walls do not make a school, minds do it euro-contact business school

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Walls do not make a school, minds do it Euro-Contact Business School

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Page 1: Walls do not make a school, minds do it Euro-Contact Business School

Walls do not make a school, minds do it

Euro-Contact Business School

Page 2: Walls do not make a school, minds do it Euro-Contact Business School

Active ageing

Page 3: Walls do not make a school, minds do it Euro-Contact Business School

Why – it is a must or benefit?

Page 4: Walls do not make a school, minds do it Euro-Contact Business School

Why – it is a must or benefit?

• What is the driving forces of the change?• What is the constraining forces of the change

Or

• What is the benefit for City, Local government, Municipality

• What is the benefit of the people• How much does the change costs

Page 5: Walls do not make a school, minds do it Euro-Contact Business School

What? – Service development or/and Organisational development?

Page 6: Walls do not make a school, minds do it Euro-Contact Business School

What? – Service development or/and Organisational development?

Page 7: Walls do not make a school, minds do it Euro-Contact Business School

Service development

Accessibility issue - Equal opportunity • let them use what the younger use• let them live how they like

Marketing issue• Do we have proper service for the meeting with there special

needs and wants?

Service is:• Physical something• Style• Behaviour• And delivery - mean OD (style and behaviour of the staff)

Page 8: Walls do not make a school, minds do it Euro-Contact Business School

How – cultural change (organisational culture and „City culture”

Page 9: Walls do not make a school, minds do it Euro-Contact Business School

It is a knowledge management too

Page 10: Walls do not make a school, minds do it Euro-Contact Business School

Good active ageing