Unified Communications

LPS Connect UC

Interested in learning how our proven cloud-based hosted platform can revitalize your business communications? Businesses today need technology solutions that help improve communications, while driving productivity across the business. They also want a reliable, high quality unified communications system that simply works. And with your business in a constant state of change, you need a solution that’s easy to learn, easy to use, and easy to expand.

Today, transforming your phone system is simple and cost effective, regardless of your business—whether you have five employees or fifty. Our platform adapts and adjusts to your needs, seamlessly working the way you need it to. That way, you can focus on your business, not your communications system.

• Provides high quality, reliable cloud based solutions

• Utilizes modern features with enterprise capabilities

• Costs less up front and over time vs. traditional premise

• Future proofs your communications system

• Offers on-site personalized engineering and service

You’ll be able to leverage powerful features and benefits including:• The ability to connect multiple locations into a single system

• The flexibility to scale up or down as your needs change

• An effective, intuitive user interface for voice, video, and chat

• Leading application integration - Salesforce.com, Microsoft Outlook, etc.

• Limitless call management and routing features for optimal productivity and call coverage

• Terminal solutions for all environments (physical phones, browser based UC clients, solutions for meeting rooms, mobile apps)

• The ability to make and take calls anywhere (In the office, at home, or on the road)

With LPS, you’ll get a platform that:

Feature Set With LPS, we give you the tools and features you need to enhance your business for improved growth and success. Utilize countless options to take your business to the next level with a wide variety of services from Hosted PBX and VoIP to Enhanced SIP Trunking and Application Integration.

Unified CommunicationsUnified Communications (UC) is the seamless integration of voice, video, presence, chat, data, applications, and other technologies that help drastically improve your communication processes and business productivity. Our software and services enable you to access your account and seamlessly incorporate our high-value cloud communication services including:

Hosted PBX & VoIPCall CenterAgentsPauseQueuesReason CodesTally CodesZero Out

Call ConferencingConference Bridges3-Way Conference Call

Call ManagementAttended TransferAuto Attendant Answering Automatic Call Distribution (ACD) BargeBurstable Virtual Call Paths Busy Call ForwardingCall ForwardingCall Hold Call ParkCall QueueCall RecordingCall Routing Time FramesCall Waiting Indicator Caller IDCaller ID BlockingCaller ID RoutingDirect Inward Dialing (DID)Direct Inward System Access (DISA) Directed Call PickupDisable Outbound Dialing Do Not Disturb

Call Management (continued)Find Me (Digital Assistant)Forward Calls Locally or Remotely

(via Phone or Web)Incoming Call Blocking Incoming Call IdentificationIncoming Caller ID Routing Incoming Privacy Screening Listen LiveLive Person Answering Multicast PagingNo Answer Call Forwarding Office IntercomOne Button Redial 1-6 Digit Extension DialingOutbound Dialing RulesOutgoing Call BlockingRing GroupsShared Virtual Call PathsSpeed DialUnattended TransferVoicemailVoicemail to EmailVoicemail to Text Message

Music on HoldCommercials On Hold

(By Phone Number)Music On Hold (Custom or Default)

Virtual Auto AttendantsMultiple Top Level Auto Attendants Sub-Level Auto AttendantsTop Level Auto Attendants

(Always On or Time Based)

Origination and TerminationDomestic Origination Domestic TerminationE911 SupportEndpoint Templates International Termination Shared Line Appearance Toll Free Numbers

ReportingAccounting and Billing Reports Activity Reports Call Detail RecordsCall Traffic by Extension Call Volume Graphs Call Center Reports

Customer PortalAccount ManagementAutomated Billing SystemCase Management / LNPClick-to-DialDetailed AccountingEndpoint Template Management Message CenterOperator ConsoleShared Line Appearance Hunt Group Test My ConnectionURL AgentUser Dashboard

VideoconferencingBrowser based WebRTC enabled video Virtual meeting roomsData/information collaboration

Mobile VoIP With Mobile VoIP, your mobile phone becomes your mobile office. Utilize features like office extension, extension-to-extension dialing, Caller ID and more to increase productivity while pulling together voice, chat, video, and other services to support your mobile workforce. Features include:

Cloud Extensions Mobile Office ExtensionsSupport for Softphones

Integrated SolutionsAPIHosted FaxMicrosoft Outlook PluginSalesforce.com PluginClick-to-Call and Screen Pops

Communications Terminals

LPS Associates, LLC (800) 856-9610 x111www.lpsav.comcontactus@lpsassociates.com

Yealink T46S desktop set

Huddly Go smart camera

Android and iOS mobile app

Browser based WebRTC enabled UC Client

ClearOne Chat 50 speakerphone

Lifesize purpose-built videoconferencing systems

Calls can be made and received on desktop sets, mobile phones, UC clients via laptop or desktop browsers, and purposebuilt videoconferencing systems (for meeting rooms). The same extension number can be associated with one or all of the terminals, ensuring that calls are never missed.