vmgma spring conference...vmgma spring conference | march 20-22, 2016 | richmond, va track 1 program...

Medical Group Management Association®

Virginia

VMGMA Spring ConferenceMarch 20-22, 2016

Hilton Richmond Hotel & Spa Richmond, VA

President’s Welcome


Virginia

VMGMA Spring Conference | Register online at www.vmgma.org

Chris Auville, FACMPEVMGMA President

As you are evaluating your education dollars for 2016, we encourage you to attend

the VMGMA Spring Conference in Richmond. We are again offering a two track series. If you took the Six Sigma White Belt session with Owen Dahl last fall, you may want to con-tinue with attaining your Yellow Belt. This course was very well received and filled up quickly, so don’t put this on the bottom of your “to do” list.

ACMPE: Introduction to Fellowship Papers Jane Parrish, FACMPECarteret Medical GroupPractice AdministratorMorehead City, NC

Jumpstart your paper! During this session, we will review the requirements and process for becoming a Fellow in the ACMPE. We will thoroughly discuss the different types

of papers and what graders will be looking for in an outline and in your

paper. Bring your topic ideas for an open discussion on how to develop the idea into an outline and paper. We will provide you with, and point you to resources to help you achieve Fellowship. Attendees should leave the session with a good topic idea, and be well on their way with a basic outline.

Jane Parrish, FACMPE, is a long-time MGMA Papers Committee member serving as a grader, a team lead and mentor. Jane has 20+ years of practice management experience in academic and private practice settings.

Pre-registration required!

Sunday, March 20

The Good Ones: Ten Crucial Qualities of High-Character Employees Bruce Weinstein, PhD The Ethics Guy, New York City, NYSponsored by Professionals Advocate Insurance Company

Are you frustrated by your attempts to find good people to work for you? The best employees are not merely knowledgeable or skilled. They’re also people of high character. “The Good Ones” may be the most valuable

presentation you’ll ever attend, because at stake is the financial well-being of your practice, the relationships you have with consumers and your reputation as a person of integrity.

Keynote Speaker, March 21Through this highly interactive and entertaining pro-gram, you will:

• Understand why you need to consider a job candi-date’s character as well as his or her knowledge and skills;

• Learn the true cost of bad behavior;• Discover how to hire and promote people of high

character.

Attendees will receive a copy of Dr. Wein-stein’s book “The Good Ones: Ten Crucial Qualities of High-Character Employees.” Sponsored by VMGMA 2016 Silver Corporate Sponsors

The second track offers an array of timely topics as well. Some of the speakers include a general session by Bruce Weinstein, PhD known as The Ethics Guy, Robert Tennant speaking on practice automation and Mean-ingful Use and Jennifer Searfoss giving us tips on analyzing and renegotiating payor agree-ments. With topics such as these, you may find it difficult to pick what to attend. In addi-tion, there will be generous opportunities to network with your peers and vendor partners. We hope to see you in March!

Track 1: Practice Management

VMGMA Spring Conference | March 20-22, 2016 | Richmond, VA

Creating Accountability for Service ExcellenceKristin Baird, RN, BSN, MHA, President & CEO, Baird Group Fort Atkinson, WI

Everyone wants a high-perform-ing team, one that consistently delivers a superb, memorable patient experience. But in real-

ity, inconsistent staff behaviors can cause patient satisfaction scores to plummet and patients to run toward your competi-tors. If you’ve ever been guilty of letting the “little things” slide, you may be permitting a less-than-desirable patient experi-ence. Find out what you can do to consistently enhance the patient experience. Service excellence won’t happen by chance; rather, you must purposefully create it by design. This session will feature information and ideas that you can apply immedi-ately to create a culture of greater accountability for the patient experience.

This session will provide you with the knowledge to:

• Define the leader’s role in creating a culture of account-ability;

• List three simple questions that will guide your service-accountability game plan;

• Establish metrics for measuring service excellence.

Building Leadership Skills That Foster Service BehaviorsKristin Baird, RN, BSN, MHA, President & CEO, Baird Group Fort Atkinson, WI

Leadership skills are the backbone for any cultural change. Baird will get you planning some practical steps for fostering an environment that will help shape positive attitudes among employees and reap the benefits of greater patient satisfaction. Her fast-paced session will leave you with fresh ideas that you can begin to implement today.

10 Actions to Promote Practice AutomationRobert M. Tennant, MADir. Health Information Technology Policy, Government Affairs, MGMAWashington, DC

Medical groups are looking for op-portunities to automate their current manual administrative processes in an effort to streamline operations and save money. This session will discuss a number of key federal regulations and private sector initiatives that can help groups achieve im-proved revenue cycle automation. Topics to be covered include: electronic claims and eligibility verification; key issues sur-rounding electronic payments and “virtual credit cards;” efforts to automate prior authorization, claims attachments, and other transactions; and private sector efforts such as practice man-agement system accreditation and patient intake automation.

Meaningful Use Today & In The Future Robert M. Tennant, MA Dir. Health Information Technology Policy Government Affairs, MGMAWashington, DC

Participation in the CMS meaningful use EHR incentive pro-gram has proven extremely demanding for physician practices. This session will walk participants through a review of the current Meaningful Use environment, including an analysis of the Stage 2 flexibility regulation, as well as the requirements for meeting Stage 3 of the program. In addition, an update will be provided regarding all major changes to the program imple-mented by the government that will impact practices, including a discussion of how MACRA could redefine Meaningful Use. Finally, a number of helpful tips and successful strategies will be explored in an effort to assist practice executives meet the Meaningful Use challenge.


Virginia



to HHS. Analyzing and Renegotiating Payer Agreements to Include New LandscapeJennifer L. Searfoss, Esq., CMPE, Founder & CEO, SCG Health, Ashburn, VA

Do you understand the differ-ences between the new payer

agreement models? Or which is best for your practice? Understanding these concepts, how they affect your practices’ revenue cycle and how to incorporate them into your payer agreements are crucial to your success. This presentation will focus on analyzing your current payer mix and reimburse-ments, drafting a request for negotiation, analyzing offers and drafting counter offers and the final wrap-up of the contract and fee schedules. Jennifer will provide insight into the new alternative payment models from her vested experience as a health plan executive and from the vantage point as a consul-tant how well these models are proving to enhance the quality and affordability of care.

In this course you will learn:

• Market trends with health plans and insurance product types;

• How to identify which contract model is best for your practice;

• Ways to strategize your renegotiation with payers in the changing environment;

• How to leverage your practice generated data in contract agreements.

30 Cost Saving Initiatives For Your PracticeMichael O’Connell, MHA, FACMPE, FACHE, VP Clinical & Support Staff, Marymount Hospital, a Cleveland Clinic Hospital, Garfield Heights, OH

You’ve completed your budget and realize that the projections won’t meet your practice’s needs. You need more cost saving ideas that won’t compromise quality and safety and lead your practice to achieve excellent outcomes. Listen to one of Cleveland Clinic’s leaders who worked with diverse teams to explore over 100 cost saving ideas. This presentation will have a review of 30 ideas to consider in all areas of the budget.

Objectives: Explore 30 cost-saving ideas to consider for your medical practice; Describe how these ideas were investigated and vetted; Determine whether one of these ideas could benefit your practice in 2016.

Understanding & Meshing the Generational GapPatti B. CareyFounder & President Workforce Strategies, LLC Amelia Courthouse, VA

We’ve all heard how each genera-tion of Americans tends to have its own distinct characteristics.

Common wisdom has it that people who came of age during and after the Depression tend to be thrifty, as well as grateful to have a job. They also tend to have strong work ethics and don’t understand workers who don’t share their same work values. Baby Boomers tend to be preoc-cupied with climbing the corporate ladder. They are also good rapport builders at work and deliver extraordinary customer service. Generation X tends to seek balance in their lives. In addition, they want work to be fun and not boring. Entering the workforce now is the “everybody gets a trophy” Millennial Generation who seek money and engaging training programs, and following them is the iGeneration, whose members have never known a world without the Internet. While certainly such broad generalizations don’t apply to every member of a generation, they do have some merit. This session will explore generations in the workplace and how to work more effectively with them. Specifically, it will explore the values, motivational factors, strengths and limitations of each generation as well as strategies to implement for a more collaborative work environ-ment with each.


Track 1 Program at a Glance

3/20 Time ACMPE Credits

AAPC Credits

SUN 3:00 - 5:00 pm 2.0

5:00 - 6:30 pm

3/21 Time General Session Breakout Breakout Breakout Breakout ACMPE Credits

AAPC Credits

MON 7:00 - 8:30 am

8:30 - 8:40 amVMGMA President's

Message

8:40 - 9:00 amVMGMA Legislative

Update

9:00 - 10:15 am

The Ethics Guy Bruce Weinstein, PhD

Sponsored by Professionals Advocate 1.25 1.0

10:15 -10:45 am

10:45 - 12:00 pm

Creating Accountability for Service Excellence

Kristin Baird

30 Cost Saving Initiatives For Your

Practice Michael O'Connell

Analyzing and Renegotiating Payer

Agreements to Include New Landscape

Jennifer Searfoss

Understanding & Meshing the

Generational Gap Patti Carey 1.25 1.0

12:15 - 1:30 pm

1:45 - 3:00 pm

Building Leadership Skills That Foster Service Behaviors

Kristin Baird

10 Actions to Promote Practice Automation

Robert Tennant

30 Cost Saving Initiatives For Your

Practice Michael O'Connell

Understanding & Meshing the

Generational Gap Patti Carey 1.25 1.0

3:00 - 3:30 pm

3:30 - 4:45 pm

Practicing Via Telemedicine

Karen Mathura/ Lauren Bicknese

Meaningful Use Today & In The Future Robert Tennant



Jennifer Searfoss

Creating an Infrastructure For Population Health

Stephen Cavalieri, MD Gerard Filicko, CMPE 1.25 1.0

6:00 - 7:00 pm

7:00 - 8:00 pm


AAPC Credits

TUES 7:00 - 8:15 am

8:15 - 9:00 am Vendor Thank You

9:00 - 10:15 am

Creating Accountability for Service Excellence

Kristin Baird

Immigration: Internal I-9 Audit

Ronny Smith



Jennifer Searfoss

HIPAA Incident Investigation & Breach

Reporting Rick Boyles 1.25 1.0

10:15 - 10:30 am

10:30 - 11:45 am

Building Leadership Skills That Foster Service Behaviors

Kristin Baird

FLSA: Reviewing Employee Classifications & New

Regulations Ronny Smith

Practicing Via Telemedicine

Karen Mathura/ Lauren Bicknese

HIPAA Incident Investigation & Breach

Reporting Rick Boyles 1.25 1.0

TOTAL = 9.5 6.0

Educational Sessions

ACMPE: Introduction to Fellowship Papers - Jane Parrish, FACMPEWELCOME RECEPTION (Vendor Hall)

Sponsored by Mag Mutual and Nixon Uniform Service & Medical Wear

BREAK (Vendor Hall) Sponsored by LabCorp, SunTrust, The Doctors Company, Wells Fargo

COCKTAILS (Vendor Hall) Sponsored by Mag Mutual and Nixon Uniform Service & Medical Wear

BREAKFAST (Vendor Hall) Sponsored by LabCorp, SunTrust, The Doctors Company, Wells Fargo

BREAK (Foyer) Sponsored by LabCorp, SunTrust, The Doctors Company, Wells Fargo

DINNER Sponsored by Professionals Advocate Insurance Co.

BREAKFAST (Vendor Hall) Sponsored by LabCorp, SunTrust, The Doctors Company, Wells Fargo


LUNCH Sponsored by Nixon Uniform Service & Medical Wear and Mag Mutual



Virginia

Track 2 Program at a Glance

3/20 Time ACMPE Credits

AAPC Credits

SUN 3:00 - 5:00 pm 2.0

5:00 - 6:30 pm

Sun. = 2.0


AAPC Credits

MON 7:00 - 7:15 am

7:15 - 8:30 am

Lean Six Sigma Yellow Belt Owen Dahl 7.0 7.0

8:30 - 8:40 amVMGMA President's

Message

8:40 - 9:00 amVMGMA Legislative

Update

9:00 - 10:15 am

The Ethics Guy Bruce Weinstein, PhD

Sponsored by Professionals Advocate 1.25 1.0

10:15 -10:45 am

10:45 - 12:00 pm

Lean Six Sigma Yellow Belt (cont.)

Owen Dahl

12:00 - 1:00 pm

1:00 - 2:30 pm


Owen Dahl

2:30 - 3:00 pm

3:00 - 5:00 pm


Owen Dahl

6:00 - 7:00 pm

7:00 - 8:00 pm

MON. = 8.25 8.03/22 TUES 7:00 - 11:45 am

TUES. = 2.5 2.0


See Track 1 (Program At A Glance) For Schedule

Cocktails (Vendor Hall) Sponsored by Nixon Uniform Service & Medical Wear and Mag Mutual

Dinner Sponsored by Professionals Advocate Insurance Co.

Educational Sessions

ACMPE: Introduction to Fellowship Papers - Jane Parrish, FACMPEWELCOME RECEPTION (Vendor Hall)

Sponsored by Mag Mutual and Nixon Uniform Service & Medical Wear

BREAKFAST (Take from Vendor Hall to Classroom) Sponsored by LabCorp, SunTrust, The Doctors Company, Wells Fargo


Working LUNCH (Classroom) Sponsored by Nixon Uniform Service & Medical Wear and Mag Mutual

Save the DateVMGMA Fall Conference

Kingsmill ResortSeptember 25-27, 2016


Track 1: Practice ManagementTrack 2 Program at a Glance

Practicing Via Telemedicine: Risks That May Ensue Karen Mathura, RN, JD, CPHRM, CLCS, Risk Management & Claims Consultant, RCM&D

Lauren Bicknese, CLCS, Risk Management Consultant, RCM&D, Baltimore, MD

With the continuous advancements in technology, the delivery of health infor-mation and healthcare services is rapidly changing. Telehealth practice in the USA is expected to double within the next two

years. The expansion of health care delivery across interna-tional borders via electronic means continues to grow. The increasingly evident use of mobile technology in today’s soci-ety is finding its way into the delivery of healthcare. Statistics show that providers are using mobile devices to collect, read and monitor patient data and studies have shown that consum-ers have high expectations for the delivery and management of their healthcare through mobile technology.

In this session, we will explore and define different varia-tions of telemedicine (i.e., eHealth, telehealth, telemedicine, mHealth) and the associated potential exposures and risks. The regulatory landscape, including the FDA, CMS, HIPAA, state policies and medical board positions, will be analyzed and dis-cussed. Obstacles to practicing via telemedicine and mHealth will be explored, followed by risk management solutions and proactive strategies for incorporating these methods of care delivery into current practice.

Your Declaration of Independence: Creating an Infrastructure For Population HealthStephen L. Cavalieri, MDChief Medical OfficerinHEALTH/MedVirginiaGlen Allen, VA

Gerard P. Filicko, MHA, CMPESr. VP Clinical ServicesinHEALTH/MedVirginiaGlen Allen, VA

Independent physician groups are under in-creasing pressure to participate in account-

able care organizations, value-based care initiatives and other ar-rangements dealing with innovative payment methods. Many are uncertain of the demands required for successful participation, and are anxious about offers coming from well-meaning hospital systems, carriers and other third parties. This session will cover the core concepts of shared governance, data use and reporting across disparate health information technology, administrative integration, physician engagement and coordination of care. It will also highlight a case study of MD Value Care, a multispecial-ty physician organization in Central Virginia composed of more than 400 physicians from 23 independent practices. Attendees will learn to identify administrative and medical demands of population health management, be able to describe strategies for successful participation in physician-led ACOs and review integration pitfalls, pearls and methods of maintaining indepen-dence in the ACO world.

Imagine Your Life If You Fail a HIPAA Audit; Incident Investigation & Breach Reporting Rick Boyles, PresidentComputer Networks Inc.Virginia Beach, VA

This informative session will teach you how to recognize an “incident” and determine if it is a patient data breach that is required to be reported to the Secretary of Health and Human Services. Guidance will be given on investigating incidents and how to report a breach to the government. Also learn how you can lose PHI (Protected Health Information) and NOT have to report it.


Virginia



Immigration – The Importance Of and How to Conduct an Internal I-9 AuditRonny Smith, Sr. Executive Employment AdvisorMid-State HRLynchburg, VA

With immigration being a hot topic across America, it is more impor-

tant than ever to audit your I-9 documents and employment practices. Fines associated with improper I-9 forms range from $110 to $1100 per form. Payment of these fines are not covered under any insurance policy. In this interactive session, you will learn how to conduct your own internal audit, how to properly address issues, how to calculate the retention period of your I-9’s and more.

Track 2: Lean Management

FLSA – Reviewing Your Employee Classifications and How New Regulations Will Impact Your Practice Ronny Smith, Sr. Executive Employment Advisor, Mid-State HRLynchburg, VA

The DOL is changing the regulations on exempt employees, increasing their base salary amount by more than double. It is imperative that employers review their employees to make sure they are properly classified and to correct any issues they may have. We strongly anticipate an increased proactive ap-proach from the DOL to assure an employer’s compliance in the future. Fines and penalties levied against a practice for im-proper classifications are not covered by any insurance policy. Through case studies, learn how new regulations could impact your practice.

Lean Six Sigma – Yellow Belt Certificate Owen Dahl MGMA Consultant The Woodlands, TX

Recommended Prerequisites For Attendees

• Lean Six Sigma White Belt (but not required) or

• Relevant experience in a management role or• Advanced degree (i.e. MBA).

Program Objectives • To improve the ability to communicate Lean Six Sigma

concepts;• To build on the Voice of the Customer;• To identify improvement projects within the medical prac-

tice, relate practice goals to these concepts - these projects include fixes but also consider new programs to address our changing health care world;

• To develop or refine a project charter;• To gain an understanding of key tools for use in improve-

ment projects;• To gain an understanding of the root causes of issues in the

medical practice.

Certificate and Continuing Education Credits• Participants will receive a certificate of completion for the

Lean Six Sigma Program – MGMA Yellow Belt Certificate;• Participants will receive seven hours of ACMPE credits.

(25 Spaces Available: Must Pre-Register)

VMGMA Spring Conference Approved Credits

CEU APPROVED*

Conference Registration

Hotel Reservations

VMGMA Spring Conference RegistrationAvailable online: www.vmgma.orgMembers may bring non-members from their practice at member rate (see VMGMA Spring Conference email for discount code). All conference attendees must be registered. One registration form per person is required.

Register by February 23, 2016 and SAVEVISA, MasterCard, Discover or checks payable to “VMGMA” accepted. Checks should be mailed to VMGMA, P.O. Box 263, Sandston, VA 23150.

CANCELLATION POLICYCancellation of program registration must be postmarked by February 23, 2016 and is subject to a $50 processing fee. No refund will be made after this date. If sending a substitute, please notify VMGMA. If the substitute is of a different VMGMA status, registration fees will be adjusted. If it is necessary to cancel the program, VMGMA will maintain a credit balance or refund the registration fee. VMGMA cannot be held responsible for any travel cancellation fees. PHOTOGRAPHYBy registering for this event, you give the Virginia MGMA permission to publish photographs that may include your image. QUESTIONS?Contact the VMGMA office at 804.328.3344 or email [email protected].

Hilton Richmond Hotel & Spa12042 West Broad Street | Richmond, VA 23233$149/night + taxes (single/double occupancy)Reservations may be made by calling 800.445.8667 or 804.364.3600. Must request Va. Medical Group Manage-ment Association to receive reduced rate.Complimentary Self-Parking & Wireless InternetCheck In: 3:00 pm / Check Out: 12:00 pm

Cut-Off: February 23, 2016 (or when block fills)



ACMPE CreditsSunday - 2.0Monday, Track 1 - 5.0Monday, Track 2 - 8.25Tuesday - 2.5

Credits approved by the American College of Medical Practice Executives.

AAPC CreditsMonday, Track 1 - 4.0Monday, Track 2 - 8.0Tuesday - 2.0

Granting of prior approval in no way constitutes endorsement by AAPC of the program content or the program sponsor. Approval expiration date: 1/13/17.

To apply program towards ACMPE continuing education requirement, calculate total hours spent in educational sessions. Log into www.mgma.org and choose “My Account/My ACMPE Transcript” to enter hours.

MAR 20-22 MAR 21 ONLY MAR 22 ONLY

$225 $175 $100


$275 $200 $125


$325 $250 $125


$375 $275 $150

NON-MEMBERS (Registration Fees BY Feb 23, 2016)

(Registration Fees AFTER Feb 23, 2016)

VMGMA MEMBERS (Registration Fees BY Feb 23, 2016)

(Registration Fees AFTER Feb 23, 2016)

$75

$175

$325

GUEST FEES OF CONFERENCE ATTENDEES

Sun. Reception/Mon. Dinner

Sun. Reception/ All Meals/Exhibit Hall

Sun. Reception/All Meals/ Exhibit Hall/Education

VMGMAP.O. Box 263Sandston, VA 23150

DIAMOND GOLD SILVER

BRONZE

VMGMA 2016 Corporate Sponsors


Virginia

VMGMA Spring Conference March 20-22, 2016 Richmond, VA

Early registration ends February 23.

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vmgma spring conference...vmgma spring conference | march 20-22, 2016 | richmond, va track 1 program...

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