vid2 přenos hlasu a videa mezi firmami · integrated data sharing easy to deploy “ad-hoc” b2b...
TRANSCRIPT
Cisco Confidential 1© 2010 Cisco and/or its affiliates. All rights reserved.
VID2Přenos hlasu a videa mezi firmamiJaroslav Martan, [email protected]
Martin Leeb, [email protected]
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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3
• Trendy mezifiremní komunikace
od e-mailu k TelePresence
VCS, CUBE, IME, TPExchange – jak se navzájem doplňují
• CUBE
• IME
• TelePresence Exchange
• VCS
• Demo
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4
Video Telephony
Convergence of Diverse Video Technologies
Time
Integrated
Video
Collaboration
Videoconferencing
Telepresence
Web Collaboration
with Video
PC-based
Video Clients
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5
SaaS web collaboration and conferencing
Optional Cisco WebEx node and on-premise audio mixing
Internal and external participants
Web-based and mobile clients
Continuous presence with active speaker switching
Cloud Services, SP Services, Internet
Cisco Video Solutions: Web Collaboration
WebEx
Media Servers(CUMP)
WebExNode
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6
Fully featured IP PBX—video calls are just like voice calls
Tightly integrated with UC: Presence, IM, Messaging, Mobility, ...
Ad-hoc, meet-me and scheduled multipoint
Mostly personal endpoints (video IP phones and software clients)
Cloud Services, SP Services, Internet
Cisco Video Solutions: Video Telephony
WebEx
Unified CM
MultipointResources
(CUVC, CUMP)
CUBE
CUVA, CUPC,Video IP Phones...
Gateways
Gatekeeper
Media Servers(CUMP)
WebExNode
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7
Unified CM call control
Immersive HD experience, natural interaction
Easy to use (calendaring, One Button To Push, presentation sharing)
Low-latency video switching (active speaker)
Mostly room-based endpoints with controlled environment
Cloud Services, SP Services, Internet
Cisco Video Solutions: Immersive Telepresence
Unified CM
MultipointResources
(CUVC, CUMP)
CUBE
WebExCUVA, CUPC,
Video IP Phones...
Gateways
GatekeeperUnified CM
CTS-series
MultipointResources
(CTMS)
CUBE
CTS- Man
MXEMedia Servers(CUMP)
WebExNode
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8
Cloud Services, SP Services, Internet
Cisco Video Solutions: Multipurpose and Personal TP
Unified CM
CTS-series
MultipointResources
(CTMS)
CUBE
CTS- Man
MXE
Unified CM
MultipointResources
(CUVC, CUMP)
CUBE
WebExCUVA, CUPC,
Video IP Phones...
Gateways
Gatekeeper
Media Servers(CUMP)
WebExNode
Based on VCS call control
Wide range of room-based and personal endpoints
Multipoint calls (ad-hoc, meet-me, scheduled)
Flexible video bridging layouts (cont. presence)
Integrated data sharing
Easy to deploy “ad-hoc”B2B solution
Recording and streaming
VCS-CTMS
MultipointResources
(MCU’s, TS)
Movi, E20, EX series,Profile series, C-series...
TCS
Gateways
VCS-E
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9
Cloud Services, SP Services, Internet
Cisco Video Solutions Today
Unified CM
MultipointResources
(CUVC, CUMP)
CUBE
Unified CM
WebExCUVA, CUPC,
Video IP Phones... CTS-series
VCS-CTMS
MultipointResources
(MCU’s, TS)
MultipointResources
(CTMS)
CUBE
Movi, E20, EX series,Profile series, C-series...
TCS
Gateways
VCS-E
Gateways
Gatekeeper CTS- Man
MXEMedia Servers(CUMP)
WebExNode
Cisco Confidential 10© 2010 Cisco and/or its affiliates. All rights reserved.
UC Manager
MultipurposeTelepresence Rooms
Web CollaborationDesktop clients and Personal endpoints
Immersive TelePresence
Video as intuitive
and ubiquitous
as voice
Business tablet
Video-EnabledContact Center
CISCO CONFIDENTIAL DATE: 3 Oct 2010 Version: 1.0
IntroductionTowards Pervasive Video Collaboration
Cisco Confidential 11© 2010 Cisco and/or its affiliates. All rights reserved.
H.323 GatekeeperH.323-to-SIP GW
SIP Grooming
Cisco Unified CMCall Control
Telepresence Application Servers
Advanced Conferencing
Services
FirewallTraversal
SIP
SIP
SIP
3rd party SIP and H.323 video devices
Distributed Conferencing Services B2B and Remote Workers
IntroductionVision: Unified Call Control
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12
• SIP Trunk k operátorovi
• Výhody CUBE proti firewallu
Cisco Confidential 13© 2010 Cisco and/or its affiliates. All rights reserved.
SP IP
Network
SIP Trunks for PSTN Access
Business to Business
Telepresence
H.323 Video Between
Companies over Internet
SIP B2BUA
SIPH.323 or SIPA
A SP IP
Network
SIP SIP A
H.323H.323
H.323 B2BUA
Internet
SIP B2BUA
H.323 B2BUA
SBC
SBC
Enterprise Networks in Transition
CUBE
A
SIP Application
SIPH.323
CUBECUBE
CUBECUBE
CUBE
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14
Connect Method
Feature
Over the Top
Managed Router
Managed Router
Running NAT/PAT
Managed Router Running
Cisco UBE
Voice Calls Possible X X X X
QoS Can Be Guaranteed X X X
Security X X(Some) X
IP Address Hiding X(Some) X
Call Counting X
Signaling Interworking (H323/SIP) X
DTMF Interworking X
Transcoding (Any to Any Codec, etc.) X
TCL/VxML (Ability to Run Scripts on Calls) X
Redundancy (HSRP) X X
Routing and rules based on Layer 7 information (ie Phone #, codec), Single SP interconnect for multiple services
X
Per Call Voice Quality Statistics X
CDR Collection Point for Multiple Entities X
Support for REFER (Note: NOTIFY on DEMAND, Not Subscribed) X X
Support for SIP Profiles for Interworking X
Layer 3 Layer 7
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15
An Integrated Network Infrastructure Service
VXML
SRSTRSVP Agent
Cisco Unified Border Element
Address Hiding
H.323 and SIP interworking
DTMF interworking
SIP security
Transcoding
Unified CM Conferencing and
Transcoding
GK
TDM Gateway
Voice and Video TDM Interconnect
PSTN Backup
Routing, FW, IPS, QoS
WAN Interfaces
Note: An SBC appliance wouldhave only these features
CUBE
Note: Some features/components may require additional licensing
Cisco Confidential 16© 2010 Cisco and/or its affiliates. All rights reserved.
AS5000XM
ASR 1004/6 RP2
Active Voice Call (Session) Capacity
CP
S
<5
8-12
50-150
15000<50 500-600 600-800 900-1000
3900 ISR G2
3800 ISR
2900 ISR G2
17
1500-1700
ASR 1002
2800 ISR
2801 ISR
3900E ISR G2
2000-2500
20-35
4
800/1861 ISR
The CUBE (Ent) portfolio addresses
SIP trunks from 4 – 15K sessions,
representing 20 – 300K IP Phones
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17
• SIP interop issues arise due to a device:
Rejecting unknown header, its value or parameter, instead of ignoring
Sending incorrect data in SIP messages
Not implementing (or implementing incorrectly) protocol procedures
Expecting a particular header value/parameter that may be optional or implemented in multiple ways
Sending a value/parameter that must be ―normalized‖ (changed/suppressed) before it leaves/enters the enterprise to comply with policies
• SIP Profiles allow generic SIP interop through:
Customization of SIP behaviour (header values and SDP info) to interconnect devices that expect incompatible content in SIP messages
Configurable behavior to conform to different SPs’ offerings
Configurable behavior to interconnect different Cisco or 3rd party SIP call agents/proxies
Configurable behavior to customize SIP endpoint experience
INVITE xxxVia: xxxRemote-Party-ID: xxxFrom: xxxTo: xxxCall-ID: xxx
INVITE yyyVia: xxxRemote-Party-ID: yyyFrom: xxxTo: xxxCall-ID: yyy
Regular expression “match & replace” or “add” or “delete”
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18
• Modify ―From‖ header in INVITE format to: gateway@ip-address
• Add ―phone-context=gateway‖ field to ―To‖ header in INVITE
voice service voip allow-connections sip to sipsipSIP-Profiles 1
!voice class sip-profiles 1request INVITE sip-header From modify "(<.*:)(.*@)" "\1gateway@" request INVITE sip-header To modify "<(.*)>" "<\1;phone-context=gateway>"
INVITE sip:[email protected]:5060 SIP/2.0Via: SIP/2.0/UDP 9.13.24.6:5060;branch=z9hG4bK1AD9E2Remote-Party-ID: "sipp " <sip:[email protected]>;party=calling;screen=no;privacy=offFrom: "sipp "
<sip:[email protected]>;tag=23C3F840-99A
To: <sip:[email protected]>Date: Thu, 30 Aug 2007 07:04:36 GMT…
INVITE sip:[email protected]:5070 SIP/2.0Via: SIP/2.0/UDP 9.13.24.7:5060;branch=z9hG4bK1191BFDRemote-Party-ID: "sipp " <sip:[email protected]>;party=calling;screen=no;privacy=offFrom: "sipp "
<sip:[email protected]>;tag=1EDB2D94-11DD
To: <sip:[email protected];phone-context=gateway>Date: Thu, 30 Aug 2007 07:04:36 GMT…
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19
SIP
SP
Active
CUBE
CUBE
Standby -> Active
Standby
SIP SP
Active
10.10.25.14
HSRP
Group 0
GE 0/0GE 0/1
10.10.25.13
10.10.24.14
10.10.24.13
HSRP
Group 6
Inside
10.10.25.110.10.24.1
Outside
Configuration
Call Handling
X Media is preserved
for active calls at the
time of failover
New calls set up after the failure have signaling and
media through the Standby (now Active) CUBE
Active
Standby
1.2.175.8
HSRP Group 0
GE 0/0
1.2.175.12
1.2.175.100
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20
SP
SIP
G.729
CUBE
CVP
IP
G.711
G.729
G.711
G.729
Call Xfer (signaling only)
12
3
4
1 Call arrives on G.729 SIP trunk
2 CVP connects call to speech recognition server that requires G.711 so the call renegotiates
G.711 e2e
3 CVP xfers call to a remote agent that uses G.729
4 Call renegotiates to G.729 e2e
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21
SP
SIP
G.729
CUBE
CVP
IP
G.711
G.729
G.711
G.729
Call Xfer (signaling only)
1
2
3
4
1 Call arrives on G.729 SIP trunk
2 CVP connects call to speech recognition server that requires G.711. Customer does not want to
renegotiate G.711 e2e on the SIP trunk, so CUBE starts xcoding
3 CVP xfers call to a remote agent that uses G.729
4 CUBE drops xcoder and e2e call becomes G.729 again
Cisco Confidential 22© 2010 Cisco and/or its affiliates. All rights reserved.
• Enables CUBE to connect to two (or more) different SPs – each SP sees its own IP address for CUBE/SIP trunk
Provides a measure of ―multi-tenancy‖ on CUBE
• Allows enterprise customers to connect to multiple SPs for redundancy, call type routing (internal, long distance, local to different providers), TOD routing or least-cost routing
• Can also be used on the CUBE inside interface if there is a need to distinguish source IP addresses for different enterprise network segments or applications
A
CUBE
SIP
SP1
SIP
SP2
Call carries source
address 172.16.1.1
dial-peer voice 1 voipdescription Calls to SP1―bind to Loopback0‖
dial-peer voice 2 voipdescription Calls to SP2―bind to Loopback1‖
Call carries source
address
172.31.10.1
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 23
• Enables CUBE to connect to two (or more) different SPs
• CUBE can apply specific call routing, codec selection, digit manipulation, CAC, QoS, fax treatment, or security policies to the dial-peers specific to SP1 or SP2
A
CUBE
SIP
SP1
SIP
SP2
Call from source
address 172.16.1.10
voice class uri 1001 siphost ipv4:172.16.1.10
dial-peer voice 1 voipdescription Calls from SP1codec g711ulawincoming uri via 1001max-connection 10
voice class uri 1002 siphost ipv4:172.31.10.10
dial-peer voice 2 voipdescription Calls from SP2codec g729incoming uri via 1002max-connection 30
Call from source
address 172.31.10.10
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 24
• VTS připojení bez operátora
• Doplněk ke stávajícímu připojení
Cisco Confidential 25© 2010 Cisco and/or its affiliates. All rights reserved.
Dimension Data’s 5-Year TCO Evolution with UC8.x/IME (USD k)*
Total
Savings
Potential
10,961
Calls to Top
50 external
numbers
512
Calls to Top
15 Known
external
partners
415
356
Inter-site
LD/ILD
540
Intra-site
Calling
0
5 year
UCSS &
ESW
0
SME/IME
Capex
34
Di-Data
costs As
Is
12,750
Calls to
Dimension
Data mobile
phones
*Assumes 1 year deployment of IME. Savings on external calling costs captured ramped to 100% over 4 year period. Internal call savings ramp from
50% in Year 1 to 100% by year 2Source: Dimension Data, Cisco CBT
Net Savings
$1.78 M
Investment +
Maintenance
$0.034 M
Gr. Savings
$ 1.82 M
5,260% ROI
3 month
Payback
$1.8M in Net Savings over 5 Years with Cisco UC8.x/IME
Cisco Confidential 26© 2010 Cisco and/or its affiliates. All rights reserved.
Dimension Data is Spending ~$2.6M in Calling Costs
Total SpendCalls to Other
External
Numbers
Known External
Partners
Calls to
Dimension Data
mobile phones
2,066
Inter-site LD/ILD
143
Intra-site calls
137
264
Dimension Data Annual
Voice Spend: ‘000 USD
Cisco Confidential 27© 2010 Cisco and/or its affiliates. All rights reserved.
IME Can Drive a ~18% Annual Reduction in Calling Costs
Dimension Data
Annual IME Driven Voice Savings
Potential in ‘000 USD
Total Savings
Potential
Calls to Top
50 external
numbers
Calls to Top
15 Known
external
partners
Calls to
Dimension Data
mobile phones
Inter-site
LD/ILD
Intra-site Calling
Savings Estimates
%
0% 80% 30% 90% 7% 18%
With SNR/IME
155
126
79
Cisco Confidential 28© 2010 Cisco and/or its affiliates. All rights reserved.
DiData Expects 18% Annual Cost Reduction with Cisco Intercompany Media Engine (IME)
Source: Customer Business Transformation (CBT) Customer Engagement (2010); * Requires Single Number Reach
Cisco IME Peer-to-Peer NetworkVoice & Video
Enterprise
A
Enterprise
C
Enterprise
D
Public
InternetEnterprise
B
PSTN
Enterprise
BEnterprise
A
PSTN
Traditional Intercompany Comm.
Voice
Current Annual Comm. Costs (000 US$)
Inter-Site Long Distance & International Calls
$143
Calls to Company Mobile Devices* $264
Calls to Known External Partners $137
Calls to Other External Numbers $2,066
Total Annual Costs ($) $2,615
Expected Annual Comm. Costs (000 US$)
Inter-Site Long Distance & International Calls
$23
Calls to Company Mobile Devices* $185
Calls to Top 15 Known Partners $11
Calls to Top 50 External Numbers $1,911
Total Annual Savings ($) $2,130
80% Savings
30% Savings
7% Savings
90% Savings
18% Savings
Cisco Confidential 29© 2010 Cisco and/or its affiliates. All rights reserved.
RCDN 8.0
CUCM
ViPRNet
Hosted Boot Strap
Server EMEA
Hosted Boot Strap
Server North America
Hosted IME Boot Strap
Servers that authenticate,
distribute configuration, look for
bad guys, send upgrade
notifications, license
management and more
Enabling a Collaboration “Network Effect”
Company “N” SIP Trunk
Company “A” SIP Trunk
Company “C” SIP Trunk
Company “B” SIP Trunk
Hosted Boot Strap
Server APAC
Company “E” SIP Trunk
Service Provider
Hosted IME
Servers
Company “D” SIP Trunk
SP Network
Public Internet
Cisco Confidential 30© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Intercompany Media Engine Deployment Components
Cisco Unified CM/SME 8.0
• Cisco Media Convergence Servers (MCS) for Cisco IME Server with HP and IBM Software equivalents
Large 7845 up to 40,000 users
Small 7825 up to 10,000 users
• Cisco ASA 5500 Series Adaptive Security Appliances (ASA):
5510, 5520, 5540, 5550 and 5580 .
Version 8.3
• Cisco Unified Communications Manager 8.0 orCUCM-Session Management Edition 8.0
Cisco ASA 5500
www
Cisco IME
Cisco Confidential 31© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Intercompany Media & TVSS
Cisco TVSS (Tandberg) VCS Expressway
• Handles both H323 and SIP
• Based on URI dialing
• Security parameters work with any firewall
• No QoS assurance
• B2B solution - Manual loading of URI address as you build ecosystem
Limitation versus IME
Cisco Intercompany Media Engine
• Handles SIP / H323 / SCCP
• Based on phone numbers to reach users
• Enterprise-class Security require ASA deployment
• QoS assurance through PSTN fallback
• Spam Protection Built in
• Global Scale
• Self Learning capability automatically builds directory of companies and users
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 32
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 33
Overlay/Converged Design
Specific Pinholes for access to Enterprise
TelePresence Network
Overlay DesignComplete Network
Separation
Security Demark
Hosted DeploymentSP Managed
VRF
Enterprise A
VRF
Enterprise BCall Processing
Corporate
CalendaringCTS
Manager
Multipoint
Switch
Enterprise DeploymentSP Managed
VRF
Enterprise CCall Processing
Corporate
CalendaringCTS
Manager
Multipoint
Switch
Enterprise DeploymentSelf Managed
TelePresenceExchangeServices
Exchange Security
SBC
Topology Hiding
Media Termination
White List/Black List
Ingress ACL
uRPF
Route Filtering
IDS/IPS
NAM – Network Analysis Module
Management Plane Protection
Security management and
documentation
Security Incident Handling
Security Test and Audit
VPN Security
Logical customer
separation through
MPLS VPN
SP Demarcation
SP Demarcation
SP Demarcation
Overlay DesignSpecific Pinhole
for access to Enterprise Internal
Network
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 34
CUBE Functions for TelePresence
• CUBE as a B2BUA for Signaling and Media
• SIP inspection/validation
• Topology Hiding (resolves overlapping IP addresses between Enterprises)
• SIP Listening Port Configurable
• SIP based Admission Controls/Rate Limiting
• DTLS and Media Negotiation for TelePresence Passthrough
• SRTP supported
• Blacklisting/Whitelist
Business to
Business
TelePresence
CUBE
SIP B2BUA
A SP IP
Network
SIP SIP ACUBE
SIP B2BUA
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 35
WebEx Telephony GW
New York
CTMSWebEx
Servers
H.264 1080p or 720p
AAC-LDG.711
H.264 CIF
WebEx Client
WebEx Client
WebEx Client
Active Segment
H.264 Data
XVGA 5fps
VoIP GW
PSTN
XVGA Data
H.264 (Up to 720p) and
G.722/G.711/AAC
Thank you.
Cisco Video CommunicationServer – EXPRESSWAYMartin Leeb
VID2 | 38
Celkové řešení videokonferenčního systému
VID2 | 39
VC přístup pro externí uživatele/zákazníky
VID2 | 40
VCS Expressway
› Appliance, umístěna v DMZ› Konfigurační rozhranní: web (HTTPS) nebo CLI (SSH) › Podpora pro H323 i SIP signalizační protokoly› Podpora NAT traversal protokolů (Assent, H.460.18/19)› Doporučená implementace VCS Expressway je v módu „server“ a VCS
Control je v módu „client“ › VCS Expressway v módu „server“ pro přímou registraci H323
koncových zařízení podporujících „traversal“ mód› Podpora TURN (Traversal Using Relays around NAT) pro SIP koncová
zařízení podporující ICE firewall traversal protocol
VID2 | 41
VCS Expressway (pokr.)
› Možnost nastavení pravidel pro registraci koncových VC zařízení
› Možnost definice CAC (Line & Pipe)
› Telefonní číslo, URI a ENUM vytáčení
› Definice směrovacích pravidel
› Definice politiky volání (Toll fraud)
› Řízení registrací
VID2 | 42
VCS - www konfigurační prostředí
VID2 | 43
VCS – konfigurace „Traversal zone“
VID2 | 44
„FindMe“
› na cestě
› v kanceláři
› doma
› v zasedačce
VID2 | 45
FindMe - vlastnosti
› Obdoba SNR u Cisco Unified Communication Manageru
› Licencovaná vlastnost
› Definice/aktivace uživatele na VCS (Provisioning - StarterPack) nebo pomocí TMS (Device Provisioning licence)
› Intuitivní grafické rozhraní
VID2 | 46
FindMe - vlastnosti (pokr.)
› Chování konfigurovatelné uživatelem pro „busy & no answer”
VID2 | 47
FindMe - demo
› K vidění na stánku společnosti ALEF NULA a.s.
Movi NB1
EX90
Movi NB2
Děkuji za pozornostMartin Leeb
› Twitter www.twitter.com/CiscoCZ
› Talk2Cisco www.talk2cisco.cz/dotazy
› SMS 732 488 666
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