vohl 2016 annual survey - pflugerville...q11 if you would like to sign up for swimming lessons,what...

Q1 What is your VOHL house address?Answered: 242 Skipped: 0

1 / 67

VOHL 2016 Annual Survey

31.40% 76

50.41% 122

16.94% 41

1.24% 3

Q2 What is the size of your family?Answered: 242 Skipped: 0

Total 242

1-2 People

3-4 People

5-6 People

7+ People

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Answer Choices Responses

1-2 People

3-4 People

5-6 People

7+ People

2 / 67


30.17% 73

46.28% 112

19.83% 48

3.72% 9

Q3 Your Birth YearAnswered: 242 Skipped: 0

Total 242

After 1978

1965-1978

1946-1964

1909-1945

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


After 1978

1965-1978

1946-1964

1909-1945

3 / 67


14.05% 34

28.10% 68

42.98% 104

14.88% 36

Q4 How long have you been a VOHLresident?

Answered: 242 Skipped: 0

Total 242

10+ Years

5-10 Years

1-5 Years

Less than 1Year

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


10+ Years

5-10 Years

1-5 Years

Less than 1 Year

4 / 67


95.04% 230

4.96% 12

Q5 Do you own or rent your home?Answered: 242 Skipped: 0

Total 242

Own

Rent

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Own

Rent

5 / 67


15.08% 30

84.92% 169

Q6 Option 1: Due to the VOHL Splash Padbreaking down we will need to have a

Special Assessment to make the minimumrepairs to the Splash Pad plus a few

upgrades to the bubblers. This currently isestimated at $150k for the repairs. This

would be a mandatory assessment for allHomeowners and would be added to your

annual dues. For these assessments,whichof the following would you prefer?


Total 199

A (1)yearassessment o...

A (2) yearassessment o...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


A (1)year assessment of $150

A (2) year assessment of $75

6 / 67


33.64% 73

66.36% 144

Q7 Option 2: The pool seating andplayscapearea are mostly unshaded. To add

additional shade to both areas would beapprox $50k. Would this be something as aHomeowner you would want to have added

with a special assessment?Answered: 217 Skipped: 25

Total 217

Yes, with a(1) year...

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes, with a (1) year assessment of $50

No

7 / 67


36.44% 82

4.89% 11

Q8 Option 3 (includes Option1, 2,plusupgrades listed in question). The Pool

Committee has been asked multiple times ifthe Pool could be upgraded.They have

gotten estimates to see what the cost is forthese requests. The requested upgradesare: 1. Beach Entry (with the Splash Padbeing part of the main pool) 2. Additional

Shade Canopies (on both pool andplayground) 3. Create Lap Lane (includes

demo of one set of entry steps) 4. Add CoolCoat to Deck 5. Replaster entire pool,

including the Splash Pad area that wouldbecome part of theBeach Entry 6. Add UV

coating to the Splash Pad decking 7. Add 3additional Splash Pad features. To make all

these upgrades, it is estimated at $350k-500k. Please choose from the selectionbelow if you would like to have these

upgrades, and if so which payment options.Answered: 225 Skipped: 17

Yes, (3) yearSpecial...

Yes (2) yearSpecial...

Yes (1) yearSpecial...

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes, (3) year Special Assessment of $116 to $167

Yes (2) year Special Assessment of $175 to $250

8 / 67


0.89% 2

57.78% 130

Total 225

Yes (1) year Special Assessment of $350 to $500

No

9 / 67


14.01% 22

74.52% 117

11.46% 18

Q9 Do you feel the lifeguarding andmonitoring service this year was effective

and satisfactory?Answered: 157 Skipped: 85

Total 157

Dissatisfied

Satisfied

Very Satisfied

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Dissatisfied

Satisfied

Very Satisfied

10 / 67


32.74% 74

67.26% 152

Q10 If swim lessons were offered at ourpool, for an additional cost to you, would

you be interested in paying for a class nextsummer?


Total 226

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

11 / 67


19 1,761 95

Q11 If you would like to sign up forswimming lessons,what is the max amount

would you be willing to pay for eachlesson?


Total Respondents: 95

0 2 4 6 8 10 12 14 16 18 20

Answer Choices Average Number Total Number Responses

12 / 67


6.33% 14

4.07% 9

33.03% 73

56.56% 125

Q12 Ifthe HOAwere to build a CommunityCenter a Special Assessment would be

needed to pay for the project. Whichpayment schedule would you prefer?


Total 221

(1) Time Fee

(2)YearAssessment

(3) YearAssessment

I am notinterested i...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


(1) Time Fee

(2)Year Assessment

(3) Year Assessment

I am not interested in an amenity center and therefore no special assessment

13 / 67


30.91% 68

5.91% 13

2.27% 5

1.36% 3

1.36% 3

58.18% 128

Q13 What would be the maximum amount ofan assessment in 1 year that you would be

comfortable with?Answered: 220 Skipped: 22

Total 220

$200

$250

$300

$400

$400+

I am notinterested i...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


$200

$250

$300

$400

$400+

I am not interested in an amenity center and therefore no special assessment

14 / 67


15.38% 34

28.51% 63

1.36% 3

54.75% 121

Q14 What would be your primary usage ofthe Community Center?


Total 221

HOA Events

Personal Usage

Small BusinessUsage

NoUsage

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


HOA Events

Personal Usage

Small Business Usage

NoUsage

15 / 67


31.73% 66

23.08% 48

4.33% 9

41.83% 87

10.58% 22

21.63% 45

33.65% 70

Q15 To help determine the size and purposeof the center, which of the following arereasons you would use the Community

Center?Answered: 208 Skipped: 34

HOAFunction/Event

Rental Personal

Rental Business

Parties(Anniversari...

Fundraisers

Movie Night

Gym/Workout

Kids Lockout

PotentialClasses

Would Not Use

Other (pleasespecify)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


HOA Function/Event

Rental Personal

Rental Business

Parties (Anniversaries, Birthdays, for example)

Fundraisers

Movie Night

Gym/Workout

16 / 67


8.65% 18

25.96% 54

46.63% 97

5.29% 11


Kids Lockout

Potential Classes

Would Not Use

Other (please specify)

17 / 67


25.86% 60

31.47% 73

71.12% 165

29.74% 69

26.29% 61

9.05% 21

19.83% 46

3.88% 9

Q16 Which of the following do you currentlyuse to find your neighborhood updates?



HOA Websitevillagesofhi...

HOA Newsletter

Facebook Group

Nextdoor

NeighborhoodSigns

Annual Meeting

Neighbor


0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


HOA Website villagesofhiddenlakehoa.com

HOA Newsletter

Facebook Group

Nextdoor

Neighborhood Signs

Annual Meeting

Neighbor


18 / 67


5.75% 13

29.65% 67

11.50% 26

53.10% 120

Q17 Have you contacted GoodwinManagement, HOA Management Company

in 2016? If you have, how satsified were youwith their services?


Total 226

Yes -Extremely...

Yes - Satisfied

Yes -Dissatisfied

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes - Extremely Satsified

Yes - Satisfied

Yes - Dissatisfied

No

19 / 67


77.43% 175

4.42% 10

12.39% 28

3.98% 9

3.98% 9

Q18 Do you feel you are informed aboutissues that affect VOHL?



Yes

No - HOAinformation ...




0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No - HOA information is not helpful

No - HOA information is not readily available

No - HOA information is not timely

No - HOA information is not relative

20 / 67


3.86% 9

64.38% 150

31.76% 74

Q19 How often do you access the HOAwebsite,

www.villagesofhiddenlakehoa.com?Answered: 233 Skipped: 9

Total 233

Often

Occasionally

Never

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Often

Occasionally

Never

21 / 67


24.68% 57

48.48% 112

5.19% 12

21.65% 50

Q20 Do you find the information you arelooking for on the HOA website,

www.villagesofhiddenlakehoa.com?Answered: 231 Skipped: 11

Total 231

Yes

Sometimes

No

Never visitedthis site

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

Sometimes

No

Never visited this site

22 / 67


2.28% 5

7.31% 16

5.48% 12

6.85% 15

10.05% 22

56.62% 124

11.42% 25

Q21 What additional information would youlike to see added to the HOA website?


Total 219

Blog Posts

BusinessDirectory

Pet Directory

Homes forSale/Rent

Community/Residential Ads

None/Don't Know


0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Blog Posts

Business Directory

Pet Directory

Homes for Sale/Rent

Community/Residential Ads

None/Don't Know


23 / 67


3.03% 7

57.14% 132

6.93% 16

32.90% 76

Q22 What is your assessment of the HOAWebsite?


Total 231

Excellent

Satisfactory

Poor

n/a

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Excellent

Satisfactory

Poor

n/a

24 / 67


86.03% 197

13.97% 32

Q23 Have you registed atwww.villagesofhiddenlakehoa.com


Total 229

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

25 / 67


33.48% 78

66.52% 155

Q24 Have you ever attended an HOA AnnualMeeting?


Total 233

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

26 / 67


10.09% 23

48.68% 111

2.19% 5

39.04% 89

Q25 If you have received/read the HOANewsletter, please rate your satisfaction on

the content included in the newsletter.Answered: 228 Skipped: 14

Total 228

ExtremelySatisfied

Satisfied

Dissatisfied

Do notreceived the...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Extremely Satisfied

Satisfied

Dissatisfied

Do not received the newsletter

27 / 67


61 13,392 216

Q26 How important do you believe it is forVOHL HOA to create programs that helphomeowners become more connected.



0 10 20 30 40 50 60 70 80 90 100


28 / 67


55 11,652 209

Q27 How important do you believe it is forVOHLHOA to sponsor social events?



0 10 20 30 40 50 60 70 80 90 100


29 / 67


48.26% 111

3.48% 8

48.26% 111

Q28 Have you attended any VOHL SocialEvents in the past 12 months?


Total 230

Yes

Can't Recall

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

Can't Recall

No

30 / 67


Q29 If you havenot attended aneighborhoodevent, why not?Answered: 98 Skipped: 144

31 / 67


17.54% 37

72.04% 152

10.43% 22

Q30 Does VOHL offer the right amount ofsocial events?


Total 211

Too few events

Just the rightamount

Too many events

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Too few events

Just the right amount

Too many events

32 / 67


23.47% 50

34.74% 74

14.08% 30

40.38% 86

7.98% 17

Q31 Would you like our neighborhood tooffer more of the following events:



Social eventsfor adults only

Social eventsfor the whol...

Social eventsfor kids only

No changes tothe current...


0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Social events for adults only

Social events for the whole family

Social events for kids only

No changes to the current events


33 / 67


10.36% 20

43.52% 84

45.08% 87

41.45% 80

41.45% 80

38.86% 75

10.36% 20

40.93% 79

43.01% 83

19.69% 38

Q32 Which neighborhood events would oneor more people in your household attend?


Valentine'sParty

Easter Egg Hunt

Pool Party

Movie Night

Trunk or Treat

Cookies nCocoa in the...

Karaoke

Ice CreamSocial Hour

Happy Hour


0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Valentine's Party

Easter Egg Hunt

Pool Party

Movie Night

Trunk or Treat

Cookies n Cocoa in the Park

Karaoke

Ice Cream Social Hour

Happy Hour


34 / 67



35 / 67


32.89% 75

39.04% 89

28.07% 64

Q33 Would you be interested in havingmore elaborate neighborhood events that

charge for tickets? Examples would beParent/Child Dance, Casino Night, Wine

Tours.Answered: 228 Skipped: 14

Total 228

Yes

No

Not Sure

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

Not Sure

36 / 67


80.79% 185

19.21% 44

Q34 Have you heard about the yard of themonth?


Total 229

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

37 / 67


53 12,201 228

Q35 How satisfied are you with theappearance of the private property in VOHL

regarding individual homes?Answered: 228 Skipped: 14


0 10 20 30 40 50 60 70 80 90 100


38 / 67


45 10,158 226


regarding yards?Answered: 226 Skipped: 16


0 10 20 30 40 50


39 / 67


62 14,155 228


regarding Trash Cans?Answered: 228 Skipped: 14


0 10 20 30 40 50 60 70 80 90 100


40 / 67


43.04% 99

55.65% 128

1.30% 3


regarding Fences?Answered: 230 Skipped: 12

Total 230

Unsatisfied

Satisfied

ExtremelySatisfied

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Unsatisfied

Satisfied

Extremely Satisfied

41 / 67


44.00% 99

20.00% 45

1.33% 3

8.00% 18

5.33% 12

9.33% 21

12.00% 27

Q39 What creates the most conflict amongneighbors on your street?


Total 225

No conflictwith neighbors

Parking

Pets/Pet Waste

Weeds/Landscape

Noise

Lack of pridein...


0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


No conflict with neighbors

Parking

Pets/Pet Waste

Weeds/Landscape

Noise

Lack of pride in Ownership/Rentership


42 / 67


58.67% 132

41.33% 93

Q40 Do you support a deed restriction thatallows you to bring the fence line up to the

front corner of the residence?Answered: 225 Skipped: 17

Total 225

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

43 / 67


28.07% 64

71.93% 164

Q41 Have you received a violation from theHOA?


Total 228

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

44 / 67


40 3,853 94

Q42 If you have had a Deed Violation, Doyou think Goodwin Management enforceVOHL restrictions and policies fairly and

equitably?Answered: 94 Skipped: 148


0 10 20 30 40 50


45 / 67


65.04% 147

34.96% 79

Q43 Have you read the HOA GoverningDocs (link to docs are on HOA website)?


Total 226

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

46 / 67


64 10,000 155

Q44 If yes you have read the HOAGoverning Docs, how well do you feel you

understand the Deed Restrictions andConvenance?



0 10 20 30 40 50 60 70 80 90 100


47 / 67


Q45 Which of the following HOA commongrounds areas do you feel requires the

most attention/improvement? Please rank inorder of importance to you.


39.20%69

15.91%28

11.93%21

7.39%13

9.66%17

7.95%14

2.27%4

5.68%10

176

6.06

5.66%9

16.35%26

19.50%31

16.98%27

16.98%27

11.95%19

8.18%13

4.40%7

159

4.86

8.18%13

15.72%25

16.98%27

18.24%29

18.24%29

10.69%17

6.29%10

5.66%9

159

4.92

15.34%25

13.50%22

4.91%8

13.50%22

9.82%16

12.27%20

20.86%34

9.82%16

163

4.42

8.13%13

8.75%14

11.25%18

5.00%8

11.88%19

8.75%14

18.75%30

27.50%44

160

3.58

11.88%19

11.88%19

15.00%24

14.37%23

12.50%20

15.00%24

12.50%20

6.88%11

160

4.67

4.32%7

8.02%13

7.41%12

12.35%20

9.88%16

12.96%21

20.99%34

24.07%39

162

3.41

13.95%24

14.53%25

14.53%25

10.47%18

9.88%17

15.12%26

5.81%10

15.70%27

172

4.65

Common AreaFences

Common AreaFlower...

Common AreaTrees

Playscape

BasketballCourt

MainEntranceat...

LakesideFountain...

Weiss LaneEntrance

0 1 2 3 4 5 6 7 8 9 10

1 2 3 4 5 6 7 8 Total Score

Common Area Fences

Common Area Flower Beds/Plants

Common Area Trees

Playscape

Basketball Court

Main Entranceat Kelly Lane

Lakeside Fountain Entrance

Weiss Lane Entrance

48 / 67


63 13,561 214

Q46 Thinking about the overall appearanceof VOHL landscape and grounds, please

rate how satisfied you are with any recentimprovements to the common area

landscape?Answered: 214 Skipped: 28


0 10 20 30 40 50 60 70 80 90 100


49 / 67


52.94% 117

47.06% 104

Q47 Do you feel like you have a clearunderstanding of community maintained

spaces vs. city or county maintainedspaces?


Total 221

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

50 / 67


70 14,959 212

Q48 How important is it for you to haveinput on the yearly HOA budget?



0 10 20 30 40 50 60 70 80 90 100


51 / 67


48 9,675 200

Q49 How well do you understand the yearlyHOA Budget?



0 10 20 30 40 50


52 / 67


35.62% 78

7.76% 17

56.62% 124

Q50 Do you think that the HOA dues areAnswered: 219 Skipped: 23

Total 219

Too High

Too Low

The CorrectAmount

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Too High

Too Low

The Correct Amount

53 / 67


47.00% 102

53.00% 115

Q51 Would you support additional moniesbeing added to the annual dues to increase

our amenities?Answered: 217 Skipped: 25

Total 217

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

54 / 67


40 8,728 216

Q52 How many of your neighbors do youknow?



0 10 20 30 40 50


55 / 67


48 10,117 210

Q53 How strong is the sense of communityin this neighborhood?



0 10 20 30 40 50


56 / 67


71 15,749 221

Q54 Overall, how safe do you feel in thisneighborhood?Answered: 221 Skipped: 21


0 10 20 30 40 50 60 70 80 90 100


57 / 67


38.76% 50

0.78% 1

9.30% 12

6.98% 9

44.19% 57

Q55 In the last year, have you seen any ofthe following? Select all that apply


Total 129

A suspiciousperson(s)...

Someone tryingto break int...

Peoplefighting?

Drug Dealing?


0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


A suspicious person(s) hanging around?

Someone trying to break into a house or a car?

People fighting?

Drug Dealing?


58 / 67


6.61% 8

37.19% 45

3.31% 4

23.14% 28

2.48% 3

3.31% 4

23.97% 29

Q56 If you selected any of the situations inthe previous questions, When you

witnessed these problems, which of thefollowing actions did you take? (Check as

many as apply?)Answered: 121 Skipped: 121

Total 121

Decided thatit was none ...

Kept an eye onit

Called aneighbor

Called thepolice

Took directaction

Posted onSocial Media...


0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Decided that it was none of your business

Kept an eye on it

Called a neighbor

Called the police

Took direct action

Posted on Social Media (FB, NextDoor, etc)


59 / 67


6.91% 15

93.09% 202

Q57 Have you or a member of yourhousehold been the victim of a crime in

your neighborhood in the last year?Answered: 217 Skipped: 25

Total 217

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

60 / 67


27.09% 55

72.91% 148

Q58 Neighborhood Watch is forming inVOHL. Are you interested in becominginvolved? If yes, please send us your

contact information to:neighborhoodwatch@villagesofhiddenlakeh

oa.comAnswered: 203 Skipped: 39

Total 203

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

61 / 67


26.67% 56

60.48% 127

11.90% 25

63.33% 133

26.67% 56

Q59 What type of communication would behelpful in getting Neighborhood Watch

information to you?Answered: 210 Skipped: 32


HOA Website

Email

Phone

Facebook

Nextdoor

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


HOA Website

Email

Phone

Facebook

Nextdoor

62 / 67


31.50% 63

68.50% 137

Q60 Would you be willing to volunteer yourtime helping serve VOHL? If yes, please

contact the Communications Team to getyou in touch with the Committee you are

interested in atcommunications@villagesofhiddenlakehoa.

com.Answered: 200 Skipped: 42

Total 200

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

63 / 67


25.35% 18

50.70% 36

23.94% 17

Q61 If Yes, How much time could youcommit?


Total 71

1-4 hrs peryear

1-4 hrs perquarter (3...

1-4 hrs permonth

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


1-4 hrs per year

1-4 hrs per quarter (3 months)

1-4 hrs per month

64 / 67


63 11,749 186

Q62 Thinking about the HOA Board ofDirectors, how satisfied are you with their

performance in 2016?Answered: 186 Skipped: 56


0 10 20 30 40 50 60 70 80 90 100


65 / 67


58 10,812 184

Q63 How well do you believe thehomeowners' needs are understood and

fairly represented by the HOA board?Answered: 184 Skipped: 58


0 10 20 30 40 50 60 70 80 90 100


66 / 67


65 13,943 214

Q64 What is your overall satisfaction ofVOHL



0 10 20 30 40 50 60 70 80 90 100


67 / 67


vohl 2016 annual survey - pflugerville...q11 if you would like to sign up for swimming lessons,what...

Documents