vodafonr marketinf presentation 2003
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PRESENTATION NAMECompany name
Make the Most of Now
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Vodafone itself was formed in 1982 and was launchedon 1 January 1985.
VO represents voice and DA symbolizes data.
Vodafone entered India in December 2005Successfully rebranded 'Hutch' as 'Vodafone in 2007.
Despite the official name being Vodafone Essarpreviously Hutchison Essar, its products are simplybranded Vodafone.
Both prepaid and postpaid GSM cellular phone coverage
throughout India
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Vodafone is a mobile network operatorheadquartered in London-UK.
Chairman- Gerard Kleisterlee
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Pink is now red as Hutch is Vodafone in Indiafrom September 21, 2007, officially announcedin Mumbai. Hutch Is now Vodafone
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Enabling new applications of mobile communications
Using new technology for new services
Continuous research for improving operational efficiency
Maintaining quality of networks
Providing technology vision and leadership
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Our Vision is to be the worlds mobilecommunication leader enriching customers lives,helping individuals, businesses and communities bemore connected in a mobile world.
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Days before Zoozoo
Pug was the mascot for Vodafone
Taken over from Hutch
IPL 2008 had Vodafone going inPug for itsHappy to Help service
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Need Identification
Value Added Services of Vodafone needed more promotion
ZooZoo was the perfect way to spread awareness
VAS is considered a cash cow for cellular companies
IPL season 2 had lot of scope to be taken advantage
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Segmented basis on types ofservices used
Urban and Rural region
customers were separated out
Segmentation:
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Targeting
Targeted customers who would use VAS services
Different kinds of VAS services were offered for differentkinds of customers
Urban customers were more in focus
Young people
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Characteristics each lend toZoozoos
Cute
Quirky
Cuddly
Alien Species
Human like
Harmless
Kiddies
Humorous
Simple
Adorable
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Learnings
Low cost ads can make good impact
Expensive Brand Ambassadors could
be avoided
Ads more relate to common man
Concept is important.Most Importantly Keep it simple
Does not produce bias of any kind
(class, creed, religion etc)
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Market Entry Strategy
Grow through geographic expansion
Acquisition of new customers
Retention of existing customers
Increasing usage through innovations in technology.
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Marketing Mix
Vodafone live! provides on-the-move information services.
Prepaid Cell phone connectionPrepaid recharge cardVodafone PostpaidCalling CardsVodafone PCOI-Phone 3GVodafone Handy phonePrepaid recharge cardMagic Box Handsets
PRODUCT
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Conti.
SERVICES
Tunes & DownloadsEntertainment
SportsDevotionalNews & updatesAstrologyFinanceTravelMail, messaging & moreDial in servicesBill info
Miscellaneous
Cricket alerts
Love tips
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Conti.
Vodafone wants to make its serviceaccessible to all.
Offers various pricing structure todifferent customer groups.
Monthly price plans are available.
All these services were ataffordable prices, some around 30
Rs per month.
PRICING
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Conti.
PLACE
Vodafone covers almost 75% of itsoperational area
It also sells through independent retailers
Customers are able to see and handleproducts they are considering
People are on hand to ensure customersneeds are matched with the right productand to explain the different options
available
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Conti.
PROMOTION
Advertising on TV, magazines,via internet and on bill boards.
Special offer promotions.
Vodafones stores, its products
and all its staff project thebrand image.
Public relations by its press
releases.
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Promoting throughTV ads
About 30 different TVCs for VAS including
Cricket alerts
Beauty alerts
Phone backup Chota Credit
Vodafone Maps
Vodafone call filter
Live games Musical greetings etc.
20-30 seconds ads with the message about theVAS. And ending with Make the Most of Now
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Zoozoo Fashion tips video
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Internet ads
Dedicated micro site What kind of Zoozooare you?
Downloadable Ringtones,wallpapers, screensaversand videos
Facebook aimed atbuilding a community
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Hoardings & Billboards
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Other sources of Advertising
ANDROID WALK VODAFONE CALENDER
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Referring to marketing techniques that use pre-existingsocial networks to produce increases in brand awareness orto achieve other marketing objectives through self-replicating viral processes, analogous to the spread of
viruses or computer viruses.
It can be delivered by word of mouth or enhanced by thenetwork effects of the Internet.
Vodafone marketing strategy captured imagination ofmillions across the country.
Every age group was interested in the ad and the
related VAS products.
Successful Viral Marketing
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STRENGTHS:
Complementary strengths of Vodafone & Hutch esaar
The brand name it has in the Indian market
The kind of subscriber bas it has in the Indian market
It has the 2nd highest market share and subscriber
base in India 1st being Airtel(source : Wikipedia)
Easy and cheap animation leading to low production cost
No celebrity endorser - No associated risks and costs
SWOTAnalysis
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Total number of Vodafone India Subscribers :14,15,19,840, i.e. 23.63% of the total 59,87,79,674Indian mobile phone subscribers.
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WEAKNESS:
W
Difficulty in understanding the ads by rural populationdue to which rural people are least interested towatch and ultimately buy
Less focus on rural India
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OPPORTUNITIES:
O
Product and services expansion
Growing data business
Large capital can be raised by listing Vodafone onIndian Stock Exchange(IPO)
Revolution in the conventional way of advertising thatwas through public figures and celebrities
Low advertising cost leading to provision of cheaperservices
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THREATS:
T
High competition from new entrants.
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