velti. jim brooks - global business development consultant
DESCRIPTION
iMedia Brand Summit presentation. How can mobile drive multi-channel marketing?TRANSCRIPT
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THE CHATTER
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* Jim Brooks from Velti Plc
What is ?
o Mobile Advertisingo Mobile Advertising
o Mobile Analytics
o Mobile Marketing
• Mobile Sites
• Mobile Applications
• Mobile CRM
“A baby is a loud noise at one end and no sense of
responsibility at the other.” Ronald Knox
“I had nothing to offer anybody except
my own confusion.”Jack Kerouac
“If you start
to take
Vienna, take Vienna, take
Vienna.”Napoleon Bonaparte
Probably the most compelling mobile
service in the world (of retail)...
• Launched in 2004
• Annual uptake of 60% new users provided with a real multi channel experience
• Enabling an extra sales channel – conversion rate of 55% reservations to
collections
• Argos reminder notifications has added to another 15% of conversions to
A few interesting FACTS
Argos’ mobile channel delivered • Argos reminder notifications has added to another 15% of conversions to
reservations
• 250,000 customer initiated messages per month - total of 2.5millon messages per
month
• All Argos channels sent 30 million mobile customer notifications in 2009 – which
represents 120% annual growth
• Text & Reserve interactive channel resulted in £20m worth of reservations in 2009
• 6 million members within the service – 4 million of those are OPTED IN for
Argos marketing activities
Argos’ mobile channel delivered over £70 million worth of
incremental revenue in 2009
Everybody needs to start somewhere…