velti. jim brooks - global business development consultant

8
* THE CHATTER * Jim Brooks from Velti Plc

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iMedia Brand Summit presentation. How can mobile drive multi-channel marketing?

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Page 1: Velti.  Jim Brooks - Global Business Development Consultant

*

THE CHATTER

*

* Jim Brooks from Velti Plc

Page 2: Velti.  Jim Brooks - Global Business Development Consultant

What is ?

o Mobile Advertisingo Mobile Advertising

o Mobile Analytics

o Mobile Marketing

• Mobile Sites

• Mobile Applications

• Mobile CRM

Page 3: Velti.  Jim Brooks - Global Business Development Consultant

“A baby is a loud noise at one end and no sense of

responsibility at the other.” Ronald Knox

Page 4: Velti.  Jim Brooks - Global Business Development Consultant

“I had nothing to offer anybody except

my own confusion.”Jack Kerouac

Page 5: Velti.  Jim Brooks - Global Business Development Consultant

“If you start

to take

Vienna, take Vienna, take

Vienna.”Napoleon Bonaparte

Page 6: Velti.  Jim Brooks - Global Business Development Consultant

Probably the most compelling mobile

service in the world (of retail)...

Page 7: Velti.  Jim Brooks - Global Business Development Consultant

• Launched in 2004

• Annual uptake of 60% new users provided with a real multi channel experience

• Enabling an extra sales channel – conversion rate of 55% reservations to

collections

• Argos reminder notifications has added to another 15% of conversions to

A few interesting FACTS

Argos’ mobile channel delivered • Argos reminder notifications has added to another 15% of conversions to

reservations

• 250,000 customer initiated messages per month - total of 2.5millon messages per

month

• All Argos channels sent 30 million mobile customer notifications in 2009 – which

represents 120% annual growth

• Text & Reserve interactive channel resulted in £20m worth of reservations in 2009

• 6 million members within the service – 4 million of those are OPTED IN for

Argos marketing activities

Argos’ mobile channel delivered over £70 million worth of

incremental revenue in 2009

Page 8: Velti.  Jim Brooks - Global Business Development Consultant

Everybody needs to start somewhere…