Built for what lies ahead

“We are more than a network of pipes - the safety of our staff and the wider public are

everything to us. That’s why we have teamed up with Excelerate Technology for the

on board satellite communications of our two new mobile command units”

About Scotia Gas Networks

Scotia Gas Networks operates two of the UK's largest gas networks through 74,000 km of gas mains and services.

We provide a safe and secure supply of natural gas to 5.8 million customers and are the second largest gas distribution company in the UK.

Our networks cover a diverse area. We deliver gas to 75 per cent of Scottish households, from the cities of Glasgow and Edinburgh to remote areas through our Scottish Independent Undertakings at Stornoway, Wick, Thurso, Oban and Campbeltown.

In England, we operate from Dorset in the west to Dover in the east. Our networks stretch as far north as Milton Keynes and Banbury and include all London Boroughs south of the Thames.

We’ve come along way since our formation in 2005, our achievements were recognised when we were named Com-pany of the Year at the 2010 Gas Industry Awards, a reflection of the progress made in the five years since SGN was born.

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Our Innovation

In a business such as ours, innovation is key to moving forward and developing success across a range of areas. Innovation can deliver significant business, customer and sustainable benefits.

Ensuring we manage and operate our networks in a safe and reliable manner and have the necessary arrangements in place to respond to a gas supply emergency, we have invested in two Satellite Broadband Enabled Mobile Command Units.

SuperSat - our choice of mobile satellite platform is ultra resilient and robust enough to deal with the most challenging environments. SuperSat operates on a private, low contended network ensuring reliable, super fast speeds anywhere throughout the UK at anytime.

These vehicles can be immediately dispatched and deployed either close to or in the immediate vicinity of any hazardous area in the event of a gas leak or explosion.

The on board technology and communications will help us improve our ability to manage and resolve incidents in real-time through on site command and control capability and ensure the safety of our staff, customers and the general public.

By demonstrating the highest standards of safety, reliability and efficiency, we aim to become the UK's leading gas network operator.

Founded in 2001, Excelerate Technology provides independent, private and secure communications solutions to government and commercial customers across the globe. The concept of satellite enabled mobile vehicle solutions is not new, however, the ability to provide instant scalable communications bubbles and sustains multiple applications across an incident ground or remote environment is. Our solutions enable operational personnel to rapidly deploy resilient and reliable communications applications, without reliance on normal terrestrial networks. Our team consistently deliver mission critical solutions to a varied range of markets spanning Emergency Responders, Government Organisations, and Maritime firms as well as other sectors including Education, Health, Oil and Gas, Prisons and Public Transport. We provide a wide and continually expanding range of solutions and services to our customers on a

worldwide scale. From our UK based International Headquarters our reach is spreading allowing us to be more local to our customers and partners in Africa, Australasia, Europe, the Middle East, the UK and the USA alongside regional offices based in Abu Dhabi, Doha, Dubai, Melbourne, Perth and Washington DC. From mobile banks and libraries requiring access to broadband in rural locations, through to fully integrated mobile offices and command and control units, the provision of our solutions is supporting our customers in business continuity, resilience, civil contingency and multi agency cooperation, helping communities to stay connected through any situation. Genuine innovation lies at the heart of our growth story and our continued success is firmly linked to the commitment we make to new technologies and our customers. Everything we do is designed to bring critical information to our clients’ fingertips faster than ever before.

About Excelerate

ur in-house Technical, Research & Development department continually monitor leading edge technologies to make sure we can offer and tailor solutions exactly to our customer’s requirements. We are truly changing the game for secure managed communications. Our Customers’ include:Scotland, England & Wales HART(Hazardous Area Response Team)

Home OfficeThe Scottish Fire ServiceYorkshire Water, Civil Contingency Organisations and Local AuthoritiesAll NHS Ambulance TrustsIn excess 28 Fire & Rescue Services UK Police Forces including; Thames Valley, Sussex, Surrey, Leicestershire, Gwent, Garda and The Metropolitan.

We have experience in working with organisations within Government, the Emergency services and utilities sectors including Nuclear Divisions and Oil & Gas globally. Nothing is more important to us than having the trust of our customers and we have built our reputation on a tradition of outstanding service and technical knowledge. Our customers feel safe in the understanding that all their communications needs are in the best possible hands.

“Our customer’s work is not ordinary, therefore we cannot be ordinary in anything we do.”

David SavageCEO and Founder: Excelerate Technology Limited.

Working Together Towards the Same Operational Picture

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In order to co-ordinate and resolve an incident in the most efficient way, we have teamed with Excelerate Technology to deploy Mobile Command Units across its regions. Integrated on board the two, newly commissioned Mobile Command Units will be Excelerate Technology’s superfast broadband KA satellite service; SuperSat. The KA SuperSat service will allow us to connect to back office infrastructure applications at headquarters that are required when responding to emergency incidents. Real time communications.

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and IT solutions provided. Understanding of our business's expectations was exceeded, this was provided by the WYVQLJ[�THUNLY��ZL[[PUN�JSLHY�HUK�WYLJPZL�Z[HRLOVSKLY�WSHUZ�[OYV\NOV\[�[OL�WYVQLJ[�HUK�I`�OH]PUN�M\SS�LUNHNLTLU[�HUK�I\ZPULZZ�I\`�PU��5V[�VUS`�OHZ�[OPZ�WYVQLJ[�L_JLLKLK�V\Y�L_WLJ[H[PVUZ��M\[\YL�WYVVMPUN�MVY�JOHUNLZ�HUK�JOHSSLUNLZ��PU[V�

the future have also been carefully and fully considered. Delivery has involved several teams working in partnership, both within SGN (Scotland & Southern) and external contractor partners.

Tracey McIntyreHead of Operations (Replacement)

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The roof mounted satellite platform (SuperSat) gives us high speed, resilient broadband anywhere in the UK including areas where there is little or no 3G, 4G or broadband coverage.

With connectivity of up to 10MB down and 4MB up, all of our data, video, voice and Internet requirements will be seamless without interruption.

Our highly sophisticated communications capabilities enable us to be a key cooperating responder in the event of a critical situation such as a gas leak or explosion.

If a public network becomes overloaded, our communications will not be disrupted as we will be operating on a low contended, secure private network as used by the emergency services.

Our expectations of what communications on board our vehicles can deliver have already been exceeded and as new technologies emerge we are confident in integrating them in to an already future proof system.”

Debbie MannIT Project Manager

‘”Some of the key points for me that have enabled the vehicle to be completed are ensuring we had clear role HZZPNUTLU[�YLWVY[PUN�HUK�YLZWVUZPIPSP[PLZ��>L�ZWLU[�[OL�[PTL�HZ�H�WYVQLJ[�[LHT�SLHYUPUN�HIV\[�V[OLY�KLWHY[TLU[Z�

and their challenges. We also managed the business' expectations by clear communications, calls, presentations, making the vehicles an agenda item on all fleet meetings”

Paul DaviesSGN Fleet Manager