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vip complain handling overview oct 2015

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Security Level: HUAWEI TECHNOLOGIES CO., LTD. JABO NETWORK IMPROVEMENT UPDATE Update Oct 10t h , 2015 INITIATIVE & IMPROVEMENT W41 2015 ON SPM-SALES MEETING

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VIP Complain Handling OVERVIEW Oct 2015

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Page 1: VIP Complain Handling OVERVIEW Oct 2015

Security Level:

HUAWEI TECHNOLOGIES CO., LTD.

JABO NETWORK IMPROVEMENT UPDATE

Update Oct 10th, 2015

INITIATIVE & IMPROVEMENT W41 2015 ON SPM-SALES MEETING

Page 2: VIP Complain Handling OVERVIEW Oct 2015

HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential

Contents

Area Overview

Smart Care

Traffic Trend

Availability Trend

Performance Management

Key Activity

Customer Complaint

Appendix

Page 3: VIP Complain Handling OVERVIEW Oct 2015

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