university of dundee one it. “to become scotland’s leading university we need an organisation...
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UNIVERSITY OF DUNDEEONE IT
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“To become Scotland’s leading University we need an organisation that is productive, efficient, operates using single processes and approaches, makes the best use of its systems to provide information that will inform operational and strategic decisions and ensures single line management, with staff based where best to deliver the service required…”
Professor Pete Downes – Principal and Vice-Chancellor
One Dundee
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The efficient coordination of resources in those teams supporting information systems across the University.
University Strategy to 2017
One IT
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“For changes like this to be effective they have to be much more than a rebranding or restructuring, they have to represent a fundamentally different approach to the way we deliver services, conduct our business and function as a University”
Professor Pete Downes – Principal and Vice-Chancellor
One Approach
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Infrastructure
WebDev
Email Systems
Business Systems
Desktop&
Dev 100% core
funded
What does ‘in-scope’ mean?
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School or College Specific
Shared b/w Colleges
University WideNetwork, web, security, email, end user devices, storage, office apps, business systems, library and learning systems,
backup, DR, directories etc.
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"The University is open to reviewing its position if information becomes available during consultation which means that you should not be considered within scope. The purpose of the individual consultation meeting is to confirm whether you are in scope for the IT restructure, to clarify your current role and responsibilities, to discuss the overall goals and proposed IT structure and to understand your career aspirations and how we can work together on our transformation journey. I would like to stress that this is not an interview or part of any selection process for proposed roles.”
Individual Consultations
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Monday 2nd February through Friday 27th February50 minute meetingsWork colleague or union rep to accompany if desiredMember of HRMember of IT Management TeamPlease contact Maureen Robertson to schedule a timeMeetings will be available on main campus and at Ninewells
Please let Maureen know if you are interested in one of the senior positions (direct report to mgmt team) so we can prioritise the individual consultations.
Individual Consultations
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Fortnightly meeting with all 3 unions
Part of formal procedure for managing organisational change
Collective Consultation
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Dalhousie BuildingTue 27th 2:30 2G13 Director’s OfficeWed 28th 9:30 3G02 Infrastructure & Research
ComputingWed 28th 2:30 3G02 Business Services
Scrymgeour Building
Fri 30th 2:00 4.01 End User ServicesFeb TBC - Web
Structure Sessions - Change
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We will continue to follow a phased top down hiring process All Senior roles (direct reports to the management team) will be advertised and go through a formal interview process in March / April
Interview panel will be comprised of university wide representation
Once those roles have been filled we will determine which roles are advertised and which will be matched
Selection Process
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Source: Gartner Book 2009 – The Real Business of IT: How CIOs Create and Communicate Value – Richard Hunter, George Westerman
Common attendee issues from MIT Sloan School of Management executive education course “IT for the Non-IT Executive”
According to Gartner’s Richard Hunter et al.:• We’re spending too much on IT• IT is a black hole• Projects fail to deliver• IT doesn’t have a customer focus• We need to spend smarter• Should we outsource?• Huge and unknown risks around IT• Lack of trust between IT and business• Our CIO speaks a foreign language
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ITIL Service Lifecycle…Informing Our Roles
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Skills & Competencies
Duties
Qualifications & Experience
Role Purpose
Based entirely around SFIA Skill descriptions.As the SFIA text has been used verbatim there are naturally occasions where there will be an overlap between role holders. Once the role holders are in place we expect agreement and consensus to form facilitated and enabled by the management team.Defines at the
highest level the job and what is to be performed
Appropriate Essential and Desirable qualifications and experience necessary to fulfil the role
This is where the non technical and behavioural aspects of roles have been captured.
HERA
Job DescriptionsWe have created job descriptions for each post, using a template approach where possible. We expect to discuss and explore these during both structural and individual consultations
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IT Director, Paul Saunders
Assistant Director (Business Services)
Deputy Director (Infrastructure & Research
Computing)
Assistant Director (End User Services) Director’s Office
IT Management Team
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Paul Saunders, IT Director
Compliance & Continuity Manager, Contractor
Security & Risk Management Officer
Office Manager
Receptionists
CMDN Business Partner
CASS Business Partner
CASE Business Partner
CLS Business Partner
Commercial Manager
Procurement Officer
Procurement Assistants
Directors Office
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NEXT STEPS
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Q & A