visions turning fact. - strabag se...2 south and east: austria, switzerland, slov akia, hungary,...

VISIONS TURNING FACT.

You envision a bright future for your property tomorrow.

We make it come true for you today.

2 STRABAG Property and Facility Services GmbH

Cross-European presence

Efficiency

Reliability

Capital growth

Transparency

Partnership spirit

Sustainability

Experience

Service orientation

QualityHolistic approach


CONTENT

About UsForward-looking real estate servicesSTRABAG Property and Facility ServicesSTRABAG Group at a glanceStrengths CompetenceOur end-to-end services for your real estateProperty management/corporate solutionsProperty management and advisoryTechnical facility managementConstruction managementInfrastructural facility managementReferencesContact

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FORWARD LOOKING REAL ESTATE SERVICES VISIONS TURNING FACT.

You need not be a visionary to see the world. You should, however, be one when you seek to change it.

Whether owner-occupier or investor, tenant or landlord – you can trust in our long-term experience in property and facility management, and rely on our holistic solution concepts, which are customised to serve your specific needs when handling the management and operation of your properties.

We develop innovative management concepts and operating strategies that go far beyond the mere preservation of your property values. Taking a pro-active, long-term, and forward-looking approach.

Take a good look at our integrated service spectrum, and find out how you, too, may benefit from our real estate services while you focus on your core business.

You envision a bright future for your property tomorrow.

We make it come true for you today.

Headquarters Frankfurt am Main/Münster

Workforce 10.800

Output € 960 million

Occ. net internal area 23 million sqm

Properties 53,200

Key ratios 2012

Potent partners by your side:


STRABAG PROPERTY AND FACILITY SERVICES THE REAL ESTATE SERVICE PROVIDER OF STRABAG

DE

HU

RU

CZ

AT

HRSI

PLBENL

CH

SK

We are present throughout Europe:


GERMANY ON LOCATION NATIONWIDE

Status: 12/2012

Headquarters Frankfurt am Main/MünsterWorkforce 9.400

Management OfficesData centresShopping centresRetail buildings and branch storesHotelsLogistics centres

Services Real estate management Property managementTechnical facility managementInfrastructural facility management

Under management 18 million sqm net internal area45,000 properties under management764,000 technical facilities26,800 mobile transceiver stations88,000 letting contracts31,800 rental contracts

Output 2012 approx. € 872 million


ACROSS EUROPE CLOSE TO YOU (I/II)

STRABAG PFS Hungary

STRABAG PFSAustria, Croatia, Slovenia

STRABAG PFSSlovakia

Headquarters Budapest Vienna, Zagreb, Ljubljana Bratislava

Workforce 470 290 350

Management Offices

Hotels

Shopping centres

Universities

Refineries

Banks

Offices

Shopping centres

Hotels

Offices

Hotels

Technical facilities

Refineries

Banks

Services Real estate management

Technical facility management

Infrastructural facility management



Real estate management



Under management 2.38 million sqm net internal area

3,500 properties under management

1.7 million sqm net internal area

450 properties under management

650,000 sqm net internal area

3,800 properties under management

Output 2012 approx. € 42 million approx. € 15 million approx. € 11million

Status: 12/2012


ACROSS EUROPE CLOSE TO YOU (II/II)

STRABAG PFS Czech Republic

STRABAG PFS Poland

STRABAG PFS Belgium, Netherlands, Switzerland

STRABAG PFSRussia

Headquarters Prague Warsaw Antwerp, Rotterdam, Zurich Moscow

Workforce 160 110 18 30

Management Offices

Hotels

Industrial site

Logistics centres

Offices

Shopping centres

Hotels

Offices

Data centres

Offices

Hotels

Services Property management

Technical facilitymanagement

Energy management

Infrastructural facilitymanagement

Real estate management



Technical facility management Technical facilitymanagement


Output 2012 approx. € 10 million approx. € 6 million approx. € 3 million approx. € 1 million

Status: 12/2012

Headquarters Vienna

Workforce 74.010

Output € 14.0 billion

Order backlog € 13.2 billion

Key ratios 2012Core marketsGrowth markets

Märkte des STRABAG Konzerns:


STRABAG GROUP AT A GLANCE (I/II) KEY RATIOS, MARKETS, AND BRANDS

STRABAG Group markets:

Output volume by region 2012

Germany41%

Rest of Europe

12%

Austria13%

CEE27%

Rest of World6%


STRABAG GROUP AT A GLANCE (II/II) OVERVIEW OF SERVICES | SERVICES THE CORE BUSINESS

1 North and west: Germany, Poland, Benelux, Scandinavia, special underground engineering and hydraulic engineering, off-shore wind parks2 South and East: Austria, Switzerland, Slovakia, Hungary, Russia and neighbouring countries, Czech Republic, south-east Europe, railway construction3 International and special sectors: International, tunnel construction, services, real estate development, infrastructure development, building material

N/W1 S/O2 Int.3 N/W1 S/O2 Int.3

Railway construction Public-sector buildings

Building material production Off-shore wind parks

Operation/upkeep/use ofPPP projects

Public square construction, landscaping

Bridge construction Pavings

Prefab building parts production Property and facility services

Commercial buildings Security and protective structures

Large-scale construction Specialised civil engineering

Industrial buildings Sporting facility construction, leisurefacilities

Infrastructure development Road construction, earthworks

Civil engineering Tunnel construction

Real estate development Green technology

Power plant construction Water and waterway construction, dikeconstruction

Conduit and canal construction Housing construction


OUR FORTES – YOUR BENEFITS (I/III)WE LOVE TO AMAZE OUR CLIENTS

n Customer orientation: need-based custom service packages – from individual services all the way to end-to-end solutions, and a contact person for everything.

n Our staff: professional and continued education through our in-house human resource development – e.g. through bespoke training programs as certified data centre specialist, as certified property manager or as facility management specialist (GEFMA).

n Quality: through detailed market know-how, experience and transparent processes. We provide system services under ipv® (integral process responsibility) within the framework of our GEFMA 730 certification. Our certification pursuant to DIN EN ISO 9001 documents our competence and capacity to perform.

n Presence: 165 locations in six different regions across Germany. Our two redundant fault management centres ensure that we are on stand-by for you around the clock. Internationally, we are represented in twelve countries.

You envision a sustainable property.

We make your vision the object of our day-to-day business.


n Data centres: Operating around 35 data centres nationwide whose size extends from several 100 to 10,000 sqm, we are the market leader in data centre management and thus specialised in the management of property subject to maximum availability requirements.

n Energy management: Our resource-conserving management strategies will cut your energy consumption. Our qualification: We were Germany's first facility management company to set up an energy management system pursuant to DIN EN ISO 50001.

n Sustainability: from optimising energy and floor space consumption all the way to cutting emissions and waste materials. Testimony to our competence: certification of our environmental management system pursuant to DIN EN ISO 14001.

OUR FORTES – YOUR BENEFITS (II/III)WE LOVE TO AMAZE OUR CLIENTS




n Occupational Safety Management: We were Germany's first facility management company that developed a branch-specific occupational safety management.

n Network: includes a number of memberships, e.g. in ZIA Zentraler Immobilien Ausschuss, GEFMA, RealFM, Corporate Governance Initiative of the German Real Estate Industry, Urban Land Institute (ULI), Crenet Deutschland, DGNB Deutsche Gesellschaft für Nachhaltiges Bauen and Facility Management – "Die Möglichmacher" (a GEFMA industry initiative).

OUR FORTES – YOUR BENEFITS (III/III)WE LOVE TO AMAZE OUR CLIENTS



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STRABAG Property and Facility Services GmbH

OUR END-TO-END SERVICES FOR YOUR PROPERTYHOLISTIC COMPETENCE IN REAL ESTATE AND FACILITY MANAGEMENT

Property management/corporate solutions

Infrastructural facility managementProperty management and advisory

Real estate management Facility management

n Tenant support and tenant loyaltyn Lease contract managementn Lease- and property accounting incl. payment transactionsn Accounting of service chargesn Budget planning, controlling and reportingn Condominium/individual freehold managementn Technical property managementn Management costs and performance managementn Selection, contracting, and supervision of external service providers

n Property managementn Inspections, maintenance, reinstatementn Fault managementn Planning, building, construction managementn Building maintenancen Energy managementn Building security, access control systems, CCTV managementn Construction-related facility managementn Warranty management

n Lettingn Transaction Managementn Relocation managementn Location and optimisation conceptsn Tenant representationn Workplace management

n Facility cleaningn Reception and security servicesn Grounds and green space maintenancen Gritting and snow clearancen Waste managementn Postal and in-house servicesn Consulting


PROPERTY MANAGEMENT/CORPORATE SOLUTIONS (I/III)

Not only do we take care of the commercial facility management for commercial and residential real estate. A detailed management analysis moreover delivers fundamental key performance indicators that will help to develop optimisation strategies and cost-cutting potential.

n Tenant support and tenant loyalty: We serve as competent contact for your tenants' issues. This generates contentment and loyalty. And trust.

n Lease contract management: We pool your lease contracts in our SAP system, and control all lease contract agreements.

n Lease- and property accounting incl. payment transactions: We handle the entire accounting for your property, and deploy our SAP platform REM@on to bring transparency into it.

n Accounting of service charges: We take care of your accounting of service charges – reliably and in detail.

Your vision: having a single contact for your real estate portfolio.

We combine strategic requirements with the chores of management.


PROPERTY MANAGEMENT/CORPORATE SOLUTIONS (II/III)

n Budget planning, controlling and reporting: We ensure reliable budgeting, error-free reporting, and valid data quality.

n Condominium/individual freehold management: We provide all the services of a professional owners' association management as a one-stop shop, always watching for ways to optimise. For owners letting their condominiums, we will handle the management of individual freehold units – which includes optional owner representation on top of the rent management.

n Technical property management: We identify maintenance deficits, conduct long-term planning, coordinate the implementation of the maintenance and construction work, as well as tenant improvements, and ensure the execution of servicing and safety audits.




PROPERTY MANAGEMENT/CORPORATE SOLUTIONS (III/III)

n Management costs and performance management: We use our purpose-built management analysis to identify cost-cutting potential among the property-related cost.

n Selection, contracting, and supervision of external service providers: When outsourcing services, we apply the agreed service levels to ensure quality of service.




PROPERTY MANAGEMENT AND ADVISORY (I/III)

Our real estate management advises and supports owner-occupiers and investors in competent and reliable ways concerning the implementation of your interests on the real estate market on site. Through our corporate real estate services, we offer owner-occupiers forward-looking advisory and solution-driven implementation of their requirements for the bespoke use of their properties. With our landlord real estate services, we help property owners to realise the highest possible and sustainable returns from their real estate investment. We relieve owners of their operative tasks to bring down vacancies and ensure efficient marketing.

n Letting: We see to it that your property has the highest possible occupancy rate. Our services include the holistic control, negotiation and implementation of all processes required for the conclusion of lease contracts.

Recognising the full potential of your property is your vision.

We show you how to realise its optimal use.


PROPERTY MANAGEMENT AND ADVISORY (II/III)

n Transaction management incl. data room management:We support you as property owner in the realisation of acquisitions and disposals you are planning. From the analysis and the search for a property or a buyer, as the case may be, and from the data room management all the way to the eventual signing.

n Relocation management: Thinking about a change of place? We let you focus on your business while we organise your removal as if it was our own.

n Location and optimisation concepts: We help you develop and implement need-based and affordable space usage concepts – be it for a single property or more than one location.




PROPERTY MANAGEMENT AND ADVISORY (III/III)

n Tenant representation: We are your competent and reliable partner on the ground, comprehensively representing and implementing your interests on the real estate market – from the property search to renting, and from optimising lease contracts all the way to giving notice – all of it in transparent and reliable ways.

n Workplace management: Keeping the focus on the human factor, we design modern ergonomic workplaces, and advise you on the development of forward-looking and innovative office concepts – for an enhanced work-flow, streamlined processes, and a working ambience where users feel at home.




TECHNICAL FACILITY MANAGEMENT (I/II)

Properties with complex building fit-out and the highest technical requirements call for a specialist. Not only do we take care of your facilities in office and technical properties. Locations with highly sensitive technology such as data centres, network hubs, radio towers and antenna masts are in goods hands with us, too.

n Property management: We are your central contact for all issues involved in building operation.

n Inspections, maintenance, reinstatement: We ensure the sustainable availability and value of your facilities.

n Fault management: We ensure the safe operation of your properties nationwide, 365 days a year, and 24 hours a day.

n Energy management: In more than 30,000 buildings we use a energy management system certified pursuant to DIN EN ISO 50001 to optimise about 3.1 TWh/a worth of power consumption – which is roughly equivalent to the power consumption of Dortmund.

You envision a partner whose competence matches your property‘s high-end technology.

Let us make it your reality.

STRABAG Property and Facility Services GmbH22

TECHNICAL FACILITY MANAGEMENT (II/II)

n Building security, access control systems, CCTV management: We safeguard your property, no matter whether it is used permanently or during certain hours only.

n Warranty management: value added through an integral process chain. From construction management all the way to the eventual operation.

You envision a partner whose competence matches your property‘s high-end technology.

Let us make it your reality.


CONSTRUCTION MANAGEMENT (I/I)

No matter whether you plan to change the use of your property, or whether technical and mandatory modernisations become necessary – we reinstate your floor areas on the basis of optimised space utilisation and design concepts in the form of turnkey solutions, and redevelop your property if its mechanical services or fire protection systems are obsolete or in case of contamination issues.

n Planning, building, construction management: our core competence – refurbishment and upgrading. We implement revitalisation measures to customise your properties to your specific needs.

n Building maintenance: Your real estate strategy is our guideline for structural reinstatements.

n Construction-related facility management: We are with you from the start – handling operational optimisations before the actual construction work starts.

We have a name for your vision of a space optimised to meet your use requirements –revitalisation.


INFRASTRUCTURAL FACILITY MANAGEMENT (I/II)

Turn your property into an upbeat and appealing business card, and you will always make a good impression.

n Facility cleaning: We deploy bespoke and optimised cleaning services to your premises to ensure a clean and pleasant ambience.

n Reception and security services: Security presupposes trust – we deploy exclusively trained professionals to serve your security needs. The idea is to make you feel permanently safe.

n Grounds and green space maintenance: It is the first impression that counts – we develop bespoke maintenance concepts to ensure the attractiveness and intrinsic value of your property.

n Gritting and snow clearance: It's all about reliability and quick response – made possible by combining our own competences with a proven network of qualified partner companies.

Stability of value for your property is your vision.

We have made it our mission.


INFRASTRUCTURAL FACILITY MANAGEMENT (II/II)

n Waste management: Environmental and cost awareness –we initiate measures for waste prevention, while also taking care of proper and cost-optimised waste disposal and recycling for a balanced environmental performance.

n Postal and in-house services: Professional in-house services – we provide customer-oriented services, relieve your organisation by taking over internal services, and ensure cost and service transparency.

n Consulting: Professional know-how and solution competence – we bring industry experience of many years to the job, and advise you on any issue related to your real estate infrastructure. From conceptualisation all the way to implementation.

Stability of value for your property is your vision.

We have made it our mission.


TESTIMONY TO OUR COMPETENCE THESE CLIENTS WILL TELL YOU THAT WE DELIVER ON OUR PROMISES


TESTIMONY TO OUR COMPETENCE GERMANY

Allianz headquarters, Schwabingand BGU, Unterföhring (Munich)

Süddeutscher Verlag, Munich More than 600 Telekom shops in Germany

Deutsche Telekom AGentire real estate inventory

Four federal ministries in 17 building sections, Berlin

Ten Towers, Munich

Data centre at Euro-Industrie-Park (EIP), Munich

Palaisquartier incl. MyZeil shopping centre, Frankfurt am Main

The Squaire, Frankfurt am Main


TESTIMONY TO OUR COMPETENCE INTERNATIONAL

Poland, Hotel Polonia Palace, Warsaw Hungary, D Building IVG, Budapest Russia, Forum 2 business centre, Moscow

Slovakia, SlovNaft, (petrochemical refinery), 260 properties nationwide

Czech Republic, City Tower, Prague Croatia, Avenue Mall shopping centre, Osijek

Austria, Uniqa, Vienna Slovakia, Lenovo, Bratislava Czech Republic, Union Investment Trianon, Prague


WE ARE HERE FOR YOU IN GERMANY

STRABAG Property and Facility Services GmbHBleichstr. 5260313 Frankfurt am Main/Germany

STRABAG Property and Facility Services GmbHReeperbahn 120354 Hamburg/Germany

STRABAG Property and Facility Services GmbHVahrenwalder Str. 24730179 Hannover/Germany

STRABAG Property and Facility Services GmbHNauheimer Str. 10070372 Stuttgart/Germany

Mathias KratzFacility Management SalesTel. +49 69 13029-2111Mobile +49 151 [email protected]

Oliver StummProperty Companies SalesTel. +49 69 13029-1120Mobile +49 171 [email protected]

Ruth HueskeReal Estate Management and Advisory SalesTel. +49 40 20208-4410Mobile +49 170 [email protected]

Gerhard WilhelmsConstruction Division SalesTel. +49 511 2856-2440Mobile +49 171 [email protected]

Marc VortmannInfrastructural Facility Management SalesTel. +49 711 8950-3911Mobile +49 151 [email protected]


WE ARE HERE FOR YOU INTERNATIONALLY

STRABAG Property and Facility Services GmbHDonau-City-Str. 91220 Vienna/Austria

Eva CabelaHead of InternationalTel. +43 1 22422-1264Mobile +43 664 [email protected]

Gerhard GraflHead of International SalesTel. +43 1 22422-1266Mobile +43 664 [email protected]

We will work hand in glove with you to make your visions regarding property and facility management vision come true.

Come and meet us in person.

[email protected]

www.strabag-pfs.com


STRABAG PROPERTY AND FACILITY SERVICESVISIONS TURNING FACT.

visions turning fact. - strabag se...2 south and east: austria, switzerland, slov akia, hungary,...

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