Urban transport network challenges in Budapest

Dávid VitézyCEO

BKK Centre for Budapest Transport

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PSO Contract Structure

The new governance structureMore tasks, new task sharing scheme, fewer employees

• Previously non-managed tasks • New projects worth HUF 100

billion• Project preparation,

implementation and management • Regulation and Quality Assurance

of taxi services • Continuous quality and cost

control of BKV

• Higher quality level• No increase in headcount

More effective operation

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Total number of employees of Budapest transport governance system

Mobility challenges in Budapest

Increase of car traffic– 1990 – 2008 steady growth– 2008 – 2013 slight increase, stagnation

Decrease of PT usage until 2010New tendencies•Mobility management through new transport governance framework (BKK)•Strategic goal: Budapest to become a more liveable city•Increase modal share of cyclingActions taken

• Major transport development projects• Network optimalisation

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Public transport network

Vehicles (of 4 main subsectors)•1,350 buses•464 trams (including 36 Combino)•117 trolley buses (including 27 low-floor)•381 metro cars

Public transport – organising PT in Budapest

• 3.322 km of transport network• Planning, scheduling and update of

the operation of 307 lines• Organising the daily circulation of

2,268 vehicles • Commissioning 18.5 billion

passenger space-kms• Absolving 1.4 billion trips per year

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Public transport – organising PT in Budapest

BKK’s tasks: •Routing•Scheduling•Defining traffic order•Passenger information services

•150-200 service instructions per year (permanent route or network changes)•750-800 action plans per year (extraordinary service changes, stop relocations, routing)

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Metropolitan Area TransportServing nearly half a million passengers

New Customer Service Points

Development of Customer ServicesNew business opportunities• Adjusting ticket office business hours to

customer demand• Introducing new ticket types:

• Extension weekly Budapest pass• Annual pass with rolling validity from day of

purchase• 5/30 BKK travelcard

• Public transport boat tickets: revenue potential from tourism

• 54 ticket offices, 2 customer service points• 238 ticket sales assistants• 134 distribution sites (newsagents, post

offices, MÁV Hungarian State Railways ticket offices etc)

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Customer CommunicationNew quality level of passenger information• bkk.hu website (timetables, traffic information):

32,000 visitors per day• BKK Facebook (real-time traffic information channel:

31,000 visits/day• An average of 13,000 customer queries/month• Communication of 60 updates on services

changes/month • Ongoing communication of traffic changes,

refurbishments• Maps, information overview materials• Monthly averages of in-house graphic design products:

• 300 infographics, 40 maps, 70 vehicle side-sign graphics

• 2,500 timetable signs, 1,400 printed vehicle side-signs, 3,600 printed information leaflets

• BKK INFO: real-time, up-to-date information, currently 6,500 subscribers

• BKK INFO: development of mobile app

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Visible results: revenue increase instead of price increase

Price and revenue compared to previous year

Year/year price index (%) and fare revenue index index (%)

Front-door only boarding policy

• Reducing fare evasion• Cleaner vehicles, safer travel • Ticket sale onboard

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Percentage of bus lines with the front-door only boarding policy

Development of PT services Reform of night-time transport services

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• 0-24 Combino tram on Grand Boulevard (ring road)

• 3 new nightbus lines, 12% service increase

• Network development, 50% cost-saving on internal service lines (HUF 129 million/year)

• Extended public service

• 12% more services• HUF 129 million cost reduction

Performance changes (daily line km)

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• Traffic light programming• 30 signalled junctions• Longer green period• Facilitation of delayed vehicles with

the help of the FUTÁR AVL system• Management of vehicles on

intersecting lines• No need for driver’s involvement

Prioritisation of PT vehicles

M4 metro development

• Full budget: EUR1.3 bill• EU & national co-funding: 50-60%• Technical content:

2 tunnels, 7.4 kms,Driverless trains, 10 new stations

• Status: 80% complete• To be completed by

Q1 2014

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”Heart of Budapest”

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•urban development of public spaces in the city centre•enjoyable walking experience for locals and tourists alike, barrier-free accessibility•more green areas, cleaner air•reduced traffic by level crossings

Refurbishment of Tramlines 1 and 3• Total cost: 132 million EUR• EU & national

co-financing: 93.92%• Technical content:

Upgrade and extension of tram line 1 (13.4 km) and of tram line 3 (13.5 km)

• Status: contracted• To be completed by 2015

Interconnected tram network in Buda

• Total cost: 48 million EUR• EU & national co-financing:

83.4%• Technical content: Creating

direct connection between North- and South-Buda, new service arrangement

• Status: under procurement (building permits to be issued by Q4 2013)

• To be completed by 2015

New tram and trolleybus rolling stock

• Total project cost: EUR 140 million• EU & national co-financing: 99.33%• Technical content: 25 low-floor trams (32-36

m), 12 low-floor trams (52-56 m) + 236% option for 12 long and 75 regular vehicles, 10 low-floor trolleys (articulated), 14 low-floor trolleys (non-articulated) + 279% option for 7 non-articulated and 60 articulated vehicles, additional infrastructure development (incl. 3 tram depots)

• Status: under procurement• To be completed by 2015

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Vehicle fleet upgrade

Since 2011: procurement of second-hand vehicles in good condition•130 buses (40 more underway)•15 trolleybuses

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Vehicle fleet upgrade new buses without debt increase

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Improvement of cycling infrastructure

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12 km, 50 one-street contraflow

5 Bike-box

6.6 km bike paths, 2.4 km new cycle lanes;

6.5 km bus&bike lanes; advisory cycle lane

Public bike-sharing system (”bubi”)

• Full budget: EUR 3.53 million• EU & national

co-funding: 85%• Technical content:

12.75 km2 operationalarea, 74 locations(average distance 560m),1,011 bikes – 1,514 dockingunits

• Status: contracted• To be completed by Q1 2014

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FUTÁR Project

• New GPS-based central traffic management and passenger information system for surface transport services

• All trams, buses and trolleys will be equipped by satellite geographical positioning system

• New radio communications system • On-board visual and acoustical passenger

information• Real-time travel data in SMS text messages,

online journey planner• Results: more reliable public transport• System owned and operated by BKK• Full budget: EUR 22.3 million

Automated Fare Collection (AFC) system• Full budget: EUR 54.5 million• EBRD loan• 300 new ticket vending machines, new

automated fare collection system, introduction of electronic passes, onboard and platform validators, metro access gates, time-based tickets (pay-as-you-go)

• Status: ongoing• To be completed by 2016

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Development projects for 2014-2025• Reconstruction and extension of

metro line M1• Interoperability of M2 and HÉV

suburban railway lines H8-H9• The southern section of metro

line M5• Development of a complex tram

and trolleybus network in Budapest

• Extension and reconstruction of metro line M3

• Extension of tram line 42• Reconstruction and extension of

tram line 2• Reconstruction and extension of

Budapest Cog-wheel Railway

Questions

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Thank you for your kind attention!

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