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 VOLVO BUS CORPORATION COMPANY PRESENTA TION 2004

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  • VOLVO BUS CORPORATION

    COMPANY PRESENTATION 2004

  • 2Contents

    04 Customers who choose Volvo will be the most satisfied customers on the market. CEOs statement.

    06 Responsible business practiceAs one of the worlds leading manufacturers of large buses, Volvo Buses plays an important role in promoting a safer and cleaner traffic environment.

    08 A strong total offerVolvo Buses basic aim has always been to produce high-qual-ity products that meet our customers demands for passenger comfort, driving safety and low cost of ownership.

    10 Products and servicesVolvo Buses has an extensive product programme for city buses, intercity buses and tourist coaches, and a wide range of financing, servicing, aftermarket and traffic information services.

    14 Global productionVolvo Buses produces and sells buses and bus chassis world-wide.

    16 A look backTrucks and buses with the Volvo emblem have been sold since 1928.

    18 Consolidated strengthThe Volvo Group is one of the worlds leading suppliers of com-mercial transport solutions. The coordination of our affiliated companies R&D activities generates exciting opportunities.

    COVER PHOTOGRAPH: VOLVO 9700, VOLVO BUSES HEAD OFFICE, GOTHENBURG, SWEDEN

  • 3Our mission:

    We create customer value through our complete offer with superior quality, safety and environmental care for demanding customers in selected markets.

    We work with commitment, energy, passion and respect for the individual.

    Volvo Buses is the worlds second-largest manufacturer of buses and bus chassis. The Companys product

    programme comprises city buses, intercity buses and tourist coaches, and supplementary services in the

    areas of financing, servicing, vehicle diagnostics and traffic information systems. Volvo Buses has approxi-

    mately 6 700 employees worldwide, with production activities in Europe, North and South America, Asia

    and Africa. The head office is in Gothenburg, where product planning and product development are primarily

    concentrated. Volvo Buses also has a wide-ranging distributor network for aftermarket services with servic-

    ing and spare parts distribution at 1 200 workshops located in over 80 countries.

  • 4

  • 5Customers who choose Volvo will be the most satisfied customers on the market

    Competition in the public transport market is tougher than ever. This has lead to increasing demands for

    vehicle quality, service contact, flexibility and low cost of ownership. Simultaneously, there is a growing

    need for new system solutions and services that increase operators profitability and competitiveness.

    Naturally, Volvo Buses future growth largely depends on our ability to enhance our customers success.

    This means that constantly updated knowledge of the conditions our customers face is a basic criterion

    when developing new products and services.

    To better meet customer needs, we have upgraded almost all our products over the past few years.

    Today, our product programme is one of the broadest and most up-to-date in the industry, comprising

    city buses, intercity buses and tourist coaches. Volvo Buses is well-positioned for future advances in

    engine technology to meet the markets high demands for efficiency and environmental care. We have

    also upgraded our spare parts, financing and servicing programme, and now provide wide-ranging total

    solutions for customers who prefer to focus completely on their core activities. We collaborate with Volvos

    truck units to develop a top-class global service network with solid know-how regarding buses.

    Volvo Buses has strong global presence and operates virtually worldwide. Our activities comprise sales

    and services, and in many cases also manufacturing. To meet specific local needs and demands, we

    have strong local representation on our individual markets.

    Demand has been weak throughout the bus industry for some time. This poses new challenges for both

    operators and manufacturers, and requires extra efforts from all those involved. I am confident that Volvo

    Buses has all the resources and factors needed to lay the ground for long-term success. I will continue

    to work untiringly to promote the development of our products and services in close consultation with

    customers worldwide, thus enhancing our customers competitiveness. Our goal is clear: Customers

    who choose Volvo will be the most satisfied customers on the market.

    Hkan Karlsson

    CEO, Volvo Buses AB

  • 6Responsible business practice

    Today, buses account for a large proportion of public transport. As one of the worlds leading manu-

    facturers of large buses, with solid, long-standing traditions in promoting traffic safety, we play an im-

    portant role in shaping safer traffic environments. We aim to supply reliable products and services that

    minimise the risks and consequences of accidents when our products are used. We also actively work

    to minimise emissions and fuel consumption, thus reducing environmental pollution from our buses.

    We aim to be leaders in customer satisfaction. We maintain ongoing contact with our customers to

    monitor how they perceive us, what we do well and what we can improve. Our key values quality,

    safety and environmental care form the basis for our product development and the way we serve our

    customers and society.

    Safety has long been a central issue for Volvo Buses. Our safety efforts are based on many years of ex-

    perience and know-how, and are primarily aimed at minimising accident risk. Consequently, the drivers

    workplace is a key concern in the planning and production of Volvos buses. An ergonomic workplace

    with optimum scope for vehicle control reduces accident risk and increases the safety of passengers

    and other road users.

    Volvos environmental programme is based on sustainability throughout the buss entire life cycle,

    spanning design, production, use, servicing and recycling. Approximately 90% of the total environmen-

    tal impact of a traditional diesel bus arises from its use. To reduce emissions and fuel consumption,

    we have developed new technologies such as turbocharging, intercooling and individual injection, thus

    cutting harmful substances in exhaust fumes by up to 85% in the past 20 years. We have also reduced

    fuel consumption and carbon dioxide emissions for heavy buses by roughly 30%. Our latest develop-

    ment for aftertreatment of exhaust gases can already meet the Euro 5 standard, which will take effect

    in the EU in 2008-2009.

    Alternative fuels. Volvo Buses invests heavily in developing vehicles for alternative fuels, and is one

    of Europes leading manufacturers of natural gas and biogas buses. We are field-testing buses with

    combined gas and battery operation that can be driven completely emission-free for short distances.

    We also conduct extensive research in DME (dimethyl ether), the most promising fuel for substituting

    conventional diesel. DME-powered buses could enter the market in just a couple of years. DME can be

    used in an ordinary diesel engine with a new fuel injection system, producing the same performance

    with dramatically reduced emissions. DME is seen as the most energy-efficient future biofuel from well

    to wheel.

  • 7Active and passive safety. Volvo is a global leader in safety, for instance through our systems for preventing accidents and mini-mising injury in connection with accidents. Our main preventative safety features are ex-cellent driving properties, high road stability and powerful brakes. Stronger bus bodies, seatbelts and protective interiors reduce risk of passenger injury on collision. In our traf-fic safety work, we constantly aim to learn from accidents on the roads. Volvo has been researching traffic accidents since the early 1970s, and the findings are used in our de-velopment of vehicles and systems.

    Our driving safety features include: Elec-tronic Stability Program, disc brakes, inte-grated hydraulic retarders, high visibility, op-timum climate in the driver area, ergonomic drivers seat and cameras for monitoring doors and the space behind the bus.

    Our collision safety features include: col-lapsible steering wheel, roll-tested body structure, frontal collision protection, seat-belts for driver and passengers, and interiors without sharp or protruding objects and edges.

    Safer future. Volvo actively works to develop new safety solutions. One example is ACC (Adaptive Cruise Control), a cruise control with sensors that automatically adapt the buss speed to the vehicle ahead. Another example is Lane Tracking, a system that warns the driver if the bus accidentally swerves outside the driving lane.

    ESP. The safety of Volvos buses is fur-ther improved with Volvos electronically controlled disc brakes, which can now be supplemented with ESP, Volvos Electronic Stability Program. This sys-tem reduces the risk of overturning or veering off the road, for instance during skids. The systems sensors monitor the vehicles movements and read parameters such as lateral accelera-tion, steering wheel displacement and wheel speed. This information is used to individually activate and adjust each wheels brake pressure. Speed can also be reduced, if necessary, to minimise the risk of overturning. The system also allows easy diagnosis of the brake func-tions. Data regarding pressure, wear etc. can easily be obtained through the buss information system.

  • 8A strong total offer

    Volvo Buses provides one of the best product ranges in the industry today, comprising newly developed

    products, a global service network, an efficient spare parts service and traffic information systems.

    Innovative product programme. In less than four years, we have upgraded our entire product pro-

    gramme. Most of our bus models are based on TX, the Companys product platform for intercity buses

    and tourist coaches, introduced in 2000. The TX was the largest industrial project in Volvo Buses

    history, and has raised our products to a completely new level of technology and quality. Through the

    TX platform, Volvo can satisfy customers flexibility requirements and the need for cost-effective, large-

    scale production with high component compatibility. The introduction of the TX platform has thus al-

    lowed us to significantly reduce the number of components in production. The benefits are seen at all

    stages, from procurement, production and warehousing to distribution and service.

    High reliability. Volvo Buses has an excellent reputation based on high reliability. Volvo Buses has

    always focused on producing high-quality products that meet customers demands for passenger com-

    fort, driving safety and low cost of ownership. Volvo Buses collaborates closely with customers and

    suppliers to meet future quality requirements. A high level of quality is achieved by assuring the quality

    of each individual link in the chain.

    Outstanding customer support. Volvo meets the markets demands for service contact by constantly

    improving its buses, and through a service network comprising 1 200 workshops in over 80 countries.

    In Europe, Volvo Buses is further expanding its service organisation by establishing Volvo Bus Service

    Centers, which assist customers with all problems regarding our vehicles. In the event of unexpected

    standstills, the Volvo Action Service provides round-the-clock assistance. Our distribution of spare

    parts will be rationalised through the harmonisation of components for our various bus models. A

    number of technical improvements have led to increased service and maintenance intervals for the

    latest bus models. Operations are becoming faster and simpler thanks to new technical solutions, not

    least computerised diagnosis.

    Financial services. Volvo Buses also provides a wide range of financial services to provide customised

    transport solutions with optimum cost of ownership. For instance, we offer customers various leasing

    and service agreements.

    Traffic information systems. To rationalise public transport in big cities, Volvo Buses provides tailored

    traffic control, travel information and vehicle management solutions.

  • 9Volvo Sound & Vision is a modern, top-quality audio and video package available as supplementary equipment, primarily for tourist coaches. A simpler audio package with an intelligent announcement system is available for intercity and city buses, and is specially adapted to the acoustic conditions in buses. The specially devel-oped speakers provide clear stereo sound throughout the bus, and can be supple-mented with subwoofers for added dynam-ics. The video equipment comes with a DVD or VHS player with flat TFT screens.

    The TX platform provides advantages such as simpler and better servicing with longer oil change intervals and more main-tenance-free points. The engine used is a new, powerful, fuel-efficient 12-litre engine with excellent environmental properties. The chassis frame has high torsional rigid-ity, and is made of stainless steel for a long life. A new truss design combines high stability with low weight. A new electronic system, Bus Electronic Architecture (BEA) provides safer communication between the components and increased opportuni-ties for diagnosis and obtaining important vehicle data. The independent front sus-pension provides optimum comfort and high wheel travel. Volvos new, patented, electronically controlled brake system and disc brakes are standard.

    Volvo I-Shift is a new automated manual gearbox with perfect synchro-

    nisation between engine and electron-

    ics for optimum driveability. Thanks

    to a new IT solution, the gearbox has

    unique control properties, putting it in

    a league of its own among automated

    manual gearboxes. Besides improv-

    ing driving comfort and safety, Volvo

    I-Shift cuts fuel consumption thanks to

    its optimum gear change, light weight

    and low internal friction losses. I-Shift

    can be set to various driving properties

    and used in two modes economy and

    performance which the driver selects

    with the gear lever. The driver can

    change the gears manually if necessary.

    The gearbox works with the buss brake

    system and retarder for optimum brak-

    ing power.

  • 10

    Products and services

    Over the past ten years, Volvo Buses has evolved from the manufacturer of a few bus chassis models into the

    worlds second-largest bus supplier. We are constantly launching new models for all types of bus transport.

    Intercity buses and tourist coaches. Volvos broad programme for intercity and tourist traffic is based on a

    number of flexible basic models with high comfort, strong performance and excellent driving properties. The

    Volvo 8500, Volvo 8700, Volvo 9700 and Volvo 9900 are all based on the TX platform. The Volvo 8500 and

    Volvo 8700 also come in low-entry versions. The buses characteristics include an attractive, modern design,

    high comfort and security, and good stability and road grip. They use Volvos latest electronically controlled 12-

    litre diesel engine with highly competitive fuel consumption and low emission levels. The Volvo 9300, based

    on Volvos new 9-litre engine, was recently launched in Mexico. Volvo produces luxury tourist coaches in North

    America in partnership with Prvost Car.

    Chassis. All Volvos bus models can be supplied as a chassis for bodying by external local coachbuilders.

    One example is the Volvo B7R, one of Volvo Buses bestsellers. The Volvo B7R has a robust, simple design

    and exceptional operational reliability. Its chassis is extremely flexible and is used for city, intercity and tourist

    traffic worldwide.

    VOLVO 9700

  • 11

    Quality on an expanding market. Ap-proximately 70% of Indias population travel

    regularly by bus. Volvo Buses in India has

    flourished since it started in 2001. In less

    than two years, 300 air-conditioned luxury

    buses have been introduced on the roads.

    With the Volvo B7R, Volvo has introduced

    a total concept combining performance, ap-

    pearance, safety and comfort.

    Private bus transport companies that

    started off with one or two buses have now

    expanded, and many are building up bus

    fleets comprising only of Volvo buses. These

    companies base their branding on Volvos

    buses and the quality transport they provide.

    They are relying more on the quality of their

    Volvo buses, thus increasing the number of

    services on popular bus routes.

    In 2004, Volvo Buses will expand its busi-

    ness in northern India, as well as increasing

    its export of luxury intercity buses to Bang-

    ladesh.

    Market leader in Norway. Express bus traffic is widespread in

    Norway. This is largely due to a significant increase in charter

    traffic in recent years. Express buses have captured a large

    market share from trains because of their flexibility. Volvo Bus-

    es Norwegian customers include small bus companies, which

    buy approximately one bus every two years, as well as large

    bus partnerships that collaborate over the purchase of buses

    and spare parts. One of the larger partnerships is Nettbuss,

    which operates in Norway and Sweden with a total fleet of

    2,300 buses. Over half of these are Volvo buses. Volvo Buses

    lead the market in Norway, with an approximate market share of

    50%. In 2003, Volvo Buses supplied 204 buses to Norway, out

    of a total market of 428.

    VOLVO B10M, NORWAY

    VOLVO B7R, INDIA

  • 12

    City buses. Volvos city buses have a low floor and low entry point, facilitating and speeding up entry and

    exit. The Volvo 7500 and Volvo 7700 are well adapted to current urban traffic regulations, with a flat, step-

    less floor through the whole bus. This also facilitates entry and exit for disabled passengers and parents with

    prams. Volvo Buses range of city buses includes the Volvo Olympian, one of the worlds best-selling double

    deckers. We also have a wide range of articulated buses. These buses double the buss passenger capacity,

    creating both financial and environmental benefits. Volvo is also a European leader in gas-powered buses.

    Intelligent transport systems. Volvo Buses provides traffic control and information systems based on its

    telematic unit, Mobility Systems, to rationalise public transport, shorten travel times and increase punctu-

    ality. ITS4mobility is a module-based, real-time system that can be tailored to the customers needs. The

    system has functions for vehicle and fleet monitoring, traffic control, and real-time passenger information

    on departures, delays etc. The system is provided factory-fitted in Volvos buses and for later assembly in

    mixed fleets.

    Bus Rapid Transport (BRT). Volvo Buses has long experience of system solutions for urban public trans-

    port. Bus Rapid Transport, an innovative, efficient transport system with separate traffic routes and entry and

    exit platforms, was introduced in Bogot, Colombia in 2001. The system combines innovative technology

    with past experience of similar solutions, for instance in Curitiba, Brazil. Volvo supplied most of the buses.

    BUS RAPID TRANSPORT (BRT), BOGOT, COLOMBIA VOLVO 8500, DENMARK

  • 13

    Gas buses. Volvo Buses range of gas buses includes complete buses and chassis for

    further bodywork. Our complete buses in-

    clude the Volvo 5000, Volvo 7000 and Volvo

    8500 Low Entry. A bus using our gas engine,

    running on Natural gas or Bio-Methane, pro-

    duces low emissions combined with high per-

    formance, on average equalling that of Volvos

    diesel engines.

    Our first two gas-powered buses were

    supplied in 1992. Since then, Volvo Buses

    has manufactured approximately 1 000 gas-

    powered buses. The emission values have

    been reduced dramatically compared to

    earlier gas engine models. Volvos gas engine

    already meets the Nitrogen oxide limits for

    the Euro 4 standard (to take effect in 2006)

    by a substantial margin. It already meets the

    Euro 5 levels for particles, carbon monoxide

    and hydrocarbons.

    Double deckers in Hong Kong. The worlds largest double decker bus op-

    erator is Kowloon Motor Bus Company

    (KMB) of Hong Kong. In spring 2004,

    when it celebrated its 70th anniversary,

    KMB extended its fleet with 100 Volvo

    Olympian 3-axle double deckers. Custom-

    ers are delighted with the new buses.

    The buses are specially adapted to meet

    Hong Kongs high passenger loads. They

    hold a maximum of 126 passengers, with

    53 seats on the upper deck and 28 on the

    lower deck.

    VOLVO OLYMPIAN, HONG KONG

    VOLVO 5000 GAS BUS, SWEDEN

  • 14

    Global production

    Volvo Buses is a worldwide producer. Its modern plants produce complete buses and chassis to meet both

    local and regional demands. Our production fulfills the Volvo Groups global standards, and is characterised

    by excellent quality and working environment.

    Our plant in Bors, Sweden has been producing bus chassis since the late 1970s. It is one of the Compa-

    nys main production plants, and the one with the highest production capacity. In China, tourist coaches are

    produced through a joint venture with Xian Silver Bus Corporation, initiated in 1994. In 2000, Volvo Buses

    initiated another joint venture in China, Shanghai Sunwin Bus Corporation, for the production of city buses.

    In 2002, Sunwin signed a contract for 1 000 city buses with one of Shanghais leading bus operators. Sun-

    win also signed a framework agreement with Shanghais second-largest operator for the supply of 2 010

    city buses over a five-year period. The upgrading of our factory in Mexico gives Volvo Buses an efficient base

    for the production and sale of tourist coaches in the region. Volvos factory in Curitiba, Brazil produces bus

    chassis and trucks. Volvo Buses also produces tourist bus chassis in India.

    Bus factory in Wroclaw, Poland. Most of our complete city buses, intercity buses and tourist coaches for the Scandinavian

    and central European markets are produced in Wroclaw, Poland.

    In 2003, 249 complete buses and 86 bus chassis were produced

    here.

    Production is based on Volvos core values: quality, safety and

    environmental care. The factory is certified according to ISO

    9002, in line with a decade-long Volvo tradition. When it opened

    in 2000, it also gained ISO 14001 certification for the execu-

    tion, implementation and establishment of positive environmental

    policies. Our bus factory in Wroclaw has approximately 700 em-

    ployees, and is a key unit for Volvo Buses expansion in central

    Europe.

    BUS PRODUCTION IN WROCLAW, POLAND

  • 13

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    Complete buses Chassis Chassis, independent manufacturers

    Bodies

    Volvo Buses, production locations and financial information

    Net sales SEK m2001 16 675

    2002 14 035

    2003 11 978

    Net sales/market SEK m 2001 2002 2003

    Europe 6 636 7 104 6 534

    North America1) 6 847 3 838 2 984

    South America 757 366 329

    Asia 1 839 2 022 1 447

    Other markets 596 705 684

    Total 16 675 14 035 11 978

    Number of employees at year end(incl. 50% of employees in joint ventures)

    2001 7 052

    2002 7 496

    2003 6 681

    1) including Nova Bus, Roswell

    1. Sainte-Claire, Canada2. Saint-Eustache, Canada3. Mexico City, Mexico4. Wroclaw, Poland5. Xian, China6. Shanghai, China

    1. Casablanca, Morocco2. Save, Iran3. Bangkok, Thailand4. Kuala Lumpur, Malaysia

    1. Bors, Sweden2. Curitiba, Brazil3. Bangalore, India4. Gaborone, Botswana5. Uddevalla, Sweden (Chassis frames)

    1. Sffle, Sweden2. Tampere, Finland3. Turku, Finland4. Heilbronn, Germany

    Number of invoiced vehicles 2001 2002 2003

    Europe 3 115 3 413 3 087

    North America1) 3 128 1 945 1 553

    South America 1 009 495 369

    Asia 2 209 2 639 2 227

    Other markets 492 567 581

    Total 9 953 9 059 7 817

  • 16

    A look back

    When Assar Gabrielsson and Gustaf Larson made their plans for vehicle production in July 1924, it did not

    include buses. But prevailing customer requirements forced Volvos two founders to think again. Swedish

    bus companies wanted a small, economical, robust, high-quality bus for a reasonable price. So when the

    first truck chassis was designed in December 1926 almost six months before the first passenger car rolled

    out of the factory the Company also gained an excellent basic frame for a bus chassis. Trucks and buses

    with the Volvo emblem were already being sold by 1928, laying the foundations for what has evolved into

    the worlds second-largest manufacturer of heavy-duty buses. Gabrielsson and Larson established another

    key factor behind Volvos excellent reputation in the bus industry: focus on customer needs and preferences.

    This is the reason why the Company has expanded over the past 76 years from a small Swedish manufac-

    turer to a global power.

  • 17

    1928 Construction of our first bus, based on a truck chassis.

    1945 Volvos diesel engine installed in a bus chassis for the first time.

    1951 Mid-engine concept introduced to product programme.

    1955 Turbo-charged engines introduced.

    1968 Formation of Volvo Buses as an independent unit in the Volvo Group.

    1971 Introduction of the Volvo B59, an innovative easy access city bus chassis.

    1977 Volvo Buses opens its Bors factory and produces buses at the new plant in Curitiba, Brazil.

    1981 Volvo Buses exceeds an annual production volume of 4,000 buses for the first time. Volvo

    Buses acquires Sffle Karosseri AB.

    1988 Volvo Buses acquires Leyland Bus of the UK.

    1991 Volvo Buses introduces the Volvo B12 and Volvo B10B chassis with rear-mounted engines.

    1994 Volvo Buses launches the Volvo B10L, a low-floor chassis. Bus production starts in China.

    Volvo Buses acquires body builders; Aabenraa, Denmark and Drgmller, Germany.

    1995 Volvo enters partnership with Prvost Car, Canada. Volvo B12 named Coach of the Year.

    Introduction of the ECB prototype bus.

    1996 Opening of new factory for city and intercity buses in Wroclaw, Poland.

    1998 Volvo Buses acquires Carrus OY Finland, a leading Scandinavian body builder. Volvo buys

    into Nova Bus, USA, a leading American manufacturer of city buses. Volvo Buses acquires

    MASA, a leading Mexican bus manufacturer.

    2000 Joint venture initiated in Shanghai. Volvo Buses exceeds an annual production volume of

    11 000 buses for the first time. Volvo Buses introduces the TX platform.

    Volvo Buses milestones

  • 18

    Consolidated strength

    Volvo is one of the worlds leading suppliers of commercial transport solutions. The Group manufactures

    trucks, buses and plant machinery, marine and industrial drive systems, and aviation engines and engine

    components. Our product programme also includes customised total solutions for financing, leasing, insur-

    ance and servicing, and system solutions for urban traffic. The Volvo Groups collective strategic and finan-

    cial strength provides opportunities for strategic initiatives such as acquisitions and partnerships that open

    the door to new products and new markets in all product areas. The coordination of our affiliated companies

    R&D activities generates exciting opportunities. One example is Volvo Powertrain, the unit that develops and

    manufactures diesel engines and gearboxes for trucks, buses and plant machinery, a collaboration that also

    benefits Volvo Penta. Through coordination and joint development projects, we are constantly expanding the

    boundaries for what Volvos companies can achieve.

    Volvo in society. Our credibility as a solid actor in society is largely based on the Groups core values, qual-

    ity, safety and environmental care. Internally, we focus on constant improvement in these areas, which also

    benefits society. The Groups activities in the transport industry give us a key role in shaping society.

    The Volvo Groups mission is based on the principle By creating benefits for our customers, we create ben-

    efits for our owners. Our ability to achieve this mission ultimately depends on how we develop our expertise

    in key areas, and our capacity to attract new, highly qualified employees. Consequently, we aim to create

    and sustain an attractive climate that provides all employees strong opportunity for individual development

    and career advancement.

  • 19

    Volvo Penta supplies engines and complete drive systems to manu-facturers of pleasure boats, com-mercial boats, equipment for power units, and similar industrial applica-tions. Volvo Penta operates globally with one of the industrys strongest brands and the industrys largest distributor network comprising over 5 000 distributors worldwide. The companys products comprise diesel and petrol engines ranging from 10 - 2 000 Hp.

    Volvo Penta

    Volvo supplies customers in over 200 countries with plant machinery such as excavators, wheel loaders, frame-steered dumpers, road grad-ers, excavator loaders, Skid Steer loaders, compact excavators and compact wheel loaders. Produc-tion takes place in Europe, Asia, North America and South America. Servicing and spare parts distribu-tion are conducted worldwide. Distribution is mainly through inde-pendent distributors, and through the Companys recently launched rental programme.

    Volvo Construction Equipment

    The Financial Services Business Area develops and coordinates the Groups customer financing and insurance activities, and its in-ternal bank, property management and related services. It provides financial services to the Groups internal and external customers. The demand for these services has lead to increased differentiation of the portfolio and product range. Financial solutions developed by VFS aim to strengthen the long-term competitiveness of the Volvo Group and its distributors.

    Financial Services

    Mack is one of North Americas leading manufacturers of heavy trucks. Mack was founded in 1900, and focused on commercial vehicles from the outset. Today, Mack is one of the markets strong-est brands and an unchallenged leader in the professional segment for heavy trucks in North America. Its product programme comprises heavy and medium-heavy trucks, sold in over 45 countries world-wide.

    Mack Trucks

    Volvo Aero is a well-established company specialised in selected areas of the high-tech aviation industry. The company has close partnerships with General Electric, Rolls Royce and Pratt & Whitney. Volvo Aero develops and manu-factures components for civil and military aviation engines and space rockets, and land-based gas tur-bines.

    Volvo Aero

    Renault Trucks is one of Europes largest truck manufacturers. The Company has its roots in the Re-nault automobile company, founded in 1898, and Berliet, another truck manufacturer founded in 1895. Renault Trucks provides a complete range of commercial vehicles, from light trucks for urban distribution to special-purpose vehicles and heavy long-haul trucks.

    Renault Trucks

    Volvo began manufacturing trucks in 1928. Today, Volvo Trucks is the worlds second-largest manufactur-er of heavy trucks. Vehicles with a total weight of over 16 tonnes rep-resent approximately 90% of our production. Volvo Trucks products are marketed in over 130 countries. Most of our sales occur in Western Europe, North America and South America.

    Volvo Trucks

  • Volvo Bus Corporation

    SE-405 08 Gteborg, Swedenwww.volvobuses.com 0

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