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Uniqlo EGADE/MTY CONSULTING

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Page 1: Uniqlo - mbacasecomp.commbacasecomp.com/wp-content/uploads/2016/01/egade-business-2.pdf · ProblemStatement How$can$UNIQLO$supply$ chainbeadaptedinorder toprofitablyexpandinthe$

Uniqlo EGADE/MTY  CONSULTING

Page 2: Uniqlo - mbacasecomp.commbacasecomp.com/wp-content/uploads/2016/01/egade-business-2.pdf · ProblemStatement How$can$UNIQLO$supply$ chainbeadaptedinorder toprofitablyexpandinthe$

Agenda 1.  Problem  Statement  and  Recommenda2on  

2.  Analysis  

3.  Alterna2ves  

4.  Evalua2on  

5.  Jus2fica2on  

6.  Implementa2on  

7.  Risks  

8.  Financial  

9.  Q&A  

Page 3: Uniqlo - mbacasecomp.commbacasecomp.com/wp-content/uploads/2016/01/egade-business-2.pdf · ProblemStatement How$can$UNIQLO$supply$ chainbeadaptedinorder toprofitablyexpandinthe$

Problem  Statement

How  can  UNIQLO  supply  chain  be  adapted  in  order  to  profitably  expand  in  the  US  and  Europe  markets?  

Problem  Statement  

Begin  a  supply  chain  in  LatAm  and  support  low  cost  

model  

RecommendaFon  

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Background •   Japanese  family  owned  business,  started  in  1984  

•   Pioneer  of  the  SPA  model  in  Japan  

•   Strong  presence  in  also  China  and  S.  Korea  •   Focused  on  affordable,  basic  casual  wear  

•   Main  compe2tors  are  Inditex  and  H&M  

•   Consistent  growth  for  several  years    

Page 5: Uniqlo - mbacasecomp.commbacasecomp.com/wp-content/uploads/2016/01/egade-business-2.pdf · ProblemStatement How$can$UNIQLO$supply$ chainbeadaptedinorder toprofitablyexpandinthe$

Analysis-­‐SWOT

Strengths    

IT  Infrastructure  Solid/low  cost  supply  base  

in  Asia  Quality  control  

Weaknesses    

Falling  behind  compe2tors  in  some  key  markets  

Fiber  supplier  produc2on  capacity    

Fewer  SKUs  when  compared  with  compe22on  

Opportuni2es    

Growth  of  e-­‐commerce  Untapped  market  in  Europe  

and  The  Americas  Op2mizing  the  Takumi  

approach  

Threats    

Very  strong  compe22on  Wages  increasing  in  China  

Risky  joint  venture  par2cipa2on    

 

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Analysis-­‐The  UNIQLO  customer •   Hip,  young,  fashion  oriented    •   Middle  income  

•   Savvy  shoppers  •   Values  technology    

•   Strong  online  presence:  social  networks,  mobile  phones  

Informed  shopper,  looking  for  quality  garments  at  reasonable  prices  

Page 7: Uniqlo - mbacasecomp.commbacasecomp.com/wp-content/uploads/2016/01/egade-business-2.pdf · ProblemStatement How$can$UNIQLO$supply$ chainbeadaptedinorder toprofitablyexpandinthe$

Current  Supply  Chain

  China  based  to  fulfill  regional  demand  

  Joint  Venture  in  Bangladesh,  Uniqlo  has  low  par2cipa2on    

  Migrated  from  trading  partner  model  to  direct  manufacturer  to  minimize  costs  and  2me  

  Supply  base  ra2onalized  from  120  to  40  suppliers    

  3PL  Logis2cs  for  inbound    

Page 8: Uniqlo - mbacasecomp.commbacasecomp.com/wp-content/uploads/2016/01/egade-business-2.pdf · ProblemStatement How$can$UNIQLO$supply$ chainbeadaptedinorder toprofitablyexpandinthe$

Takumi  Method  

  -­‐  Process  and  skills  Oriented.  Gembutsu  Gemba  

  -­‐  Use  of  experience  (30  plus  years)    

  -­‐  Demanding  Quality  and  inspec2on  controls  

  -­‐  Just  in  2me  philosophy    

  -­‐  Kaizen  Philosophy  to  adapt  customer  feedback    

  -­‐  The  boss  is  the  customer  

Japanese  heritage  applied  

Page 9: Uniqlo - mbacasecomp.commbacasecomp.com/wp-content/uploads/2016/01/egade-business-2.pdf · ProblemStatement How$can$UNIQLO$supply$ chainbeadaptedinorder toprofitablyexpandinthe$

Analysis  -­‐  CompeKtors UNIQLO   Inditex  (Zara)   H&M   GAP  

•  Highest  quality  focus  

•  Partnerships  •  High  presence  

in  Asian  •  Price  

advantage  

•  Fastest  design  to  retail  cycle  

•  Ver2cal  integrated  

•  Global  presence  

•  Revenues  from  in  season  designs  

•  Global  presence  

•  Outsource  manufacture  

•  Design  oriented  

•  Seasonal  trends  

•  Global  presence  

•  Outsource  •  Seasonal  

trends  

UNIQLO  

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AlternaKves El  sombrero  

op2on  

• Source  in  La2n  American  markets  for  US  Market.  E-­‐commerce.  

• Source  in  Eastern  Europe  for  European  Markets  

The  kimono  op2on  

• Grow  in  US  and  Europe  by  sourcing  in  Asian  countries  and  focusing  on  distribuFon  channels  on  site.  

Op2miza2on  strategy  

• Focus  on  lean  opera2ons  

• Asia  region  since  growth  rate  is  9.5%  

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EvaluaKon  Criteria q Investment  

q Opera2on  cost  

q Implementa2on  Time  

q Short  term  benefit  

q Long  term  growth  

q Risk  

Page 12: Uniqlo - mbacasecomp.commbacasecomp.com/wp-content/uploads/2016/01/egade-business-2.pdf · ProblemStatement How$can$UNIQLO$supply$ chainbeadaptedinorder toprofitablyexpandinthe$

EvaluaKon

The  sombrero   The  kimono   OpFmizaFon    

Investment  

Opera2on  cost  

Implementa2on  2me  

Short  term  benefit  

Long  term  growth  

Risk  

Page 13: Uniqlo - mbacasecomp.commbacasecomp.com/wp-content/uploads/2016/01/egade-business-2.pdf · ProblemStatement How$can$UNIQLO$supply$ chainbeadaptedinorder toprofitablyexpandinthe$

EvaluaKon

The  sombrero   The  kimono   OpFmizaFon    

Investment  

Opera2on  cost  

Implementa2on  2me  

Short  term  benefit  

Long  term  growth  

Risk  

Page 14: Uniqlo - mbacasecomp.commbacasecomp.com/wp-content/uploads/2016/01/egade-business-2.pdf · ProblemStatement How$can$UNIQLO$supply$ chainbeadaptedinorder toprofitablyexpandinthe$

Risks

• Direct  customer  feedback  strategy  

• Focus  on  product  benefits  (quality  and  innova2on)  

Fierce  compe22on  

• Start  with  a  local  partner  to  get  to  know  the  market  

*New  manufacturing  

sites  *Culture  

• Complement  strategy  with  online  presence  

Brick  and  mortar  decline  

USA  •  Direct  customer  feedback  strategy  

•  Focus  on  fashion  

Assume  consump2on  pakerns  same  

than  US  

• Monitor  constantly  for  planning  purposes  Economic  Crisis  

EUROPE  

Page 15: Uniqlo - mbacasecomp.commbacasecomp.com/wp-content/uploads/2016/01/egade-business-2.pdf · ProblemStatement How$can$UNIQLO$supply$ chainbeadaptedinorder toprofitablyexpandinthe$

AssumpKons   -­‐  Uniqlo  growth  rate  to  con2nue  posi2ve  trend     -­‐  Number  of  poten2al  stores  opening  to  be  achieved  

  -­‐  Produc2on  and  labor  costs  in  China  will  con2nue  rising       -­‐  The  US  market  will  respond  to  the  product  offering  

      

      

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Sombrero   RD    ◦  Use  current  IT  func2onality  to  communicate    ◦  APP  Integra2on  to  track  trends  both  in  models  and  sizes    ◦  Use  Store  device  to  project  forecast  based  on  sales  data    

  Manufacturing  ◦  Use  Mexico  for  Americas  Supply  Chain  Hub  ◦  Supplier  partnership  model  over  JV  op2on  ◦  NAFTA  Maquila  ◦  Loca2on  ◦  Cheap  Labor  -­‐  $1US  /  $17.5Pesos,  minimum  wage  $62  pesos  a  day  ◦  Qualified  workforce  for  clothing  industry  ◦  Takumi  model  would  take  less  Fme  to  implement  ◦  Composite  material  to  be  sourced  from  the  US  vs  Japan  (no  Composites  in  Mexico)  ◦  Ban  child  labor  suppliers    

NAFTA  Opportunity  

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Sombrero   DistribuFon  ◦  Partnership  with  an  online  retailer  such  as  Amazon  for  quick  turn  around  online  sales  and  e-­‐presence  posi2oning    ◦  Established  and  mature  distribu2on  network  for  expedite  deliveries  ◦  Installed  customer  base  

  Marke2ng    ◦  Use  an  “offer  a  discount”  model  if  customer  retweets  or  posts  in  facebook  with  the  cloth  ◦  Use  Current  Stores  and  as  flagship  stores  to  reinforce  brand  posi2oning    

  Vendor  Management  Inventory  ◦  Contractual  Terms  with  Suppliers  so  inventory  levels  can  respond  to  demand  on  2me    ◦  Cost  absorbed  by  Supplier  in  lieu  of  longer  contracts  to  ensure  future  business    

  LaFn  American  Market  opportunity  ◦  Installed  Capacity  ◦  Purchasing  habits  fit  Uniqlo  product  line  

Page 18: Uniqlo - mbacasecomp.commbacasecomp.com/wp-content/uploads/2016/01/egade-business-2.pdf · ProblemStatement How$can$UNIQLO$supply$ chainbeadaptedinorder toprofitablyexpandinthe$

Sombrero  Timeline

Immediate  (0-­‐3  m)  

• Partnership  with  Amazon  for  distribu2on  • Product  

Short  term  (6m  –  1yr)  

• Based  on  intelligence  gathered  from  IT  system,  online  sales,  and  app  integra2on,  adequate  product  offering  

• Begin  produc2on  in  Mexico  

Mid  Term  (1  –  2  yr)  

• Based  on  results,  replicate  model  for  European  market,  basing  produc2on  in  Eastern  Europe  

• Introduce  brand  in  La2n  america  

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Financials

0.368  0.393  

0.414  

0.465  

0.501  

0.550  

0.300  

0.350  

0.400  

0.450  

0.500  

0.550  

0.600  

2010   2011   2012   2013   2014   2015  

Revenue/  store  in  Billion  Yens  

*Rev/store  increase  of  50%  *Stores  growth  rate:  47%  *Assuming:  same  growth  rate  for  next  5  years  

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Financials  Forecast

39  57  

84  

123  

180  

265  

0  

50  

100  

150  

200  

250  

300  

Stores  2015   Proyec2on  2016  

Proyec2on  2017  

Proyec2on  2018  

Proyec2on  2019  

Proyec2on  2020  

Proyected  Stores  

65  addiFonal  stores  than  originally  projected  

Conserva2ve  assump2on:  145  billion  yens  Aggressive  assump2on:  218  billion  years  

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Q&A