using technology to enhance sustainability

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©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL Using Technology to Enhance Sustainability ©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL November 19, 2009 NYPTA America’s Leader in Transit Technology

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John Walsh, Chief Research & Strategy Officer, Clever DevicesFindings have shown that those who use public transportation instead of their automobile reduce their daily carbon emissions and makes significantcontributions to environmental health. This presentation will address improving operational efficiencies to provide increased mobility and reduce environmental consequences; and discuss stakeholder safety and ridership satisfaction which has been recognized by transit agencies as having a significant impact on attractiveness of transit to many current and prospective riders.

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Page 1: Using Technology to Enhance Sustainability

©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

Using Technology to

Enhance Sustainability

©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

November 19, 2009NYPTA

America’s Leader in Transit Technology

Page 2: Using Technology to Enhance Sustainability

©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

Public Transport History

Page 3: Using Technology to Enhance Sustainability

©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

What is sustainability?

sus•tain•able /s ste n bl/ adj. 1 involving the use of natural products and energy in a way that does not harm the environment: sustainable forest management; an environmentally sustainable society

2 that can continue or be continued for a long time: sustainable economic growth. Unfortunately, this level of output is not sustainable. unsustainable

sus•tain•abil•ity /s ste n b l ti/ noun [U]

of or pertaining to sustainable.

Page 4: Using Technology to Enhance Sustainability

©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

What is required for sustainable public transit?

Creating a truly sustainable “smart bus” not only means smart, safe, economic, and efficient mass transit systems, it means that these solutions are built to last.

Page 5: Using Technology to Enhance Sustainability

What does sustainable mean to us?

SUSTAINABILITY

Customer Information

Security and Safety

CAD/AVL

AVA

AVM

Enterprise Management

CCTV

Fare Collection

BusTime

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©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

The SMART BUS

What will a Smart Bus provide?

• Reliable, consistent public information

• Travel alternatives and choices

• Technology-enabled

• Faster, more reliable service

• Improved customer convenience, safety, and security

• Attract choice riders

• Desirable environment

• Environmentally benign

• Accessible to all population segments and demographics

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©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

SmartBus Components

•Video wallVideo wall•Mobile SupervisorsMobile Supervisors

WANWAN

LANLAN

• IVRIVR• VMS at Stations/StopsVMS at Stations/Stops• Web-BasedWeb-Based• Real-Time Information Real-Time Information on mobile deviceson mobile devices

• Other Other TransitservicesTransitservices• Other Transit Other Transit PropertiesProperties

• Two FacilitiesTwo Facilities• In-garage Vehicle In-garage Vehicle Locator Locator • On-board On-board diagnosticsdiagnostics

•SchedulingScheduling•PlanningPlanning• OperationsOperations•PayrollPayroll

•Increase RidershipIncrease Ridership

•Increase Increase IntensificationIntensification

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©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

What are the components of a SMART BUS?

•Computer Aided Dispatch (CAD)

•Automatic Passenger Counting (APC)

•Automatic Vehicle Location (AVL)

•On-Board Data Terminal (MDT)

•Security Cameras

•Variable Message Signs (VMS)

• Voice Annunciation

• Reliability measures

• Full spectrum of custom information

•Customer Information

•Traffic Signal Priority (TSP)

•Maintenance Data

•Interactive Voice Response (IVR)

•Indoor Vehicle Tracking

•Supervisory Vehicle Technology

What are the components of a SMART BUS?

Page 9: Using Technology to Enhance Sustainability

©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

Technology-enhanced Bus Rapid Transit

The ideal BRT system will have technology in place to upgrade amenities and service to deliver:

•Upgraded bus environments: reduced interior noise, improved ride experience, more comfortable seats•Better information for customers with potential for expansion•Faster loading times•Buses will be measurably quieter on the outside•Buses will be 20 - 30 percent more fuel efficient•Faster travel times

State-of-the-art buses will include: •Hybrid-electric drive vehicles•Carpeted sidewalls and upgraded seats•Upgraded destination signs•Interior security cameras•Air cleaning system capable of eradicating over 95% of known airborne biological toxins•Fare payment will be made with a “smart card” •Better climate control system•Enhanced stops•Upgraded shelter and lighting•Space for schedules and maps•Real-time bus arrival technology

SUSTAINABILITY

Enterprise Management

Page 10: Using Technology to Enhance Sustainability

©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

Elements Required for BRTBRT ELEMENTS REQUIRED IMPORTANT LESS IMPORTANT

Smart Bus X

Bus Lanes X

Signal Pre-Emption X

AVLC X

Bus to Bus Communication X

Real Time Schedule Adjustment X

Dedicated Right-of-Way X

CCTV X

Pre-Paid Fare X

Smart Cards X

Real Time Customer Information X

Multiple Door Loadings X

Busways X

Platform Boarding X

BRT ELEMENTS

Page 11: Using Technology to Enhance Sustainability

©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

BRT Technology

Multiple Door Loadings

Bus to Bus Communication Management

Signal Pre-Emption

Bus Lanes

Dedicated Right-of-Way

Platform Boarding

BuswaysPre-Paid Fare

Smart Cards

Real Time Schedule Adjustment

Real Time Customer Info

Enhanced Safety & Security

CCTV – Traffic Mgmt & Parking Enforcement

SMART BUS

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©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

How does security and safety technology enhance sustainability?

The question is: how can we as a nation, secure supplies, encourage industries and consumers to use energy more efficiently, and do so in ways to sustain economic and environmental sectors for our transportation systems?

A successful overall strategy would aim at:

• Reducing the gap between energy demand and supply

• Improving energy efficiency and conservation

• Diversifying sources of energy supply

• Investing in energy infrastructure development

• Alternative and renewable sources of energy

• Investing in new innovative technologies, to significantly reduce greenhouse gas emissions

With goals to increase personal mobility, improve homeland security, and increase transit safety, security technology can ensure that these goals are met.

SUSTAINABILITY

Security and Safety

Bus rapid transit security technologies serve to integrate intelligent transportation system technology, operational strategies for speeding up bus service, and customer-friendly information and fare collection.

Reducing the life-cycle costs of vehicles, systems, and facilities through the introduction of low-emission, high-efficiency transit vehicles, will enable us to deliver products and services that are valued by customers. Increasing the quality, reliability and cost-effectiveness of public transportation services leads to increases in transit ridership, provides the means to power transit by “sustainable” sources of energy – sources that eliminate or minimize petroleum consumption and harmful emissions, not just by the vehicle but also by all the links in the energy “chain.” 

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©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

How does customer service technology enhance sustainability?

The concerns of our customers and riders should be the driving force behind creating sustainable solutions that meet all riders’ needs.

The questions that agencies need to ask themselves is what do they do with their materials when they are finished with it? Are chemicals such as mercury and cadmium being disposed of in line with RoHs standards?

Is it through a segregated process? Does their procurement support a sustainable culture?

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©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

Technically-enhanced Traffic PrioritiesTechnically-enhanced Traffic Priorities

Improvements to traffic signal timing and traffic infrastructure will give the SMART BUS priority over other vehicles and allow it to move through traffic faster and more efficiently:

Traffic Signal Priority (TSP)

• Traffic signal controller reacts to an approaching bus

• Gives the bus passage through the intersection with less delay than would have otherwise occurred

Queue-jumping

• Similar to TSP

• Bus operates in a designated lane

• A specially-inserted traffic signal phase is called to serve the bus

• The bus gets the green light while adjacent traffic is held a few seconds longer at a red light

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©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

How does CAD/AVL technology enhance sustainability?

Computer aided dispatch with automatic vehicle location improves call response times, and streamlines the dispatching process. It offers increased mobility of paratransit service for riders who are unable to access conventional or bus rapid transit.

Integrated with GPS for vehicle tracking and wireless communications capabilities, it allows for the wireless delivery of work manifests and turn-by-turn navigation to the driver. It further facilitates real-time status updates between drivers and dispatchers and facilitates reservations, scheduling, dispatching, and routing.

"When customers call to ask 'Why isn't my ride here?' dispatchers can instantly give them an accurate ETA, as they are able to see exactly where the ride is. Without CAD/AVL, dispatchers had to conduct a series of calls to get this information to the customer.

A correctly implemented system can increase revenue trips per hour, as well as a significant reduction in CO2 emissions over just one month of operation.

Additionally, at least 35% is saved in time to manage scheduling same day trips; supplying riders with travel information can be an estimated 50% faster.

Therein lies our sustainability factor.

Page 16: Using Technology to Enhance Sustainability

©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

How does bus arrival prediction technology enhance sustainability?

Bus arrival prediction technology makes accurate arrival time prediction accessible to mobile devices and on the web, empowering riders and greatly increasing the appeal of public transportation, which is good for the environment, the economy.

Using GPS technology, this technology calculates the arrival time of buses for specific stops and routes - then communicates this information to passengers via handheld wireless devices (such as cell phones and PDAs), the Internet, and electronic signs. It allows transit agencies to communicate public service messages to inform riders of service interruptions, emergencies, and other important events.

SUSTAINABILITY

BusTime

Accurately predicting and communicating arrival time to riders allows them to best plan their trip and utilize their time. Telling passengers exactly where their bus is and when it will arrive will make your passengers feel empowered and confident in their public transportation system, and will sustainably increase ridership while reducing negative impact on the environment.

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©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

This Same Solution Can Be Used By Your Street Supervisors To More Effectively Manage Service

• Operator ID, Run #• Off-Route, Dead-Head, Pull-In, and Pull-Out• Manage Bus Bunching

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©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

Prediction Accuracy Tool

Allows administrators to evaluate prediction accuracy for one or multiple routes

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©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

Time Saved as a Result of BusTime™ Utilization Produces Enormous Economic Value to Riders

Number of Trips per Year 131,500,000*

Assumed Usage Rate of BusTime™ ** 50%

Average Wait Time per Trip w/o BusTime™ (min) 6

Average Wait Time Reduction per Trip w/ BusTime™ ** 25%

Wait Time Saved per Trip (min) 1.5

Number of Informed Trips per Year 65,750,000

Total of Wait Time Saved (min) 98,625,000

Total of Wait Time Saved (hrs) 1,643,750

Cost of Rider Wait Time per Hour $11.20*

Total Value of Rider Wait Time Saved $18,410,000

Economic Analysis of BusTime™ Utilization

*National Transit Database 2007

Page 20: Using Technology to Enhance Sustainability

©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

How does CCTV technology enhance sustainability?

Bus mounted cameras have been successfully installed on 10 different bus types.

One example is the CCTV technology installed in London. The context and close up cameras are fitted in a single enclosure adjacent to the blind box. The camera system, including multiplexer and video-recorder, are fitted within secure housings underneath the seating area.

The mobile cameras have been developed to meet requirements. It is important to ensure that the system cannot be corrupted or tampered with. This technology:

Gathers EvidenceMobile camerasStatic cameras

Identifies OffensesIncident detectionPermitted vehicles

Initiates ProceedingsDVLA checkIncident reviewTickets and Warnings

SUSTAINABILITY

CCTV/

Sensor Analytics

Adaptive Intelligent Software and

controls

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©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

Incidents resulted in ticketing per type of camera

• 91 % of CCTV incidents resulted in ticketing

• 87 % of roadside camera incidents resulted in ticketing

• 72 % of bus mounted camera incidents resulted in ticketing

Page 22: Using Technology to Enhance Sustainability

©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

On-Board Security CamerasOn-Board Security Cameras

Screen shots of nine cameras installed on Chicago Transit Authority buses.

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©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

CTA New Flyer 4000

1.1.

2.2.

3.3.4.4.

5.5.

6.6.

7.7.8.8.

9.9.10.10. 11.11.

12.12.

13.13.

Key

1. Front door

2. Front to Rear

3. Center to Rear

4. Rear to Front

5. Rear Door

6. Forward Facing7. Curbside Front 8 .Curbside Rear9. Street-side Front10. Street-side Rear11. Mid-Trailer Rear12. Mid Forward13. Driver Camera

Page 24: Using Technology to Enhance Sustainability

©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

Bus Lane Incursion Benefits

Before Bus Lane Incursion After Bus Lane Incursion

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©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

Annual amount of PCN`s Bus Mounted / Statics from 2004 to 2009. 2004: 180.000 Tickets. 2009 inclusive October 10.282 Tickets.

Page 26: Using Technology to Enhance Sustainability

©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

Why monitor?

Objective appraisal of busservice enhancements

Data for assessment of enforcement strategies

Consistent performance indicators

Independent of bus

operatorsRegular programRepeatable

analyses

Permanent data

Page 27: Using Technology to Enhance Sustainability

©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

Bus Speed Observations

• Route 43 bus running speeds:

• bus lanes interlanes

• 2001: 18.9 16.0

• 2003: 21.4 15.9

• Change: + 13% - 1%

• Average traffic speeds in test area:

• am peak period: 15.8

• inter-peak period: 14.4

• pm peak period: 15.4

• All speeds were recorded prior to the introduction of the central city congestion charge.

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©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

How does vehicle monitoring technology enhance sustainability?

Automatic vehicle monitoring is a maintenance and operations decision support solution that continuously measures, monitors, and reports the status of critical systems and components of the fleet. It provides reports in a single, common source of diagnostic information.

By providing on-demand access to accurate diagnostic and performance information across the fleet, maintenance personnel can identify and resolve fault conditions before they turn into road-calls and service interruptions. Precise definition of failures and related system performance also allows direct assignment of personnel to required repair actions, eliminating major costs associated with diagnostic time.

SUSTAINABILITY

AVMThis technology satisfies increased ridership demands through greater operational efficiencies, resulting in lower capital costs and operating expenses. It is also an efficient and effective expenditure of transit funds with a high ROI. This increased efficiency improves the quality of mass transit, maintains existing transportation assets, improves air quality, and reduces traffic congestion and energy consumption.

Page 29: Using Technology to Enhance Sustainability

©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

One technology can provide a host of other benefits

• Top level – MPG for each vehicle model

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©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

Vehicle Fuel Efficiency – Drilling Down

Select a route to show vehicle model MPG on that route.

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©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

Vehicle Fuel Efficiency – Drilling Down

Select a route and vehicle model to view fuel efficiency for each operator on that route.

Show ten most-efficient operators and ten least-efficient ones.

Page 32: Using Technology to Enhance Sustainability

©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

Most Efficient Operators Report

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©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

Least Efficient Operators Report

Page 34: Using Technology to Enhance Sustainability

©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

CTA – Worst Operator

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©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

Drill down - Screen Shot of Worst Operator Data

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©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

CTA – Best Operator

Page 37: Using Technology to Enhance Sustainability

©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

Drill down – Screen Shot of Best Operator Data

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©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

Sustainability Reports (Carbon Footprint)

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©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

Yard Mapping/Management

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©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

Benefits of Transit Yard Manager

Automated digital markup sheets• No need to walk garages and yards to look for vehicles• No need for static piece of paper (markup sheet) which quickly becomes out of date.• Dispatchers can quickly see what buses available and which

are held by maintenance.

• Vehicle search time is eliminated for mechanics, operators, and supervisors• Assists Transportation Dispatchers with assignment and monitoring.• Access to location, bus type, and maintenance status ensures that the correct buses are staged correctly for pullout. • Blocks assignments or holds are recorded by pointing and clicking on vehicles on the screen.

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©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

TIGER TEAM

The DOT has an intermodal team of experts from policy, legal, financial, and information technology disciplines to work alongside programmatic experts in operating administrations to anticipate the requirements in the new legislation. Termed the Transportation Investments Generating Economic Recovery – or TIGER – it has worked to establish separate stewardship working groups to coordinate issues such as data reporting, financial management, procurement and grants, job creation, information technology, and accountability.

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©2009 CLEVER DEVICES, INC. PRIVILEGED & CONFIDENTIAL

In conclusion

If we return to our goal of creating the intuitive Smart Bus – the one that actually thinks for itself, its driver, its riders, its mechanic and its Transit Authority – via a sustainable infrastructure – technology is the only means to this end.