* uploading/creating content* promoting oneself* responding to polls, surveys* finding people, products
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Largest User-Generated Content Websites
as of May 1, 2009, ranked by relative monthly audience size
YouTube 80,600,000Wikipedia 78,200,000craigslist 45,600,000flickr 24,100,000Digg 11,400,000source: eMarketer.com tweet this!
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There are 89,300 “How To” Videos on YouTube today
English language, videos 4-20 minute in length
In March 2009, the average US online video viewer watched 327 minutes of video; 40% of which came from YouTubesource: Nielsen
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Open source is an alternative licensing approach that provides users with access to the source code; permits users to use, change, improve, redistribute it in modified or unmodified form
source: wikipedia
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Open source software is very often developed in a public, collaborative manner; often compared to user-generated content. source: wikipedia tweet this!
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how to
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182,090: The number of open source software projects listed on SourceForge.net
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Typical Open Source Software Advantages
advantages
* no licensing fees* utilizes the “power of the crowd”* usually modular in nature* offers quick innovation
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Typical Open Source Software Disadvantages
disadvantages
* “system testing” often ignored* unclear processes* constantly evolving moving target* security concerns (hackers)* lack of documentation
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how to
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Want the URL for the FLOSS Manuals website? Text FLOSS to 41411 and we’ll send it to your mobile phone.
Or, for you old schoolers, jot this down http://en.flossmanuals.net
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Demonstration of FLOSS Manuals
Janet SwisherTuesday, May 5, 2009
Contact information
Scott Abel [email protected]://thecontentwrangler.ning.com
Janet Swisher [email protected]://www.janetswisher.com
FLOSS Manuals http://en.flossmanuals.net
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User-Generated Documentation
The FLOSS Manuals Story A presentation by Scott Abel and Janet Swisher * May 5, 2009 STC Annual Summit, Atlanta, GA
Tuesday, May 5, 2009