Virtual Collaboration for your Work Environment

Avaya Government Solutions

Presented by: Paul Gwaltney, Gino Brancatelli

Avaya – Confidential & Proprietary 2FY13-15 Strategic Planning DRAFT

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Communication and Collaboration Challengesof Virtual Organizations

Leader: “I need to get my global team together to discuss a sensitive topic.”

“Will everyone please go on mute, we can hear that you are multi-tasking”

“Are there any questions….Hello, Is everyone still there?”

“How do I get millennials (customers or employees) to engage more with our tools and programs?”

“How can I really connect with a remote employee so that I can mentor or coach them?”

“We don’t have the budget for the travel needed to offer learning opportunities to our teleworker workforce”

“I’m not convinced that these web-based training sessions are effectively engaging people”

Avaya – Confidential & Proprietary 3FY13-15 Strategic Planning DRAFT

What is AvayaLive™ Engage?

AvayaLive™ Engage is an web based enterprise solution that is available anytime, anywhere and provides a place for participants to connect, collaborate and learn.

Avaya – Confidential & Proprietary 4FY13-15 Strategic Planning DRAFT

AvayaLive™ Engage is

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Immersive Intelligent Integrated

Immersive

– spatial audio, stunning 3D visuals, video, and full set of collaboration tools

Intelligent

– analytics, context aware

Integrated

– integrates with existing applications

Avaya – Confidential & Proprietary 5FY13-15 Strategic Planning DRAFT

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Virtual Life Imitates Real Life Collaboration and Dialogue

One-on-oneconversation

Round-table Speakerw/ group dialogue

Free-flowing

Avaya – Confidential & Proprietary 6FY13-15 Strategic Planning DRAFT

Use Case: Remote collaboration/court sessions

Allow participants to engage remotely with avatars/video in a many-to-many environment;

Judicial personnel Virtual Office

– could hold office hours and interact with parties, attorneys, the public as needed; sharing documents;

Court proceedings

– hearings, trials, juvenile cases where identity protection is required

Avaya – Confidential & Proprietary 7FY13-15 Strategic Planning DRAFT

Use Case: Remote government services

Remote government services for geographically disparate locations

– Allow public/constituents to interact with government offices/entities remotely

– allow personal interaction

– embed onto existing website

– integrate with existing web content

Avaya – Confidential & Proprietary 8FY13-15 Strategic Planning DRAFT

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thank you

TRY IT YOURSELF

www.avayalive.com/engage/tryit