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Prepared by Advisors New Delhi United Nations Global Compact Network India (UN-GCNI) Centre of Excellence for Strengthening Transparency And Ethics in Business Mid-Term Evaluation Report

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Prepared by

Advisors

New Delhi

United Nations Global Compact Network India

(UN-GCNI)

Centre of Excellence for

Strengthening Transparency

And Ethics in Business

Mid-Term Evaluation Report

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1 Mid-Term Evaluation Report – GCNI COE

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2 Mid-Term Evaluation Report – GCNI COE

TABLE OF CONTENT

EXECUTIVE SUMMARY 4

INTRODUCTION 5

METHODOLOGY & STRUCTURE OF REPORT 6

SIEMENS INTEGRITY INITIATIVE (SII) 7

PROJECT DEVELOPMENT CONTEXT 8

PROJECT ACTIVITY 9

MONITORING & EVALUATION SYSTEM 12

ACTIVITY ANALYSIS CHART 14

OVERALL PROJECT IMPLEMENTATION TIMELINES 16

ACTIVITY CHART 19

FINDINGS & CONCLUSION 23

DEVIATIONS IN PROJECT EXECUTION 24

FINANCIAL IMPLICATIONS 25

KEY ACHIEVEMENTS 26

IMPACT CREATED 28

LESSONS LEARNT 31

CHALLENGES IN IMPLEMENTATION OF THE PROJECT 32

SWOT ANALYSIS 33

RECOMMENDATIONS 34

KEY RECOMMENDATIONS 35

RECOMMENDATIONS FOR THE NEXT YEAR 37

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ACRONYMS

B2B Business to Business

CAP Collective Action Project

CEGET Center of Excellence for Governance, Ethics and Transparency

CII Confederation of Indian Industry

COE Centre of Excellence

GCNI Global Compact Network India

LEGASIS Legasis Partners

M&E Monitoring and Evaluation

P2P Peer to Peer

PRM Project Relationship Manager

PSCDCL Pune Smart City Development Corporation Limited

SII Siemens Integrity Initiative

SPV Special Purpose Vehicle

UNGC United Nations Global Compact

VISION360 VMC Management Consulting Pvt. Ltd

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EXECUTIVE SUMMARY

his is a mid-term evaluation report for the activities and interventions undertaken by UN Global

Compact Network India (GCNI), under the Siemens Integrity Initiative (SII) supported project ‘Center

of Excellence (COE) for Strengthening Transparency and Ethics in Business’. This mid-term evaluation

report provides a clear picture of performance/status of the project during a 19 month period from 1st

March 2015 till 30th September 2016.

The goal of COE is to bring in diverse stakeholders on a common platform to exchange best practices,

deliberate upon challenges and make policy recommendations to promote responsible business

standards in particular and transparency and ethics in general. Towards this end, COE acts as a

knowledge hub taking up research & training initiatives, facilitates and fosters dialogue and

communication to provide support services and encourages policy discussions & recommendations.

The main activities conducted by COE under Siemens Integrity Initiative during March 2015 to

September 2016 comprised of:

Benchmarking survey to map and assess the specific needs of businesses in India, both at the

national and regional level.

Developed knowledge bank on the International, National and State laws and schemes for

ensuring transparency, corporate practices in the country and in other markets.

Established a state of the art website which will be the primary method of communication with

diverse group of stakeholders and issue specific online updates for wider circulation.

Exchanged business practices along with the Collective Action Hub and with other National

Centers of Excellence as they have become the part of the network nationally and regionally.

Facilitated business, government and civil society organizations to organize joint activities,

signed Memorandum of Understanding(s), and exchanged experiences of collective

action/examples that have had a measurable impact on business standards.

The project progress indicators have been elaborated in detail in the report as given below.

During the course of the project, COE also faced a number of challenges mainly in the form of talent

attrition due to various factors. These challenges impacted the project in the form of delays. However,

COE is mitigating this risk by forming a talent pool for the future so that this risk can be mitigated as and

when it is triggered in the future.

Another challenge arising due to this is the underutilization of funds. This risk is too being managed by

COE by revising work plans, in consultation with the local Siemens Project Relationship Manager (PRM).

T

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5 Mid-Term Evaluation Report – GCNI COE

INTRODUCTION

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METHODOLOGY & STRUCTURE OF REPORT

METHODOLOGY

Map out project activities against outputs and timelines.

Analyze annual progress reports, project work status report, work plan and other initiatives

taken under the project.

Analyze the reasons of delay in planning and execution of project activities (Activity timelines &

actual activity completion timeframe were referred).

Review and analyze financial implications, Key achievements & impact created.

Calculate overall project implementation & timelines and representing them in chart form.

Provide recommendations basing on in-depth study of various activities undertaken.

STRUCTURE OF REPORT

Introduces the project and goes on to establish the progress of the project within the said

nineteen months of Project Execution.

Detailed analysis of project progress.

Analyzed information on financial implications.

Reasons for deviation in project execution.

Key achievements & impact created by COE.

Recommendations and Way Forward.

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SIEMENS INTEGRITY INITIATIVE (SII)

Siemens launched a global Integrity Initiative called Siemens Integrity Initiative, in December 2009. This

initiative supports organizations and/or projects to fight corruption and fraud through Collective Action,

Education and Trainings. The initiative focuses on developing & implementing projects that have a

visible and measureable impact on the business environment.

The Center of Excellence (COE) project, under this (SII) initiative, has added substantial momentum to

the anti-corruption initiatives of the Indian business community which were being run in silos. It also

encourages a shared focus among the business stakeholders in India to provide a platform for greater

coordination, thereby increasing the reach and impact of business initiatives.

Essentially, the COE aims to:

Develop pragmatic approaches around 10th UNGC Principle to challenging business decisions

through creation of a knowledge hub

Provide enabling platform to businesses, policy makers, civil society organizations, industry

associations, UN agencies and academia

Improve organizational decision making through a stakeholder management framework that

integrates transparency and integrity

These objectives of COE are an extension of the 10th Principle of United Nations Global Compact.

The Center of Excellence (COE) has been developed on a collaborative model. It will build up new

approaches and techniques by engaging a diverse range of stakeholders having focus on both the supply

and the demand side of corruption.

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PROJECT DEVELOPMENT CONTEXT

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PROJECT ACTIVITY

OBJECTIVE 1

Develop pragmatic approaches around 10th UNGC principle to challenging business decisions through

creation of a Knowledge Hub

ACTIVITIES TIMELINES UPDATE OUTPUTS

Benchmarking survey to map and assess the specific needs, both at national and regional level, from a Centre of Excellence for business in India

Year 1 March 1, 2015 – Sept 30, 2015 Year 2 Oct 1, 2015 – Sept 30, 2016

Done To be Done (Finalization of tool kit)

The result of the Benchmarking survey completed in October 2015 provided insight into existing anti-corruption initiatives of businesses, challenges they face in implementing transparency measures and recommendations useful for the development of training modules and toolkits.

Facilitate peer-to-peer roundtables and business to business meetings for an open exchange of knowledge and experience in anti-corruption as well as specific Compliance policies.

Year 1 March 1, 2015 – Sept 30, 2015 Year 2 Oct 1, 2015 – Sept 30, 2016

Done Done

1. A total of five stakeholder consultations were held under the theme of promoting a business case for transparency in Smart cities. The cities where the meetings were held are Visakhapatnam, Lucknow, Pune, Bhubaneswar and Ranchi 2. A Focus Group Discussion of selected representatives from all the five cities was organized on April 11, 2016 at New Delhi to facilitate networking and development of a collective action platform. 3. ‘Conclave for Governance of Smart Cities: From Ambition to Action’ was held at Hotel Leela Palace, New Delhi on April 12, 2016 where all the stakeholders were given a platform to brainstorm and decide the future course of action for governance of smart cities.

Act as a knowledge bank on International, National and State laws and schemes for ensuring transparency; good corporate practices in country; and in other markets.

Year 1-3 March 1, 2015 – Sept 30, 2017

On Going

Website with Knowledge Bank launched on April 12, 2016

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Develop practical, Experience-based business ethics and compliance training programs for businesses, academia, government agencies and corporate training centers.

Year 1 March 1, 2015 – Sept 30, 2015 Year 2 Oct 1, 2015 – Sept 30, 2016

On Going

Two training modules have been developed in Year 2 (of the project) on ‘Business Case for Anti-corruption’ and ‘Governance of Smart Cities’. In Year 3 (of the project), the modules will be fine-tuned; a pilot training will be conducted to test the module and then it would be administered to different stakeholder groups.

Establish a state of the art website which will be the primary method of communication with diverse group of stakeholders Issue specific online updates for distribution to a wide range of stakeholders

Year 1 March 1, 2015 – Sept 30, 2015 Year 2 Oct 1, 2015 – Sept 30, 2016

Done Done

Website has been developed and has been constantly made more dynamic and user friendly. The web address is www.ceget.in

OBJECTIVE 2

Provide enabling platforms to businesses, policymakers, civil society organizations, industry associations,

UN agencies and academia.

ACTIVITIES TIMELINES UPDATE OUTPUT

Develop discussion forums, chat rooms, webinars on topical issues of relevance and interest to stakeholders

Year 2 Oct 1, 2015 – Sept 30, 2016

Done

Discussion Forums and chat-rooms were differed as Webinars are an expensive enterprise in the absence of a proper IT setup that COE does not have. COE observed that people to people direct interaction and discussions have been more fruitful.

Exchange good business practices with the Collective Action Hub and exchange of good practices with other National Centers of Excellence as they become part of the network nationally and regionally

Year 2-4 (Oct 1, 2015 – Feb 28, 2018) Year 2-4 (Oct 1, 2015 – Feb 28, 2018)

On Going On Going

Joint initiative developed with CII-ITC Centre of Excellence The Collective Action Hub is kept updated of initiatives and showcases them on their forum Network with other National COEs established and joint activities planned / conducted

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Provide training on anticorruption compliance policies and management techniques

Year 2-4 Oct 1, 2015 – Feb 28, 2018

On Going

Planned an Event in partnership with CII

Facilitate business, government and civil society to organize joint activities, develop declarations, exchange experiences of collective action examples that have a measurable impact on business standards

Year 2-4 Oct 1, 2015 – Feb 28, 2018

On Going

Formal terms of engagement developed with government and business stakeholders for e.g. the MoU with Pune Smart City Development Corporation Ltd Press statements released that were widely covered nationally and internationally National Consultation on Business Inputs in Public Procurement Bill 2012 was held on June 6 at Hotel Taj Palace, in New Delhi, wherein the working paper on the issue was discussed at length on recommendation for the proposed Procurement bill. COE developed a Policy brief based on the working report and the discussions held at the Consultation, around which advocacy is being pursued with the Legislature

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MONITORING & EVALUATION SYSTEM

The Monitoring and Evaluation (M&E) System developed for the Centre of Excellence (COE) comprises of

Seven (7) sets of binary indicators each of which focus on a different activity being implemented by the

COE. This was conducted by an external consultant, appointed by Siemens, after consultation with

Siemens local PRM. This system was then expanded and 2 more levels were included to make this a

comprehensive M&E tool. The indicators were finalized upon to evaluate the functioning of COE:

The following activities have been evaluated:

ACTIVITIES INDICATORS

Benchmarking Survey Methodology

Preparation of survey questionnaire

Data Collection

Data Entry and Analysis

Report writing and dissemination of findings

Training Toolkit (For Anti – corruption practices)

Structure of the training tool kit

Content of the training tool kit

Information for the Trainer as provided in the tool kits

B2B Meetings Preparation for the Business to Business (B2B) meetings

Conducting and response to the B2B Meetings

Report writing and sharing of findings

Resource Center Resource Center Infrastructure

User Friendliness of the online resource center

Introduction to the available resources

Specific support provided to the users

Website User Friendliness of the website

Information on the COE on the website

Details of the specific activities of the project

Peer to Peer Roundtables Preparation of the Peer to Peer (P2P) meetings

Conducting and reviewing the responses to the P2P meetings

Report writing and sharing of findings

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Training Module Introduction to the Training Modules

Content of the Training Modules

Information for the Trainer in the training modules

The indicators for the level 2 of the M&E system have been defined by the stakeholders. These

Indicators are focused on assessing the opinions of end line users or stakeholders of services provided.

These quantitative indicators were developed for three activities of the COE. These activities are:

ACTIVITIES INDICATORS

Indicators for Consultation Sessions for Promoting Transparency in Smart Cities

Planning of the consultation

Content of session

Indicators for the Online Resource Centre

Design of the Online Resource Centre

Content of the Online Resource Centre

Feedback of the Online Resource Centre

Indicators for the Training Modules

Design of the module

Content of the module

Effectiveness of the Training component

The level 3 of the M&E study is aimed to conduct an internal evaluation of the COE at the end of the first

year with a view to assist in course correction. Two sets of quantitative indicators were developed for

this purpose and these indicators were as under:

Set 1: Indicators for examining the status of the planned and on-going activities of the COE.

Set 2: Indicators for the comparison of the activities i.e. planned vs. achieved outputs of the

activities

Rating Scale:

3 – Project activities progressed according to the plan

2 – Project activities progressed on an average, as per the plan

1 – No progress in Project activities, as per the plan

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ACTIVITY ANALYSIS CHART

A 3 Point system is used for analysis purpose for Implementation & timeline of various project

deliverables. The allocation of points are done as follows:

If Project is 20% complete, as per timelines & implemented – 1

If Project is 40% complete, as per timelines & implemented – 1.5

If Project is 60% complete, as per timelines & implemented – 2

If Project is 80% complete, as per timelines & implemented – 2.5

If Project is 100% complete, as per timelines & implemented – 3

Activities Outputs Timelines

Update Points

Start End Implementation Timeline

Benchmarking survey to map & assess the specific needs, both at national & international level from Center of Excellence for Business in India

Benchmarking survey released regarding need of Knowledge Hub

01-03-2015

30-09-2016

Done 3 3

Developing training toolkit according to specific identified needs1

01-10-2015

30-09-2016

To be done

1.5 2

Peer to peer & business to business meeting for Knowledge sharing

5 stakeholder consultations, 1 focus group discussion and 1 national level conclave organized

01-03-2015

30-09-2017

On Going

3 3

Act as Knowledge bank on International, National, State law & schemes for transparency

A Resource Centre acting as a knowledge hub for strengthening transparency & ethics in business operational

01-03-2015

30-09-2017

On Going

3 2.5

Develop practical, experience based business ethics & compliance training program for business, Govt., academia

2 Training Modules developed2

01-03-2015

30-09-2016

On Going

2 2

Establish state of art website which will act as primary method of communication with stakeholders

Content, design & preparatory work for website completed; Website launched

01-10-2015

30-09-2016

Done 3 3

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Develop discussion forum, chat rooms, webinar on topical issues of relevance & interest to stakeholders

Webinars are expensive & direct interactions have been more fruitful, hence not acted upon

01-10-2015

30-09-2016

Done 0 0

Exchange good business practices with Collective action hub & Exchange of good practices with other National centers of excellence

A network with Collective action hub established& joint event planned for Year 3

01-10-2015

28-02-2018

On Going

2.5 3

Network with other National COEs established and joint activities planned / conducted3

01-10-2015

28-02-2018

On Going

2.5 2

Provide training on anti-corruption compliance policies & management techniques

Event Planned with CII4 01-10-2015

28-02-2018

On Going

1 1.5

Facilitate business, Govt., civil society to join activities, develop declarations, exchange experiences

Joint Collective Action Statements issued in media from specific sectors such as health, energy, infrastructure, among others

01-10-2015

28-02-2018

On Going

3 3

Average Score 2.23 2.27

1 Training tool kits are still in the draft mode, they are behind timeline & implementation of these

training tools is yet to start.

2 As per the timeline, training module should have been completed and implementation should have

been started. Recent COE update indicates that implementation is still pending as training module is in

final draft stage.

3&4 Timeline for this project started from 1st Oct 2015 & to some extent it has not made significant

progress as per the timeline & implementation strategy.

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The intended start & end of activities in the graphical form:

Points awarded to activities:

06-05-201322-11-201310-06-201427-12-201415-07-201531-01-201618-08-201606-03-201722-09-201710-04-201827-10-2018

Start End

0

0.5

1

1.5

2

2.5

3

3.5

PO

INTS

ACTIVITIES

Implementation Timelines

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OVERALL PROJECT IMPLEMENTATION TIMELINES

Output Implementation Timeline

Benchmarking survey released regarding need of Knowledge Hub 3 3

Developing training toolkit according to specific identified needs 1.5 2

Peer to peer & business to business meeting for Knowledge sharing 3 3

Act as Knowledge bank on International, National, State law & schemes for transparency

3 2.5

Develop practical, experience based business ethics & compliance training program for business, Govt., academia

3 3

Establish state of art website which will act as primary method of communication with stakeholders

3 3

Develop discussion forum, chat rooms, webinar on topical issues of relevance & interest to stakeholders

0 0

A network with Collective action hub established & joint event planned for Year 3

2.5 3

Network with other National COEs established and joint activities planned / conducted

2.5 2

Providing training on anti-corruption compliance policies & management techniques

1 1.5

Facilitate businesses, Govt., civil society organizations to join activities, develop declarations, exchange experiences

3 3

Total 24.5 25

% of Total Pointers 74.24 % 75.76 %

Up to Sep 2016, 75.76% of the Project work schedule was completed on time

75.76%

24.24%

Timeline

Timeline Adherence Timeline Non Adherence

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Up to Sept 2016, 74.24 % of the Project work was implemented as Intended.

74.24%

25.76%

Implementation

Implementation Adherence Implementation Non Adherence

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ACTIVITY CHART

Benchmarking

Survey to access

need both at

National & Regional

level

Peer to Peer & B2B

meetings for open

exchange of

knowledge &

experience in

policies

Knowledge bank on

International,

National, State

laws; good

corporate practices

in country &

worldwide

Business Ethics &

Compliance training

program for

business, academia,

Govt. agencies,

corporate training

centers

Website which will

be primary method

of communication

with stakeholders,

issue specific online

updates

Benchmarking

Survey released &

shared with

stakeholders

Training toolkit

developed

according to

specific needs

5 stakeholder

consultations for

promoting

transparency in

Smart cities

Focused group

discussions to

facilitate networking

& development of

collective action

platform

Conclave for

Governance of

Smart Cities: From

Ambition to Action’

in April 2016

Website with

Knowledge bank

launched in April

2016

Training modules

‘Business Case for

Anti-corruption’

and ‘Governance of

Smart Cities’

Website has been

launched in April

2016 & it’s

constantly made

more user friendly

made

OBJECTIVE - 1

Develop pragmatic approaches around 10th UNGC

principle to challenging business decisions through

creation of a Knowledge Hub

OUTPUT OUTPUT

ACTIVITIES ACTIVITIES

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20 Mid-Term Evaluation Report – GCNI COE

Webinars are

expensive & direct

interactions have

been more fruitful.

Hence not taken up

Joint initiative

being developed

with CII – ITC Center

of Excellence

Event planned in

partnership with CII

Exchange of good

business practices

with collective

action hub,

National Center of

Excellence

Providing training in

anti – corruption

compliance policies

& management

techniques

MoU with Pune

Smart City done

followed by National

& International

Media Coverage

Facilitate business,

Govt. & civil society

to organize joint

activities, exchange

experiences, and

develop

declarations

Collective action

hub kept updated

of initiatives &

showcased them on

their forum

National consultation

on Business Inputs in

Public Procurement

Bill 2012

OBJECTIVE - 2

Provide enabling platforms to businesses, policymakers, civil society, industry associations, UN agencies and academia

Develop discussion

forum, chat rooms,

webinars on typical

issues of relevance

& interest to

stakeholders

Network with other

National COEs

established & joint

activities

planned/conducted

OUTPUT OUTPUT

ACTIVITIES ACTIVITIES

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21 Mid-Term Evaluation Report – GCNI COE

ACTIVITY COMPLETION TIMELINE

Activity Timeline

Agreement between Siemens &COE was signed November- 2014

Project started with some changes in Project Work Plan March – 2015

Benchmarking Survey report submitted October - 2015

Business case for transparency in Smart cities February - 2016

Focus group discussion to facilitate networking April - 2016

Website for communication & idea sharing April - 2016

National Consultation on business inputs on Public Procurement bill 2012 June - 2016

MoU with Pune Smart City Development Corporation Ltd June - 2016

Detailed scope of work for Pune Smart City Development Corporation Ltd finalized September - 2016

Released press statement were widely covered nationally & internationally September - 2016

Act as knowledge bank on International, National & State law March - 2017

Training module - ' Business case in anti - corruption' & 'Governance of Smart Cities' March - 2017

Exchange Good business practices with Collective action hub & National Center of Excellence March - 2017

Note: All ongoing activities timeline is considered as March, 2017, as they will get completed in due

course of time.

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Various activity completion timelines can be represented as follows:

May-13

Nov-13

Jun-14

Dec-14

Jul-15

Jan-16

Aug-16

Mar-17

Sep-17

Timeline

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FINDINGS & CONCLUSION

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DEVIATIONS IN PROJECT EXECUTION

1. Expansion of the scope for the M&E system, the project was expanded to be in 3 levels instead

of the originally planned 2 levels. The benchmarking survey was split into 2 parts.

2. In the first year, the activity that was to be done by COE was to facilitate 5 events (peer-to-peer

roundtables and business to business meetings) for an open exchange of knowledge and

experience in anti-corruption and specific compliance policies. Based on national developments

in the country, these five events were clubbed together under one banner, and a focused

initiative was planned and executed.

3. In the second year, none of the activities that were undertaken during the period deviated from

their work plan. However, with the progress of the ongoing activities, mid-way changes were

made to the plans, and the activities were realigned with the goals of UNGC. These mid-way

corrections were:

a. Publications: The project was to publish white papers and other informative resources

in publications. However it was realized that the shelf life of publications is low and in

the current information technology savvy era, e-publications are the most environment

friendly alternative of sharing works and ideas. So a conscious decision was taken by

COE for exploring cloud platforms for sharing work.

b. Travel & Events: Initially the project was centered on the metro cities. The budget for

travel and related events was allocated accordingly. But the focus shifted from the

metro cities to the tier-2 cities, as they are more economical than the metro cities. This

budget imbalance would be corrected in the year 3 & 4 of the project when many more

national and international events are expected to be organized.

c. Team Attrition: This has been a major area of concern for the COE as transparency and

anticorruption is one of the most lucrative fields for young professionals. The attrition

rate among the younger members of the team has been particularly high as many team

members have moved onto higher roles in other organizations or moved abroad for

further studies. To counter this exodus, COE continues to advertise for many existing

and new roles to bring in new team members, as well as to have some on standby as a

part of its talent repository. Out of Seven (7) team members, there were 4 research

officers who left mid-way owing to various reasons.

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FINANCIAL IMPLICATIONS

In the year 1 of SII/ COE the expenditure was lesser than planned. This was due to:

Year 1 was planned to comprise of two reporting periods. However, the Project started late and

no expense was done in the first half of the year.

The Project team was developed from scratch and the entire team did not come on board all at

the same time.

Travel budget of the team was also not fully utilized. This was due to the shift of focus from the

Tier 1 cities to the Tier 2 cities.

The development of web based discussion forums for online webinars and communication

between different partners and stake holders was deferred to year 3 due to lack of a technical

setup at COE.

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26 Mid-Term Evaluation Report – GCNI COE

KEY ACHIEVEMENTS

1. Baseline Assessment was done to explore gaps in existing knowledge base on the issue of

transparency and ethics in business and assess the needs of stakeholders from a Centre of

Excellence in India.

2. Benchmarking survey was piloted to access the specific needs and requirements from COE.

Public and private sector businesses, MSMEs at the National and Regional level, Vendors and

Civil Society Organizations were engaged in this pilot survey.

3. COE Website

Website, a platform for interaction and networking for all stakeholders to share ideas

and collaborate for strengthening transparency and ethics in businesses, was designed.

The website will reach out to a larger audience; facilitate dialogue, share anti-corruption

initiatives, events, and publications.

It has a collection of all the state, national and international laws applicable for

promoting transparency and accountability. It also contains policies, guidelines, bills and

policy solutions on the issue.

In addition the website has a provision for sharing good corporate governance practices

amongst all the stakeholders.

4. Transparency in Procurement:

As part of its objective of providing an enabling platform to businesses, policymakers,

civil society organizations, industry associations, UN agencies and academia, COE is

advocating the introduction of a Public Procurement Act in India that would effectively

strengthen transparency and ethics thereby ensuring a level playing field in business.

For the advocacy part of the activity, key stakeholders in the Ministry of Finance,

Ministry of Commerce, and Niti Aayog (policy making body of the Government of India)

were identified and approached. The business recommendations were appreciated by

bureaucracy and should be included in the new set of rules and regulations that the

Ministry of Finance will be laying out.

The recommendations have also been shared in media, with in-depth articles written

around it, and requests have been received from academic journals of the

administration to contribute our work on procurement with them.

5. Smart Cities:

A total of five stakeholder consultations were held in different cities with the theme of

promoting a business case for transparency in Smart cities. The city meetings were held

in different regions of India viz. Visakhapatnam (South India), Lucknow (North India),

Pune (West India), Bhubaneswar (East India) and Ranchi (Central India).

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27 Mid-Term Evaluation Report – GCNI COE

COE developed tools for compliance and Model Public Private Partnership’s framework,

which were launched at the event. These tools have been developed in response to the

city specific needs, based on recommendations received from each city event.

In the second phase of the Governance for Smart cities initiative, COE was in

consultation with three city Special Purpose Vehicles (SPV) to implement the tools that

were showcased at the Conclave. The first major breakthrough successfully transpired in

Pune, with the Pune Smart City Development Corporation Limited (PSCDCL) entering

into a five-year Memorandum of Understanding with GCNI for providing advisory

service on Governance and Compliance to the SPV created for the purpose of the

Project. The MoU is effective from July 2016 to June 2021. This non-commercial MoU

will ensure that PSCDCL operates in an effective and efficient manner, and attracts best

investment to realize its mission.

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28 Mid-Term Evaluation Report – GCNI COE

IMPACT CREATED

COE was successful in organizing nationwide interactive platforms in major cities, at regular intervals

involving corporate executives at key positions, government officials and members from the civil society

for knowledge sharing. It also initiated direct dialogue with relevant stakeholders and awareness

programs as one to one activity.

1. Knowledge hub acting as neutral platform for diverse group of stakeholders from multiple

sectors has been established for regular dialogue

Partnerships with business houses to lead the events and with think tanks for

Knowledge generation was explored through networking meetings which were held in

Bengaluru, Chennai and Mumbai.

As an ongoing activity of the knowledge bank, info graphics of Indian Laws were

prepared comprising of Statutory Laws, Policies & Guideline, Pending Bills and Policies &

good corporate governance practices.

2. COE Website

The Website will facilitate interactive interface for the stakeholders to discuss their

ideas, share experiences and brainstorm solutions for transparency bottlenecks.

Ideas & experience sharing to support and promote thriving, transparent and

accountable businesses in India.

3. Collective Action Project’s publications have been utilized as a learning resource in the

development of training modules.

4. Reflective reports & statements have made their way out from roundtables & B2B meetings,

thereby engaging government effectively.

Synergy of efforts developed with other COEs in India, as well as with Collective Action

Hub has resulted in effective knowledge sharing.

Compendium of positive anticorruption policies and practices is being collated and

released.

5. Transparency in Procurement

The recommendations made in the Working Paper on Procurement have been highly

appreciated by the Ministry of Finance. These recommendations have been made

observing the current business practices and challenges, so that they might become a

part of the business-sensitive policy being drafted by the Ministry of Finance, the

Ministry of Commence and Niti Aayog.

6. Smart City

While assisting Pune Smart City in the development of effective transparent governance

mechanism, transparent procurement has been ensured as GCNI continues to advise

and guide PSCDCL in initial bids

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29 Mid-Term Evaluation Report – GCNI COE

The immediate impact has been the increase in number of bidders, especially from

clean businesses, as they see the possibility of a level playing field in Pune.

Policies recommended by COE to the Central Government are concurrently being

followed for implementation at the Smart City level.

The MoU with Pune Smart city has received wider media coverage, which shall ensure

that other cities are encouraged too, to adopt such a mechanism. This effort shall

ultimately bring in more transparency in Smart City Governance. Few of them are listed

below:

PSCDCL, GCNI sign MoU to develop Pune under 'Smart City Plan ...

www.financialexpress.com › Companies PSCDCL, GCNI sign MoU to develop Pune under 'Smart City Plan ...

www.business-standard.com › News-ANI › Business Agreement Signed To Develop Pune Under 'Smart City Plan'

www.ndtv.com › Pune

PSCDCL, GCNI sign MoU to develop Pune under 'Smart City Plan ...

www.punediary.com › Companies PSCDCL, GCNI sign MoU to develop Pune under 'Smart City Plan' - ANI

www.aninews.in/.../pscdcl-gcni-sign-mou-to-develop-pune-under-039-smart-

city-pla...

Agreement Signed To Develop Pune Under 'Smart City Plan' news

www.headlines-news.com › News PSCDCL, GCNI sign MoU to develop Pune under 'Smart City Plan ...

www.newkerala.com › News › Business India News

PSCDCL, GCNI sign MoU to develop Pune under 'Smart City Plan'

news.webindia123.com/news/Articles/Business/20160912/2938899.html PSCDCL, GCNI sign MoU to develop Pune under 'Smart City Plan ...

www.india4u.com/pscdcl-gcni-sign-mou-to-develop-pune-under-smart-city-

plan/

PSCDCL, GCNI sign MoU to develop Pune under 'Smart City Plan'

newsdog.today/a/article/57d675c576f3df24236e85a5/ PSCDCL, GCNI sign MoU to develop Pune under 'Smart City Plan ...

www.estrade.in/pscdcl-gcni-sign-mou-to-develop-pune-under-smart-city-plan/

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30 Mid-Term Evaluation Report – GCNI COE

PSCDCL & GCNI signed MoU to Develop Pune as a Smart City

www.smartcitiesprojects.com › Smart Cities News

PSCDCL, GCNI sign MoU to develop Pune under 'Smart City Plan'

https://in.news.yahoo.com/pscdcl-gcni-sign-mou-develop-pune-under-smart-

0829390...

PSCDCL, GCNI sign MoU to develop Pune under 'Smart City Plan ...

www.irishsun.com/index.php/sid/247591125 Smart City Pune Municipal Corporation -

www.punesmartcity.in/

Agreement Signed To Develop Pune Under 'Smart City Plan' - Newsvala

www.newsvala.com/agreement-signed-to-develop-pune-under-smart-city-plan/

Smart Pune | Facebook

https://www.facebook.com/smartpunecity/

Agreement Signed To Develop Pune Under 'Smart City Plan' - Spatial ...

spatialindia.com/2016/09/14/agreement-signed-develop-pune-smart-city-plan/

Global Compact Network India | Estrade | Corporate India News

www.estrade.in/tag/global-compact-network-india/ Legasis Services Pvt. Ltd | Estrade | Corporate India News

www.estrade.in/tag/legasis-services-pvt-ltd/ PSCDCL signs MoU with GCNI for smart Pune - Smart City ...

www.smartcitybhubaneswar.com/UpdateDescription.aspx?NewsID=2447Updat Latest Smart City news in India: Rediff Localnews

localnews.rediff.com/location#!smart-city-location-india Agreement Signed To Develop Pune Under 'Smart City Plan'-39451 ...

newsmarg.com/.../agreement-signed-to-develop-pune-under-smart-city-plan-

39451

Smart Cities To Drive Infra Sector Growth - Scenes

www.toscenes.com/news/Smart-Cities-to-Drive-Infra-Sector-Growth

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31 Mid-Term Evaluation Report – GCNI COE

LESSONS LEARNT

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32 Mid-Term Evaluation Report – GCNI COE

CHALLENGES IN IMPLEMENTATION OF THE PROJECT

1. Personnel

‘Transparency & Anticorruption Sector’ is one of the most lucrative professional fields for young

professionals. The attrition rate at COE has been high as individuals have moved onto higher roles in

other organizations or moved abroad for further studies.

2. Publications

The Project has planned multiple publications in the proposal. However, realizing that the shelf life of

publications is low and it is not the most environment friendly option for dissemination of work and

ideas, COE is exploring other virtual avenues of sharing work.

3. Travel & Events

While the Project had envisaged events to be more centered around metro cities, and had budgeted for

related travel and events, the localization of the project meant that focus moved to Tier 2 cities in India

that are more economical.

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33 Mid-Term Evaluation Report – GCNI COE

SWOT ANALYSIS

`

STRENGTHS

Overall 76 % of the project is implemented on time.

COE website will work as a handle for various

activities at the same time like knowledge bank,

stakeholder communications, chat forums etc.

COE has made significant contribution to bring

transparency & compliance in Smart City program.

Toolkit has been developed for anti – corruption

training.

Working paper on Procurement has been

appreciated by Ministry of Finance.

Brought many businesses on single platform to

discuss & bring out new ideas regarding compliance

implementation.

WEAKNESS

High attrition rate as anti-corruption & transparency

is one of the lucrative fields for young professionals.

Professionals moved to higher roles in other

organizations or went for higher studies.

Under-spent budget indicating much more activities

can be planned. As around 52 % of the budget was

available for spending, even after spending 48 % of

the budget on various activities.

SWOT

THREATS

Implementing anti – corruption practices strictly is a

cultural shift in India. It may be a difficult task going

ahead.

OPPORTUNITIES

Organizing more events to facilitate interactions

between businesses.

Knowledge bank can become one of its kinds to

provide all national, international & state laws for

reference. This can be achieved only via regular

updation of website database.

Once anti-corruption training module is fully

developed COE can tie up with training institutes to

provide training to various businesses as well as

Govt. bodies.

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RECOMMENDATIONS

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35 Mid-Term Evaluation Report – GCNI COE

KEY RECOMMENDATIONS

1. COE website was launched in April, 2016. This website needs to become a common platform for

all stakeholders to communicate, share ideas & collaborate on different projects. However, as

of now Website is not being thoroughly used for communication with stakeholders.

Different stakeholders can communicate for sharing ideas & collaborate through this

website.

Website needs more visibility on Social media. Website needs to be made popular to

have impact by creating awareness amongst potential stakeholders.

Focused branding for the website may also be done at major business forums & through

publications to increase awareness about it and the projects undertaken under SII.

More number of people on website would lead to more innovative ideas, collaborations,

discussion forums, blogs & webinars etc. These along with rigorous branding (both

online and offline) would be helpful in enhanced traffic for the website.

As the website traffic increases, there would arise an immediate need of a website

moderator, to moderate traffic and for updating the content on the website.

2. Developing Tool kit for Anti-corruption Measures

Training tool kits are in final stages of development & behind the pre-defined schedule.

Complete development of training tool kit will give all the Corporate a tool to apply for

anti-corruption practices without any difficulties or much confusion.

It is also recommended that the modification and updation of these tool kits be a

continuous activity to incorporate the changes in policies & legislatures and newer case

studies.

3. Cost Sheet

Only 48 % of budgeted cost has been used. This shows an underutilization of funds,

even if the projects are in the initial stages.

Personal cost, travel cost, printing & stationary are inter-related. An Increase in number

of personnel working in the project will increase travel cost, printing & stationary cost of

the project.

COE should hire more people (if required) to work on the projects. Need Assessment

may be done for the same.

COE should bring out more publications. COE should also consider e-publishing on its

own website as well as should reach out to businesses and other stakeholders through

various social media platforms & business forums.

COE may also consider hiring more consultants to have few more subject matter experts

for concerned project areas.

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36 Mid-Term Evaluation Report – GCNI COE

4. Talent Attrition

COE should look towards recruitment in a sustainable manner.

Looking out and recruiting suitable professionals, who are looking for long term

engagement would boost the talent reserves of COE as well as lower the risk of projects

being stuck due to exodus of key team members.

COE can also look for recruitment on a short term project mode.

COE can also look towards recruitment of high caliber student interns from reputed

institutes to fill gaps for short terms in research based projects.

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37 Mid-Term Evaluation Report – GCNI COE

RECOMMENDATIONS FOR THE NEXT YEAR

1. One of the concerns in Mid-Term Evaluation report is under spent budget

Detailed forecasting & budgeting must be done to use budget allotted in an efficient

manner.

Around 70 % of the budget must be allotted to pre-planned activities; remaining 30 % of

the budget should be allotted for changes in prices and/or for any unplanned events.

2. Once training toolkit is fully developed, COE can partner with Training Institutes to provide anti

– corruption training to businesses & different Government bodies.

3. For Publications

COE may decide a topic every month, followed by inviting articles from various

businesses and then share them across for the benefit of business community and other

stakeholders.

COE may also tie up with various education institutions for their contribution by way of

various articles and/or research papers on the areas of concern. COE can also reach out

to various institutes to create awareness amongst students through various information

thus shared by experienced professionals.

4. COE Website

With data base of National, International & State laws; COE website can become a major

knowledge base for students, professionals & businesses across the country.

For this to happen, COE website should reach out to more and more professionals &

students. COE may undertake various branding activities to create awareness about the

website as a “Knowledge Repository” through various magazines & publications for

students & professionals.

COE website should be updated regularly so that its database is always up-to-date.

As the website reaches out to more and more students, professionals & Business

holders, COE may consider creating Question and Answer forums on the website where

stakeholders can raise questions which can be suitably answered to create more impact

for fulfilment of objectives of this project.

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38 Mid-Term Evaluation Report – GCNI COE