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Vietnam Digital Landscape 2013 current Last updated 16 September 2013

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Page 1: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Vietnam Digital Landscape

2013 current

Last updated 16 September 2013

Page 2: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Contents

Vietnam in a global context

Population profile by urban penetration & by age

Internet subscribers

Online activities

Leading websites

Social network sites

Online video

Telephone subscribers

Online advertising expenditure

Page 3: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Vietnam has…• the 14th biggest population in the world

• the 63th fastest growing economy

• the 17th highest number of Internet users

• the 5th highest Internet penetration (35.6%) in South East Asia

• the 8th highest number of mobile phone subscribers in the world

Sources: CIA Factbook, September 2013, VNNIC, for Nov 2012

Page 4: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Headline profile changes from the 2009 Census

Female Male0

10

20

30

40

50

60

70

80

+11.8% +13.2%19992009

Urban Rural0

10

20

30

40

50

60

70

80

+40.7%

+ 3.7%

19992009

Total population grown from 76.3m in 1999 to 85.8m in 2009 = +12.5%. There has also been a significant migration from rural to urban areas.

Source: Government Statistics Office of Vietnam - Census Date: 1 Apr 2009

Page 5: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Vietnam’s population is excitingly young

% of total population0

10

20

30

40

50

60

70

80

90

100

25%

20%

17%

15%

17%

6%

65+45-6435-4425-3415-240-14

Vietnam’s median age is currently 28.7 years

Source: CIA website July 2013

Latest population estimates (July

2013) show 92.477m,

comprising 46.272m females

and 46.205m males

Page 6: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

% of Provincial Population Urban

Over 65% 3 provinces*

41 – 64% 7 provinces**

30 – 40% 7 provinces

17 – 29% 24 provinces

0 – 16% 22 provinces

Source: Government Statistics Office of Vietnam

Latest population estimates for 2012 show 88.78m population, of whom 28.36m are classified as living in urban areas (31.9% of total population), a rise of 6.94% since 2010. 60.41m live in rural areas, a net zero change since 2010.

Unemployment rate* reduced to 1.99% (2011 = 2.27%).*within labour age group; urban 3.2% and rural 1.4%.

*The municipalities of Da Nang, HCMC and Can Tho**Includes the municipalities of Hanoi and Hai Phong

Page 7: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Shift in Media usage 2010 – 2013

124

84

39

1616

FTA TV

Internet

Newspapers

Magazines

Radio

2012 2013

Between 2010 and 2013 the daily average time spend on watching TV has decreased (from 134min to 135min), while the average time spend on the Internet

has increased (from 74min to 128min).

Source: 3D 2013 (2,970) and 3D 2012 (3,010) urban adults aged 15-45

135

128

46

48

49

Page 8: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Internet Subscribers

Vietnam

Page 9: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Internet Penetration in South East Asia

(China 40%) Excl. Hong Kong (68%)

Brunei 78%

Vietnam 35.6%*Thailand 36%

Malaysia 61%

Singapore 75%

Indonesia 22%

Philippines 32%

Vietnam has one of the fastest growing

and highest penetration of

Internet Users in South East Asia.

All Asia = 27.5%

All Europe = 63.2%

N. America = 78.6%

Australia = 88.8%

Laos 8%

Cambodia 16%

Myanmar 1%

(Japan 79%))(Taiwan 69%)

Vietnam reached:10% in Sep 200520% in July 200730% in Sep 2010

Source world comparison: Internet World Statistics (IWS)Source SE Asia comparison: We Are Social, Mar 2013

* Vietnam source: VNNIC for November2012

Page 10: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Internet Usage Penetration of Vietnam population

2003 Dec

2004 Dec

2005 Dec

2006 Dec

2007 Dec

2008 Dec

2009 Dec

2010 Dec

2011 Dec

0

5

10

15

20

25

30

35

40

3.8

7.7

12.9

17.7

2224.4

26.6

31.1 35.1

% of population

Yr End

Totals

No. of Users % YoY

growth

2003 3,098,007

2004 6,345,049 +105%

2005 10,710,980 + 69%

2006 14,683,783 + 37%

2007 18,551,409 + 26%

2008 20,834,401 + 12%

2009 22,779,887 + 9%

2010 26,784,035 +18%

2011 30,552,417 +14%November 2012: 31,304,211 users =

35.6% penetration (+2.6% YoY)

Source: VNNIC for Nov 2012

Page 11: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Growth in Internet and Broadband user numbers

2005 Dec

2006 Dec

2007 Dec

2008 Dec

2009 Dec

2010 Dec

2011 Dec

2012 Mar

2012 Jun

2012 Sep

2012 Nov

0.00

5.00

10.00

15.00

20.00

25.00

30.00

35.00

0.21 0.52 1.29 2.05 2.97 3.64 4.08 4.29 4.30 4.31 4.33

10.5014.16

17.2618.78

19.8123.14

26.47 26.57 26.73 26.88 26.98

Broadband subscribers Other users

Source: VNNIC for November 2012,Vietnam Telecommunications Authority (VNTA) for July 2013

The GSO and VNNIC have stopped publishing monthly subscriber data since Nov 2012, but the VNTA has released detailed broadband subscriber data for 2013. The number of broadband subscribers now stands at 4.76 million equivalent

to 5.4% of the population

Page 12: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Broadband Internet Subscribers 2013

2006 Dec

2007 Dec

2008 Dec

2009 Dec

2010 Dec

2011 Dec

2012 Dec

2013 Jul

0

2

4

6

0.5

1.3

2.0

3.0

3.64.1 4.3

4.8

Broadband subscribers

57.427.3

9.3

2.421.6

% market share

VNPTFPTViettelSCTVCMC TelecomOthers

Source: Vietnam Telecommunications Authority (VNTA)

Millions

Of 4,880,428 broadband subscribers as of July 2013, 89% were accessing through xDSL Broadband, 5% through Fiber-to-the-home (FTTH) optical cable,

4% through cable TV [of whom SCTV 67% CMC 33%] and 3% through leased line.

Page 13: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Profile of urban Internet users age 15-45

Urban Popn Internet Users

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

1622

20

25

19

2016

14

2919

35-4530-3425-2920-2415-19

Source: 3D 2013 Base: 1,812 adults aged 15-45 who used internet in last 3 months

27%

37%

24%

10%2%

SEC of Internet users(Index compared to total urban

popn.)

A (123)

B (112)

C (98)

D (59)

E (51)

30%

31%

25%

8%6%

Occupation of Internet users

Student

Employed - pro-fessional/office

Employed - other

Housewife

Unemployed

Average age: 29.1 26.7

Page 14: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Profile of urban Internet users by age and gender

Age 15-24 Age 25-34 Age 35-450

102030405060708090

100

51 49 49

49 51 51

Male Female

51%49%

Gender of Internet users

Male Female

Gender profile of internet users per age group

Source: 3D 2013 Base: 1,812 adults aged 15-45 who used internet in last 3 months

%

Page 15: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Internet penetration by city and age (accessed last 3 months)

%

Source: 3D 2013 Base: 1,812 adults aged 15-45 who used internet in last 3 months

Hanoi HCMC Da nang Nha trang Can tho Hai phong0

20

40

60

80

100

84

58 58

70

52

59

94

7985

92

81 79

88

54 53

70

47

72

65

38

28

42

2430

Total Age 15-24 Age 25-34 Age 35-45

Page 16: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Average time and frequency spent online by age

35-45

25-34

15-24

All 15-45

0 10 20 30 40 50 60 70 80 90 100

61

70

72

70

16

13

14

14

18

12

9

11

3

4

4

4

2

1

1

1

Everyday 4-6 days a week

2-3 days a week Once a week

Less often

Frequency use Internet

Age 15-24 Age 25-34 Age 35+0

20

40

60

80

100

120

140

160135

141

114123

130

115

Male Female

Minutes per average day

Internet usage continues to increase, with an average of 97 minutes a day in 2008, to 129

minutes a day in 2010, and 133 minutes a day in 2012, and a bit down to 129 minutes a day in

2013

Source: 3D 2013 Base: 1,812 adults aged 15-45 who used internet in last 3 months

Page 17: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

When & where access Internet

7.01

-10a

m

10.0

1am

-12p

m

12.0

1pm

-2pm

2.01

-5pm

5.01

-8pm

8.01

pm-1

2am

00.0

1-4a

m

04.0

1-7a

m

It var

ies

05

1015202530354045

1519

16 18

29

40

3 1

24

When usually use internet

Home

At wor

k

Inte

rnet

shop

\cybe

r caf

e

Schoo

l\col

lege

Coffe

e sh

op\re

staur

ant

Whi

le w

aitin

g

Friend

s\rel

ative

s hom

e

Other

pla

ces

Trave

lling\

publ

ic tra

nspo

rt

Hotel

Don't a

cces

s at th

is tim

e0

10

20

30

40

50

60

70

80

90

10086

38

17 15 139 9

3 4 1 2

85

14 17

714

8 114 3 1 4

Weekdays

Weekends

% of Internet users accessing ‘At home’ has grown to 85% from 74% in 2010, 56% in 2008 and 25% in 2006.

A gradually decrease in percentage of accessing the Internet at ‘Internet shop/café’ (17% in 2013, 21% in 2010, 35% in 2008 and 65% 2006)

%

%Where access the internet

Source: 3D 2013 Base: 1,812 adults aged 15-45 who used internet in last 3 months

Page 18: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Online activities

Vietnam

Page 19: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Online activities Age 15-24

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

59 5745

39 35 3528 28 25

18 18 18 16 16 15 14 12 11

2922

28

2728 28

27 3128

1828

20 26 25 30

15 2415

6

410

119 12

13 1014

10

14

1716

10

17

9

18

10

617 17

23 28 2532 31 33

54

40 45 4249

38

62

46

64

Frequently Sometimes Rarely Never

Source: 3D 2013 Base: 771 adults aged 15-24 who used internet in last 3 months

Page 20: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Emai

lCha

t

Readi

ng n

ewsp

aper

Gener

al n

ews u

pdat

e

Visit S

ocia

l Net

workin

g sit

es

Wor

k rel

ated

bro

wse

Sports

new

s

Study

rela

ted

brow

se

Readi

ng m

agaz

ine

Busin

ess n

ews

Downl

oad

Mus

ic

Enter

tain

men

t/life

style

Play O

nlin

e Gam

es

Finan

cial n

ews

Techn

olog

y new

s

Wat

ch/D

ownl

oad

Mov

ies

Read

blog

Fashi

on/ S

tyle

Look

for n

avig

atio

n/ d

irecti

on0

10

20

30

40

50

60

70

80

90

100

50 46 43 42 41 40

23 21 19 16 16 16 15 14 14 12 12 11

24 2925 24 22

31

20 20 20 23

36 31 2921 26 29

1023

14

610

6 116

8

16 1611 16

1114

14

1615 14

5

12

10

20 1526 23

3121

41 4350 46

37 39 4248 45 45

73

53

70

Frequently Sometimes Rarely Never

Source: 3D 2013 Base: 651 adults aged 25-34 who used internet in last 3 months

Online activities Age 25-34

Page 21: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Read

Newsp

aper

Gener

al n

ews u

pdat

e

Wor

k rel

ated

bro

wse

Emai

lCha

t

Readi

ng m

agaz

ine

Visit S

ocia

l Net

workin

g sit

es

Sports

new

s/inf

o

Enter

tain

men

t/life

style

Finan

cial n

ews

Busin

ess n

ews

Study

rela

ted

brow

se

Techn

olog

y new

s

Play O

nlin

e Gam

es

Downl

oad

Mus

ic

Wat

ch/D

ownl

oad

Mov

ies

Fashi

on/ S

tyle

Downl

oad

Games

Look

for n

avig

atio

n/ d

irecti

on0

10

20

30

40

50

60

70

80

90

100

45 41 41 3731

21 21 19 18 16 16 12 12 12 9 8 5 5 3

16 21 24

1722

13 16 17 2015 18

16 14 14 2521

17 18

9

8 9 6

8 11

710 12 12

13 12

11 15 12

12

811 12

10

31 29 2937 37

5953 52 50

56 5461 59 62

5463 67 65

78

Frequently Sometimes Rarely Never

Source: 3D 2013 Base: 390 adults aged 35-45 who used internet in last 3 months

Online activities Age 35-45

Page 22: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Most popular Web Searches

Rank Top Searches, last 30 days Rising Searches, last 30 days

1 Facebook Gui cho anh (+300%)

2 Phim (movies) Phuong my chi (+150%)

3 Nhac (music) Patch fifa 2.0 (+120%)

4 Bao (newspapers) Vietnam airlines (+80%)

5 Tin (news) Livescore (+70%)

6 Game Phimdem.com (+60%)

7 Truyen (stories) Thoi tiet (+60%)

8 Youtube Diem chuan (+50%)

9 Google Ioe (+50%)

10 Zing (social network) Thegioididong (+50%)

Source: Google Insights for Search as at 4 September 2013

Page 23: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Top Online Interests

Source: Comscore July 2013

# Unique Visitors (000)

% Reach

1 Search/Navigation 15,367 91.6

2 Portals 15,028 89.6

3 Social Networking 14,589 86.9

4 Multimedia 13,875 82.7

5 General News 12,943 77.1

6 Entertainment - Music 12,314 73.4

7 Newspapers 11,338 67.6

8 Entertainment – News 10,569 63.0

9 Downloads 10,408 62.0

10 Online Gaming 10,279 61.3

Note: ComScore only measures internet usage at home and at work and does not include internet usage on mobile phones and in internet cafes.

Page 24: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Top Online Interests

Source: Comscore July 2013

# Unique Visitors (000)

% Reach

11 Entertainment – Movies 10,246 61.1

12 Email 9,074 54.1

13 Blogs 8,477 50.5

14 XXX Adult 7,616 45.4

15 Classifieds 6,489 38.7

16 Discussion/ Chat 6,231 37.1

17 Information 6,111 36.4

18 Teens 5,768 34.4

19 Humor 5,766 34.4

20 Family&Parenting 5,563 33.2

Note: ComScore only measures internet usage at home and at work and does not include

internet usage on mobile phones

Page 25: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Leading websites

Vietnam

Page 26: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Number of VN website domains July 2013Of the 413,419 registered dot.vn website domains, 250,692 are currently active

Source: VNNIC for July 2013

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

0

50

100

150

200

250

300

350

400

9 1435

6083

133

181

261

358

396

Active Total

Page 27: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Leading websites in Vietnam – Sep 2013

1 Google.com.vn (1)

2 Facebook.com (2)

3 Google.com (3)

4 Youtube.com (4)

5 Zing.vn (5)

6 Vnexpress.net (6)

7 Cococ.com (…)

8 24h.com.vn (7)

9 Yahoo.com (8)

10 Dantri.com.vn (9)

11 Blogspot.com (11)

12 Haivl.com (14)

13 Vatgia.com (13)

14 Kenh14.vn (12)

15 Qtrax.com (…)

16 Ngoisao.net (16)

17 Giaoduc.net.vn (15)

18 Soha.vn (19)

19 Vov.vn (…)

20 Tinhte.vn (…)

Source: Alexa 04/09/2013

Based on the last month’s average daily traffic (previous month’s ranking in brackets)

Page 28: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Most popular online gaming websitesRank Online Gaming websites Unique visitors (000)

1 Vuigame.vn (4) 1.832

2 Yahoo! Games (3) 1.465

3 Unigame.vn (2) 1.367

4 Zing Play (5) 1.262

5 Gamevui.com (6) 1.171

6 Ongame.vn (7) 1.004

7 Sohagame.vn (…) 999

8 King.com (…) 916

9 Trochoiviet.com (8) 901

10 Musinhmenh.com (…) 863

Source: Comscore 2013 based on July

In total 10,279,000 unique visitors play online games

(previous month’s ranking in brackets)

Note: ComScore only measures internet usage at home and at work and does not include usage on mobile phones or in internet cafes.

Page 29: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Social network sites

Vietnam

Page 30: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Social Network sites had 14.5mil unique users in the last month

Rank Site Unique visitors (000)

Reach

1 Facebook.com 12,150 72.4%2 ZingMe 6,160 36.7%3 Kenhsinhvien.net 2,242 13.4%4 Diendanbaclieu.net 2,066 12.3%5 Tuyensinh247.com 1,758 10.5%

According to ComScore, social networks have 14,589,000 ‘unique visitors’. This should not be confused with ‘members’!

Source: Comscore 2013 based on July

Page 31: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Social networking: penetration and profile

51%49%

Gender*

Male

Female

Source: 3D 2013 Base: 1,812 adults aged 15-45 who used internet in last 3 months of whom 1,477 have a profile on a social network site

3D 2012 showed that social network penetration increased tremendously since 2010: from 38% of

all internet users in 2010, to 88% in 2013, rising to 92% amongst the 15-24 age group.

48%

34%

19%

Age*

Age 15-24

Age 25-34

Age 35-45

Age 15-24

Age 25-34

Age 35-45

0 20 40 60 80 100

92.3

82.3

58.7

82.4

68.1

48.3

39

15.7

8.5

Penetration 2010 Penetration 2012Penetration 2013

%

Page 32: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

52%

25%

11%

6%3%

Age distribution

15-24

25-34

35-44

45-54

55+54%

46%

Gender distribution

MaleFemale

Zing Me users in Vietnam

6,2 million Zing Me ‘unique visitors’ in Vietnam• Zing Me penetration of total population: 6.9% • Zing Me penetration of internet users: 21.5%*

Source: Comscore 2013 based on July 2013, *VNNIC for Nov 2012

Note: ‘unique visitors’ should not be confused with profile members.

Page 33: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Facebook users in Vietnam

12,150,000** Facebook users in Vietnam• Facebook penetration total population: 13.1%**• Facebook penetration internet users: 34%*• In the past month the total of FB users in Vietnam has increased by

31.5%, which makes VN world’s #16 in FB user growth rate.

Source: **Comscore 2013 based on July, *VNNIC for Nov 2012

Note * * social bakers do not public a number of Facebook users

57%43%

Gender distribution

MalesFemales21%

47%

25%

5% 1% 1%

Age distribution13-1718-2425-3435-4445-5455+

Page 34: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Leading Brands on Facebook(based on last month)

Rank Name Local Fans

1 Zing mp3 1.066.205

2 ChonMua 866.397

3 Eway.vn 859.764

4 Lazada Vietnam 600.332

5 MegaStar Cineplex Vietnam 471.137

6 Samsung Mobile Vietnam 424.263

7 Axe Vietnam 399.338

8 Heineken 395.404

9 Kinh doanh truc tuyen 387.709

10 Appstore.vn 365.891

Source: Socialbakers 30/08/2013

Page 35: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Most popular Facebook pages (based on last month)

Rank Page Local Fans

1 Facebook for Every Phone 10.811.3422 Qua Tang Cuoc Song 2.244.8043 Goc Thu Gian 2.237.9534 Vo Hoai Linh 1.557.4915 Cuoi Vo Bung 1.310.0106 Nhat Ky 1.181.2577 Hoc Nhung Nguoi Thich Doc Tin 24h 1.114.0518 Hoc Tieng Anh Mien Phi 1.107.3579 Zing mp3 1.066.20510 Hay Noi Nhung Loi Yeu Thuong 1.047.725

Source: Socialbakers 30/08/2013

Page 36: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Online video

Vietnam

Page 37: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Frequency to watch Online videos

All 15-45 Males Females Age 15-24 Age 25-34 Age 35+0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

23 25 2128 23

9

32 3331

3131

35

8 79

89

10

11 1012

1211

10

26 25 2721 26

36

At least once a day 2-6 days a week At least once a month Less often Never

Source: 3D 2013 Base 2,970 adults aged 15-45 of whom 1,351 adults watched videos online

Page 38: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Watch online videos – time slots & devices

Source: 3D 2013 Base 2,970 adults aged 15-45 of whom 1,351 adults watched videos online

7am -

10am

10pm -

12pm

12pm -

2pm

2pm -

5pm

5pm -

8pm

8am -

12 mid

night

12 mid

night -

4am

4 am

- 7 a

m

0

5

10

15

20

25

30

35

3 4

12

6

16

31

1

0

Personal C

ompute

r

Netbook

/ Lapto

p

Smartp

hone

GPRS M

obile P

honeiP

ad

Inte

rnet T

V

Tablet (

Android

)0

10

20

30

40

50

60

7063

36

117

2 2 2

1.30 hrs/week to watch TV online1.41 hrs/week to watch videos

online

Page 39: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Websites to watch online videos

Youtube.com Zing Yahoo!DailyMotion K plus Click.vn MetaCafe VTV.vn HTV.vn Vimeo0

20

40

60

80

100

76

114 4 2 1 1 1 0 0

85

36

16

6 3 62 2 2 1

Most often used Visited in P7D

Source: 3D 2013 Base 2,970 adults aged 15-45 of whom 1,351 adults watched videos online

Adults claimed length of video clips they usually watch online is around

9.2 min.

Page 40: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Types of video clips watched online by User-generated content

0

20

40

60

41

2318

13 13 12 12 11 10 10

Source: 3D 2013 Base 2,970 adults aged 15-45 of whom 1,351 adults watched videos online

Page 41: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Types of video clips watched online by Professional-generated content

0

20

40

60

49

26

15 15 14 14 12 11 10 9

Source: 3D 2013 Base 2,970 adults aged 15-45 of whom 1,351 adults watched videos online

Page 42: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Telephone subscribers

Vietnam

Page 43: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Total telephone subscribers to Dec 2012Total new subscribers YTD = 12.5m mobile and 16.5k fixed desk phones

This chart shows the GSO’s latest total market estimates compared with the implied revised figure for 12 months’

previous (currently up by 3%). Note: new method of counting number of mobile subscriptions was introduced

by the GSO in May 2011 and back-dated to 2010.

Source: Vietnam Ministry of Information and Communications (MIC) / GSONote * GSO didn’t update their numbers this month, so numbers are still from

December

2005 Dec

2006 Dec

2007 Dec

2008 Dec

2009 Dec

2010 Dec

2011 Dec

2012 Mar

2012 Jun

2012 Sep

2012 Oct

2012 Nov

2012 Dec

0

20

40

60

80

100

120

140

160

6.9 8.9 11.7 14.1 15.6 14.4 15.5 15.3 15.2 15.0 15.0 14.9 14.98.518.6

35.2

67.2

110.0 111.6 117.6 118.7 120.7 120.9 120.7 120.9 121.7

Desk telephone Mobile

Page 44: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

93% of urban adults has a mobile phone

One Two Three Four or more

0

10

20

30

40

50

60

70

80

9081

9

0 0

80

15

3 2

82

15

2 1

83

13

31

84

11

3 2

15-1718-2425-2930-3435-45

Source: 3D 2013 Base: 2,970 urban adults aged 15-45 of which 2,733 currently own a mobile phone and 784 have a smartphone or don’t know their type of phone

Number of SIM cards in use%

65%

20%

6%2%

7%

Type of mobile phone

Standard mobile phone

Smartphone

I have/use both types

I dont know what type my phone is

I dont have a mobile phone

45%

24%

7%3%

1%

1%19%

Operating System of smartphone

Android

iOS

Simbian OS

Windows OS

RIM

Other OS

Don't know

Page 45: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Service Provider and 3G market share

In Q1 2012 Vietnam had 15.5mil 3G connections (+14% YoY). However, the

overall market has grown by 20%, reaching 141.6mil connections in Q1. 3G now accounts

for 11% of the market (12% in 2011).

Source: Wireless Intelligence Q1 2012

38%

27%

27%

3% 3% 1%

% Market Share

Viettel

Mobifone

Vinaphone

Vietnamobile

Beeline

S-FoneMobifone

Vinaphone

Beeline

S-Fone

Viettel

Vietnamobile

0 10 20 30 40 50 60 70 80 90 100

85

85

90

90

91

100

15

8

0

100

8

4

% 3G % Prepaid

Early uptake of 3G services was encouraging (8mil by mid-2011), but the rate of growth has been

slower than expected.

Page 46: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Smartphone users in Vietnam

Source: Nielsen, June 2012

30% of mobile users in Vietnam has a Smartphone

• 62% of smartphone users has accessed the internet on their smartphone in the last 30 days

• 31% of smartphone users has used app’s, with a median of 6 app’s regularly used

• 7% of smartphone users has used Location-Based-Services (LBS) in the last 30 days

Page 47: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Mobile Phone Brands usedUrban sample aged 15-54

Source: TNS Target Group Index 2011 Base: 5,096 urban adults age 15-54

Series10

10

20

30

40

50

60

70

80

90

100

58

14

8442

21 Sharp

SagemPhilipsPanasonicNecHitachiSiemensBlack BerryMotorolaIphoneSony EricssonLGOtherSamsungNokia

Page 48: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Yes on computer Yes on mobile phone Yes on iPad/ tablet0.0

2.0

4.0

6.0

8.0

10.0

12.0

14.0

16.0

18.0 16.9

5.1

0.7

16.1

4.6

1.2

11.3

3.8

2.1

9.9

3.4

1.9

7.4

0.7 0.3

5.5

1.70.8

M 15-24 F 15-24 M 25-34 F 25-34 M 35-45 F 35-45

Watching Live TV on a computer or mobile phone, or iPad/ tablet is increasing: penetration has increased

from 15% in 2010 to 19% in 2012 , and to 22% in 2013

Overall looking, in every age group more males than females have watched TV on a computer, mobile

phone, or iPad/ tablet.

Source: 3D 2013 Base: 2,970 adults aged 15-45

%

Watched Live TV on computer, Mobile or iPad/ tablet

Page 49: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Advertising revenue

Vietnam

Page 50: Vietnam Digital landscape update 2013 Sep_2013_Mindshare

Online advertising expenditure

10%6%

0%4%

80%

Share of advertising ex-penditure*

Newspapers Magazine Radio

Internet TV

Spending on display advertising is still a relatively

small share (4%) of the overall advertising spend, but growing

-0.5

0.5

1.5

2.5

3.5

4.5 4.2

2.8

2.1 2.1 2.11.6 1.5 1.4 1.3 1.1

10 biggest spending sectors online (Apr 2010-March 2011)

In m

illi

on

s $

Source: Kantar Media Net Insights Report 2011

*Excluding OOH