vodafonr marketinf presentation 2003

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    PRESENTATION NAMECompany name

    Make the Most of Now

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    Vodafone itself was formed in 1982 and was launchedon 1 January 1985.

    VO represents voice and DA symbolizes data.

    Vodafone entered India in December 2005Successfully rebranded 'Hutch' as 'Vodafone in 2007.

    Despite the official name being Vodafone Essarpreviously Hutchison Essar, its products are simplybranded Vodafone.

    Both prepaid and postpaid GSM cellular phone coverage

    throughout India

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    Vodafone is a mobile network operatorheadquartered in London-UK.

    Chairman- Gerard Kleisterlee

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    Pink is now red as Hutch is Vodafone in Indiafrom September 21, 2007, officially announcedin Mumbai. Hutch Is now Vodafone

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    Enabling new applications of mobile communications

    Using new technology for new services

    Continuous research for improving operational efficiency

    Maintaining quality of networks

    Providing technology vision and leadership

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    Our Vision is to be the worlds mobilecommunication leader enriching customers lives,helping individuals, businesses and communities bemore connected in a mobile world.

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    Days before Zoozoo

    Pug was the mascot for Vodafone

    Taken over from Hutch

    IPL 2008 had Vodafone going inPug for itsHappy to Help service

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    Need Identification

    Value Added Services of Vodafone needed more promotion

    ZooZoo was the perfect way to spread awareness

    VAS is considered a cash cow for cellular companies

    IPL season 2 had lot of scope to be taken advantage

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    Segmented basis on types ofservices used

    Urban and Rural region

    customers were separated out

    Segmentation:

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    Targeting

    Targeted customers who would use VAS services

    Different kinds of VAS services were offered for differentkinds of customers

    Urban customers were more in focus

    Young people

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    Characteristics each lend toZoozoos

    Cute

    Quirky

    Cuddly

    Alien Species

    Human like

    Harmless

    Kiddies

    Humorous

    Simple

    Adorable

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    Learnings

    Low cost ads can make good impact

    Expensive Brand Ambassadors could

    be avoided

    Ads more relate to common man

    Concept is important.Most Importantly Keep it simple

    Does not produce bias of any kind

    (class, creed, religion etc)

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    Market Entry Strategy

    Grow through geographic expansion

    Acquisition of new customers

    Retention of existing customers

    Increasing usage through innovations in technology.

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    Marketing Mix

    Vodafone live! provides on-the-move information services.

    Prepaid Cell phone connectionPrepaid recharge cardVodafone PostpaidCalling CardsVodafone PCOI-Phone 3GVodafone Handy phonePrepaid recharge cardMagic Box Handsets

    PRODUCT

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    Conti.

    SERVICES

    Tunes & DownloadsEntertainment

    SportsDevotionalNews & updatesAstrologyFinanceTravelMail, messaging & moreDial in servicesBill info

    Miscellaneous

    Cricket alerts

    Love tips

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    Conti.

    Vodafone wants to make its serviceaccessible to all.

    Offers various pricing structure todifferent customer groups.

    Monthly price plans are available.

    All these services were ataffordable prices, some around 30

    Rs per month.

    PRICING

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    Conti.

    PLACE

    Vodafone covers almost 75% of itsoperational area

    It also sells through independent retailers

    Customers are able to see and handleproducts they are considering

    People are on hand to ensure customersneeds are matched with the right productand to explain the different options

    available

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    Conti.

    PROMOTION

    Advertising on TV, magazines,via internet and on bill boards.

    Special offer promotions.

    Vodafones stores, its products

    and all its staff project thebrand image.

    Public relations by its press

    releases.

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    Promoting throughTV ads

    About 30 different TVCs for VAS including

    Cricket alerts

    Beauty alerts

    Phone backup Chota Credit

    Vodafone Maps

    Vodafone call filter

    Live games Musical greetings etc.

    20-30 seconds ads with the message about theVAS. And ending with Make the Most of Now

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    Zoozoo Fashion tips video

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    Internet ads

    Dedicated micro site What kind of Zoozooare you?

    Downloadable Ringtones,wallpapers, screensaversand videos

    Facebook aimed atbuilding a community

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    Hoardings & Billboards

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    Other sources of Advertising

    ANDROID WALK VODAFONE CALENDER

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    Referring to marketing techniques that use pre-existingsocial networks to produce increases in brand awareness orto achieve other marketing objectives through self-replicating viral processes, analogous to the spread of

    viruses or computer viruses.

    It can be delivered by word of mouth or enhanced by thenetwork effects of the Internet.

    Vodafone marketing strategy captured imagination ofmillions across the country.

    Every age group was interested in the ad and the

    related VAS products.

    Successful Viral Marketing

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    STRENGTHS:

    Complementary strengths of Vodafone & Hutch esaar

    The brand name it has in the Indian market

    The kind of subscriber bas it has in the Indian market

    It has the 2nd highest market share and subscriber

    base in India 1st being Airtel(source : Wikipedia)

    Easy and cheap animation leading to low production cost

    No celebrity endorser - No associated risks and costs

    SWOTAnalysis

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    Total number of Vodafone India Subscribers :14,15,19,840, i.e. 23.63% of the total 59,87,79,674Indian mobile phone subscribers.

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    WEAKNESS:

    W

    Difficulty in understanding the ads by rural populationdue to which rural people are least interested towatch and ultimately buy

    Less focus on rural India

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    OPPORTUNITIES:

    O

    Product and services expansion

    Growing data business

    Large capital can be raised by listing Vodafone onIndian Stock Exchange(IPO)

    Revolution in the conventional way of advertising thatwas through public figures and celebrities

    Low advertising cost leading to provision of cheaperservices

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    THREATS:

    T

    High competition from new entrants.

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