vendor quality management
DESCRIPTION
How do small and medium businesses manage vendor quality? http://offers.g2link.com/company-reviews/TRANSCRIPT
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Vendor Quality Management
Vendor Quality
• How do you monitor vendors?o A Single Companyo A Group of Companieso A Large Portfolio of Companies
• How do you Control Vendor Quality?o QA?o Samplingo Yelling and Screaming?
• Influence NOT Control!
Small and Midsize Companies
• Bigger Risk o Vendor Failso Doesn’t Perform
• Dedicated Staff?o Vendor Management?o Vendor Monitoring?
• Problem:o Expensiveo Time Consumingo Not Reliable
Vendor Health Check
• Vendor Viability
• Vendor Performance Review
• Vendor Monitoring
Vendor Viability
• Identify Critical Vendorso Risk Ranko Top 5-10%
• Assess Viabilityo Credit Checko Historical Performance
• Performance Reviewo Periodic Reviewo Direct with Vendor
Vendor Performance Review
• Current Performanceo Initial Engagemento Value Delivered?o Measure based on ROI
• Future Requirementso Scaleo Projectionso Functionalityo Vendor Future Plans
Vendor Monitoring
• Monitor don’t Check!
• Refresh Referenceso Customerso Vendorso Partners etc.
• Constant Communication
How we can Help!
• Research Vendors
• Rate Vendors
• Monitor Vendors
• Receive Vendor Alerts
G2Link
• G2Link is used by FINANCE, SALES & MARKETING professionals to…
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