FOCUSPublic Administration

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Public AdministrationFOCUS

U N I V E R S I T Y O F C E N T R A L F L O R I D A • O R L A N D O

News from the

SCHOOL OF PUBLIC ADMINISTRATION and

CENTER FOR PUBLIC AND NONPROFIT MANAGEMENT

Impacting Communities and Lives

2013–2014Volume 9

PUBLIC ADMINISTRATION FOCUS 2013–14 | Volume 9

Professional public service is the foundation of the School of Public Administration, and we strive to provide the infrastructure for public service locally, regionally, nationally and internationally through our programs and our research. Public administrators, nonprofit managers, urban and regional planners, research administrators and emergency managers serve the public in different roles, but all are professionals bound by codes of ethics and professional education. In this issue of FOCUS, we discuss how our programs, our faculty members and our students and alumni are impacting communities and lives worldwide.

Enhancing Professional Public Service InternationallyThis year we moved to a more international stage in our efforts to develop the professional public service infrastructure. Our Romanian Public and City Manager Certification Program, coordinated by the director of the Center for Public and Nonprofit Management, Thomas Bryer, in partnership with the emerging professional society for public administration and the Romanian Review of Local Public Administration, utilizes best practices from the public administration literature and the expertise of local practitioners. This model enables the development of a program that is applicable to the public service needs of a specific country. A second international initiative is to improve the profession of research administration in the Middle East. Jo Ann Smith, our research administration faculty member, is part of a team of researchers working with the Petroleum Institute University Research Center in Abu Dhabi to build a world-class research administration infrastructure. The team

has designed the Research Operations and Development (ROaD) model, which can be modified to create an international model of best practices. Our third project is the newly published Disaster and Development: Examining Global Issues and Cases, edited by two of our faculty members, Naim Kapucu and Kuotsai “Tom” Liou. They approach the subject of disaster mitigation and risk reduction, along with disaster recovery and community development, in a comprehensive manner providing generalizable findings applicable to multiple global settings. The most important message is that a “collaborative approach” is required to create disaster-resilient and sustainable communities.

Strengthening Professional Public Service Locally In the Master of Public Administration program we are continuously enhancing the quality by developing a curriculum that utilizes mission-specific competencies. Most recently, we have embarked on the ongoing assessment of student mastery of the competencies, with continuous feedback to improve the quality of the learning experience and the mastery of the competencies by the students. Research conducted by Dorothy Norris-Tirrell and Stephanie Krick, faculty teaching in the nonprofit management program, focuses on the risks involved in volunteer management. Nonprofit managers who rely heavily on volunteers will find our research on the utilization of risk management strategies by volunteer directors very helpful. At the local level, our urban and regional planning students in the STUDIO class, conducted by Christopher Hawkins, are transforming the City of Lake Helen by developing a Vision Plan. Creating a sense of place and enhancing the quality of life are key components of the plan.

— Mary Ann Feldheim, Ph.D., Director and Associate Professor

2

Message from the Director

We have updated the website for the School of Public Administration to reflect our professional program diversity, and the site features the Center for Public and Nonprofit Management and each of our five programmatic areas – public administration, nonprofit management, urban and regional planning, research administration and emergency management. Each section tab covers the academic and/or service programs, advisory boards, outstanding alumni, strategic plans, student organizations, resources and projects. Please take a moment to explore our new website at www.cohpa.ucf.edu/publicadmin.

CONTENTSMessage from the Director ....... 2

Programmatic News ....3-11, 18-19

Publications ............................ 12

CPNM Annual Report ........ 13-16

Faculty and Staff ..................... 17

Student Organizations ............ 20

Alumni ................................ 21-22

Report of Gifts ........................ 23

New Websitewww.cohpa.ucf.edu/publicadmin

Impacting Communities and Lives 3

Impact ing L

Public Administration IN Romania

By Thomas Bryer, Ph.D.

Historical Setting Romania has a long history in which its land and government institutions have been subject to contestation. After losing territory to the Soviet Union in 1940, Romania joined Germany in World War II to reclaim the lost land. Internal political strife resulted in a coup that, in 1944, aligned Romania with the Soviet Union. This alignment facilitated the creation of the Communist People’s Republic in 1947. Thus began a lengthy period of collectivized farming, industry and seizure of private property that ended with the apprehension and execution of the ruler, Nicolae Ceausescu, on Christmas Day, 1989. In the period that followed, democracy returned to Romania but was marred by corruption and incompetence in administration. In 2007, Romania ascended to the European Union, marking a significant and historical shift and realignment, geographically, politically and administratively.

Emerging ProfessionOne of the most recent advances in the profession of public administration has been the establishment of the professional journal, Romanian Review of Local Public Administration (www.rrapl.ro), in 2009. The next two advancements of the profession came with recently established Romanian Society for Public Administration and the statutory establishment of the position of public administrator. These exciting changes provide the impetus for a collaboration between the journal, the society and the UCF Center for Public and Nonprofit Management to develop a pair of professional certification programs in public and city management.

Certification in Public and City Management The foundation of the program is based on ethical professional practice, accountability and meaningful citizen engagement. There are a total of 10

classes in the program focused on ensuring good governance throughout the country through professional public administrators. The goal is to help the administrators create productive and friendly environments for businesses to open, grow and succeed; develop accountable and effective systems for meeting the social needs of citizens; and create new and innovative methods for engaging citizens as partners with local government.

New International Partnership We view the partnership as a model for the professionalization of public administration around the world, with the key to success being the foundation of democratic governance and the utilization of local expertise to apply the larger concepts at the local level. For more information about the programs, contact project leader and Center Director Thomas Bryer at thomas.bryer@ucf.edu.

New Partnership Provides Model for the World

PUBLIC ADMINISTRATION FOCUS 2013–14 | Volume 94

PUBLIC ADMINISTRATION ADVISORY BOARD

Richard Levey, Vice President, Lake Nona Property Holdings

Shannon Lewis, Assistant City Manager, Port OrangeDylan Lintelman, Government Relationships, Sumbarz

Public Sector Ken Parker, Retired City Manager, City of Port Orange Sally Sherman, Deputy County Administrator, Flagler

CountyManuel D. Soto, City Emergency Manager, Orlando

Operations CenterDean Stites, Manager, Orange County Growth

Management Department, Orange CountyTad Stone, Public Safety Director, Seminole CountyChristopher R. Testerman, Assistant County Manager,

Orange CountyHoward Tipton, County Manager, Brevard County

EMErItuS MEMbErSSharon Donoghue, Director of Human Resources,

Orange County Sheriff’s OfficeLee Feldman, City Manager, Fort LauderdaleTom Harmer, Assistant County Manager, Sarasota

County

Byron Brooks, Chair, Chief Administrative Officer, City of Orlando

Thomas Holley, Assistant Chair, Attorney, Law Offices of Thomas B. Holley, Esq.

Mike Abels, Director, Undergraduate Programs and Instructor, School of Public Administration, UCF

Brandi Blessett, Director, Undergraduate Studies, School of Public Administration, UCF

Susan Boyer, Executive Director, Florida Benchmarking Consortium

Christopher Browder, Vice President and General Counsel, Orlando Utilities Commission

Thomas Bryer, Director, Center for Public and Nonprofit Management, School of Public Administration, UCF

Bill Cowles, Supervisor of Elections, Orange CountyMarilyn Crotty, Director, Florida Institute of Government,

UCFJ. Michael Deal, Deputy Chief, Altamonte Springs Police

Dept.Michelle del Valle, Assistant City Manager, City of Winter

ParkMary Ann Feldheim, Director, School of Public

Administration, UCFJames Hartmann, County Manager, Seminole CountyNaim Kapucu, Director, M.P.A. Program, School of Public

Administration, UCFFred Kittinger, Associate Vice President for University

Relations and Director of State and Local Government Affairs, UCF

Pedro Leon, Business Manager, Economic Development, Daytona Beach International Airport

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Impacting Communities and Lives 5

Public Administration

By Naim Kapucu, Ph.D.

Professional Competency MandateIn response to the Network of Schools of Public Policy, Affairs and Administration (NASPAA) requirement for competency-based Master of Public Administration (M.P.A.) programs, accredited schools and programs are transforming their curricula and programs of study. The M.P.A. program at UCF developed a comprehensive plan based on core competencies for continuous improvement.

Developing Mission-Specific Competencies The first step was the identification and incorporation of mission-specific competencies that expand the NASPAA five core competencies: (1) lead and manage in public governance; (2) participate in and contribute to policy process; (3) analyze, synthesize, think critically, solve problems and make decisions; (4) articulate and apply a public service; and (5) communicate and interact productively with a diverse and changing workforce and citizenry. A matrix was used to identify courses where the competencies were introduced, reinforced and then mastered. In the M.P.A. orientation, students are introduced to the competencies that define our program and the need to track their mastery of the competencies for the M.P.A. capstone course, which was re-designed based on the competencies. The course addresses leadership and community building based on students’ experiences in the program. The course also requires completion of a learning and professional development portfolio.

Assessing the Process and Outcomes The second step was to close the feedback loop by integrating an ongoing assessment mechanism that measures how well students have mastered the competencies. Specific projects were developed to measure student mastery of each core competency for a direct measure, and two surveys were developed to provide indirect measures of student perceptions of mastery. Then aggregate data is collected each semester and compared to pre-established benchmarks of success to determine how well our program has prepared our students in mastering the competencies. This assessment is part of the ongoing UCF Institutional Effectiveness (IE) plan required for the M.P.A. program.

Incorporating Findings to Improve the Program The goal of the annual assessment is to evaluate our performance and

to make changes to improve the curriculum and the measurement process — closing the loop on the assessment process. The assessment plan was revised to include the new portfolio requirement and the new M.P.A. program student surveys. During our first assessment of the new model we identified inconsistencies in the teaching of competencies among faculty members teaching the same course, and we have developed standardized measures for specific project measures to improve the reliability of the rating system. In addition, the data indicated that students were unclear about how certain projects in their portfolios taught the identified competencies. To address this, we have included the competencies and the portfolio requirement in the student handbook. Our goal is to ensure the competencies are infused into all aspects of our M.P.A. program.

Competency-based Curriculum: Our Journey

PUBLIC ADMINISTRATION FOCUS 2013–14 | Volume 96

NONPROFIT ADVISORY BOARD

Ann Manley, Chair, Executive Director and Secretary, Dr. Phillips Charities

Maria-Elena Augustin, Assistant Director, Center for Public and Nonprofit Management, UCF

Jodi Alexander, Vice President, YMCA of Florida Carol Becker, Regional Manager of Operations,

Shepherd’s HopeBobi Bellows, Independent Philanthropy ConsultantMark Brewer, President/CEO, Community Foundation

of Central FloridaThomas Bryer, Director, Center for Public and Nonprofit

Management, UCFGary Cain, Executive Director, Boys & Girls Clubs of

Central FloridaKatie DeHart, President, Nonprofit Management

Student Association, UCFNancy Ellis, Director, Center for Community

Partnerships, UCFMary Ann Feldheim, Director, School of Public

Administration, UCFKaia Forget, Program Manager, Rollins Philanthropy

and Nonprofit Leadership Center Elisabeth Gadd, Director of Development, UCF

FoundationGeraldine Gallagher, President/CEO, Valencia

FoundationFlora Maria Garcia, President/CEO, United Arts of

Central FloridaEric Gray, Executive Director, Community Food and

Outreach CenterAshely Hickman, Partnership Chair, Young Nonprofit

Professionals NetworkTiffany Hsieh, Associate Community Development

Officer, American Red Cross, Mid-FLA regionBarbara Howell, Research Coordinator, College of

Health and Public Affairs, UCF

Nasrin Lakhani, Academic Services Coordinator, UCFHeather Lambert, Administrative Coordinator, Center

for Community Partnerships, UCFLinda Landman Gonzalez, Vice President of

Community Relations and Government Affairs, Orlando Magic

Pam Landwirth, President, Give Kids the World VillageMargaret Linnane, Executive Director, Rollins College

Philanthropy and Nonprofit Leadership CenterStephanie Loudermilk Krick, Director, Nonprofit

Management Programs and Lecturer, School of Public Administration, UCF

Joan Nelson, Vice President for Community Investment, Heart of Florida United Way

Gloria Niec, Executive Director, Celebration FoundationDorothy Norris-Tirrell, Associate Professor, School of

Public Administration, UCFSara Pratt, President, AFP Student Association, UCFTodd Ruopp, President, Unleashing Performance, AFPJessica Schwendeman, Manager of Community

Participation, Heart of Florida United WayCarol Wick, CEO, Harbor House of Central Florida

EMErItuS MEMbErSChuck Carmen, Executive Director, Epilepsy

Association of Central FloridaEugene Dooley, Founder, Dooley and AssociatesJim Ferber, President/CEO, Central Florida YMCARichard Maladecki, Central Florida Hotel Motel

AssociationMarena Grant Morrisey, Director, Orlando Museum

of ArtKatie Porta, President, Quest, Inc.Donna Sines, Osceola County Community Vision

Impacting Communities and Lives 7

Nonprofit Management

By Dorothy Norris-Tirrell, Ph.D., and Stephanie Krick, Ph.D.

risk utilizing Volunteers Volunteers are vital and valuable assets for nonprofit organizations in achieving their missions. They provide important services, raise funds, plan events, serve in leadership roles and support organizations in numerous and varied ways. However, volunteers can bring additional liability concerns for a nonprofit, particularly when they serve vulnerable populations. Lawsuits, personal injury, property damage and loss, and fraud are among the possible negative consequences of failing to adequately protect nonprofit organizations from avoidable risk involving volunteers. Every nonprofit organization, regardless of how big or small, should assess its risks and consider how these risks can be avoided or minimized.

research Design The volunteer management research literature primarily focuses on volunteer recruitment, retention and recognition, but what about protecting volunteers, populations served and organizations from risk? The “warm fuzzies” that inspire and retain volunteers are important to successful volunteer management programs; however, systems that avoid, reduce and transfer risk ensure that the organization is able to continue providing services. Faculty members Dorothy Norris-Tirrell and Stephanie Krick, along with UCF Center for Public and Nonprofit Management fellows Samantha Whitham and Jeremy Waller, examined

the risk management practices of local nonprofit organizations. The research focused on case study analyses of volunteer programs completed by students in the Volunteer Management graduate course during 2012 and 2013.

research FindingsIn general, the study results offer good news and bad news. The bad news is that 65 percent of organizations in the study group do not have a formal risk management plan. On the positive side, many of these nonprofits and churches utilize processes and tools that can be useful in managing risk with volunteers. The findings suggest that nationally affiliated nonprofits and nonprofits with national service volunteers, such as VISTA volunteers or AmeriCorps members, are ahead of other nonprofits in implementing many volunteer-related smart practices.

Smart Practices These smart practices, including assigning a staff member with responsibilities dedicated to the volunteer program and having application and screening processes appropriate to volunteer duties, as well as crucial evaluation and feedback opportunities, are the foundation of a risk management plan. Implementation of these smart practices provides structure and oversight to volunteer programs. However, building an effective risk management plan requires additional steps that begin with intentional conversations to increase organization-wide awareness of how to limit risk and creating an approach to managing risk. When

risk management becomes part of an organization’s culture, staff, volunteers, clients and the organization itself are much better protected, and more resources are available for mission-directed programs and services. The impact of the project on the voluntary sector lies in proactively and strategically addressing the risks posed by the very people that make the sector effective.

“When risk management

becomes part of an organization’s culture,

staff, volunteers, clients and the

organization itself are much better protected, and more resources

are available for mission-directed programs and

services.”

Managing risk While Managing Volunteers: Avoiding Disastrous Outcomes

PUBLIC ADMINISTRATION FOCUS 2013–14 | Volume 98

URBAN AND REGIONAL PLANNING ADVISORY BOARD

Claire Knox, Assistant Professor, School of Public Administration, UCF

Shelley Lauten, Partner, TriSectPaul Lewis, Chief Planning Manager, City of OrlandoJason McGlashan, Vice President and Southeast

Area Manager for Transportation Planning, HDR Engineering, Inc.

Scott A. McGrath, Principal Planner, City of DeltonaKelly Morphy, Executive Director, Walkable and Livable

Communities InstituteStephen Noto, Planner, City of Lake MaryPatrick Panza, Project Planner & GIS Specialist, GAI

Consultants Inc. Judy Pizzo, System Planner, Florida Department of

TransportationLisa Portelli, Program Director, Winter Park Health

FoundationJim Sellen, Executive Vice President, Miller, Sellen,

Conner and WalshKyle Shephard, Assistant City Attorney, City of OrlandoLester L. Solin, CEO, Solin and Associates, Inc.Janna Souvorova, Principal Planner, Orange CountyCarol Stricklin, Community Development Director, City

of LargoAlissa Barber Torres, Chief Planner, Orange County

Transportation PlanningDiane Trees, Director, Metropolitan Center for Regional

Studies, UCFRichard Unger, Director of Planning, MSCW, Inc.Lynn Unruh, Professor, Department of Health

Management and Informatics, UCFHarold Worrall, Founder and President, Transportation

Innovations, Inc.

Dean J. Grandin, Jr., Chair, Manager, Planning Division, City of Orlando

Robert E. Ansley, Jr., President, Orlando Neighborhood Improvement Corp.

Harry Barley, Executive Director, Metroplan OrlandoOwen Beitsch, Executive Vice President, Real Estate

Research Consultants, Inc.Amy Bradbury, Emerging Urban Knights Planning

AssociationBill Burns, Project Manager, Public Works, City of

OrlandoSusan Caswell, Assistant to the Director, Orange

County Community, Environmental and Development Services

Jacques Coulon, Planning Operations, Lockheed Martin

Michael Delk, Planning and Development Director, City of Clearwater

Tina Demostene, Planning Manager, City of Orange City

Mary Ann Feldheim, Director, School of Public Administration, UCF

April Fisher, Instructor, School of Public Administration, UCF

Nicole Guillet, Director, Seminole County Growth Management

Emily Hanna, Emerging Urban Knights Planning Association

Christopher Hawkins, Associate Professor, School of Public Administration, UCF

Jeffrey Jones, Smart Growth Director, Osceola CountyJay Jurie, Associate Professor, School of Public

Administration, UCF

Impacting Communities and Lives 9

Urban & Regional Planning

By Christopher Hawkins, Ph.D.

The obstacles faced by small towns have been well publicized for decades now, but most communities have their own special and unique characteristics that provide the basis for redevelopment and growth. A process of engagement with local stakeholders is essential if these special characteristics are to be fully uncovered during the planning process. The City of Lake Helen Vision Plan represents the culmination of a nine-month collaborative planning process conducted by the 2014 Master of Science in Urban and Regional Planning STUDIO.

Goals of the ProcessThe STUDIO actively engaged local officials, residents and businesses and relied on a wide range of data sources to craft a useful and relevant downtown redevelopment plan for the City of Lake Helen, Fla. Lake Helen, not unlike many small cities, is faced with the task of luring private investment in order to maintain a commercial district capable of providing for its residents and employing its skilled workers. The overarching purpose of the Vision Plan is to offer a guide for the redevelopment of the city’s downtown, with an emphasis on new business development. The STUDIO had four goals: First, identify the needs and development constraints that are unique to Lake Helen. Second, highlight the local assets and special features that may provide the basis for redevelopment efforts. Third, present the results of a comprehensive data collection process and analysis. And fourth, develop a

series of recommendations that can serve as guidance for future public and private investments for downtown redevelopment.

Creating a Sense of PlaceImplementing a planning process aimed at identifying local needs and developing strategic actions that leverage local resources and assets are the focal points of the Vision Plan. Although the results of the analysis conducted by the STUDIO suggest that a lack of infrastructure may inhibit future growth, there remain a host of special qualities that – when taken advantage of – can be used to help Lake Helen create a sense of “place” and enhance quality of life. These land-use, economic, social and physical qualities emerged during the formal public participation process and informal and impromptu meetings with residents, business owners and public officials. The STUDIO also reviewed existing policy and governing documents, analyzed U.S. census data and conducted numerous field inventories.

Impact of Findings The result of this planning process was the identification of three “downtown redevelopment corridors” – the Main Street Corridor, the Downtown Lakeview Drive Corridor and the Ohio Street Cassadaga Connector. The corridors represent focus areas around which the city can develop initiatives and target public and private investments. Recommendations were crafted for each corridor, ranging from business development initiatives to site-specific land use policies. Each recommendation includes an action plan that can be implemented on its own or in coordination with other activities as the required resources become available. The proposed action steps are custom tailored for Lake Helen and incorporate assets from within the city and the surrounding area. The partnership with the UCF planning STUDIO and the city of Lake Helen provides an example of the local impact our planning program has to change the economic and civic environment of our region.

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PUBLIC ADMINISTRATION FOCUS 2013–14 | Volume 910

RESEARCH ADMINISTRATION ADVISORY BOARD

Michael Y. Carpio, Manager, Grants and Sponsored Research, Sanford-Burnham Medical Research Institute at Lake Nona

Julie Cole, Director, Research Costing Compliance, Duke University

Mary Ann Feldheim, Director, School of Public Administration, UCF

April Heyward, Post Award Services Coordinator, University of South Carolina

Barbara Howell, Coordinator, College of Health and Public Affairs Office of Research, UCF

Kathy Huson, Director, Sponsored Research, Sanford-Burnham Medical Research Institute at Lake Nona

Bruce Morgan, Assistant Vice Chancellor for Research Administration, University of California, Irvine

Suzanne Rivera, Associate Vice President for Research, Case Western Reserve University

Garrett Sanders, Vice President, Sponsored Programs Administration, The Research Foundation of SUNY

Toni Shaklee, Assistant Vice President for Research, Oklahoma State University

Jennifer Shambrook, Director, Research Programs and Services, UCF

Gregory C. Slack, Director of Research and Technology Transfer, Clarkson University

Jo Ann Smith, Assistant Professor, School of Public Administration, UCF

Kristen Torguson, Research Grants and Compliance Officer, California State University, Fullerton

Tony Ventimiglia, Associate Director for Education and Communication, Office of Sponsored Programs, Auburn University

Denise Wallen, Senior Fellow, Research Assistant Professor, University of New Mexico

Assistant Professor Jo Ann Smith and student Winona Ward in Abu Dhabi

Impacting Communities and Lives 11

Research Administration

RESEARCH ADMINISTRATION ADVISORY BOARD

By Jo Ann Smith, Ph.D.

research Administration Internationally Research is expanding internationally for a very good reason: The problems being addressed by researchers today are more complex, and solving them will take the effort of multiple researchers collaborating globally rather than at a local or national level. Challenges such as renewable energy, water and forestry conservation, reduction of environmental pollutants and toxins, climate change and preventing the spread of pandemic diseases are all problems that are shared by our global society. Interest in the UCF Master of Research Administration (M.R.A.) program is also growing internationally. There has been a significant increase in the number of people interested in pursuing a career in research administration as other countries are expanding their focus on developing and growing their research capacity. Representatives of the M.R.A. program participated in the fifth biennial International Network of Research Management Societies (INORMS) Congress in Washington, D.C. Our program was of special interest to many attendees because one of the primary benefits to our international students is the ability to continue working in the field while completing a graduate degree in research administration online. In addition, all the M.R.A. students benefit by learning, collaborating and networking with their classmates, allowing them to discover new knowledge about the various structures, cultures, processes and systems from different research

institutions and countries. The M.R.A. program at UCF strives to develop 21st century research administrators who are both innovative and creative in their efforts to advance organizational structures and models that are more streamlined and efficient, and to support researchers in their endeavors to solve these challenges and issues. The M.R.A. program is accomplishing this goal by equipping our students working in multiple research organizations located across international borders.

Impacting research Administration in Abu Dhabi Assistant Professor Jo Ann Smith of UCF helped form a team that was led by M.R.A. student and Director of Research at Louisiana State University (LSU) Winona Ward. Ward coordinated the international effort and the writing of the project proposal as part of the M.R.A. course in proposal writing and grant management. The project will design a Research Operations and Development (ROaD) model to support the research endeavors at the Petroleum Institute (PI) University and Research Center located in Abu Dhabi, United Arab Emirates. The project goal is to build a world-class research administration infrastructure unique to PI that will support and expand its research efforts. Four members of the team made an initial site visit in early June to discuss the project and become familiar with the international research enterprise at PI and in the region. The project focuses on establishing a research administration office that

will support the institute in multiple areas and phases of research. These areas include research development, pre-award and post-award management, financial management and administration, research compliance, and tech transfer and commercialization. The ROaD team is composed of Smith from UCF, key people from LSU, an expert in research law, an individual from the Pennington Biomedical Research Center and the program manager of the National Council of University Research Administrators (NCURA) Peer Review Program. The initial visit allowed the team to review the current organizational structure and to become familiar with the research culture, people and regulatory environment for research activities in Abu Dhabi. This project has the potential to impact the research infrastructure around the world through development of an international model of best practices.

research Administration Goes Global

PUBLIC ADMINISTRATION FOCUS 2013–14 | Volume 912

PublicationsBOOKSBryer, T. A. (2014). Higher education beyond job creation: Universities, citizenship, and community. Lanham, MD: Lexington Books.

Kapucu, N., & Liou, K. T. (Eds.) (2014). Disaster & development: Examining global issues and cases. New York, NY: Springer.

Dolch, N., Gassman, J., Kinnell, A., Krick, S., Schaffer, R., Strom, S., Cruise, S., & Wade, R. (2013). Leadership cases in community nonprofit organizations. Dubuque, Iowa: Kendall Hunt Publishing Company.

BOOK CHAPTERSBryer, T.A., & Nelson, K. (2013). Social media for civic engagement: An exploration of urban governments. In C. Nunes Silva (Ed.), Citizen e-participation in urban governance (pp. 226-246). Hershey: IGI Global.

Demiroz, F.*, & Hu, Q. (2014). The role of civil society and nonprofits in post-disaster development. In N. Kapucu & K.T. Liou (Eds.), Disaster & development: Examining global issues and cases (pp. 317-330). New York, NY: Springer.

Hawkins, C., & Knox, C.C. (2014). Disaster events and policy change in Florida. In N. Kapucu & K.T. Liou (Eds.), Disaster & development: Examining global issues and cases (pp. 111-127). New York, NY: Springer.

Kapucu, N., & Liou, K. T. (2014). Disaster and development: Investigating an integrated framework. In Kapucu, N. and Liou, K.T. (Eds.), Disaster and development: Examining global issues and cases (pp. 1-15). New York, NY: Springer.

Liou, K.T., & Kapucu, N. (2014). Disaster and development: Lessons and implications from global cases and issues. In Kapucu, N. and Liou, K.T. (Eds.), Disaster and development: Examining global issues and cases (pp. 447-457). New York, NY: Springer.

REFEREED PUBLICATIONSAbels, M. (2013). Service consolidation: Embracing collaboration to govern in the coming decade. Public Management, December, 23-25.

Gaynor, T.S., & Blessett, B. (2014). Inequality at the intersection of the DOMA and VRA: A review of the 2013 Supreme Court decisions. Administrative Theory & Praxis, 36(2), 261-267.

Blessett, B., Alkadry, M.G., & Rubaii, N. (2013). Management and governance:

21st Century implications for diversity in public administration. Public Administration Quarterly, 37(3), 5-7.

Blessett, B., & Pryor, M.* (2013). Invisible job seeker: The absence of ex-offenders in discussions of diversity management. Public Administration Quarterly, 37(3), 136-158.

Bryer, T. A. (2014). Beyond job creation and service learning: Putting the public back in public affairs education. Journal of Public Affairs Education, 20(2), 233-253.

Wang, X., & Bryer, T. A. (2013). Assessing the costs of public participation: Measuring two online participation mechanisms in a single case. American Review of Public Administration, 43(2), 179-199.

Noblin, A., Cortelyou-Ward, K., Cantiello, J., Bryer, T., et al. (2013). HER implementation in a new clinic: A case study of clinician perceptions. Journal of Medical Systems, 37(4), 1-6.

Hawkins, C. V. (2014). Landscape conservation through residential subdivision bylaws: Explanations for local adoption. Landscape and Urban Planning, January, 121, 141-148.

Carr, J., & Hawkins, C.V. (2013). The costs of cooperation: What the research literature tells us about managing the risks of service collaborations. State and Local Government Review, 45(4), 224-239.

Feiock, R.C., Krause, R., & Hawkins, C.V. (2014). The integrated city sustainability database. Urban Affairs Review, 50(40), 577-589.

Sabharwal, M., & Hu, Q. (2013). Participation in university-based research centers: Is it helping or hurting researchers? Research Policy, 42(6-7), 1301–1311.

Hu, Q., Kapucu, N., & O’Bryne, L.* (2014). Strategic planning and management for small nonprofit organizations: Perception, implementation, and impact. Journal of Applied Management and Entrepreneurship, 19(1), 83-101.

Jurie, J. (2013). Walking while black: Trayvon Martin’s fatal shortcut. Proudflesh: New Afrikan Journal of Culture, Politics & Consciousness, 7. Retrieved from http://www.africa/knowledgeproject.org/index.php/proudflesh/article/view/1743.

Kapucu, N., Hawkins, C., & Rivera, F. (2014). Emergency management for rural communities: Lessons from Central Florida. Risk, Hazards & Crisis in Public Policy,

Kapucu, N., Garayev, V.*, & Wang, X. (2013). Sustaining network in emergency management: A study of U.S. counties. Public Performance and Management Review, 37(1), 104-133.

Kapucu, N. & Demiroz, F.* (2013). Collaborative capacity building for community-based small nonprofit organizations. Journal of Economic and Social Studies, 3(1), 83-117.

Tasdoven, H., & Kapucu, N. (2013). Personal perceptions and organizational factors influencing police discretion: Evidence from Turkish National Police (TNP). International Review of Administrative Sciences, 79(3), 523–543.

Kapucu, N., & Knox, C. C. (2013). Utilizing service learning in emergency management programs in the United States. Journal of Public Affairs Education, 19(1), 31-51.

Knox, C. C. (2013). Public administration and social media: Overcoming the legitimacy dilemma? Administration & Society. DOI: 10.1177/0095399713503463

Gassman, J., Dolch, N., Kinnel, A., Krick, S., Schaffer, R., Strom, S., Costliow, A. (2014). The great recession and the nonprofit sector. International Leisure Review, 3(1), 104-126.

Martin, L., Lawther, W., Hodge, G. & Greve, C. (2013). Internationally recommended best practices in transportation financing public-private partnerships (P3s). Public Administration Research, 2(2), 15-25.

Lawther, W., & Martin, L. (2014). Availability payments and key performance indicators: Challenges for effective implementation of performance measurement systems in transportation public private partnerships. Public Works Management and Policy, 19(3), 219-234.

Liou, K. T. (2013). Improving financial and regulatory management: Introduction. Public Performance and Management Review, 37(2), 199-207.

Liou, K. T. (2013). The financial crisis and the challenge of government regulation. Public Performance and Management Review, 37(2), 208-221.

O’Byrne, L.*, Miller, M., Douse, C., Venkatesh, R., & Kapucu, N. (2014). Social innovation in the public sector: The case of Seoul Metropolitan Government. Journal of Economic and Social Studies, 4(1), 51-68.

*Doctoral Program student or recent graduate4(4), 215-233.

Letter from the Director

The Center for Public and Nonprofit Management has enjoyed an engaging and, dare I say, inspiring year. We bear witness to and demonstrate through our work the power of higher education to transform communities and contribute to the strengthening of individuals. I can state without hesitation that our return on engagement (ROE) is high. In this annual report, we highlight some of the exemplary community engaged research and teaching conducted by scholars and staff who work with and through the center. A major focus is on our Walking School Bus program, which builds capacity

Excellence in research, education and service

CENTER FOR PUBLIC ANDNONPROFIT MANAGEMENT

School of Public Administration • College of Health and Public Affairs • University of Central Florida2013–2014 ANNUAL REPORT

of local schools, school districts and community partner organizations to establish safe walking routes for elementary school children who live within a two-mile radius of their school. See our profile of Assistant Professor Christopher Hawkins, who is contributing to the success of Walking School Bus through applied research and service learning. This year we celebrate a highly successful 8th annual public administration research conference. The conference featured record attendance, nationally known keynote speakers and participation from scholars from around the United States. Select papers from the conference plus additional writing from international scholars are

published in a book, National Service and Volunteerism: Achieving Impact in our Community (2014, published by Lexington Books). Finally, we highlight our ongoing work as host of an AmeriCorps VISTA project. Building on the efforts in Seminole County and Orange County public school systems, we add Brevard County and the University of Central Florida to our partners list. Ultimately, we are seeing transformation of community institutions to help homeless students succeed in school and beyond. We are indeed achieving a high ROE. Please join us in our efforts. Contact me at thomas.bryer@ucf.edu and view our new website at cpnm.ucf.edu.

— Thomas A. Bryer, Ph.D., CPNM Director

PROGRAM HIGHLIGHTS

Community Service

The Center for Public and Nonprofit Management Walking School Bus program partners with local communities to organize safe walking groups for schoolchildren led by trained adult mentors. Through involvement with Walking School Bus, young people learn pedestrian safety, engage in increased physical activity and form new friendships. The program has the added advantage of improved air quality and reduced traffic congestion.Faced with a severe traffic congestion

problem, Stevenson Elementary in Merritt Island turned to the Walking School Bus program for answers. Walking School Bus volunteers escort (Continued on next page)

Research FocusThe mission of the Center for Public and Nonprofit Management at the University of Central Florida is to strengthen communities through relevant research by faculty members and students and through capacity building services to public and nonprofit organizations.

The center’s research areas will remain responsive to community needs through evaluation, scheduled review and periodic renewal.

COrE rESEArCH ArEAS IN 2014• Collaborative Governance

• Democracy and Citizen Engagement

• Diversity and Inclusiveness

• Sustainability

students down a trail connecting to the rear of the school as an alternative to the car loop. Noted Principal Michael Corneau, “The kids love it because they get to hang out with their friends on the walk. The parents love the ease, and I like it because I know my kids are safe and getting some exercise, and we’re being good neighbors.” The push for added academic rigor has far too often led to diminished

Research Colloquium SeriesThe Research Colloquium Series provides a forum for intellectual dialogue with prominent researchers on topics relevant to public affairs and administration. The series focuses on current topics in public administration and brings together community leaders, scholars and students. The 2013-2014 series addressed the following topics:

October 23, 2013 Conflict of Interest Regulations: How to Manage? by JoAnn Smith, Ph.D.

November 13, 2013 Korea Study Abroad by Thomas Bryer, Ph.D., and students

January 30, 2014 Examining Collaborative Response to Disasters: The Case of Pakistani Floods in 2010 by Sana Khosa, Ph.D.

February 12, 2014 Collaboration in Virtual Environments as Embodied Avatars by Barbara Truman, Ph.D., Simulation Strategist with Fusion Unlimited Networks, LLC

March 12, 2014 American Society for Public Administration Conference Presentations:

21st Century Crisis Challenge: Climate Change Research in Public Administration Literature by Claire Knox, Ph.D.

Three Sectors and a University: Impacting the Education of Homeless Students by Thomas Bryer, Ph.D.

April 9, 2014 Research Fellow Presentations:

Early Warning and Response Systems, With a Touch of Disney by Steven Carrillo, M.P.A. studentNonprofit Organizations, Volunteers and Risk Management by Samantha Whitham and Jeremy Waller, undergraduate studentsRoles and Responsibilities of Organizations Engaged in Emergency Management: Evidence from Central Florida by David McMahan, undergraduate student Voter Support for Statewide Environmental Bonds by Andrew Russell, Graduate Certificate in Urban and Regional Planning student

CENTER FOR PUBLIC AND NONPROFIT MANAGEMENT

opportunities for physical activity during the school day. Lake Sybelia Elementary in Maitland responded to this challenge by started a Walking School Bus. At this site, a group of dedicated volunteers pick up students

Community Service (Continued)

along two routes. “It is a wonderful opportunity for our students to get exercise and get the wiggles out before the school day begins,” said Lake Sybelia Principal and UCF alumna Julie Paradise (Ed.D. ’07, M.Ed. ’93).

“We highly encourage it.” Walking School Bus also partners with Soldiers to Scholars, a UCF program that provides academic and tuition support to returning veterans in exchange for community service. Volunteers escort a group of students from an apartment complex to school as a part of a broader enrichment program. Many of these students would be forced to walk to school unsupervised down a busy section of Kirkman Road in Orlando without the program. Center staff members support these efforts through route mapping, volunteer training and ongoing technical assistance. More than 60 Walking School Bus volunteers serve nearly 250 youth at five schools in Central Florida. This program is provided in partnership with the Florida Department of Transportation. For more information visit www. walk2schoolcfl.org.

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2013–2014 ANNUAL REPORT

Contracts 2013–2014

Grants 2013–2014

Assistant Professor and M.S.-URP Director Christopher V. Hawkins joined the faculty in 2008. His primary research interests are metropolitan governance and urban sustainability, with a focus on local government collective action and political institutions. He has published/forthcoming articles in the Journal of Public Administration Research and Theory, Public Administration Review, Urban Affairs Review, Journal of Urban Affairs and Urban Studies. Hawkins has also conducted numerous community-based research projects that enable students to apply analytical skills learned in the classroom to a local planning issue. A recent study conducted by Hawkins and graduate student Nik Thalmueller, in partnership with the Orange County Fire and Rescue

FEATURED Researcher Profile

INVESTIGATORS RESEARCH TITLE AGENCY NAME AMOUNT TIME FRAME

Brandi Blessett, Ph.D.Data Analysis: Children’s Services, Central Florida College Access Network, Data Work Group

Heart of Florida United Way

$6,000January – December 2014

Thomas Bryer, Ph.D.Workshop: Citizen Engagement: Innovative Ways to Enhance Public Participation

Sarasota County Government

$1,000 July 12, 2013

Thomas Bryer, Ph.D. Data Analysis: Children’s SummitHeart of Florida United Way

$3,000 Fall 2013

Claire Knox, Ph.D.Workshop: Editing and Polishing Your Writing

Florida Grant Developers Network K-12

$272.50 February 6-7, 2014

INVESTIGATORS RESEARCH TITLE AGENCY NAME AMOUNT

Naim Kapuchu, Ph.D. Collaborative Research: WeatherBlur (ID: 1055815) Karen Peterman Consulting, Co.

$34,416

Thomas Bryer, Ph.D. CPNM AmeriCorps VISTA Project (ID: 1053733) Corporation for National and Community Service

$18,000

Wendell Lawther, Ph.D. Flexible and Rapid Decision Making Related to Public-Private Partnerships (P3) Funding Models in Transportation (ID: 1054017)

Florida Department of Transportation (FDOT)

$146,969

Claire Knox, Ph.D.IH: Implementation of a State’s Coastal Restoration Program in a Home-Ruled Local Government Institutional Context (ID: 1056993)

Office of Research & Commercialization

$7,500

Qian Hu, Ph.D. .IH: Building, Developing and Sustaining Local Economic Development Networks (ID: 1055360)

Office of Research & Commercialization

$7,500

Thomas Bryer, Ph.D. Project Oasis: Evaluation Plan (ID: 1052096) Hebni Nutrition Consultants, Inc (HNCI)

$15,000

Dorothy Norris-Tirrell, Ph.D. RF: Board of Directors Development (ID: 1056405) United Way of Lake and Sumter Counties, Inc

$2,625

Jo Smith, Ph.D. RF: 2014 UCF Walking School Bus - Safe Neighborhoods Safety Grant (ID: 1056808)

Habitat for Humanity of Greater Orlando Area

$3,541

Thomas Bryer, Ph.D. RF: 2014 UCF Walking School Bus - Safe Neighborhoods Safety Grant (ID: 1056808)

Orange County Board of Commissioners

$9,655

Christopher Hawkins, Ph.D.RF: Economic Impact of Successful Orange County Commercial Fire Interventions (ID: 1056828)

Orange County Fire Rescue Department

$4,035

Thomas Bryer, Ph.D. , Christopher Hawkins, Ph.D., (Co-PI)

Walking School Bus Administration and Evaluation (ID: 1053910) Florida Department of Transportation (FDOT)

$250,000

(Continued on next page)

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Hawkins on the topic: Roles and Responsibilities of Organizations Engaged in Emergency Management: Evidence from Central Florida, and presented at the Undergraduate Research Forum.

Nonprofit Management Fellows – Undergraduate students Jeremy Waller and Samantha Whitham worked with Assistant Professor Dorothy Norris Tirrell and Director of Nonprofit Leadership Alliance Stephanie Krick on the topic: Nonprofit Organizations, Volunteers and Risk Management.

David Krepcho, Chair, President/CEO, Second Harvest Food BankRay Larsen, Vice Chair Director of Children’s Community Services, Heart of Florida United WayAllie Braswell, President/CEO, Central Florida Urban LeagueMark Brewer, President/CEO, Community Foundation of Central Florida Liz Buckley, Executive Director, FOCUS OrlandoJames “Jim” Coffin, Executive Director, Interfaith Council of Central FloridaPatty DeYoung, Assistant to the President for Special Projects, Heart of Florida United WayMarie-Jose Francois, Executive Director/CEO, Center for Multicultural Wellness and PreventionKeith Gooden, Development and Marketing Director, Center for Multicultural Wellness and PreventionMarcia Hope Goodwin, Chief Service Officer, City of Orlando

CENTER FOR PUBLIC AND NONPROFIT MANAGEMENT RESEARCH ADVOCATES

Dean Grandin Jr., Manager, City of Orlando Planning Division; Chair, Urban and Regional Planning Advisory Board, UCF Bruce Greer, Executive Director, Community Foundation of South LakeAnn Hellmuth, President, League of Women Voters of Orange CountyThomas Holley, Attorney, Law Offices of Thomas B. Holley, Esq.Joel Hunter, Senior Pastor, Northland, A Church DistributedJon Ippel, Sustainability Director, City of OrlandoAnn Manley, Executive Director and Secretary, Dr. Phillips Charities/Chair, Nonprofit Management Advisory BoardLauren Nelson, Director of Individual Giving, Orlando Science CenterKevin Sherin, Director of Public Health, Orange County Health Department

CENTER FOR PUBLIC AND NONPROFIT MANAGEMENT

New BooksHigher Education Beyond Job Creation: Universities, Citizen-ship, and Community (2014), by Thomas Bryer, and published by Lexington Books.

Professors Naim Kapucu and Kuotsai “Tom” Liou are the editors of a new book, Disaster and Development: Examin-ing Global Issues and Cases (2014), published by Springer.

Contact us for opportunities to partner with the CPNM.407-823-3794 / cpnm@ucf.edu www.cpnm.ucf.edu.

Fellows ProgramFive outstanding students were competitively selected as fellows in spring 2014, pursuing rigorous research throughout the semester on topics related to their discipline and presenting their findings at a research colloquium.

CPNM Fellow – Master of Public Administration (M.P.A.) student Steven Carrillo completed research with Assistant Professor Brandi Blessett on the topic: Early Warning and Response Systems, With a Touch of Disney.

Urban and Regional Planning Fellows – Graduate Certificate in Urban and Regional Planning student Andrew Russell worked with Assistant Professor Christopher Hawkins on the topic: Voter Support for Statewide Environmental Bonds, and presented at the Graduate Research Forum.

Undergraduate student David McMahan (pictured) worked with

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Haw

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Passionate Volunteers in Service to America (VISTAs) serve with community partners in Brevard, Orange and Seminole counties through the CPNM AmeriCorps VISTA Project. The AmeriCorps VISTA vision to eradicate poverty is facilitated by its capacity building work with homeless education programs.

Department (OCFRD) and East Central Florida Regional Planning Council, examined the economic impacts of successful commercial fire interventions by Orange County. The results were used by public officials to determine the employment and wages that would have been lost without a response by OCFRD. The results of the team’s analysis indicate that without a response by OCRFD, 8,741 total jobs in Orange County would have been lost, as well as 10,082 jobs in Florida. In addition, gross domestic product (GDP) would have decreased by $720 million in Orange County and real disposable personal income would have been reduced by nearly $200 million.

Hawkins’ community-based research is also conducted through his classes. His graduate-level planning methods class conducted neighborhood profiles and pedestrian safety and walkability audits for elementary schools in Orange County. These reports provided valuable information for administrators of the CPNM Walking School Bus program to prioritize their allocation of resources.

Researcher Profile (Continued)

Eradicating Poverty

Courtesy of Steven Carrillo

8th Annual UCF Public Administration Research Conference

Number of Attendees: 147Number of Nationally Recognized

Keynote Speakers: 2Number of Books to be Published

from the Conference: 1

Impacting Communities and Lives

FACULTY MEMBERS

Michael Abels, D.P.A. (Nova Southeastern Univ.), Lecturer

Kuotsai “Tom” Liou, Ph.D. (Univ. of Oklahoma), Professor

*Peter Colby, Ph.D. (Brandeis Univ.), Professor

Naim Kapucu, Ph.D. (Univ. of Pittsburgh), Professor

Wendell Lawther, Ph.D. (Indiana Univ.), Associate Professor

Mary Ann Feldheim, Ph.D. (Florida Atlantic Univ.), Director and Associate Professor

Stephanie Loudermilk Krick, Ph.D. (UCF), Director of Nonprofit Leadership Alliance

Jay Jurie, Ph.D. (Arizona State Univ.), Associate Professor

Thomas Bryer, Ph.D. (Univ. of Southern California), Associate Professor and Director, CPNM

Claire Connolly Knox, Ph.D. (Florida State Univ.) Assistant Professor

Melvin Rogers, M.S. (Univ. of Nebraska at Omaha); Instructor and Associate Dean, COHPA

Christopher Hawkins, Ph.D. (Florida State Univ.), Assistant Professor

Ronnie Korosec, Ph.D. (State Univ. of NY at Binghamton); Associate Professor and Assistant Vice Provost, UCF

Brandi Blessett, Ph.D. (Old Dominion Univ.), Assistant Professor

Vanessa Littleton, Ph.D. (UCF), Instructor

Jo Ann Smith, Ph.D. (UCF), Assistant Professor

April Fisher, M.C.R.P. (Clemson Univ.), Instructor

Qian Hu, Ph.D.(Arizona State Univ.), Assistant Professor

Faculty and Staff

17

Dorothy Norris-Tirrell, Ph.D. (Florida International Univ.), Associate Professor

Daniel Stephens, M.P.A. (UCF), Instructor

STAFF MEMBERS

Maria-Elena Augustin, M.P.A. (UCF), Assistant Director, CPNM

LaVera Henderson, B.A. (Strayer Univeristy), Administrative Assistant

Nasrin Lakhani, M.N.M. (UCF), Coordinator,Academic Services

Brenda Posey, D.P.A. (Valdosta State Univ.), Coordinator, Administrative Services

*Jacque Waleski, D.Ms. (Univ. of Metaphysical Science), Coordinator, Academic Services

Sandra Tabert, M.A. (UCF), Coordinator, Academic Services

Tim Pehlke, M.P.A. (Univ. of Missouri – Columbia), Assistant Director,CPNM, Walking School Bus

*Faculty/Staff members retired from the University of Central Florida in 2014.

ADJUNCT INSTRUCTORS

Thomas Amesbury, M.P.A. Douglas Backman, M.S. Eileen Beckett, J.D. Owen Beitsch, Ph.D. JahKiya Bell, M.N.M. Gregg Buckingham, D.Ed.Maritza Concha, Ph.D. Blake Drury, M.S.P. Heather Engelking, M.P.A. James Hartmann, M.P.A. Albert Hill, M.S. Thomas B. Holley, J.D. Barbara Howell, M.A.Sana Khosa, Ph.D.Fred Kittinger, M.S. Katie Korkosz, M.S. Richard Maladecki, M.S. David McCallister, M.P.A. Jeff Morgan, M.A. Thomas O’Neal, Ph.D.Kenneth Parker, M.P.A.Lisa Portelli, M.P.A. Shannon Roberts, Ph.D. Daniel Seigler, M.P.A. Jennifer Shambrook, Ph.D. Sandra Sovinski, J.D. Harold Worrall, Ph.D.

PUBLIC ADMINISTRATION FOCUS 2013–14 | Volume 918

EMERGENCY MANAGEMENT AND HOMELAND SECURITY ADVISORY BOARD

Frankie Lumm, Emergency Services Officer, American Red Cross

David McCallister, Fire Chief, New Smyrna Beach/Adjunct Professor

Jeff Morgan, Director, UCF Office of Emergency Management

Paul Skinner, Retired Fire Chief, Daytona BeachManuel Soto, Director, City of Orlando Office of

Emergency ManagementLevi Stewart, Construction Administrator, Humphreys &

Partners ArchitectsWalter Thomas, Proven Business and Sales Executive Kristie Toruno, Program Coordinator, Central Florida

Intelligence ExchangeTeNeika Walker, Project Coordinator, City of Orlando

Tom Amesbury, Security and Emergency Management Consultant

Thomas Bryer, Associate Professor, Emergency Management and Homeland Security Program, UCF

Michelle Cechowski, iSECUREtrac/John E. Polk Correctional Facility

Richard Collins, Director, Osceola County Office of Emergency Management

Shawn Collins, Region 5 Coordinator, Florida Division of Emergency Management

Rebecca Dodson, UCF Graduate Student, Lake County Office of Emergency Management

April Fisher, Instructor, Emergency Management and Homeland Security Program, UCF

Jennifer Fleischman, Emergency Plans and Program Coordinator, Office of Emergency Management, UCF

Dave Freeman, Director, Orange County Office of Emergency Management

Frank Gomberg, UCF Undergraduate Student, VP of EMSA

Alan Harris, Director, Seminole County Office of Emergency Management

Albert Hill, GIS Manager at Volusia County /Adjunct Professor

Naim Kapucu, Professor, Emergency Management and Homeland Security Program, UCF

Spencer Kostus, UCF Graduate Student, Lake County Office of Emergency Management

Claire Knox, Director, Emergency Management Homeland Security Program, UCF

Steven Lerner, Mitigation Recovery Coordinator, Seminole County Office of Emergency Management

Impacting Communities and Lives 19

Emergency Management & Homeland Security

By Naim Kapucu, Ph.D., and Kuotsai “Tom” Liou, Ph.D.

Examining Global Issues and Cases It is apparent that there is a need to integrate disaster mitigation and risk reduction into disaster recovery, economic and community development, and environmental policy and management. To reach these goals, agencies and disciplines should work together, share knowledge and consider pre-planning strategies with the goal of increasing disaster resiliency and the overall economic health of their community. Professors Naim Kapucu and Kuotsai “Tom” Liou have published an edited book that is intended to provide a conceptual framework and empirical evidence of the factors contributing to disaster recovery and sustainable economic development. Disasters are worldwide. Rather than focusing primarily on disasters in the United States to inform practice and advance the scholarly literature, the editors expanded the scope of empirical analysis to international contexts. This brings additional contextual factors that improve the general understanding of how communities plan for and manage disasters and economic development. The book Disaster and Development offers a systematic, empirical examination of the concepts of disasters and sustainable economic development applied to many cases around the world. It contributes to the literature on emergency management, community sciences, policy and planning, economic development and environmental management. To date, the scholarly literature has tended to approach disaster and development

from a case study perspective. The editors approach research on disaster and development in communities and regions in a comprehensive and integrated manner, providing results that are more generalizable and more widely applicable to a variety of circumstances, disasters and geographic regions.

Community resiliency Ultimately, this research sheds light on how communities can increase their resiliency in response to and recovering from disasters through policy interventions and governance mechanisms. The research advances the scholarly understanding of what influences disaster resilience and contributes to environmental, economic and social sustainability of communities and regions. Measures of vulnerability and resilience at the individual level of analysis are presented. The role of culture, social capital, socio-economic vulnerabilities and interpersonal social networks provides complementary evidence to the analyses conducted at the larger community and regional scale of disaster planning and management. The relationships among land uses, housing decisions and mitigation strategies to vulnerability of disasters are in some cases clearly evident, such as the recent floods in the

Midwest and coastal communities. These factors have implications for planning decisions and policy for both inland and coastal regions. In addition, the difficulty of coping with the gradual event of sea level rise is also addressed with more diffuse strategies for the global community.

Collaborative Approach to DisasterPreparedness and Development This research refocuses attention away from a “silo” approach to disaster management and development to a “collaborative” approach in creating disaster-resilient and sustainable communities. This approach will lead to the development of strategies for improved management in the mitigation, preparation, response and recovery to/from natural and man-made hazards. The challenges of increasingly serious natural and man-made disasters facing the global community require collaboration on a scale as yet unheard of; however, the consequences of ignoring research findings can be catastrophic for local and global communities.

Disaster and Development

PUBLIC ADMINISTRATION FOCUS 2013–14 | Volume 9

Student Organizations

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Association of Fundraising Professionals Collegiate ChapterNonprofit Management Student AssociationThe Nonprofit Management Student Association (NMSA) and the Association of Fundraising Professionals (AFP) Collegiate Chapter at UCF provide opportunities for students to learn more about the nonprofit sector, network with professionals and engage in volunteer service and fundraising activities.

NMSA primarily focuses on community service and fundraising. Community service is a way not only to meet a need in

the community but also for students to learn more about the nonprofit sector, research jobs and organizations, meet people who are already working in the sector and develop friendships with other students. This year, NMSA and students in the Nonprofit Management Minor participated in more than 1,000 hours of community service. Thirty-three graduate and undergraduate students attended the Alliance Management/Leadership Institute in January in Chicago. Some were even able to visit nonprofit organizations in the Chicago area. The AFP Collegiate Chapter primarily focuses on learning about fund development and career opportunities. This year’s monthly meetings focused on professional development, giving students the opportunity to learn about topics such as ethics in fundraising, technology used in fundraising and how to dress for success. The AFP Central Florida Chapter continues to provide amazing support through a mentorship program for students in the AFP Collegiate Chapter. A new partnership is in the development stages with the Young Nonprofit Professionals Network (YNPN). The YNPN board of directors will provide “executive” mentorships for

leadership development to the executive board members in both student associations.

Organization for Public Administration The Organization for Public Administration (OPA) is open to undergraduate and graduate UCF students. OPA reinforces classroom instruction through community involvement, career exploration and collaboration. This year, OPA volunteered at the Second Harvest Food Bank and the Zebra Coalition, organized tailgating events and hosted a graduate student forum. The annual visit to Tallahassee was led by Assistant Professor Claire Knox, Instructors Vanessa Littleton and Dan Stevens, and UCF Government Affairs Director Fred Kittinger. Students met with numerous public officials and debated red light cameras on the Senate floor, attended a panel session at OPPAGA, toured the Florida Emergency Operations Center and visited the Florida Department of Transportation.

— Stacy Raymonville, 2013–2014 OPA President; Claire Connolly Knox, Faculty Advisor

Emergency Management Student Association The mission of the Emergency Management Student Association (EMSA) is to provide a means for continuing education outside the

classroom, supplement a student’s education, cultivate relationships between peers and continue to professionalize the academic field of emergency management. This spring, EMSA members attended the

International Disaster Conference Expo in New Orleans, and they continued to play an active role in the community by volunteering at several nonprofits, participating

in regional exercises and hosting a social BBQ for partnering student organizations. For fall 2014, EMSA will continue providing rich opportunities for professional development and hands-on experiences in emergency management. EMSA membership is available all year and anticipates welcoming new members through community outreach activities around the main campus. Want to join? See our Facebook page or email secreataryucfemsa@gmail.com.

— Hayley Markman

Emerging urban Knights Planning Association A new student organization was created during the past academic year: the Emerging Urban Knights Planning Association. In the spring, the Urban Knights, with the help of the Planning Development Committee, sent 12 students to the American Planning Association’s National Conference in Atlanta. Students networked with planners from all over the world as well as planners here in Florida. In the next academic year, the Urban Knights are planning a Technical Skills Workshop Series with guest speakers on topics that are essential to planners. To learn more about this new student group, visit urbanknightsucf. wordpress.com.

Pi Alpha AlphaCongratulations to the 2013-2014 inductees to the UCF chapter of the national honor society for public affairs and public administration.

Ashley Crofton

Rachel Elliott

Nathan Hess

Albert Houze

Michele Jones

Hayley Markman

Israel Navarro

Timothy Pehlke

Deborah Reith

Alexander Rivera

Andrea Rodriguez

Jocelyn Soriano

Daniel Stephens

Michael Vincent

Students participating in a community fundraising run to end childhood hunger

One of the teams in the Dodge Ball fundraiser

Students freezing in Chicago at the annual Alliance Management/Leadership Institute

Impacting Communities and Lives

Class Notes Degrees below in bold were awarded by UCF. Submit your news for the next issue of Public Administration FOCUS at www.cohpa.ucf.edu/alumni.

1992 Lisa Ledbetter, Esq., Master of Public Administration (M.P.A.), earned her J.D. from Stetson Law and now runs the Law Office of Lisa L. Ledbetter, Esq. A civil litigator, she practices property, probate and trust law. During law school, she interned with the U.S. Attorney’s Office in Tampa, a corporate in-house counsel for a company based in Pinellas County and, while studying for the Florida Bar Exam, with a Pinellas County law firm for the firm’s litigators.

1994Mark Bennett, M.P.A., is a commander with the U.S. Army at Camp Shelby, Miss.

1996Paul Skinner, M.P.A., hiked the Inca Trail to Machu Picchu in July 2013, two months after heart surgery. The strenuous four-day hike culminated with his group’s arrival at the Sun Gate at sunrise, overlooking the ancient ruins. During his trek, he climbed to nearly 14,000 feet. “Perhaps finishing my undergraduate degree at the University of Cincinnati and then my M.P.A. at UCF prepared me for this challenge. UCF stands for You Can Finish!”

2008Matthew Efird, M.P.A., accepted a posi-tion as budget administrator for the city of Greenville, S.C. He is responsible for the de-velopment and execution of a $150 million annual operating budget, the development and execution of a five-year, $30 million capital improvement program, the develop-ment of a five-year financial forecast and the supervision of internal audit and perfor-mance measure functions. He previously was the assistant to the town manager in Carrboro, N.C.

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Alumni

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21

2013 Alumni Achievement Awards

This year, for the first time, the School of Public Administration selected outstanding alumni from each of our five programmatic areas. With our increased diversity of programs and alumni, we felt that special recognition was needed for each of the program areas, and one person was selected to be the outstanding alumnus from the school. Our awards ceremony was held in conjunction with the Public Administration Alumni Association and the Central Florida American Society for Public Administration (ASPA) Chapter during Public Service Recognition Week in May.

Here are the selected outstanding alumni: Tom Harmer Outstanding alumnus for the School of Public Administration

Tom Harmer Outstanding alumnus for Master of Public Administration

Lauren Nelson Outstanding alumna for Master of Nonprofit Management

Jason McHugh Outstanding alumnus for the Master of Science in Urban and Regional Planning

April Heyward Outstanding alumna for the Master of Research Administration

Kristie Toruno Outstanding alumna for the Bachelor of Public Administration and the Emergency Management and Homeland Security Minor

Public Administration Thomas Harmer, M.P.A., ’01

Urban and Regional Planning Jason McHugh, M.S.-URP, ’13

Nonprofit Management Lauren Nelson, M.N.M. ’10

Research Administration April Heyward, M.R.A., ’13

Emergency Management and Homeland Security Kristie Toruno, B.S. PA and EMHS minor, ’08

From left to right: Jason McHugh, Assistant Professor Christopher Hawkins, Assistant Professor JoAnn Smith, April Heyward, Kristie Toruno, Assistant Professor Claire Knox, Lauren Nelson, School of Public Administration Director Mary Ann Feldheim, Professor Naim Kapucu, Director of Nonprofit Leadership Alliance Stephanie Krick, and Thomas Harmer

PUBLIC ADMINISTRATION FOCUS 2013–14 | Volume 9

Nikki (Garrett) Wagner, M.N.M., is the assistant director of the Bergstrom Center for Real Es-tate Studies, housed in the Warrington College of Business Administration at the University of Florida. She directs the cen-

ter’s communications, branding and events and assists with the overall administration of the center.

2011Jennifer Kline, M.P.A., is vice president of FLMortgage Resolutions, a company that works with investors to resolve defaulted loans. Immediately after graduating, she began working in the mortgage banking field and has found tremendous growth and opportunity there. “As a ninth grade dropout and not seeking a college education until age 25, I am a true example that with hard work, determination and desire, no matter the obstacles that are placed in your way, all things are possible. UCF provided me with the support, tools and resources to be a successful student and provided me the foundation that has carried me this far.”

Jennifer (Gifson) Landress, B.A. in public administration, undergraduate certificate in nonprofit management, was promoted to stewardship and special projects manager at Second Harvest Food Bank. In 2009 she applied for an intern-ship at Second Harvest through a link she found on the School of Public Administration website. She has been with Second Harvest ever since, going through a series of intern-ships and part-time jobs while she was a student and starting a full-time job after she graduated. The photo shows her at Second

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2009Nilmarie Zapata, M.P.A., B.S. in political science (’07), is the program manager for the National AmeriCorps program, Public Allies, for Community Based Care of Central Florida. She founded the Central Florida Hub of World Economic Forum’s Global Shapers in November 2013, and the group held its debut as global thought leaders at a meeting in June. Since 2010, she has served as a graduate professor for the dual-language university Ana G. Mendez at the metro Orlando campus. Teaching topics include the nonprofit sector, public administration, community organizing and asset-based community development.

2010Sean Callahan, M.P.A., jumped straight into law school at Florida A & M College of Law in downtown Orlando after earning his M.P.A. He worked full time during the day and attended classes at night, making the Dean’s List on multiple occasions. He graduated with his Juris Doctorate in May and planned to take the Florida Bar Exam in July.

Donna Carter, B.A. in legal studies, pur-suing her Master of Nonprofit Manage-ment (M.N.M.), recently opened a nonprofit drop-in center for those who suffer with mental illness. The organization, called the Pavilion Club, provides a safe, supportive environment where members with mental illness can meet, socialize and help each other. It is the only facility of its kind in Fla-gler County, Fla.

Harvest’s signature event, Wine, Women and Shoes, which she coordinated.

2013April Heyward, Master of Research Ad-ministration (M.R.A.), was published in the May/June 2014 issue of NCURA (National Council of University Research Administra-tors) Magazine. She co-authored “Evolution and Future of Research Administration: Dis-

ruptors, Black Swans and Wicked Problems, Oh My!” with JoAnn Smith, Ph.D., of UCF. They discussed the evolution of research administration and the four major trends that shaped the research administration profession. This was her first career publica-tion, and she is working on research for a second. Read more about her publication at http://aprilheywardresearchnews.wordpress.com/2014/05/12/evolution-and-future-of-research-administration/.

Naomi Hochstadt, M.A. in communica-tion and graduate certificate in nonprofit management, has worked in resource development with the Boys & Girls Clubs of Central Florida since January.

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Impacting Communities and Lives

Michael L. Abels Joseph J. Affholder, ’94Ray Allen, ’96Shena Applewhaite, ’10, ’07Jeffrey B. Arms, ’09Miriam Atehortua, ’12Maria-Elena Augustin, ’08Dallas R. Austin, ’11, ’06Suzan K. Bailey, ’95David A. Baker, ’01, ’97Lori-Ann C. Barnett, ’08, ’06Brenda D. Bedford, ’94Vonshelle J. Beneby, ’98Tim M. Berry, ’97*Jennifer J. Berzinis, ’09, ’07Angela Bilodeau, ’80Chad C. Binette, ’06Michael Bosley, ’06, ’04, ’97, ’94Laurie J. Botts, ’98, ’78Pamela A. Brady, ‘99William L. Brandt, ’90Jorri Bright, ’12Cedric N. Brown, ’06Ashley I. Brown, ’10Cabot W. Brown, ’11Paulette A.

Brown-Campbell, ’11, ’07Thomas A. Bryer*Elizabeth A. BuckleyJames M. Burkett, ’08, ’04, ’02Joseph E. Caesar, ’13Deirdre A. Campbell, ’06, ’02Kathleen

Campbell-Barris, ’12, ’03Karen T. Campblin, ’02Robert L. Cannon, ’12, ’08Lindsay A. Capalbo, ’13, ’10Renee A. Cartee, ’06, ’05, ’02Glen R. Casel, ’97, ’92*Brianna E. Catton, ’11, ’06Todd A. Cerny, ’93, ’90Nataly I.

Chandia-Viano, ’06, ’05, ’00Monifa M. Charles, ’07, ’02Peter M. Chichetto, ’02, ’97Jerri L. Christian, ’90City of OrlandoStacey L. Claridge, ’13, ’03Joseph R. Coker, ’01, ’97*Demicia D. Colbert, ’12Isabel Colon, ’96, ’90*Evelyn S. Conley, ’06Robin L. Cordovez, ’08Ailyn Cortes, ’10Andrew D. Crawford, ’05Jacquelyn M. Daigneault, ’10, ’08Luigi G. Damiani, ’94Danielle Darwich, ’07Mohammed Dasser, ’12, ’04Shameika D. Daye, ’11, ’10, ’05Stephanie L. Dean, ’12, ’09Lynda M. Dennis, ’04, ’00*Pamela D. Dikeou, ’88Jaime F. Dixon, ’06Dario Donahoo, ’11, ’03Jesse W. Dreggors, ’99Sarah L. Drehoff, ’10, ’09*Valerie N. Edgecombe Brown, ’97Angela Y.

Edwards-Johnson, ’07, ’04Sharon L. Ekern, ’97, ’93

Report of Gifts Donations to the school and donations to the university by public administration alumni from May 1, 2013 – April 30, 2014

23

Saudi M. Ellis, ’05, ’95Rachel Emmanuel, ’08Ida V. Eskamani, ’12Anna V. Eskamani, ’12Susan L. Felder, ’91Mary Ann Feldheim*Alisha M. Feltman, ’09Andrew J. Fero, ’76Fidelity Investments

Charitable Gift Fund*Ashley A. Files Flory, ’81April G. FisherJennifer A. Fleischman, ’11Florida Hospital – Headquarters*Tammy M. Forrester, ’06Lauren B. Friedman, ’08Elisabeth A. Gadd, ’09*Paulo J. Garcia Sanchez, ’12Nancy G. Gayton, ’10, ’09, ’08Jacqueline M. Genson, ’04, ’02Robert E. Gentile, ’94Jessica M. Ghersetich, ’12Spencer Gledhill, ’07Gary H. Gotwalt, ’83, ’80Susan D. Grace, ’91Nancy L. Greenfield, ’96, ’94Sara N. Grizanti, ’09, ’07Gregg Gruskin, ’06Marcy R. Hajdukiewicz, ’88Sean C. Halfacre, ’95Thomas A. Harmer, ’01Stephan C. Harris, ’05, ’04Elizabeth A. Harris, ’08, ’07, ’04James K. Hartmann, ’93, ’85Chad D. Harvey, ’03, ’96Spencer L. Hawkins, ’09, ’02Bruce P. Heffner, ’76David A. Henderson, ’84Curtis R. Henschel, ’94Dawn M. Herrod, ’04, ’01Stuart K. Hill, ’94David C. Hilston, ’88Julie A. Hite, ’07Matthew M. Hodge, ’06, ’98Barbara H. Howell, ’95, ’92Qian HuErika M. Hughes, ’10, ’05IKEA*Phil J. Irven, ’96John M. Jackson, ’80Latoya M. Jackson, ’12Joan E. Jacobsen, ’96, ’92Seaira D. Jeannin, ’09Maia I. Jefferson, ’03Steven E. Jones, ’91Adam J. Kane, ’06Naim KapucuKenneth R. Karol, ’98Christine S. Kefauver’ 98Amy R. Kilgallin, ’88Veneita R. Knight, ’10Reed A. Knowlton, ’98, ’95Angela L. Knowlton, ’06, ’04Claire C. KnoxDamon T. Kolb, ’99Jason T. Kotar, ’93*Stephanie F. Krick, ’07Julie A. Krolak, ’03, ’00Nasrin Lakhani, ’11, ’03Heather R. Lambert, ’10

Ingrid Lamour, ’11Ron Landon, ’87Jennifer L. Landress, ’11Gerald B. Lane, ’97, ’89Von R. Laudermilch, ’92, ’90Henry M. Lavender, ’76Wendell C. LawtherBilly R. Lee, ’95, ’81*Kaitlyn M. Lefebvre, ’12, ’07Pedro L. Leon, ’95Stephon D. Lewis, ’12, ’96, ’91Megan A. Licata, ’08Christopher K. Likon, ’86Kuotsai T. LiouJonathon M. Little, ’11Linda S. Lockey, ’02Vanessa A. Lopez-Littleton, ’11Patricia J. Lynch, ’77, ’76Tina M. Maier, ’86Thomas W. Marron, ’86Kathleen J. Marshall, ’98, ’91Katherine E. Martinez, ’11Leah C. Maxwell, ’12, ’10Jessica L. Mays, ’14, ’07Abbie J. Mcdade, ’04, ’02William T. McGovern, ’78Mary H. McKinney, ’87, ’76John A. Mellick, ’94Metroplan Orlando*Jason E. Middleton, ’01John R. Miner, ’13, ’01Eric P. Mirk, ’02, ’00James Q. Mitchell, ’05, ’92Salema Mohamed, ’10Miriam D. Moore, ’06, ’04Alex J. Morales, ’98, ’95Maria A. Morales, ’09Gregory B. Morand, ’00Becky S. Moulton, ’01, ’91Patrice C. Murphy, ’06, ’99Jason A. Neil, ’98Christine M. Neilson, ’79Trang T. Nguyen, ’09Kieu P. Nguyen, ’11, ’09Ninjaneer Studios*Dorothy Norris TirrellJoseph C. Nygaard, ’92Rusty Okoniewski, ’85, ’81Frances M. Opresko, ’91Jessica M. Ortega, ’13Sandra J. Otte, ’96David W. Overstreet, ’00, ’93Carol M. Palacio, ’12Timothy A. PehlkeAnthony T. Pelt, ’93, ’89Jason M. Penn, ’95Rita M. Perez, ’10, ’08Frank E. Pettoruto, ’10Alicia B. Pineiro, ’06, ’02Jeffrey Plaugher, ’11, ’09Rebecca P. Pluguez, ’98Brenda A. Posey, ’03, ’02Janet L. Potter, ’86, ’81Debbielee E. Powell, ’06David L. Press, ’09, ’03Sherry D. Priester-Paramore, ’93Shaloni M. Prine, ’14, ’07Cathy L. Radzai, ’04, ’96, ’86Vilma M. Ramos, ’06LaTonya D. Rampa, ’94

Real Estate Research Consultants, Inc.

Kevin W. Reis, ’77Mariangelly Rente, ’08, ’05, ’93Cornita A. Riley, ’09Gregory D. Robinson, ’00Robert J. Roehrig, ’03Mary Ann W. Salazar, ’77, ’95*Daniel J. Samuels, ’08Douglas R. Sarubbi, ’76Ann C. Saucer, ’03, ’73Charles C. Schmidt, ’75, ’71*Lorraine C. Scholler, ’05, ’02Jeanette Schutz, ’14Second Line Enterprises, Inc.Keshav V. Setaram, ’96, ’78Kevin SherinTeresa D. Shipley, ’87, ’82Krishna D. Singh, ’05Paul A. Skinner, ’96*James C. Smith, ’02, ’95Jo Ann B. Smith, ’82, ’06John G. Sowinski, ’86*Heath C. Spore, ’95Charlyn M. Stanberry, ’07, ’05Karen Steil, ’05Daniel P. Stephens, ’09, ’07Craig A. Stuart, ’91Thomas D. Szuba, ’11Justin W. Tabor, ’07Darla M. Olive Talley, ’00, ’91*Irene A. Taylor, ’09The Ivy Apartments, LLC*Jean S. Theagene, ’03Michael E. Thompson, ’12, ’08Tindale-Oliver & Associates, Inc.*Jonathan L. Toothman, ’07, ’01Track Shack Foundation, Inc.*Kimberly L. Triplett, ’10, ’05Shreya A. Trivedi, ’14, ’05UCF Office of Research

& Commercialization*Vanasse Hangen Brustlin, Inc.*Jamie L. Vanderlip, ’08Erika C. Varnado, ’10Igor V. Volkov, ’09, ’07Emily A. Vrotsos, ’12Michael J. Wajda, ’12, ’10, ’09Jacqueline J. WaleskiRichard J. Walsh, ’83, ’77*Teresa M. Walsh, ’91, ’84Lila A. Wherry, ’78, ’73Randall Wilburn, ’98, ’93vMichela A. Williams, ’13, ’09Aeryel D. Williams, ’12Woodrow J. Wilson, ’77Linzy Wilson, ’09, ’05Margi WinnWinter Park

Health Foundation, Inc.*Sarah R. Wise, ’10 John P. Yanas, ’82Matthew D. Zink, ’08, ’03Laurence J. Putchinski, ’05, ’89

The university, college and school greatly appreciates the generous financial contributions of the donors listed below.

*Members of the President’s Circle (annual giving of $1,000 or more)

These names were compiled as of April 30, 2014. If you made a contribution and your name was inadvertently omitted, we apologize. Please contact us at 407-823-1270 so we can report your gift in an online version of the publication.

P.O. Box 161395 Orlando, FL 32816-1395

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Public Administration FOCUS is an annual publication of the School of Public Administration at UCF. Read past issues at www.cohpa.ucf.edu/publicadmin/annual-pa-focus/.

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Public Administration FOCuSACADEMIC PROGRAMS

Degree Programs• B.A. in Public Administration• B.S. in Public Administration• Master of Public Administration (M.P.A.)*+

• Master of Nonprofit Management (M.N.M.)*++

• Master of Research Administration (M.R.A.)++

• M.S. in Urban and Regional Planning• Ph.D. in Public Affairs –

Public Administration Track+

Undergraduate Minor/National Certificate• Nonprofit Management/National

Certificate in Nonprofit Leadership Alliance**

Other Undergraduate Minors• Emergency Management and

Homeland Security• Public Administration• Urban and Regional Planning

Graduate Certificates• Emergency Management and

Homeland Security • Fundraising++

• Nonprofit Management++

• Public Administration++

• Research Administration++

• Urban and Regional Planning

*Dual M.P.A./M.N.M. option is available**National certificate program also available to graduate students+Dual M.P.A./Ph.D. option is available++Offered completely online

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