Vocera Staff Assignment OverviewVocera® provides two versions of the Vocera Staff Assignment software to meet the needs of each installation. The basic Vocera Staff Assignment software is included with the Vocera System software. The Vocera Staff Assignment Premier application adds several additional features including staff presence, click-to-connect, and text messaging. Vocera Staff Assignment Premier requires additional software licensing.

Vocera Staff Assignment is a web-based application used by staff coordinators and nurse administrators to quickly and accurately make staff assignments for Vocera dynamic role-based groups. These dynamic role-based groups such as Room 4101 Nurse, Room 4101 Assistant, and 4 West Charge Nurse are leveraged for advanced voice, and alerts and alarm workflow throughout the hospital.

Vocera Staff Assignment Premier utilizes a computer and desk phone or the Vocera Communication Badge to view staff availability and instantly communicate with staff using voice or text messaging. This streamlines critical communication within the unit, allowing unit coordinators to instantly communicate with staff using either voice or text messaging.

Vocera Staff AssignmentThis feature provides a simple web-based method of assigning staff to dynamic role-based groups.

Features Benefits

Assign staff quickly and easily to dynamic role-based groups—copy and paste to quickly replicate and modify assignments.

Saves time and allows immediate verification that all assignments are accurate. New assignment of incoming shift can be completed more quickly improving patient response times during shift change.

Call a Vocera group, such as Room 4101 Nurse, using the voice command “Call Room 4101 Nurse.”

Eliminates frustrating phone and pager tag ensuring quicker responses when time is critical. Provides faster communication from doctors, labs, centralized telemetry, and other staff to the correct nurse assigned to a specific patient.

Print staff assignments. Provides a permanent record of staff assigned to care team for a specific room or bed.

Vocera Staff Assignment software allows quick and accurate assignment of nurses and clinical staff to frequently changing groups, such as patient teams, bed groups and role-based teams.

Vocera Voice

Vocera Staff Assignment: Centralize Workflow Communication

Calling a Vocera Group

“Yes”... “Hi Dr. Smith: this

is Jessica...”

“Call Room 101 Nurse”

Genie: “Calling Room 101 Nurse”

“Can you take a call to Room 101 Nurse from Dr. Smith?”

Vocera Staff Assignment with Alert and Alarm Integration—By combining Vocera Staff Assignment with third-party middleware systems, customers can take advantage of advanced workflow of alerts and alarms by delivering notification to Vocera dynamic role-base groups.

Features Benefits

Send alerts and alarms to the appropriate staff using Vocera dynamic role-based groups.

Provides a single location for administrators to define staff assignments used for voice workflow and alert and alarm escalation.

Configure dynamic role-based groups in the middleware system.

Minimizes administration and configuration required with the middleware system by eliminating the need to enter staff assignments into the middleware system.

Maintain static middleware assignments that refer to the dynamic role-based group.

Ensures consistent treatment of alerts and alarms resulting in a more predictable care process. Reduces the cost to maintain the middleware solution.

Vocera Group Vocera Group Vocera Group

Marie Adeniyl Christine Gamlen Mary Lake

Ann Jones

Tina Smith

Debbie Nelson

Cindy Bell

Room 4101 Nurse

First-Level EscalationRoom 4101 Nurse Secondary

Second-Level EscalationRoom 4101 V Tach

Input Systems

Sends events to middleware systems

Middleware Systems

Receives events and sends text messages to Vocera groups based on escalation workflow

Vocera Groups

Defines the Vocera users to whom the text messages are sent

All 4 West Nurses

Room 4101 Nurse Room 4101 Nurse Secondary All 4 West Nurses

Third-Level Escalation

30 sec 30 sec

Vocera Staff Assignment Premier SolutionVocera Staff Assignment Premier provides enhanced capabilities to the Vocera Assignment client including staff availability, click-to-connect, and text messaging.

Staff Availability—Staff Assignment Premier provides staff availability by displaying a red, yellow, or green status indicator for each staff member who is assigned to a group.

Green: The user is online and available for a call.

Yellow: The user is online but unavailable for a call. The user may be on a call or in Do-Not-Disturb mode.

Red: The user is offline, either because he or she is logged off or is currently off the network.

Sending Text Messages—This feature allows users to send text messages to individuals or groups, and also take advantage of pre-defined text messages that can be configured by the Vocera Administrator for each unit for frequently used text messages.

Click-to-Connect—Click-to-connect allows users to initiate a call or urgent call to users or groups and to initiate urgent broadcasts to groups. Calls can be initiated from a desk phone or the Vocera Badge.

Vocera Professional ServicesThe Vocera Staff Assignment application is a powerful tool with the potential to change the way staff communicate with each other within the hospital. Vocera Professional Services and Vocera University can help design the processes and workflow to maximize the benefit and ROI of the Vocera solution.

Services provided by both the Vocera Professional Services team and Vocera University include:

•Clinical workflow design

•Installation and configuration

•Training (technical and clinical)

•Middleware integration support

•Go-live support

Contact your Vocera Sales Representative to learn more about Vocera Professional Services offerings.

Technical RequirementsVocera Staff Assignment is a web-based application that runs on the Vocera Server.

•Requires the Vocera System software v.4.2 SP1 or greater.

•Vocera SIP Telephony is required for Staff Assignment Premier

•Vocera Staff Assignment Premier requires a purchased license and the use of a Vocera user login for authentication.

•Licensing is on a simultaneous user basis (i.e., the number of users logged into the web-based application at any one time). Vocera recommends at least one simultaneous user per unit defined in the Vocera Staff Assignment console.

•Vocera Messaging Interface (VMI) license required for alert and alarm integration.

•Supported middleware vendors:

> Commtech Wireless Messenger 3.5, 4.x

> Connexall 4.3, 5.x

> Philips IntelliSpace Event Management (Emergin) 8.x, 9.x, 10.x and 11.x

> Extension 2.x

For More InformationVocera Communications, Inc., is the leading provider of voice communication systems designed to restore the human connection to healthcare. By providing integrated communication solutions for both voice and alarm and alert systems, Vocera allows care teams, patients and loved ones to exchange critical information at the point of care. To learn more about Vocera Communications and our point-of-care solutions, please visit www.vocera.com, email info@vocera.com, or telephone 408 882 5100, 800 331 6356.

©2013 Vocera and the Vocera logo are registered trademarks of Vocera Communications, Inc. All other trademarks, service marks, registered trademarks, or registered service marks are the property of their respective owners.

Vocera Communications, Inc. 525 Race Street San Jose, CA 95126

tel : +1 408 882 5100 fax : +1 408 882 5101 toll free : +1 800 331 6356

www.vocera.com

Vocera Communications UK Ltd. 100 Longwater Avenue Green Park Reading, Berkshire RG2 6GP United Kingdom

tel : +44 0 844 335 1237 fax : +44 0 118 945 0493

www.vocera.co.uk

Vocera Canada 8 Market Street, Suite 300 Toronto, Ontario M5E 1M6 Canada

tel : +1 416 923 2900 fax : +1 416 923 2981

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