$49mRevenue from increase incustomer engagement

Forrester Consulting conducted this study to examinethe potential ROI that enterprises realize whendeploying Agari Customer Protect to eliminate emailas a channel for cyber crime.

Email is the number one communicationchannel with customers, yet customers don’ttrust email due to rampant phishing. Criminalsuse trusted brand names to trick customersinto handing over credentials, moneyor downloading malware.

CHALLENGE

SOLUTIONAgari Customer Protect stops phishing attacksby ensuring that every email your customers receiveclaiming to be from you will actually be from you.

RESULTSOrganizations using Agari increased revenueby millions of dollars annually and eliminatedthe majority of malicious emails sent usingtheir brand names.

AGARI – TRUST YOUR INBOXProtection from the #1cyber security threat.

• Advanced email attacks.• Email attacks that spoof enterprise brands.

Agari helps protectorganizations against:

• Brand damage.• Reduced engagement levels.• Customer abandonment.• Impacts your revenue.

Attacks have a catastrophicimpact on the valueof a brand e.g.:

• Secure your email channel.• Ensure every email your customer gets willbe from you.

• Provide visibility and control of your emailecosystem.

• Optimize third party sending relationships.• Enforce email governance policies.

Agari will:

• Leading Fortune 1000 companies.• Six of the top 10 banks.• Five of the world’s leading social media networks.

Agari is trusted by:

Agari analyzes email sent claiming to be fromyour domains to 3 billion mailboxes across theworld’s largest cloud email providers. Based onthat data, Agari creates a model of legitimateemail behavior for your organization. Then, thatmodel is published via the DMARC standardand used to block all unauthorized email fromreaching your customers’ inboxes.

How?

With Agari at our side,

CISO, leading healthcare company

security is a competitive differentiator.

Return oninvestment

326% 10x millionsMalicious emails stopped in

first 6 months

Using Agari IncreasedCustomer RevenueBy Millions Of Dollars Annually

Learn more at agari.com/ customer-protect

BENEFITS OF USING AGARI

Increase return oncustomer engagement

Reduced needfor customer support

Reduced costof cybersecurity

insurance

Drop in calls from confusedor frustrated customers

4m 1.1m 718k

Avoided erosionof the strong

company brand

Response rate to emailcampaigns rose by 10%

92% 10%

STUDYAPPROACH & PARTICIPANTSTo better understand the benefits, costs,and risks associated with using Agari,Forrester interviewed existing customerswith years of experience working with Agari.

The organizations have leading brands thatare often targeted by groups perpetuatingmalicious emails with the intent of hackingcustomer accounts.

Agari customers interviewed for this research included:

Healthcareinsurance provider

Internetpublishingorganization

Social mediaplatform

E-commercemarketplace

Each organization has the following characteristics:

Has a significant brandSends 100 millionemails annuallyto consumers

Employs call centerprofessionals