Volunteer Training

2020

T R A I N ING OV E RV I E W

Without individuals like yourself, we would be unable to hold the 2020

TOUR Championship. Although this year may be different, we are grateful for your time and efforts.

This training will walk you through everything that you need to know

in order to perform your duties successfully and safely.

This training will cover the following:

• Volunteer Package

• Shifts and Overview

• Parking

• Headquarters

• Safety and Testing

All volunteer uniforms will be picked up on Uniform Distribution pick up days, during the time slot you signed up for.

Each package includes the following:

• Volunteer Credential/Lot 2 Parking Pass

• Hat/Visor

• Two (2) Bobby Jones Polos

• Volunteer Lanyard

• Volunteer Pin

• Tournament Approved Clear Plastic Tote

• PPE Package

• Poncho

What Should Be Worn?

• Provided hat and provided polo shirt

• Approved CDC Mask (Masks must be worn when social distancing cannot be achieved)

• Khaki colored bottoms (Pants, Shorts, Golf Skirt)

Your volunteer polo should be kept neat and clean.

Absolutely no jeans or flip flops.

VOLUNTEER PACKAGE

• We ask that each volunteer does not show up earlier than 30 minutes before their scheduled shift.

• Volunteers will be asked to leave immediately after their shift. Volunteers will not be allowed to walk around the course or watch golf after their shift is done. Guidelines are followed as given to us from PGA Headquarters and city officials. I know this is different than in years past, but in order to keep our tournament as safe as possible, the less people on site, the better for everyone.

• Volunteers will not be allowed on site unless they are scheduled to work. Please do not come to the course on days you are not scheduled to work. You will be turned away at the gate.

• Volunteers will receive a meal voucher when they check in at Volunteer HQ. The meal voucher can be redeemed at the food service tent located next to the volunteer tent. Lunch will be served from 11am – 3:30pm each day. Please plan accordingly to enjoy your lunch prior to or after your assigned shift. Snacks and beverages will be available in the volunteer tent.

Important: We ask that you stay home if you wake up feeling ill, have a fever or have come in contact with someone who was tested positive for COVID. Please don’t be afraid to not show up last minute if you are feeling ill. We will make sure your position is covered.

Contact Amanda Greathouse at 404.370.8365 or your chairman if you can no longer work your shift.

VOLUNTEER SHIFTS/ OVERVIEW

All volunteers will park at Lot 2 for the 2020 TOUR Championship. Lot 2 is the grass lot located at the corner of Alston and East Lake Drive. Volunteers will walk from Lot 2 to enter the tournament through the Alston Gate. Please note, volunteers will receive their Lot 2 parking pass in their Volunteer Package that will be picked up at Uniform Distribution.MA.

Testing and Security

• Please make sure to wear a mask when getting out of your car, walking through Alston Gate, and going through security/thermal screening.

• At the Alston Gate, you will go through thermal screening first. You will get your temperature checked and be asked several COVID-19 screening questions. Once you are cleared, you will move on to security. While going through security, you will show your Volunteer Badge which will give you entry to the tournament.

VOLUNTEER PARKING AND SECURITY/SCREENING INFORMATION

VOLUNTEER HEADQUARTERS

INFORMATION

• Located adjacent to 10 fairway.

• Volunteer HQ will be an open air venue without air conditioning. This change is in accordance to PGA TOUR Headquarters and city official guidelines.

• Volunteers will report to Volunteer HQ to check-in before each shift.

• Volunteer HQ will provide snacks and water, along with personal protective equipment.

• Please do not congregate in large groups. All Volunteers must keep 6ft away from each other in the tent and at the tables.

• The Volunteer HQ Chair and the volunteers will monitor social distancing carefully and will ask you to move further apart if needed. Please remember they are only doing this for your safety and the safety of others.

The PGA TOUR and the TOUR Championship will only operate an event when it is deemed safe and responsible to do so by local and state government agencies in the communities in which we play. We will work closely with local health authorities and follow the guidance of the Center for Disease Control and Prevention (CDC) as well as our medical advisory team, and state and local health officials on how to operate as safely as possible. The safety of our volunteers, players, caddies and staff are our top priority.

Social Distancing

It is important that EVERYONE practices social distancing in order to help maintain a safe environment. If you are unable to keep 6ft apart from anyone on course, you MUST wear a mask. We will provide a mask for every volunteer in their uniform package and will distribute them during tournament week as needed. ecommeolid colored masks that do not have branding that may compete with our official partners in case you appear on the TV broadcast"

Screening and Testing

A comprehensive plan has been developed which includes thermal/temperature readings for EVERYONE on-site each day. When entering the tournament through the Alston Gate, you will get your temperature checked and be asked several COVID-19 screening questions. Once you are cleared, you will move on to security.

Sanitizing

Tournaments will implement enhanced cleaning, sanitizing and disinfecting practices in all areas of tournament operations, and vendors will be required to provide their health and safety protocols for complete transparency. To promote a Safety-First mindset, it is also our responsibility to educate ourselves and others on the proper use of both sanitizing and disinfecting wipes.

We ask our Volunteers to lead by example and do your part to keep yourself and others working in the safest environment possible.

VOLUNTEER SAFETY

Safety Tips for Volunteers

• Practicing “Safer at Home” behaviors during tournament week.

• Always adhere to all social distance guidelines and while performing volunteer duties.

• Social distancing is maintaining at least 6 feet of distance between myself and others.

• If social distancing cannot be maintained, a mask is required.

• There are specific modifications to all volunteer roles to minimize touchpoints and person-to-person interaction. Please check with your chairman to understand the specifics of your position and how it may be modified from years past.

• Walking is highly encouraged in place of golf cart use, however if a golf cart is essential to perform the tasks the following guidelines should be followed:

• Do not share golf carts until it has been properly cleaned and disinfected.

• If adequate social distancing cannot be maintained with passenger(s) a mask or face covering is required.

• Always have a mask on-hand, either one provided by the tournament or a cloth face covering from home. Cloth face coverings should meet CDC guidelines.

• Utilize hand sanitizer and wipes as needed.

• Remain cognizant of any areas that may need my attention, including cleaning and safety.

• Using a barrier when grabbing a door handle or touchpoint. A barrier can be as simple as a paper towel, sanitization wipe, orany item able to keep a barrier between you and the object.

• Be knowledgeable of nearby handwashing stations, hand sanitizer trees and restrooms

VOLUNTEER SAFETY CONT.

TOP TEN VOLUNTEER

SAFETY GUIDELINES

• Wear comfortable, close-toed, and slip-resistant shoes

• Wear sunscreen, hat and other protective clothing

• Maintain adequate hydration

• Follow all PGA TOUR Golf Cart, Utility Vehicle, and Vehicle Safety Guidelines

• Practice proper ergonomics

• Report unsafe conditions to Tournament Staff and Committee Chair/Captain

• Maintain a clean and orderly environment free of trip hazards

• Be vigilant to surroundings to prevent being struck by a golf ball or equipment

• Use proper tools and protective equipment to perform tasks

• Take breaks and rest when needed.

VOLUNTEER SAFETY CONVERSATION

LINK: HTTPS://WWW.YOUTUBE.COM/WATCH?TIME_CONTIN

UE=1&V=K4GFEORSDUW&FEATURE=EMB_ LOGO

PLEASE WATCH THE LINK ABOVE OF PGA TOUR EMPLOYEES DISCUSSING VOLUNTEER SAFETY AND

IMPORTANT TIPS FOR TOURNAMENT WEEK.

Volunteer Golf Cart Safety Video

GOLF CART SAFETY VIDEO

LINK: HTTPS://WWW.YOUTUBE.COM/WATCH?TIME_CONTI

NUE=1&V=PGR7V_9IQ-4&FEATURE=EMB_LOGO

PLEASE WATCH THE GOLF CART SAFETY VIDEO INTHE LINK ABOVE.