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Technology Services Procurement Vendor Engagement Event 30 th August 2017

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Page 1: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

Technology Services Procurement

Vendor Engagement Event

30th August 2017

Page 2: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

Agenda

▪ Introductions from the Chair

▪ Alt HAN Company

▪ Scale of the Alt HAN ‘gap’

▪ Commercial Strategy

▪ Technology Services Procurement Process

▪ Break (30 min)

▪ Scope and Requirements

▪ Next Steps in Process

▪ Question and Answer Session

▪ Close

2Alt HAN Co.

Page 3: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

Introduction

▪ Housekeeping

▪ Introduction of Presenters

▪ Alt HAN Co Overview – Colin Sausman (Alt Han Forum Chair)

▪ Scale of the Alt HAN ‘gap’ – Peter Morgan (BEIS)

▪ Commercial Strategy – Rod Glover (Alt HAN Co)

▪ Procurement Process – Christian Harris (Alt HAN Co)

▪ Scope and requirements – Ysanne Hills (Alt HAN Co)

▪ Objectives for the day

3Alt HAN Co.

Page 4: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

Key Objectives for Today

▪ Explain the commercial opportunity.

▪ Explain the proposed commercial approach, in particularly:

▪ Key principles;

▪ Procurement Process and timescales; and

▪ Scope of services.

▪ Encourage vendor participation in the forthcoming competition.

▪ Seek feedback on the approach from potential vendors.

▪ Please complete and submit the feedback form at the end of the day.

▪ Option to request a 1-2-1 for focussed discussion.

4Alt HAN Co.

Page 5: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

Vendor Engagement Event

Alt HAN Company Overview & Context

5Alt HAN Co.

Page 6: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

Policy Context

▪ Smart Metering Implementation Programme.

▪ Transformational:▪ Energy market operation – wholesale, networks, retail; and

▪ Consumers – products and information.

▪ Design (and benefits case) assumes a HAN for:▪ Near real-time information in the home, for all, as standard; and

▪ Communications link to gas meters.

▪ Standard equipment has HAN performance limitations.

▪ Government policy - Suppliers to work together to “plug the gap”.

▪ Alt HAN Co is the contractual vehicle for doing this, supported by the Alt HAN Forum.

Alt HAN Co. 6

Page 7: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

7

Limitations of Standard HAN Architecture and the Alt HAN ‘gap’

Alt HAN Co.

Page 8: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

Alternative HAN – Reminder of the Problem

EM-CH

IHD

?

GM?

IHD

EM-CH

?

GM?

IHD

EM-CH

?

GM?

• HAN range extension becomes a much more serious issue when Smart Meters are not located in or near the customer’s premise.

8Alt HAN Co.

Page 9: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

Alt HAN Contractual Relationships

Alt HAN Co. 9

Alt HAN Co

Business Support Function

Service Management

Function

Technology Services

Data Management Building Evaluation

Alt HAN Board

Contract ManagementEnergy

Suppliers

Operational Services

Page 10: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

Alt HAN Operational Relationships

Alt HAN Co. 10

Page 11: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

Status of the Alt HAN Forum and Alt HAN Co

▪ Key Drivers:

▪ Government policy and implementation plans;

▪ Supplier obligations; and

▪ Funding model in-place.

▪ Regulatory arrangements to enable the Alt HAN Company, Forum & Board to operate were

designated in July 2016, since then the Project has been implementing those arrangements,

establishing the processes and procuring Business Support services for the company and

increasing the projects capability.

▪ Alt HAN Co is now established and operating independently, with Management provided by

Engage Consulting, Business Support provided by Gemserv, Project Support provided by

Baringa and Strategic Commercial Oversight by PA Consulting.

▪ Alt HAN Co is funded by energy suppliers via the DCC charging mechanism.

Alt HAN Co. 11

Sources:

1. https://www.gov.uk/government/consultations/consultation-on-home-area-network-solutions

Page 12: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

Vendor Engagement Event

Scale of the Alt HAN ‘gap’

12Alt HAN Co.

Page 13: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

Alt HAN ‘gap’ – DBCH Performance Dependency

▪ Overall Alt HAN challenge is to fill the gap left by Standard HAN (i.e. 2.4GHz and Sub GHz).

▪ Standard HAN coverage from Ofcom Study = 96.5% of GB premises.

▪ Recent information from a DCC trial to determine Sub GHz HAN performance of the current prototype designs of dual band communications hubs (DBCH) indicates around 90% coverage of GB premises.

▪ Vendors should not draw any conclusions from this on the basis that:

▪ The DBCH units tested are at the prototype stage;

▪ The process of determining final DBCH propagation performance is not yet complete;

▪ There is a commitment to optimise DBCH propagation performance to nearer the 96.5% estimate within the R2 plan timescales; and

▪ BEIS understands that further work to gain certainty on the dependent Alt HAN market size will move forward in parallel to the procurement process thus supporting commercial certainty.

▪ It should be acknowledged by vendors that on basis of the information noted above that the overall Alt HAN market may increase.

Alt HAN Co. 13

Page 14: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

Vendor Engagement Event

Commercial Strategy

Alt HAN Co. 14

Page 15: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

Background: Drivers Of Commercial Strategy

▪ Smart metering obligations that energy suppliers need to meet

▪ Relevant technology market as revealed by previous market engagement

▪ Addressing the uncertainties currently inherent in meeting the requirements

▪ Achieving an appropriate balance of risk and reward

These considerations translate into criteria representing Critical Success

Factors for Alt HAN Co…

15Alt HAN Co.

Page 16: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

Critical Success Factors for Commercial Strategy

1. Maximises coverage

2. Generates an outcome consistent with regulatory framework

3. Delivers in a timely manner

4. Generates consistent and quality consumer experience

5. Is economically efficient

6. Generates acceptable whole-life costs

7. Generates effective competitive pressure in procurement

8. Generates solutions that meet the requirements

9. Permits VFM to be maintained through life of contract / contract operation

10.Delivers a solution that is manageable in operation

16Alt HAN Co.

Page 17: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

▪ The commercial approach recognises and seeks to balance:

▪ The potential advantages and benefits of having vendor continuity across this scope

▪ The commercial risks of locking in to a particular vendor at this point, with the current uncertainties over technology maturity levels and development effort required, volumes of use cases/units that need to be manufactured, and the details of operational arrangements for service management

Scope of Services Covered by the Commercial Strategy

17Alt HAN Co.

Page 18: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

Stage 0: Vendor Engagement

Stage 1: Selection including Initial Design 2A: Detailed Design

Alt HAN Solutions & Services – Full Roll Out Stage 4: Installation

Alt HAN Full Roll

Out

Stage 3: Manufacture

Stage 4: Installation & Support 2B: Design Assurance &

Prototype

ITT and Contract for full scope of services issued

Up to 4 vendors contracted for

Stage 2A

Selection of up to 2 vendors to

progress to Stage 2B

Selection of 1 vendor to

progress to Stage 3

Installation proposal

submitted, vendor

progressed to Stage 4

Installation complete,

maintenance services

commence

Pro

cu

rem

en

t

Sta

ge

s

Pro

ce

ss

Sta

ge

s

Stage 2

Illustrative Overview of the Commercial Strategy

18Alt HAN Co.

Funded

prototype

& trials

(paid

deliverables)

Funded design

development

(paid

deliverable)

Increasing certainty

Mix of simpler

'plug & play' and

more

complex shared

HANs

NB: The anticipated number of vendors within the competitive process may vary.

Page 19: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

Commercial Principles Underpinning the Commercial

Strategy

Key theme: partnership working and funding for development

Combined with 'typical' aspects:

▪ Appropriate pricing and payment mechanisms at each stage.

▪ Incentives for delivery and for co-operation with Alt HAN Co.

▪ Retaining competitive pressure to ensure ongoing VfM.

▪ Providing for robustness in delivery.

▪ Appropriate treatment of assets and Intellectual Property.

19Alt HAN Co.

Page 20: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

Summary of Commercial Opportunity

Alt HAN technology services development partnership:

▪ A significant opportunity with scope for funded development.

▪ A collaborative journey as technology brought to maturity.

▪ A step-by-step progression as information becomes more certain.

▪ An element of competitive pressure is retained to test for VfM.

▪ Desired outcome is vendor success in providing full scope.

20Alt HAN Co.

Page 21: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

Vendor Engagement Event

Procurement Process

21Alt HAN Co.

Page 22: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

Procurement Principles

▪ Transparency and Good Practice, but procurement is not

subject to OJEU.

▪ Contract award based on Most Economic Advantageous

Tender.

▪ Ongoing Value for Money is a critical requirement.

▪ ITT to test competency against the full scope of services.

▪ Selection Questionnaire to assess corporate capability.

22Alt HAN Co.

Page 23: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

Procurement Process & Stage Gate Process

23Alt HAN Co.

Stage 0: Vendor Engagement

Stage 1: Selection including Initial Design 2A: Detailed Design

Alt HAN Solutions & Services – Full Roll Out Stage 4: Installation

Alt HAN Full Roll

Out

Stage 3: Manufacture

Stage 4: Installation & Support 2B: Design Assurance &

Prototype

ITT and Contract for full scope of services issued

Up to 4 vendors contracted for

Stage 2A

Selection of up to 2 vendors to

progress to Stage 2B

Selection of 1 vendor to

progress to Stage 3

Installation proposal

submitted, vendor

progressed to Stage 4

Installation complete,

maintenance services

commence

Pro

cu

rem

en

t

Sta

ge

s

Pro

ce

ss

Sta

ge

s

Stage 2

NB: The anticipated number of vendors within the competitive process may vary.

Page 24: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

Procurement Process:

Selection and Initial Design

24Alt HAN Co.

Page 25: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

End-to-End Indicative Timescales

Alt HAN Co. 25

Page 26: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

Procurement Timescales

▪ Issue of ITT

▪ Submission of Proposals

▪ Presentations/Site Visits

▪ Contract Award

25 October 2017

12 December 2017

Est. January 2018

Est. April 2018

26Alt HAN Co.

Page 27: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

Vendor Engagement Event

Break 15:00 – 15:30

27Alt HAN Co.

Page 28: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

Vendor Engagement Event

Scope and Requirements

28Alt HAN Co.

Page 29: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

Solution Principles

Alt HAN Co. 29

1. Minimise customer inconvenience, protecting and maintaining the reputation of SMIP

e.g. First time install

2. Provide an equivalent service for Alt HAN customers when compared to a standard

Comms Hub

We contracted externally for a research piece earlier this year to further assess the technology scope and

more detailed information on this will be made available in the ITT.

Examples of high level Alt HAN requirements include:

✓ Must interface with existing GB smart metering devices, without needing to change hardware or

software

✓ Must operate robustly when exposed to interference from other equipment

✓ Should support the average data rates

Page 30: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

Use Case Example 1 – Remote IHD in a Large Single

Premise

Alt HAN Co. 30

▪ The IHD may be located in the main living area of the house whereas the electricity and gas meters may be further away in theGarage

▪ This scenario is also applicable for other Consumer Access Devices (CADs) which may be remotely located

A single premise where the IHD only is remote from the electricity meter

Example topology:

IHD

Outbuilding e.g. Garage

The Comms Hub, Electricity meter and Gas

meter are located together in the Garage

Comms hub

Electricity

meter2.4GHz

ZigBee

HAN

WAN

Gas meter

House

The In-Home Display (IHD) is in the house,

far away from the Comms Hub and needs to

be connected

The Alt HAN solution is required to bridge

the comms gap between the IHD with the

comms hub

2

3

1

Key ZigBee End Device ZigBee Network CoordinatorBridge required

Page 31: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

Detailed Use Case Mapping

Alt HAN Co. 31

Premise

There are 28 potential use cases

in total – 8 high level ones

High level use case

Detailed use case1

Key

IHD – In-Home Display

MDU – Multi Dwelling Unit

Page 32: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

Use Case Example 2 – Remote Gas & IHD in an MDU

Alt HAN Co. 32

▪ Electricity meters are all located in a meter room on the ground floor

▪ As such the 5 gas meters are all varying distances from the Comms Hubs and may require different solution types

A multi dwelling unit (MDU) premise where the gas meter and the IHD are remote from the electricity meter

For simplicity, assume each floor represents one apartment/

premise. Gas meters are located within each premise

Apartment

Building

The apartments on the ground floor and 1st floor are in close range

of the Comms Hubs and so are likely to be able to function on the

Standard HAN

As the distance from the comms hubs increases, as does the

likelihood of requiring the 868MHz then Alt HAN solutions. As we do

not know the confirmed range of the 868Mhz solution, premises on

the 3 & 4th floors are considered Alt HAN candidate premises

Electricity

Meter roomCH 2

Elec M 2

Standard HAN

candidate premises

868MHz solution

candidate

premises

Alt HAN solution

candidate

premises

Gas meter

+

+IHD

WAN

Key ZigBee End Device ZigBee Network CoordinatorBridge required

} Candidates for both the 868

and Alt HAN solutions

Increasing

distance

from the

Comms

Hubs e.g.

2m per floor

Premise

Horizontal dimension

e.g. 8m

Example topology:

1

2

3

CH 1

Elec M 1

CH 3

Elec M 3

CH 4

Elec M 4

CH 5

Elec M 5

Page 33: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

Technical ITT Requirements

Alt HAN Co. 33

Summary of the requirements categories used for the ITT (within two high level categories):

Health & Safety

Environment

Durability*

Performance

Requirements

Design

Requirements

Technical & Quality

Assurance

Security

Legislation &

Standards

Product Requirements

* New categories added in since the 2016 RFI

Tech &

installation

support

Maintenance &

Solution support

Packaging &

logistics

Operational Requirements

General use

solution

support*

Stage 2A

Stage 3

Stage 2B

Design Process Requirements*

Stage 4

Page 34: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

Solution Design Process

Alt HAN Co. 34

▪ The following steps outline the high level four-stage design process, also including the requirements from the vendor in order to ensure that the selected solution is able to provide an enduring capability and meets the required performance specifications

Initial Design Detailed DesignDesign Assurance &

Prototyping

Clarify solution design, undergo due diligence and enter contract for detailed design stage

Confirm detailed design information of the full solution lifecycle to proceed to trialling

Development of the solution prototype and testing to

validate that the requirements are satisfied before securing the manufacturing contract

Manufacture &

Implementation

Large scale manufacturing and rollout of the solution to design, installation and support

1 2 3 4

▪ Planning: including design development stages, activities, responsibilities for design, review and validation techniques

▪ Design and development process inputs: Functional, regulatory etc.

▪ Design Outputs: Solution description, design assumptions, requirements

▪ Design outputs: clear technology description with detailed design information e.g. commissioning and operation

▪ Design review: evidence of the review process, to confirm conformance with the requirements

▪ Design Verification: Evidence of QA, manufacturing capability & resourcing

▪ Design validation: testing and trialling to validate meeting the requirements

▪ Change process: demonstration of the design and development change process

▪ Solution manufacture: Build equipment as specified, QA testing of the technology

▪ Installation: Completed, scaled production of the solution

Page 35: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

▪ We have created an End to End Design Blueprint, this version of the Level Zero Process has been amended to highlight the stages where we expect the vendor solution will impact the design, in green

Integration into the wider Alt HAN Co Design

Alt HAN Co. 35

Page 36: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

1. A high level solution design specification that meets our requirements

4. A detailed understanding of the technical costs for detailed design and a high level understanding of

the likely costs beyond this

5. An early view of the likely interfaces between the chosen Technology vendor and Operational

Services

6. An understanding of how you propose to work with us and the make up of your team

7. Your view of the key risks and dependencies and how to manage these

2. A clear and thorough view of your plan for delivering a suitable detailed design

3. An overview level approach for how you will deliver prototyping, support trials and conduct

manufacturing/implementation

Design Perspective – what are we looking for

36Alt HAN Co.

Page 37: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

Vendor Engagement Event

Next Steps

37Alt HAN Co.

Page 38: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

▪ Please complete and hand-in feedback questionnaire.

▪ Vendor 1:1s are available on 5 and 6 September 2017.

▪ Requests for a 1:1 to be made via feedback questionnaire.

▪ Alt HAN Co expect to issue Technology ITT Procurement on or

about the 25th of October 2017.

▪ Regular updates will be provided.

▪ Procurement Contact: [email protected]

Next Steps

38Alt HAN Co.

Page 39: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

Vendor Engagement Event

Questions & Answers

39Alt HAN Co.

Page 40: Vendor Engagement Event 30th August 2017...Permits VFM to be maintained through life of contract / contract operation 10.Delivers a solution that is manageable in operation Alt HAN

Vendor Engagement Event

Close

40Alt HAN Co.