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UWA AGENT BEST PRACTICE GUIDE
ACKNOWLEDGEMENT
The University of Western Australia acknowledges that it is situated on Noongar land and that Noongar people remain the spiritual and cultural custodians of their land and continue to practise their values, languages, beliefs and knowledge.
We have created this guide to provide you, as one of our international education agents, with a greater understanding of The University of Western Australia (UWA). Within this guide you will find information to assist you with promoting UWA, submitting applications on behalf of your students and finding support for any issues you encounter. We hope you will enjoy being part of our international community.
Welcome to our Agent Network .................................................... 2Your contacts in Future Students ................................................. 4International Relationships Management ............................................4
International Agent Management ..........................................................5
Future Students Centre (International) .................................................5
Why recommend UWA? ................................................................. 6Life in Perth .................................................................................... 8Our undergraduate study options .............................................. 10Our postgraduate study options ................................................ 11Connecting with your Agent Portal ............................................ 12Accessing our promotional material .......................................... 14Print promotional material ....................................................................14
Electronic promotional material ..........................................................14
Acquiring UWA-branded images and logos .......................................14
Your agreement with UWA ........................................................... 15Receiving our communications .................................................. 15Preparing your student’s UWA application ................................ 16Submitting supporting documentation .............................................16
Certified copies of transcripts...............................................................16
Document translation .............................................................................16
Evidence of English Language Competency (ELC) ............................16
Higher Degree by Research applications – Master’s or PhD ..........17
Study Abroad ............................................................................... 18Alternative Pathways ................................................................... 19Taylors College Perth ............................................................................. 19
Canning College ...................................................................................... 19
The Western Australian Universities Foundation Program .......... 19
UWA Centre for English Language Teaching (CELT) ......................... 19
Scholarships for your student .................................................... 20Submitting your student’s application: UWA Apply .................. 21Step 1: Accessing UWA Apply (agent dashboard) ............................ 21
Step 2: Logging in to UWA Apply ......................................................... 21
Step 3: Adding other team members ................................................. 21
Step 4: Adding applicants ..................................................................... 21
Step 5: Starting an application ........................................................... 22
Step 6: Quick view of application ........................................................ 22
Step 7: Accepting an offer ...................................................................... 23
Step 8: Contract acceptance ............................................................... 23
Nomination of agent form ........................................................... 25Deferring an offer ........................................................................ 25Claiming your commission .......................................................... 25What to include on your commission invoice ................................... 25
Where to send your commission invoice ........................................... 25
Additional tips for a speedy commission claim ............................... 25
UWA’s location ............................................................................. 26Getting assistance for your enquiries ........................................ 28Useful links ................................................................................... 30Glossary ........................................................................................ 32
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ContentsWelcome to our Agent Network
Future Students Centre (International)In instances where you are unable to reach your International Relationship Manager or Regional Manager, the International branch of the Future Students Centre, which is based in Perth, is available to support you with your questions relating to UWA courses and entry requirements for undergraduate and postgraduate coursework applications. Individual members of the team are fluent in the following languages: Bahasa Indonesia, Bahasa Melayu, Cantonese, Mandarin and Vietnamese. Let the team know if you would prefer to discuss your enquiry in any of these languages, so that they can direct you to the right team member. The team also undertakes conversion activities directly with students in which they will acknowledge your agency’s relationship.
Team Leader (Operations) Ms Rhiannon BearFuture Students Adviser Ms Jocelyn CheeFuture Students Officer Ms Anjo XieFuture Students Officer Ms Hannah VuFuture Students Officer Mr Hussin GohFuture Students Officer Mr Jack Bao
Contact: E: [email protected] T: 131 UWA (within Australia) – select option #2
+ 61 8 6488 1000 (outside Australia) – select option #2
North AsiaInternational Relationships ManagerMrs Michelle TeasdaleE: [email protected] T: +61 8 6488 6700
Digital Engagement Officer (China)Ms Vanessa ZhangE: [email protected]: +86 138 1688 5884
Senior Regional Manager (China)Ms Michelle WangE: [email protected] T: +86 21 6891 3539
International Relationships Officer Ms Hope BaylisE: [email protected]: +61 8 6488 4612
Regional Manager (North China)Mr Jeff ZhangE: [email protected]: +86 186 1157 5883
Regional Manager (South China)Mr William LiE: [email protected]: +86 20 83311612 Ext 88
ManagerAssociate Director, International Relationships Management
Ms Marion MooreE: [email protected]: +61 8 6488 3993
South Asia and the AmericasInternational Relationships ManagerMrs Ruth KastratiE: [email protected]: +61 8 6488 1443
Regional Manager (South Asia)Ms Shilpi NairE: [email protected]
Regional Manager (South Asia)Ms Vitoli ChophyE: [email protected]: +91 99 99 726 417
Senior Regional Manager (South Asia)Mr Rutwik Pungliya E: [email protected]: +91 90 96 277 773
Southeast AsiaInternational Relationships ManagerMs Mary RichardsonE: [email protected] T: +61 8 6488 3217
Regional Manager (Indonesia)Ms Ima DewiE: [email protected]: +81 29 878 8809
Regional Manager (Malaysia and Brunei)Ms Isabella WeeE: [email protected]: +60 12 521 9211
Senior Regional Manager (Singapore and Malaysia)Mr Gervais YamE: [email protected] T: +65 8332 8599
Regional Manager (Vietnam, Myanmar and Cambodia)Ms Trinh NgoE: [email protected] T: +84 28 3910 2084
Australia and New ZealandInternational Relationships ManagerMs Alison ChanE: [email protected]: +61 8 6488 1450
Africa, Europe, Middle East, PakistanInternational Relationships ManagerMr Paul BuistE: [email protected] T: +61 8 6488 7782
Regional Manager (Europe)Mr Paul BeavittE: [email protected]: +44 777 615 5505
Regional Manager (Europe) Mr Thomas Sandholt Lund E: [email protected] T: +479 6041 316
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International Agent ManagementInternational Agent Management (IAM) is responsible for managing the operational aspects of your relationship with UWA; including agreements, commission payments, agent records, communications, web resources, collateral distribution and additional support.
Associate Director, International Agent Management Mr Joel WittwerManager, Performance and Standards Dr Danica van de VeldeAgent Support Officer Ms Felicity LindsayAgent Support Officer Ms Katrina Tap
General enquiries: E: [email protected]: +61 8 6488 1968
Commission enquiries: E: [email protected] T: + 61 8 6488 3223
International Relationships ManagementThe International Relationships Managers (IRMs) and Regional Managers (RMs) provide onsite support in your region. The team is responsible for managing UWA’s relationship with you; including training, marketing and event support and recruitment strategy discussions. Find the relevant IRM and/or RM in your region on the following map.
Your contacts in Future Students
The Future Students department has three teams that are available to assist you in your role as a UWA representative. All three teams are led by the Director, Future Students (Recruitment).
Director, Future Students (Recruitment) Ms Trish Rechichi E: [email protected] T: +61 8 6488 1853
Below is a summary of the core role and contact points for each division.
Well-established industry partnerships and work-integrated learning opportunities
We invite prospective students to write their future at UWA, setting them apart from other graduates with a world-class university experience featuring the following benefits:
in Western Australia (QS 2020)1st
Ranked
86Globally recognised course structurealigned with leading European, Asian and North American universities
in the world and
One of Australia’s most picturesque and historic campuses
Located in the city of Perth, offering the best of secure urban life, beach living and beautiful natural scenery
Vibrant student life with 140+ clubs and societies
State-of-the-art facilities
Flexible and personalised study options
Integrated professional development and mentoring opportunities
Live and learn with 5 residential colleges located on campus
Student exchange experience available in 30+ overseas destinations
Why recommend UWA?
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Located on the southwest coast of Australia, Perth is Australia’s sunniest capital city, combining dynamic urban living with raw natural beauty and beachside views. Providing a safe and secure environment, with cultural and sporting events all year around, it is the ideal study destination for international students, whether they are looking for a laidback and friendly home-away-from-home or a new life adventure.
If you would like to learn more about the exciting events and openings happening in Perth now, visit these local websites:
Life in Perth
Perth
Darwin
CanberraMelbourne
Adelaide
Jakarta
Kuala LumpurSingapore
Manila
Shanghai
Beijing
Hobart
Sydney
Brisbane
GMT +8
GMT +8Same time zone as 30 per cent of the world’s population
AffordabilityPerth is one of Australia’s most affordable capital cities (EIU 2018)
Cultural diversity
Weather
Perth offers a safe and friendly environment and is home to
nationalities
Beach spotsUrban lifestyle
small bars, cafes
and restaurants have opened in the CBD in the past few years
8+ hours of dailysunshine, giving Perth its reputation as Australia’s sunniest capital
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Broadsheet broadsheet.com.au/perth City of Perth visitperth.com.au The Urban List theurbanlist.com/perth
beautifully clean beaches,
including iconic Cottesloe and surfing hubspot Scarborough
Culture and the arts 100+
200+annual festivals covering the
arts, comedy, fashion, film, food + drink and music
30+
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UWA has five bachelor’s degrees in the following areas (click on the icons to learn more):
Biomedical Science
Science Philosophy (Hons)
Arts Commerce
Our undergraduate study options
More information: https://www.uwa.edu.au/study/courses-and-careers/undergrad
Our postgraduate study options
We provide a diverse range of postgraduate degrees across our four faculties (click on the icons to learn more):
More information: www.uwa.edu.au/study/courses-and-careers/postgraduate
Design hub E-learning suites Strong links with 30+ corporate
partners
Fieldwork intensive learning
Integrated international experience
Connected to UWA’s Cultural Precinct of theatres and
galleries
Ranked 22nd in the world for Anatomy
& Physiology (QS 2019)
Accredited in Europe and North America
Dedicated advanced
chemistry labs
Unique units in leadership and development
Industry experience via professional
placement
New health campus
Specialised training via on-campus trading room
Work-integrated learning units
Individually designed academic
program Engineering and Mathematical Sciences
School of EngineeringEZONE Student Hub opening in 2020
School of Physics, Mathematics and ComputingHome to three startups: Fleeting Engineering, Wearhawk and Mapizy
Arts, Business, Law and Education
Graduate School of EducationProfessional practice units in Master’s courses
Business School State-of-the-art teaching facilities
School of Humanities World-class specialised training in the Master of Translation Studies
UWA Conservatorium of Music Ranked top 50 in the world for performing arts (QS 2018)
School of Social Science UWA Experimental Farm providing practical experience in archeology and forensics
School of DesignOverseas studios held in Asia and Europe
Law SchoolConnected to Oxford University
Health and Medical Sciences
Medical School Interactive hospital-style labs with cutting-edge simulations
School of Biomedical SciencesHome to The Marshall Centre for Infectious Diseases Research and Training
School of Allied HealthHighly qualified, award-winning staff who are passionate about teaching and learning
Dental SchoolPartnered with the Australian Dental Association to provide professional development
School of Population and Global HealthIntegrated practicum in the Master of Public Health
ScienceSchool of Biological Sciences On the doorstep of Australia’s only biodiversity hotspot
UWA School of Agriculture and EnvironmentRanked 18th in the world for Agricultural Sciences (ARWU 2019)
School of Earth SciencesLinked to industry partners across a range of resources, including minerals, energy and groundwater
School of Human SciencesRanked 24th in the world for Sports-Related subjects (QS 2019)
School of Molecular SciencesIndustry and community partnerships embedded on campus
School of Psychological ScienceRanked in the top 50 in the world (QS 2019)
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TIP: We recommend that you use the Agent Portal during your counselling sessions with prospective UWA students to access the most interactive experience and up-to-date information.
We have designed our online Agent Portal as your one-stop resource to access all the information you need on UWA. The portal allows you to easily undertake the following tasks:
• Connect to the application portal• Order UWA brochures and access branded material• Link to UWA admission requirements, course information and fees• Link to the UWA Handbook for comprehensive information on all our units• Access online training materials• Access application and administrative forms• Stay updated with international entry requirements and courses• Access information on pathway providers and alternative entry programs• Explore further information on scholarships, student visas, student health requirements and insurance,
as well as the student experience
TIP: Our Agent Portal features a link to the Education Agent Training Course developed in conjunction with Australian Education International (AEI) and the Department of Home Affairs. This course provides you with information on the Australian education system and Australia as a study destination. It is highly recommended that you complete this course if you have not done so already.
Connecting with your Agent Portal
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Electronic promotional materialUWA’s current International Undergraduate and Postgraduate Course Guides, International Mini Guide, UWA CELT brochure, HDR flyer and Study Abroad and Exchange brochure can be downloaded via the Agent Portal.
Additional faculty-specific resources are also available to download from the Agent Portal.
Acquiring UWA-branded images and logosA selection of images and logos is available to you when promoting UWA. Example images can be viewed via the Agent Portal. Contact [email protected] to gain access to hi-res versions. Please note that any material produced with the UWA logo must be checked by UWA prior to use, as per your agency agreement.
Exclusion zoneThe UWA logo should always sit within an ‘exclusion zone’ of clear space as demonstrated. The grid structure is based upon the proportions of the logo (X) and should not be encroached upon in any way.
Minimum sizeTo preserve its visual integrity and readability, the logo may be reduced to no smaller than 28mm (landscape).
The formal logoUWA’s logo consists of two visual components – the crest and the customised ‘UWA’ typeface. The logo is available in colour and monotone (black and white).
Print promotional materialAs an authorised UWA representative, you are able to order hard copies of our brochures via the Ascent One system. The following brochures are available to order:
• International Undergraduate Course Guide• International Postgraduate Course Guide• International Undergraduate & Postgraduate Mini Guide• UWA CELT (Centre for English Language Teaching) Brochure• Study Abroad and Exchange Brochure• Higher Degree by Research (HDR) flyer
Use the steps below to order your print brochures:
Primary colour paletteFeatured on the left are the approved colours for the UWA brand. They have been derived from the colours used in the logo.
In accordance with the Education for Overseas Students Act 2000 (ESOS Act), you will have received and signed an Agency Agreement with UWA. This Agreement outlines the responsibilities of both you and UWA in recruiting international students on behalf of the University. Further information on the ESOS legislative framework can be viewed via our website.
Your agreement also contains the following important information:
• The commencement date and duration of the agreement (Schedule 3, Items 1 & 2)• Commission fees (Schedule 3, Item 3)• The performance expectations (for example, minimum number of enrolments per year) for the duration of your agreement
(Schedule 3, Item 5)• The countries in which you are authorised to recruit students (Schedule 5)
Accessing our promotional material
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Log in to www.ascentone.com
Ensure your details are up to date.
Go to Promotional Material > Order Material > Search for ‘University of Western Australia’ in client drop down > click
‘Search’ > select your office(s) > click ‘Next’ >
place your order.
Your order will then be submitted to
UWA for approval.
You’ll be notified of the outcome of your request by email and you will also receive an email when the
materials are shipped.
You can track the status of your
orders by going to ‘Track Status’.
This UWA logo specifications sheet is a quick reference which outlines how to use the UWA logo correctly.
Under no circumstances should the logo or colours be modified in any way, other than those specified in the below guidelines.
The formal logo
The University of Western Australia logo consists of two visual components – the crest and the customised ‘UWA’ typeface.
Minimum size
To preserve its visual integrity and readability, the logo may be reduced to no smaller than 28mm (landscape).
Exclusion zone
The UWA logo should always sit within an ‘exclusion zone’ of clear space as demonstrated. The grid structure is based upon the proportions of the logo (X) and should not be encroached upon in any way.
Primary colour palette
Demonstrated on the right are the approved colours for the UWA brand. They have been derived from the colours used in the UWA logo.
Crest Typography
Logo Specifications SheetMay 2015
The University of Western Australia
UWA blue Pantone Solid Coated 287CC100 M90 Y0 K0R39 G52 B139Hex code #27348b
UWA gold Pantone Solid Coated 110CC0 M20 Y100 K15R225 G182 B0Hex code #e2b600
UWA silverCool Gray 1CC0 M0 Y0 K10R236 G236 B236Hex code #ececec
X
X
X
X
Exclusion zone
28 mm
Minimum size
Landscape colour Landscape mono
This UWA logo specifications sheet is a quick reference which outlines how to use the UWA logo correctly.
Under no circumstances should the logo or colours be modified in any way, other than those specified in the below guidelines.
The formal logo
The University of Western Australia logo consists of two visual components – the crest and the customised ‘UWA’ typeface.
Minimum size
To preserve its visual integrity and readability, the logo may be reduced to no smaller than 28mm (landscape).
Exclusion zone
The UWA logo should always sit within an ‘exclusion zone’ of clear space as demonstrated. The grid structure is based upon the proportions of the logo (X) and should not be encroached upon in any way.
Primary colour palette
Demonstrated on the right are the approved colours for the UWA brand. They have been derived from the colours used in the UWA logo.
Crest Typography
Logo Specifications SheetMay 2015
The University of Western Australia
UWA blue Pantone Solid Coated 287CC100 M90 Y0 K0R39 G52 B139Hex code #27348b
UWA gold Pantone Solid Coated 110CC0 M20 Y100 K15R225 G182 B0Hex code #e2b600
UWA silverCool Gray 1CC0 M0 Y0 K10R236 G236 B236Hex code #ececec
X
X
X
X
Exclusion zone
28 mm
Minimum size
Landscape colour Landscape mono
This UWA logo specifications sheet is a quick reference which outlines how to use the UWA logo correctly.
Under no circumstances should the logo or colours be modified in any way, other than those specified in the below guidelines.
The formal logo
The University of Western Australia logo consists of two visual components – the crest and the customised ‘UWA’ typeface.
Minimum size
To preserve its visual integrity and readability, the logo may be reduced to no smaller than 28mm (landscape).
Exclusion zone
The UWA logo should always sit within an ‘exclusion zone’ of clear space as demonstrated. The grid structure is based upon the proportions of the logo (X) and should not be encroached upon in any way.
Primary colour palette
Demonstrated on the right are the approved colours for the UWA brand. They have been derived from the colours used in the UWA logo.
Crest Typography
Logo Specifications SheetMay 2015
The University of Western Australia
UWA blue Pantone Solid Coated 287CC100 M90 Y0 K0R39 G52 B139Hex code #27348b
UWA gold Pantone Solid Coated 110CC0 M20 Y100 K15R225 G182 B0Hex code #e2b600
UWA silverCool Gray 1CC0 M0 Y0 K10R236 G236 B236Hex code #ececec
X
X
X
X
Exclusion zone
28 mm
Minimum size
Landscape colour Landscape mono
This UWA logo specifications sheet is a quick reference which outlines how to use the UWA logo correctly.
Under no circumstances should the logo or colours be modified in any way, other than those specified in the below guidelines.
The formal logo
The University of Western Australia logo consists of two visual components – the crest and the customised ‘UWA’ typeface.
Minimum size
To preserve its visual integrity and readability, the logo may be reduced to no smaller than 28mm (landscape).
Exclusion zone
The UWA logo should always sit within an ‘exclusion zone’ of clear space as demonstrated. The grid structure is based upon the proportions of the logo (X) and should not be encroached upon in any way.
Primary colour palette
Demonstrated on the right are the approved colours for the UWA brand. They have been derived from the colours used in the UWA logo.
Crest Typography
Logo Specifications SheetMay 2015
The University of Western Australia
UWA blue Pantone Solid Coated 287CC100 M90 Y0 K0R39 G52 B139Hex code #27348b
UWA gold Pantone Solid Coated 110CC0 M20 Y100 K15R225 G182 B0Hex code #e2b600
UWA silverCool Gray 1CC0 M0 Y0 K10R236 G236 B236Hex code #ececec
X
X
X
X
Exclusion zone
28 mm
Minimum size
Landscape colour Landscape mono
> > > >
Your agreement with UWA
Receiving our communications
IAM sends periodic communications to update you on what is happening at UWA. The content includes changes to admission requirements, courses and application dates; the latest UWA news and highlights relevant to counselling your students; and general updates.
If you or anyone in your agency would like to be added to the mailing list or need to change your details, contact [email protected].
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There are several documents your student must provide in order to make a full and complete UWA course application. It is essential that you check the entry requirements for the course your student wishes to enrol in to ensure that you prepare all the necessary supporting documentation. These usually include:• Academic transcript/s• Proof of citizenship – i.e. passport or citizenship documents• Evidence of English language competency• Course-specific supporting documentation – i.e. Curriculum Vitae, Referees, Personal Statement
Preparing your student’s UWA application
TIP: Check the Future Students website for a list of eligibility criteria for international secondary school qualifications. Qualifications not listed on the website can be considered on an individual basis.
Submitting supporting documentationSupporting documentation must be scanned from the original in colour and uploaded as part of the online application. In the event that you are unable to produce a colour scan, Admissions will accept either a colour photograph or a black and white certified scan.
Further information on the scanned document requirements can be accessed via our website.
Certified copies of transcriptsAll copies of academic documents provided must be certified as true copies of the original prior to submitting the application. Certification will be requested if it is not provided in the first instance, which will result in processing delays.
As an authorised UWA representative, you are authorised to certify copies of original documents for application purposes.
Document translationDocuments presented in a language other than English will need to be accompanied by an English translation. The translation can be provided by a registered translator in your home country.
Evidence of English Language Competency (ELC)UWA accepts a number of English tests, including IELTS, TOEFL and Cambridge Certificates.
For a detailed explanation of how to provide evidence of ELC, view the English language requirements on our website.
It is important to note that the English language requirements are different for postgraduate courses. These requirements are available on our website.
Higher Degree by Research applications – Master’s or PhD Applications for research and research-combined courses, known as Higher Degrees by Research (HDR), have a different application process. Enquiries and admissions are handled by the Graduate Research School.
To assist your student with making a HDR application you will need to download the Application for Higher Degree by Research form and follow these steps:
Supporting documentation checklist:• Copy of the student’s passport bio-page and visa (if applicable)• A Curriculum Vitae/Resumé of no more than three pages• Research proposal• Original certified copies of all documentation, and original certified English translations of all documentation• Proof of English Language Competency• Electronic copies of previous research thesis and any publications• If transferring from another institution, a statement of circumstances for transfer
Each faculty has specialised staff to assist with your enquiries relating to eligibility, applying, research supervision and research scholarships. The completed application form and supporting documentation should also be submitted to the relevant faculty:
Faculty of Arts, Business, Law and Education E: [email protected]
Faculty of Engineering and Mathematical SciencesE: [email protected]
Faculty of Health and Medical SciencesE: [email protected]
Faculty of ScienceE: [email protected]
1 2 3 4 5
Advise student to identify
research topic
Complete research
application form
Prepare the supporting
documentation
Submit the application to the
relevant faculty
The outcome letter will be sent in 4-6
weeks
> > > >
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If your student does not meet the admission requirements for direct entry into their chosen course there are a number of alternative entry pathways available to them.
Taylors College Perth
Taylors College Perth offers two programs to help international students with meeting the entry requirements for undergraduate study at UWA:• UWA Foundation Program (UWAFP)
The UWAFP provides an academic preparation coursefor students seeking entry to first-year undergraduate study or its equivalent.
• Taylors College diploma program Students can secure entry into the second year of a Bachelor of Biomedical Science, Bachelor of Commerce or Bachelor of Science degree by successfully completing either the Diploma of Commerce or the Diploma of Science.
Enquiries:T: +61 8 6462 1300W: www.taylorsperth.edu.au/contact-us
Canning College
Developed jointly between Canning College and the UWA Business School, the Canning College Diploma of Commerce (UWA stream) allows students to articulate into the second year of UWA’s Bachelor of Commerce.
Enquiries:T: +61 8 9278 3500W: www.canningcollege.wa.edu.au/Contact_Us.htm [Online enquiry form]
The Western Australian Universities Foundation Program (WAUFP)
The WAUFP is designed for international students for whom English is a second language and whose academic achievement in their home country is not sufficient for direct entry. The program is run by Canning College and St George’s Anglican Grammar School.
Enquiries:Canning College (as above) St George’s Anglican Grammar School T: + 61 8 9312 0800
UWA Centre for English Language Teaching (CELT)
If your student does not meet the English language requirements for direct entry they may consider the UWA Centre for English Language Teaching (CELT). UWA CELT offers two pathways to improve English language proficiency to the level required by UWA for our undergraduate and postgraduate courses:• The Academic English and Study Skills Bridging Course• English for Academic Purposes + IELTS or TOEFL
examination
UWA CELT can package a language course with an undergraduate degree, a master’s degree (coursework, professional and research), as well as a research doctorate (PhD).
Further information on English language pathways can be viewed on the UWA CELT website.
Enquiries:T: +61 8 6488 3539E: [email protected]
Alternative Pathways
If your student does not wish to enrol in a full degree course, they may be eligible to apply for the Study Abroad program for one to two semesters. Study Abroad is available at undergraduate, postgraduate and research levels of study.
How to applyTo nominate a student for Study Abroad, contact the Global Learning Office on [email protected] and they will guide you through the application steps. Please note that a Home University Authorisation Form will need to be completed if applicable.
Study Abroad
Compulsory application documents:• a copy of the student’s passport• original academic transcript (or a certified copy)• a proposed study plan• evidence of English language competency (if applicable)
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Scholarships for your student
At UWA, we encourage students to pursue excellence in their studies and we offer a range of scholarships to prospective international students to support them financially.
Global Excellence Scholarship UWA offers scholarships to high-achieving students across the globe. This significant scholarship is awarded to high-achieving undergraduate and postgraduate students, from selected countries, who apply for particular courses at the University.
The scholarships are open to eligible students applying to commence their studies from Semester One in 2020.
Learn more by visiting ‘Global Excellence Scholarship’.
Global Sporting Excellence Scholarship UWA offers sporting scholarships to high-performing athletes, coaches and officials from across the globe who study with us.
This substantial scholarship is awarded to high-achieving undergraduate and postgraduate students from many different countries who are studying a wide variety of courses at the University.
Learn more by visiting ‘Global Sporting Excellence Scholarship’
Submitting your student’s application: UWA Apply
Step 1: Accessing UWA Apply (agent dashboard)Submit an email request to [email protected] with the name and email address of the staff member who will manage the account for your office. International Agent Management will respond directly to set up your account. Once International Agent Management has created your account, you will receive an automated email from the UWA Apply system which will allow you to set your password.
Step 2: Logging in to UWA Apply In your browser, go to www.uwa.edu.au/study/ and click on the ‘Login’ button at the top right of the screen. Your username is the email address that you registered with.
Step 3: Adding other team members UWA Apply allows for multiple logins for your office. Note that this will not affect where Admissions email communications are sent and all staff in your office account can see all students associated with your office.
‘Administrator’ users can add other administrators, counsellors and applicants by clicking on the ‘Add User button’.
‘Counsellor’ users can only add applicants.
Click ‘Add User’.
Step 4: Adding applicants4.1 Add applicantEnter the student’s details. Once completed, the student will receive an email asking them to verify their online account, but you can continue their application without this verification.
4.2 Viewing as applicant To lodge an application for your newly created applicant, click ‘View as’. If the application was submitted in the old portal (agentConnect), you will need to hit the submit button in the new agent portal once you click ‘View as’– this will create an account for the student to verify.
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Agent dashboard
4.1 6.1
4.2
6.2 6.3
Step 5: Starting an application 5.1 Applicant dashboard Click the ‘Start application’ or ‘Continue Application’ button
5.2 Applicant typeThe first step is to select the applicant type.
5.3 Course selectionCourse selection: The portal allows you to choose six preferences to apply for. Choose carefully – you cannot change this after submission!
5.3 Course details tabIndicate here if the applicant would like to be assessed for advanced standing (credit) and whether they wish to apply for a Direct Pathway. Indicate yes to the ‘Alternative Pathway’ question if your client wishes to be considered for other courses that lead to the first preference choice. This includes CELT and graduate certificate options where available.
5.4 QualificationsComplete and upload relevant qualifications here.
5.5 Personal detailsInput the student’s details here.
5.6 Review and submitHere you will review the application details before submission. You can enter an application fee waiver code or be directed to our payment gateway.
Step 6: Quick view of applicationYour agent dashboard is where you can view your agency’s applications.6.1 Filter This is automatically filtered by the application status ‘Needs Review.’ To clear this filter, or add others, you can use the boxes next to the search bar.
6.2 Offer letterYou can download the offer letter. Be mindful to download the latest offer letter if there are multiple versions.
6.3 Document upload
6.3.1 Adding document/s to submitted applicationsIf you need to upload further documents to a previously submitted application you can do so by clicking ‘Upload document’.
6.3.2 Adding documents to conditional offersThis will launch our accept wizard which will allow you to upload documents that are required to meet conditions. Uploading documents here does not mean that the offer is accepted, and your student won’t be committed to starting the course until the acceptance process is completed. After you have uploaded the document, please don’t cancel – UWA Admissions will need to assess the document first.
Step 7: Accepting an offerClick ‘View as’ on the student whose offer you wish to accept. On the student dashboard, click ‘Accept’ to launch the accept wizard.
Step 8: Contract acceptance Due to legal requirements, the student must personally accept the contract. To facilitate this, follow one of these steps:
1. Click ‘Notify Student’ which will email the student asking them to login and accept their contract.
2. OR Download the contract, have the student read and sign it and then upload the completed contract. Please note that this second method is slower as our Admissions staff will check the signature against the student’s passport, which may cause a delay in receiving the CoE.
For more help contact [email protected] with any questions or suggestions.
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If your client is unable to accept their offer, but would like to be considered for another intake, select the defer button from their available offers on UWA Apply.
Please note that deferments are actioned by Admissions on a weekly basis.
What to include on your commission invoiceIn order to process your payment in a timely manner, please include the following information on each of your invoices:• Company logo• Invoice number• ABN number (if GST is applicable)• Date of invoice• Student name/s• UWA student number or Date of Birth• Course name• Course tuition fees • Commission amount• Preferred currency of payment• Company bank details
Where to send your commission invoiceInvoices for commission payment must be sent to [email protected].
Additional tips for a speedy commission claim• Ensure that the details in your invoice are correct• Get the accurate tuition fee amount by using our online fee calculator• Ensure that your bank has the facility to receive Australian Dollars (AUD)
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Student dashboard Nomination of agent form
Deferring an offer
Claiming your commission
If you are representing a student who has previously submitted an application to UWA via another UWA representative or direct application, you must provide a signed Nomination of Agent Form to UWA before we can provide any information to you on behalf of the applicant. Once completed this form needs to be submitted to [email protected].
Unless your agreement states otherwise, invoices to UWA should be made on a semester-by-semester basis. UWA will accept invoices during or after the relevant census month; however, invoices will only be processed after the census date.
The commission is paid on the fees relevant to each semester.
Our terms of payment are 30 days from the end of the month in which we receive the completed invoice.
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UW
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Kings ParkPerth CBDUWA’s location
UWA is only a quick bus ride away from shopping precinct Claremont, Cottesloe beach and the historic port city of Fremantle.
TrinitySt Catherine’s
UnihallSt Thomas More
St George’s
The Future Students website also features key information to prepare students for moving to Perth (click on the icons to learn more):
What to pack for their journey to Perth and UWA
Safety and security
Bringing family
Cost of living
We offer a free 24-hour airportpickup serviceto all our newinternationalstudents.
Connect with a current UWA international student via our Unibuddy online platform.
We can assist your student with finding accommodation for the duration of their studies.Whether it is at one of our five residential colleges located opposite our main campus, independently living off-campus or short-term/temporary stay accommodation.
Assisting your student with their pre-departure preparationThere are a number of support services available to your student to assist them with their transition to UWA.
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I need assistance with… Email PhoneCourse information and entry requirements (UG and PG by coursework)
[email protected] +61 8 6488 1000
Alternative pathways
The application process
Fees, OSHC and/or scholarship information
Application cut-off dates
The status of my student’s application/deferment [email protected] +61 8 6488 1000
A release request for a packaged offer student who hasn’t started UG/PG
A question relating to my Agency Agreement [email protected] +61 8 6488 1968
Updating my email details or adding a new email to the UWA agent communications list
Updating my agent details/office addresses on the UWA website
Logging in to UWA Apply
Accessing or submitting a ‘Nomination of Agent’ Form
Accessing UWA-branded images/logos
My commission payment [email protected] +61 8 6488 3223
A HDR enquiry or application Faculty of Arts, Business, Law and [email protected]
Faculty of Engineering and Mathematical [email protected]
Faculty of Health and Medical [email protected]
Faculty of [email protected]
+61 8 6488 2807
Information on a specific foundation or diploma course
UWA Foundation ProgramTaylors College diploma programhttp://www.taylorsperth.edu.au/contact-us
+61 8 6462 1300
Canning College Diploma of Commerce / The Western Australian Foundation Program (WAUFP) www.canningcollege.wa.edu.au/Contact_Us.htm [Enquiry form]
The Western Australian Foundation Program (WAUFP) via St George’s Anglican Grammar School
+61 8 9278 3500
+61 8 9312 0800
Information on English language bridging courses [email protected] +61 8 6488 3539
Information on on-campus accommodation [email protected] +61 8 9488 0920
Information on off-campus accommodation [email protected] +61 8 9488 0500
Information on Study Abroad [email protected] +61 8 6488 8199
If you’re unsure who to contact for your enquiry, get in touch with the IAM team at [email protected]. We’re here to help.
Visiting UWAWe would be delighted to welcome you on campus. If you or a student you are counselling would like to visit UWA, please contact the relevant International Relationship Manager in your region. See page 4 for the full contact list.
Getting assistance for your enquiries
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Talking to a student uwa.edu.au/study/international-students/chat-to-a-student
AccommodationUWA offers its students a diverse range of on- and off-campus accommodation options, as well as support in finding the right accommodation to suit each individual student.
uwa.edu.au/study/student-life/accommodation
Airport pickupUWA offers a free 24-hour airport pickup service to new international students; it can be arranged via an online form.
uwa.edu.au/study/International-students/moving-to-perth/airport-pick-up
Alternative pathwaysUWA offers a number of alternative pathways and is committed to providing alternative entry schemes for students to be considered for entry if their results are not sufficient to gain admission to their chosen course.
uwa.edu.au/study/how-to-apply/admission-entry-pathways
Careers CentreThe Careers Centre provides services for current students and graduates to develop and manage their career, including individual career advice appointments and resumé reviews. The Careers Centre also manages the Career Mentor Link, a one-on-one mentoring program that matches students with professionals to gain industry knowledge, professional development and career experience to meet their career goals.
careers.uwa.edu.au
English language requirementsAs English is the language of instruction and assessment at UWA, all students need to meet our English language requirements to be eligible for a place.
Undergraduate requirements
uwa.edu.au/study/how-to-apply/english-language-requirements
Postgraduate requirements
uwa.edu.au/study/how-to-apply/english-language-requirements/postgrad-research-english-language-requirements
Graduate Research SchoolThe Graduate Research School is the number one resource for all information relating to postgraduate research degrees.
postgraduate.uwa.edu.au
Useful links
International student informationWe understand that moving overseas can be a daunting experience for students so we have compiled useful information on life in Perth, the cost of living, student visas, health cover, airport pickups and pre-departure information. UWA also has a dedicated International Student Support and Global Learning Office to help our international students with any issues they encounter when they move to Perth to study at UWA.
uwa.edu.au/study/International-students
ScholarshipsAt UWA, we encourage students to pursue excellence in their studies and offer a range of scholarships to prospective international students to support them financially.
uwa.edu.au/study/International-students/fees-and-scholarships/UWA-funded-scholarships
Student experienceThe student experience offered at UWA plays a central role in shaping UWA as a dynamic community. Our staff within Student Experience look after all aspects of the student’s life, including financial aid, health and wellbeing services, volunteering opportunities, transition services and events run by the University’s Student Guild.
student.uwa.edu.au/experience
STUDYSmarterSTUDYSmarter helps UWA students get more out of their study, communication, maths, English language, writing and research skills via interactive workshops, drop-in sessions and online services.
student.uwa.edu.au/learning/studysmarter
Under 18sThe Department of Home Affairs requires students under the age of 18 to have appropriate accommodation and welfare arrangements while studying in Australia. Guardians will be required to fill out the consent form in order for UWA to process the CoE.
uwa.edu.au/study/international-students/moving-to-perth/student-visas/international-students-under-18
UWA Centre for English Language and Teaching (CELT)The UWA Centre for English Language and Teaching provides high-quality English language teaching at The University of Western Australia.
celt.uwa.edu.au
UniAccess – Disability ServicesUniAccess provides free services and individualised support to UWA students who wish to disclose a disability or a medical condition and request assistance.
student.uwa.edu.au/experience/health/uniaccess
UWA SportUWA Sport offers a variety of programs and membership options to suit students – whether they are an elite athlete involved in our Student Athlete Development Program, wanting to be involved in competitive or social sporting events, join the University’s fitness centre or take a short course in activities as diverse as yoga and water sports.
sport.uwa.edu.au
International and overseas qualificationsThe University recognises a number of international and overseas qualifications for eligibility.
uwa.edu.au/study/how-to-apply/international-and-overseas-qualifications
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Overseas Student Overseas Student Healthcare Cover Healthcare Cover (OSHC)(OSHC)
OSHC is insurance to assist international students to meet the costs of medical and hospital care which OSHC is insurance to assist international students to meet the costs of medical and hospital care which they may need while in Australia. they may need while in Australia.
More information: More information: uwa.edu.au/study/international-students/moving-to-perth/health-requirements
Packaged offerPackaged offer Where a student is applying for an undergraduate degree and their academic background is assessed Where a student is applying for an undergraduate degree and their academic background is assessed by UWA as not sufficient for direct entry, they may be eligible for a pathway program. by UWA as not sufficient for direct entry, they may be eligible for a pathway program.
A packaged offer is handled in conjunction with one of UWA’s pathway partners and involves a A packaged offer is handled in conjunction with one of UWA’s pathway partners and involves a foundation or preparatory course followed by the student’s chosen UWA degree. foundation or preparatory course followed by the student’s chosen UWA degree.
Pheme passwordPheme password Pheme is UWA’s access management system. Students use their Pheme password, along with their Pheme is UWA’s access management system. Students use their Pheme password, along with their student number, to access a range of online UWA services, such as student email, Wi-Fi, library student number, to access a range of online UWA services, such as student email, Wi-Fi, library materials, the Learning Management System (LMS) and more.materials, the Learning Management System (LMS) and more.
More information:More information: student.uwa.edu.au/learning/it/pheme
Sponsored studentSponsored student Some students are sponsored by a third party; for example, an organisation such as an employer, a Some students are sponsored by a third party; for example, an organisation such as an employer, a government body or diplomatic organisation.government body or diplomatic organisation.
UWA Centre for UWA Centre for English Language English Language Teaching (CELT)Teaching (CELT)
UWA CELT provides high-quality English language pathway programs to assist students who do not UWA CELT provides high-quality English language pathway programs to assist students who do not meet UWA’s English language competency requirement.meet UWA’s English language competency requirement.
W:W: celt.uwa.edu.au/
UWA ApplyUWA Apply UWA Apply is UWA’s application portal for undergraduate and postgraduate coursework applications. UWA Apply is UWA’s application portal for undergraduate and postgraduate coursework applications. The portal allows you to submit and track the status of applications and accept on behalf of your The portal allows you to submit and track the status of applications and accept on behalf of your students.students.
UWA HandbookUWA Handbook The UWA The UWA HandbookHandbook provides comprehensive information on UWA undergraduate and provides comprehensive information on UWA undergraduate and postgraduate courses.postgraduate courses.
W:W: handbooks.uwa.edu.au/
UWA student UWA student numbernumber
The 8-digit unique identifying number allocated to a student once their application has been The 8-digit unique identifying number allocated to a student once their application has been submitted. This will be their number for the duration of their studies at UWA. submitted. This will be their number for the duration of their studies at UWA.
TERMTERM DEFINITIONDEFINITION
Australian Business Australian Business Number (ABN)Number (ABN)
An ABN is a unique 11-digit number that identifies your business to the government and community. An An ABN is a unique 11-digit number that identifies your business to the government and community. An ABN is only required for businesses operating in Australia that are required to register for GST.ABN is only required for businesses operating in Australia that are required to register for GST.
More informationMore information:: ato.gov.au/business/international-tax-for-business/foreign-residents-doing-business-in-australia/australian-business-number-(abn)/
Advanced standingAdvanced standing Advanced standing involves applying for credit for units passed in a previous course, either at UWA or Advanced standing involves applying for credit for units passed in a previous course, either at UWA or from an external university or institution.from an external university or institution.
Agent PortalAgent Portal The Agent Portal is your online resource for accessing information and promotional material for UWA.The Agent Portal is your online resource for accessing information and promotional material for UWA.
W: W: uwa.edu.au/study/for-agents
Alternative Alternative pathwaypathway
Alternative pathways allow students to be considered for entry to UWA if their results are not sufficient Alternative pathways allow students to be considered for entry to UWA if their results are not sufficient for them to gain direct admission to a course.for them to gain direct admission to a course.
W: W: uwa.edu.au/study/how-to-apply/admission-entry-pathways
Census dateCensus date The Census date is the last date to finalise any up-front tuition fee payments or withdraw from units The Census date is the last date to finalise any up-front tuition fee payments or withdraw from units in the relevant semester/teaching period to avoid incurring a debt. The Census dates for standard in the relevant semester/teaching period to avoid incurring a debt. The Census dates for standard semesters are 31 March for Semester 1 and 31 August for Semester 2.semesters are 31 March for Semester 1 and 31 August for Semester 2.
More information: More information: ipoint.uwa.edu.au/app/answers/detail/a_id/811/~/the-census-date-explained
Conditional offer Conditional offer A conditional offer indicates that the student still needs to meet the requirements of the course; for A conditional offer indicates that the student still needs to meet the requirements of the course; for example, showing evidence of English Language Competency. example, showing evidence of English Language Competency.
Direct pathway Direct pathway placeplace
A direct pathway (or professional pathway) gives students entering an undergraduate degree an A direct pathway (or professional pathway) gives students entering an undergraduate degree an assured place in one of UWA’s postgraduate professional courses upon the completion of their assured place in one of UWA’s postgraduate professional courses upon the completion of their undergraduate degree.undergraduate degree.
This is not to be confused with the term ‘direct entry’, which refers to entering a course without having This is not to be confused with the term ‘direct entry’, which refers to entering a course without having to undertake an alternative pathway.to undertake an alternative pathway.
More information: uwa.edu.au/study/courses-and-careers/undergrad/Direct-Pathways
The ESOS The ESOS legislative legislative frameworkframework
The The Education Services for Overseas Students Act 2000Education Services for Overseas Students Act 2000 (ESOS Act), and associated legislation, sets out (ESOS Act), and associated legislation, sets out the legal framework governing the delivery of education to international students in Australia on a the legal framework governing the delivery of education to international students in Australia on a student visa. The Australian Government, through the Department of Education, administers the ESOS student visa. The Australian Government, through the Department of Education, administers the ESOS Act and its associated instruments.Act and its associated instruments.
More information: More information: internationaleducation.gov.au/Regulatory-Information/Education-Services-for-Overseas-Students-ESOS-Legislative-Framework/ESOS-Regulations/Pages/default.aspx
Goods and services Goods and services tax (GST) tax (GST)
Goods and services tax (GST) is a broad-based tax of 10 per cent on most goods, services and other Goods and services tax (GST) is a broad-based tax of 10 per cent on most goods, services and other items sold or consumed in Australia.items sold or consumed in Australia.
More information:More information: ato.gov.au/Business/GST/
Higher Degree by Higher Degree by Research (HDR)Research (HDR)
A Higher Degree by Research (HDR) is a postgraduate-level degree involving a unique supervised A Higher Degree by Research (HDR) is a postgraduate-level degree involving a unique supervised research project. research project.
More information:More information: handbooks.uwa.edu.au/hdr
Glossary
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CRICOS Provider Code: 00126G DCS 470701440
Phone
Speak to the International Agent Management Team
8.30am–5pm (AWST) Monday to Friday+61 8 6488 1968
Email your enquiries to:
askUWA
Find answers to FAQs anytime
ask.uwa.edu.au
Web chat
Chat with a Future Students Adviser, 2.30–4.30pm (AWST)
Monday to Friday
universitywa uwanews universitywa universitywa uwastudents 澳大利亚西澳大学UWA 西澳大学UWA