vuw recording service review

INFORMATION TECHNOLOGY SERVICES

VUW RECORDING SERVICE

REQUIREMENT COMPLIANCE STUDY

Prepared By: Jonny Flutey

Released:13/09/10

Version 2.0

Information Technology Services 23/09/2010 8:51:37 p.m.

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CONTACT DETAILS

Project Role Name Unit /

Organisation

Phone Email

Relationship

Services Manager

Jonathan

Flutey

ITS 04 463 5488 Jonathan.flu [email protected]

CRC – Educational

Technologies

Roger Ward ITS 04 463 9476 [email protected]

DOCUMENT CHANGE RECORD

Version # Date Author Notes

1.0 01/ 09/ 10 Jonny Flutey Draft Document

2.0 13/ 09/ 10 Jonny Flutey Final Draft


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TABLE OF CONTENTS

1 PURPOSE AND SCOPE ............................................................................................................. 4

1.1 Document Purpose ...................................................................................................................... 4 1.2 Current State ............................................................................................................................... 4 1.3 Future Vision ............................................................................................................................... 4 1.4 Business Drivers .......................................................................................................................... 5 1.5 Approach followed ....................................................................................................................... 5 1.6 Next Steps ................................................................................................................................... 5

2 REQUIREMENT COMPLIANCE .................................................................................................. 6

2.1 High Level Service Requirements ................................................................................................. 6 2.2 Requirements Feedback .............................................................................................................. 6

3 APPENDIX C ............................................................................................................................ 11

3.1 Document Approvals .................................................................................................................. 11


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1 PURPOSE AND SCOPE

1.1 Document Purpose

The purpose of this document is to define the high level requirements and functional compliance

levels for an enterprise content record ing and rich med ia delivery service at Victoria University of

Wellington (VUW). This document is targeted towards market lead ing solution providers to aid

them in provid ing VUW with an overview on functionality, benefits and pricing for implementing

their product within our environment.

Functionality defined within this document is considered key to designing a sustainable and

accessible service for the delivery of teaching and learning, research and corporate level recorded

content at VUW.

1.2 Current State

VUW currently have a service available for staff and students to record content and replay this

content as a live or delayed stream to internal and external customers.

Content record ing is available within 15 fixed locations (maximum nine concurrent record ings) and

two flexible locations utilising portable hardware. Record ings are scheduled via the VUW

Information Technology Services (ITS) AV Services team. The current solution allows for presenter

video, aud io and PC screen capture.

Record ings are made available as live or delayed streams which play within the solutions

proprietary browser based player. Record ings are made accessible via URL’s that can be published

internally or externally.

Content can be manually exported to alternate formats by logging work requests for ITS to

instigate. Recorded content can be ed ited by the solution. This function is curr ently performed by

the ITS AV Services team. The current solution also provides an aud io only podcast delivery

component.

1.3 Future Vision

ITS would like to offer a cost effective scalable record ing solu tion that creates and supports a

culture of rich med ia content capture, retention and delivery for academics, students and general

staff at Victoria University of Wellington.

To do this ITS need to expand their current service offering to deliver record ing capabilities across

all university teaching spaces and meeting rooms. Recorded content should be made automatically

available via network/ internet streaming and downloadable pod / vodcasts .

Sessions will be able to be recorded on an ad -hoc manner if the presenter decided to start a

record ing before or during a presentation. Record ings could also be scheduled by both the session

organiser or by the ITS AV Services team if required . The presenter should be able to easily control

his record ing during the session and have the ability to stop, sta rt or pause the record ing from an

easy to access interface.

ITS see this service as being a tiered solution made of the following service levels:

Tier One: Recorded content comprising presenter video, aud io and presentation d isplay

sources. This could be an appliance or application delivered service.

Tier Two: Recorded content comprising aud io and presentation d isplay sources. This will

be an application level service.

Tier Three: Ad -hoc content recorded on portable or non-standard devices imported into

service e.g. Flip, iPhone, d igital aud io recorder, HDD Handycam.

VUW require the following record ing service availability :

Tier one solution available in 15 fixed locations utilising appliance level record ing

Tier two solution (PC and Audio only) available in 230 add itional locations

Tier three is flexible depend ing on the record ing device.


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1.4 Business Drivers

The key business d rivers for redefining our existing solution and reviewing current market

capabilities are:

To design and provide a strategically focused content record ing service for VUW that is:

Scalable

cost effective

flexible

accessible

intuitive and easy to use.

To increase the awareness and utilisation of the ITS record ing service.

To ensure critical content can be captured at any stage in any location to provide a

historical record of University content, events or conferences.

1.5 Approach followed

This document will describe the high level requirements that should be met in order to provide the

appropriate solution for a record ing and rich med ia delivery service at Victoria University.

The document will be provided to market lead ing enterprise record ing solution providers to gauge

compliance against VUW’s high level requirements.

Solution providers will be asked to provide detailed solution information and estimated pricing on

delivering a service to the levels stated within the document.

1.6 Next Steps

Solution providers will return the requirements document with section 2.2 ‘Requirements

Feedback’ completed includ ing compliance levels and any relevant notes.

Solution providers are also expected to provide an estimated cost for delivery for a record ing

service up to the level detailed in section 1.3 ‘Future Vision’.

Solution providers are also asked to provide any supporting information, technical documentation

or recorded examples of their products.

Once completed, documents, examples and links can be returned to –

Jonathan Flutey – Relationship Services Manager

Email: [email protected]

Address: Victoria University of Wellington,

ITS – Cotton 126,

PO box 600,

Wellington, 6104,

New Zealand

Phone: +64 4 463 5488

mailto:[email protected]


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2 REQUIREMENT COMPLIANCE

2.1 High Level Service Requirements

This section provides the high level requirements of the proposed vision of a record ing and rich med ia delivery service at VUW. Solution providers are asked to

complete table 2.2: ‘Requirements Feedback’ stating Full, Partial or Non compliance to requirements. Notes can be added to ind ividual requirements to further

explain solution compliance or to suggest alternative outcomes.

Our requirements have been measured by three levels of importance to denote their priority and shou ld be interpreted as follows:

Priority Explanation

Must Indicates an essential requirement

Should Indicates a preferred requirement

Could Indicates an area of added value

2.2 Requirements Feedback

# High Level Requirements Priority Compliance Notes

1 Ability to stream content live via a local network and the

internet. Must

2 Ability to stream pre-recorded content via a local network

and the internet. Must

3

Ability to download aud io content via a local network

and the internet in a standard format such as mp3.

Must


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4

Ability to download video + aud io OR presentation +

aud io content via a local network and the internet in a

standard format such as mpg4, avi or wmv.

Must

5 Ability to export content to alternative formats such as

flash. Should

6 Ability to embed content into standard web page (non

application web environment). Must

7 Ability to stream content within Blackboard Learn 9.1 or

above. Must

8 Ability to make record ings available via RSS feeds. Should

9

Ability to make a recorded session available for a pre

determined time frame (e.g. only accessible between

1/ 1/ 10–1/ 5/ 10).

Could

10

Ability to record presenter video, presenter aud io and

presentation sources (e.g. local PC, document camera,

AUX) via an appliance level device.

Should

11

Ability for appliance level device to interface with AV

control system and control programming standards (e.g.

AMX touch panels) – only if requirem ent 9 can be

deliv ered.

Must

12


local PC presentation via a locally installed software

package.

Must


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13

Ability to record presenter aud io and local PC

presentation via a locally installed software package on a

Windows XP or 7 computer.

Must

14

Ability to record presenter aud io and local MAC


MAC OSX 10.5 or above computer.

Must

15

Ability to record presenter aud io and local Linux


Linux computer.

Could

16


presentation source in remote or flexible location using

appliance or software level portable device.

Should

17

Ability to ingest content from mobile record ing devices

such as Flip, iPhone, d igital aud io recorder, HDD

Handycam.

Should

18 Ability to migrate WMV+JPG formatted content from

existing solution. Must

19 Record ing sessions can be pre-scheduled by local IT

support team. Should

20 Record ing sessions can be pre-scheduled by presenter Should

21

Record ing sessions can be started at any stage in an ad -

hoc manner with the ability for presenter to easily input

session name, course name and presenter name.

Must


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22

Ad-hoc recorded sessions can have specific attributes (e.g.

Room number, date/ time, duration) allocated to them at

the time of record ing to ease categorisation and search

ability.

Must

23

Interface to instigate an ad -hoc record ing session with an

appliance level device or the local software record ing

application is the same or very similar – only if

requirem ent 9 can be deliv ered .

Must

24

Record ing sessions can be paused and restarted manually

by the presenter with an appliance level device or the

local software record ing application.

Must

25

Record ing sessions can be stopped manually by the

presenter with an appliance level device or the local

software record ing application.

Must

26 Ability to record animations or videos replayed on local

PC screen. Should

27 Ability to record screen annotations (e.g. PowerPoint

highlighting tools, tablets, sympodium tools) on local PC. Should

28 Ability to create record ing catalogues to aid in the

categorization of recorded content for content owners. Must

29 Ability to apply custom metadata standards to content. Should

30

Ability to archive record ings to an alternative location

automatically after a set time frame (e.g make content

inaccessible and move to ‘Archive’ storage solution

automatically).

Could


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31 Ability to apply security or access levels to pre-recorded

sessions to restrict access to content. Must

32 Ability to monitor and report on solution utilisation e.g.

number of record ings and number of views. Must

33 Ability for content owner to perform basic ed iting on

recorded content e.g. top and tailing. Must

34 Ability for content owners or administrators to perform

advanced ed iting on recorded content. Must


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3 APPENDIX C

3.1 Document Approvals

Person Role Signature & Date

Jonathan Flutey Project Sponsor

Roger Ward CRC – Educational Technologies

vuw recording service review

Documents