value, engagement and trust in the era of social entertainment and second screens

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51% 36% 31% will take action if they DID ENJOY a piece of entertainment 89% 74% Search for more information “Like” it on Facebook Share a link about it on a social network site “Tweet” about it on Twitter “Check-in” to an app or website (e.g. GetGlue, Zeebox) Tell a friend Tell a family member 53% 51% 23% 11% 10% 9% 5% 66% 65% 33% 34% 26% 11% 5% Consumers are more likely to comment about a piece of entertainment content after they have watched, listened to or played it Tell a friend Tell a family member Use Facebook to Discuss Entertainment Content: 50% Comment about it on Facebook “Tweet” about it on Twitter Share a link about it on a social network site Write a negative review on a site (e.g. Rotten Tomatoes) “Check-in” to an app or website (e.g. GetGlue, Zeebox) “I would like to use my computer to access additional online content related to my entertainment” The biggest shift in preferences is being able to use social networks to interact with entertainment, such as voting on favourite contestants “I would like to use social networks such as Facebook or Twitter to interact with entertainmentwill take action if they DON’T ENJOY a piece of entertainment 58% Audiences DO NOT like Frictionless Sharing How audiences share and discuss entertainment content “I would like to use my mobile phone or portable device to interact with entertainmentPreferences for Interacting with Entertainment % Strongly / Somewhat Agree 59% 20% 20% Likelihood of Using Automatic Notifications Likely Neither likely or unlikely Unlikely Data taken from Edelman Value and Engagement in an Era of Social Entertainment and Second Screens. For more info visit: www.edelmaneditions.com/2012/06/socialent/ Is there an appetite for brands to automatically recommend content? Britons are more likely to find brand recommendations on a social network invasive, whereas Americans would appreciate the recommendation

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Page 1: Value, Engagement and Trust in the Era of Social Entertainment and Second Screens

51% 36% 31%

will take action if they DID ENJOY a piece of entertainment89% 74%

Search for more information

“Like” it on Facebook

Share a link about it on a social network site

“Tweet” about it on Twitter

“Check-in” to an app or website (e.g. GetGlue, Zeebox)

Tell a friend

Tell a family member

53%

51%

23%

11%

10%

9%

5%

66%

65%

33%

34%

26%

11%

5%

Consumers are more likely to comment about a piece of entertainment content after they have watched, listened to or played it

Tell a friend

Tell a family member

U s e Fa ce b o o k to

D i s c u s s E n te r t a i n m e n t

Co n te n t :

50% Comment about it on Facebook

“Tweet” about it on Twitter

Share a link about it on a social network site

Write a negative review on a site (e.g. Rotten Tomatoes)

“Check-in” to an app or website (e.g. GetGlue, Zeebox)

“I would like to use my computer to access additional online content

related to my entertainment”

T h e b i g g e st s h i f t i n p re fe re n ce s i s b e i n g a b l e to u s e s o c i a l n etwo r k s to i n te ra ct w i t h e nte r t a i n m e nt , s u c h a s vo t i n g o n favo u r i te co nte st a nt s

“I would like to use social networks

such as Facebook or Twitter to interact with entertainment”

will take action if they DON’T ENJOY a piece of entertainment

58%

A u d i e n c e s D O N O T l i k e F r i c t i o n l e s s S h a r i n g

How audiences share and discuss entertainment content

“I would like to use my mobile phone or portable device to interact with

entertainment”

P r e f e r e n c e s f o r I n t e r a c t i n g w i t h E n t e r t a i n m e n t% Strongly / Somewhat Agree

59%20%

20%L i k e l i h o o d o f U s i n g

A u t o m a t i c N o t i fi c a t i o n s

Likely

Neither likely or unlikely

Unlikely

Data taken from Edelman Value and Engagement in an Era of Socia l Entertainment and Second Screens. For more info v is i t : www.edelmanedit ions.com /2012/06/socia lent/

Is there an appetite for brands to automatically

recommend content?

Br i tons are more l ike ly to find brand recommendat ions

on a soc ia l network invas ive,

whereas Amer icans would apprec iate the recommendat ion