unifying information exchange and delivering any-to-any messaging

1
1 IBM Big Data Corp Study, 2 2013 Radicati Email Statistics Report, 3 2013 Radicati Email Statistics Report, 4 Ponemon Institute, 5 PrivacyRights.org, 6 Based on a commissioned study conducted by Forrester Consulting on behalf of OpenText, August 2013 INFORMATION EXCHANGE SUITE Lots of Devices, Email and Info BYTES OF DATA CREATED DAILY 1 2.5 QUINTILLION NUMBER OF BUSINESS EMAIL ACCOUNTS BY 2017 2 1.14 BILLION NUMBER OF MOBILE EMAIL USERS BY 2017 3 1.78 BILLION NUMBER OF TABLETS THAT WILL BE USED BY CONSUMERS IN 2016 4 126 MILLION NUMBER OF U.S COMPANIES THAT PERMIT EMPLOYEE OWNED DEVICES IN THE WORKPLACE 4 68 % Security Risk 5 PERCENTAGE OF CEOs THAT SAY THEIR COMPANY EXPERIENCES CYBER ATTACKS HOURLY OR DAILY PERCENTAGE OF HEALTHCARE ORGANIZATIONS THAT HAVE A BREACH INVOLVING ONE OR MORE RECORDS PERCENTAGE OF EMPLOYEES WHO CIRCUMVENT SECURITY FEATURES ON THEIR MOBILE DEVICES AVERAGE COST PER RECORD OF A SECURITY BREACH What Executives say about Info Exchange 6 Poor Information and Lack of Access Drives Information Exchange Services 97% say information exchange plays a key role in business processes 91% find value in unifying information exchange Top 8 Business Processes that will benefit most from Information Exchange 6 Information Exchange Suite Customer on-boarding 23% Invoice processing 14% Financial reporting 13% Contract management 12% HR on-boarding 12% Client correspondence on document production 13% Compliance processes 10% Invoice creation and notification 4% Secure MFT Secure Mail Notifications Fax EDI Organizations are exchanging massive amounts of information from a growing number of devices, which is causing security risk and inefficient processes. Read this infographic to explore the challenges that organizations are facing related to the exchange of information inside and outside their networks. Consumerization of IT and BYOD is putting pressure on IT The number of business e-mail accounts keeps growing Email is becoming mobile More and more data is being exchanged Cause of breaches since 2005 5 Unintended Disclosure 18% Hacking or Malware 22% Payment Card Fraud 2% Insider 12% Physical Loss 12% Portable Device 25% Stationary Device 6% Unknown 3% 46 % 40 % 14 % 41 % 43 % 18 % 36 % 45 % 20 % 29 % 52 % 16 % 28 % 54 % 19 % 11 % 56 % 33 % MAJOR LIMITATION MINOR LIMITATION NOT A LIMITATION Poor information management that results in Ineffective communications with customers and partners Lack of access to the right information at the right time and access to customer records and transaction data Poor integration of back office and front-office systems Poor support of document services – like printing, capture, and content creation Lack of context for the client or situation based on poorly organized information Other Unifying information exchange and delivering any-to-any messaging ANY PERSON ANY DEVICE ANY FORMAT

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Organizations are exchanging massive amounts of information from a growing number of devices, which is causing security risk and inefficient processes. Read this infographic to explore the challenges that organizations are facing related to the exchange of information inside and outside their networks.

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Page 1: Unifying information exchange and delivering any-to-any messaging

1 IBM Big Data Corp Study, 2 2013 Radicati Email Statistics Report, 3 2013 Radicati Email Statistics Report, 4 Ponemon Institute, 5 PrivacyRights.org,

6 Based on a commissioned study conducted by Forrester Consulting on behalf of OpenText, August 2013

INFORMATION EXCHANGE SUITE

Lots of Devices, Email and Info

BYTES OF DATA CREATED DAILY1

2.5QUINTILLION

NUMBER OF BUSINESS EMAIL

ACCOUNTS BY 20172

1.14BILLION

NUMBER OF MOBILE EMAIL

USERS BY 20173

1.78BILLION

NUMBER OF TABLETS THAT WILL BE USED BY CONSUMERS IN 2016 4

126MILLION

NUMBER OF U.S COMPANIES THAT PERMIT EMPLOYEE OWNED DEVICES

IN THE WORKPLACE 4

68%

Security Risk 5

PERCENTAGE OF CEOs THAT SAY THEIR COMPANY EXPERIENCES

CYBER ATTACKS HOURLY OR DAILY

PERCENTAGE OF HEALTHCARE ORGANIZATIONS THAT HAVE A BREACH

INVOLVING ONE OR MORE RECORDS

PERCENTAGE OF EMPLOYEES WHO CIRCUMVENT SECURITY FEATURES ON

THEIR MOBILE DEVICES

AVERAGE COST PER RECORD OF A SECURITY BREACH

What Executives say about Info Exchange 6

Poor Information and Lack of Access Drives Information Exchange Services

97% say information exchange plays a key role in business processes

91% find value in unifying information exchange

Top 8 Business Processes that will benefit most from Information Exchange6

Information Exchange Suite

Customer on-boarding 23%

Invoice processing 14%

Financial reporting 13%

Contract management 12%

HR on-boarding 12%

Client correspondence on document production 13%

Compliance processes 10%

Invoice creation and notification 4%

Secure MFT Secure Mail Notifications Fax EDI

Organizations are exchanging massive amounts of information from a growing number of

devices, which is causing security risk and inefficient processes. Read this infographic

to explore the challenges that organizations are facing related to the exchange of

information inside and outside their networks.

Consumerization of IT and BYOD is putting pressure on IT

The number of business e-mail accounts keeps growing

Email is becoming mobile

More and more data is being exchanged

Cause of breaches since 20055

Unintended Disclosure 18%

Hacking or Malware 22%

Payment Card Fraud 2%

Insider 12%

Physical Loss 12%

Portable Device 25%

Stationary Device 6%

Unknown 3%

46% 40% 14%

41% 43% 18%

36% 45% 20%

29% 52% 16%

28% 54% 19%

11% 56% 33%

MAJOR LIMITATION MINOR LIMITATION NOT A LIMITATION

Poor information management that results in Ineffectivecommunications with customers and partners

Lack of access to the right information at the right timeand access to customer records and transaction data

Poor integration of back office and front-office systems

Poor support of document services – like printing,capture, and content creation

Lack of context for the client or situation based on poorly organized information

Other

Unifying information exchange and delivering any-to-any messaging

ANY PERSON ANY DEVICEANY FORMAT