water audits: a simple “how to…”. why perform a water audit?

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Water Audits: A simple “How To…”

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Page 1: Water Audits: A simple “How To…”. Why perform a Water Audit?

Water Audits: A simple “How To…”

Page 2: Water Audits: A simple “How To…”. Why perform a Water Audit?

Why perform a Water Audit?

Page 3: Water Audits: A simple “How To…”. Why perform a Water Audit?

Water Pumped

Water Sold

Gallons of water being pumped into the distribution system each billing period exceeds the gallons being sold.

Page 4: Water Audits: A simple “How To…”. Why perform a Water Audit?

Water Loss Control

Monitoring water resources has been conducted for thousands of years.

Roman Adjutage

Julius Frontenus was first Roman Water Commissioner and recognized importance of equitable water distribution (300 BC)

Flow

Page 5: Water Audits: A simple “How To…”. Why perform a Water Audit?

Water Loss Control

Concept of “water rights” and efficient water use has been debated and fought over for centuries

End result: majority of water is now metered for equitable economic distribution.

Page 6: Water Audits: A simple “How To…”. Why perform a Water Audit?

Production Mag Meter

Production Venturi Meter

Wholesale 16”Turbine meter

Commercial/Industrial Compound Meter

Page 7: Water Audits: A simple “How To…”. Why perform a Water Audit?

Water Pumped

Water Sold

Where did it all go??

Page 8: Water Audits: A simple “How To…”. Why perform a Water Audit?

Water Audit Process: A Top Down Approach

• AdvantageAdvantage: quickly pulls together data and information that is readily available.

• DisadvantageDisadvantage: for most water utilities, incomplete or inaccurate data limitslimits the validity the validity of the top-down water audit.

Page 9: Water Audits: A simple “How To…”. Why perform a Water Audit?

Water Audit Process: A Top Down Approach with Bottom Up validation

• AdvantageAdvantage: pulls together top down data and field verifies results by field testing of various sorts

• DisadvantageDisadvantage: for water utilities, field testing must follow a strict method and costs extra $$’s for the field work.

Page 10: Water Audits: A simple “How To…”. Why perform a Water Audit?

Water Audit and M36 Publication

• In April, 2009, AWWA published the third edition of Manual 36 entitled Water Audits and Loss Control Programs

• Manual was prepared under the guidance of the Water Loss Control Committee (WLCC)

• Concurrently, a WLCC subcommittee developed water audit software

• The software was made available through AWWA on their website

Page 11: Water Audits: A simple “How To…”. Why perform a Water Audit?

M36 3rd Edition Table of Contents

Chapter 1 – Introduction: Auditing Water Supply Operations and Controlling Losses

Chapter 2 – Conducting the Water Audit

Chapter 3 – Identifying and Controlling Apparent Losses

Chapter 4 – Understanding Real Losses: The Occurrence and Impacts of Leakage

Chapter 5 – Controlling Real Losses: Leakage and Pressure Management

Chapter 6 – Planning and Sustaining the Water Loss Control Program

Chapter 7 – Considerations for Small Systems

Glossary of Terms and Definitions for Water Loss Control

Appendix – Blank Forms, Assessing Water Resource Management, AWWA WLCC Free Water Audit Software, Case Studies

Page 12: Water Audits: A simple “How To…”. Why perform a Water Audit?

Standard Water Balance Format

WaterImported

OwnSources

TotalSystem

Input

( allowfor

knownerrors )

TotalSystem

Input

(allowfor

knownerrors)

WaterSupplied

WaterExported

WaterSupplied

WaterExported

WaterLosses

AuthorizedConsumption

WaterLosses

AuthorizedConsumption

RealLosses

ApparentLosses

UnbilledAuthorized

Consumption

BilledAuthorized

Consumption

Non-Revenue

Water

RevenueWater

Leakage & Overflows at Storage

Billed Unmetered Consumption

Billed Metered Consumption

Billed Water Exported

Leakage on Service Lines(before the meter)

Leakage on Mains

Customer Metering & Data Inaccuracies

Unauthorized Consumption

Unbilled Unmetered Consumption

Unbilled Metered Consumption

Start hereMove this direction

Page 13: Water Audits: A simple “How To…”. Why perform a Water Audit?

The Water Audit Process Roadmap• How is the software obtained?

Page 14: Water Audits: A simple “How To…”. Why perform a Water Audit?

The Water Audit Process Roadmap• How is the software obtained? Log in…

Page 15: Water Audits: A simple “How To…”. Why perform a Water Audit?

The Water Audit Process RoadmapAgree to Terms of Use…

Page 16: Water Audits: A simple “How To…”. Why perform a Water Audit?

The Water Audit Process Roadmap

Which Spreadsheet?

Version 5…

Page 17: Water Audits: A simple “How To…”. Why perform a Water Audit?

The Water Audit Process RoadmapDownload to your computer …

Page 18: Water Audits: A simple “How To…”. Why perform a Water Audit?

The Water Audit Process Roadmap….. and “SAVE”…

Page 19: Water Audits: A simple “How To…”. Why perform a Water Audit?

Completing the Water Audit

• Read the instructions provided in the software

• Follow the tabs

Page 20: Water Audits: A simple “How To…”. Why perform a Water Audit?

Title Page

Page 21: Water Audits: A simple “How To…”. Why perform a Water Audit?

Title Page

Hot buttons

Page 22: Water Audits: A simple “How To…”. Why perform a Water Audit?

What data do I need?

• System input including– Purchased water– Transferred water, imported and exported

• Sales– Metered, billed and unbilled– Unmetered, billed and unbilled

• Estimate of unauthorized consumption• Estimate of meter error or inaccuracy• Estimate of data handling errors

Page 23: Water Audits: A simple “How To…”. Why perform a Water Audit?

What data do I need?

– Physical parameters of the water system• Length of mains• Number of service connections• Average length of customer service line• Average system operating pressure

– Financial data on the system• Annual operating costs• Retail cost per unit• Marginal cost per unit

Page 24: Water Audits: A simple “How To…”. Why perform a Water Audit?

Where is the data entered?– Look for the whitewhite boxes in the spreadsheet

Page 25: Water Audits: A simple “How To…”. Why perform a Water Audit?

– Look for the white boxes in the spreadsheet

– That was easy, but what about those small white boxes?

Where is the data entered?

Page 26: Water Audits: A simple “How To…”. Why perform a Water Audit?

– How many miles of mains are in the system?

Grading the data: an example

Page 27: Water Audits: A simple “How To…”. Why perform a Water Audit?

What data do I need?

• System input including– Purchased water– Transferred water, imported and exported

• Sales– Metered, billed and unbilled– Unmetered, billed and unbilled

• Estimate of unauthorized consumption• Estimate of meter error or inaccuracy• Estimate of data handling errors

Page 28: Water Audits: A simple “How To…”. Why perform a Water Audit?

Standard Water Balance Format

WaterImported

OwnSources

TotalSystem

Input

( allowfor

knownerrors )

TotalSystem

Input

(allowfor

knownerrors)

WaterSupplied

WaterExported

WaterSupplied

WaterExported

WaterLosses

AuthorizedConsumption

WaterLosses

AuthorizedConsumption

RealLosses

ApparentLosses

UnbilledAuthorized

Consumption

BilledAuthorized

Consumption

Non-Revenue

Water

RevenueWater

Leakage & Overflows at Storage

Billed Unmetered Consumption

Billed Metered Consumption

Billed Water Exported

Leakage on Service Lines(before the meter)

Leakage on Mains

Customer Metering & Data Inaccuracies

Unauthorized Consumption

Unbilled Unmetered Consumption

Unbilled Metered Consumption

Start hereMove this direction

Page 29: Water Audits: A simple “How To…”. Why perform a Water Audit?

How much water is Produced?

YearTotal Gallons

Pumped

2008 2,251,273,500

2009 2,179,328,503

2010 2,105,713,620

Page 30: Water Audits: A simple “How To…”. Why perform a Water Audit?

Data InputMaster Meter Annual Totals

Master Meter Error adjustment boxes

Page 31: Water Audits: A simple “How To…”. Why perform a Water Audit?

What data do I need?

• System input including– Purchased water– Transferred water, imported and exported

• Sales– Metered, billed and unbilled– Unmetered, billed and unbilled

• Estimate of unauthorized consumption• Estimate of meter error or inaccuracy• Estimate of data handling errors

Page 32: Water Audits: A simple “How To…”. Why perform a Water Audit?

Standard Water Balance Format

WaterImported

OwnSources

TotalSystem

Input

( allowfor

knownerrors )

TotalSystem

Input

(allowfor

knownerrors)

WaterSupplied

WaterExported

WaterSupplied

WaterExported

WaterLosses

AuthorizedConsumption

WaterLosses

AuthorizedConsumption

RealLosses

ApparentLosses

UnbilledAuthorized

Consumption

BilledAuthorized

Consumption

Non-Revenue

Water

RevenueWater

Leakage & Overflows at Storage

Billed Unmetered Consumption

Billed Metered Consumption

Billed Water Exported

Leakage on Service Lines(before the meter)

Leakage on Mains

Customer Metering & Data Inaccuracies

Unauthorized Consumption

Unbilled Unmetered Consumption

Unbilled Metered Consumption

Start hereMove this direction

Page 33: Water Audits: A simple “How To…”. Why perform a Water Audit?

DETERMINE AUTHORIZED CONSUMPTION

Billed Metered Water Billed Unmetered Water Unbilled Metered Water Unbilled Unmetered Water

Page 34: Water Audits: A simple “How To…”. Why perform a Water Audit?

How much water is Billed?

Page 35: Water Audits: A simple “How To…”. Why perform a Water Audit?

0

5000000

10000000

15000000

20000000

25000000

30000000

Jan

Feb

Mar Apr

May Jun Jul

Aug

Sep

Oct

Nov Dec

Cu. Ft.

2009

Billed

Residential

Commercial

0

5000000

10000000

15000000

20000000

25000000

30000000

Jan

Feb

Mar Apr

May Jun Jul

Aug

Sep

Oct

Nov Dec

Cu. Ft.

2010

Billed

Residential

Commercial

Page 36: Water Audits: A simple “How To…”. Why perform a Water Audit?

Billing Data Sample

Size Number % of sample0.625 1227 89.23%0.75 43 3.12%

1 32 2.32%1.25 0 01.5 18 1.31%

2 25 1.81%3 6 0.43%4 5 0.36%6 4 0.29%8 4 0.29%

12 1 0.07%

10% statistically Significant Random Sample 95% confidence level

Page 37: Water Audits: A simple “How To…”. Why perform a Water Audit?

Average annual revenue per sampled meter record

Meter Size Cu. Ft. Revenue

0.625 6,737 $211.170.75 11,946 $311.29

1 20,718 $490.641.25 no data no data1.5 76,194 $3,770.29

2 97,335 $1,878.733 505,217 $7,991.874 470,220 $7,923.426 2,336,430 $42,795.008 9,496,130 $127,088.00

12 13,382,700 $179,486.00

Page 38: Water Audits: A simple “How To…”. Why perform a Water Audit?

Data Input

Page 39: Water Audits: A simple “How To…”. Why perform a Water Audit?

Standard Water Balance Format

WaterImported

OwnSources

TotalSystem

Input

( allowfor

knownerrors )

TotalSystem

Input

(allowfor

knownerrors)

WaterSupplied

WaterExported

WaterSupplied

WaterExported

WaterLosses

AuthorizedConsumption

WaterLosses

AuthorizedConsumption

RealLosses

ApparentLosses

UnbilledAuthorized

Consumption

BilledAuthorized

Consumption

Non-Revenue

Water

RevenueWater

Leakage & Overflows at Storage

Billed Unmetered Consumption

Billed Metered Consumption

Billed Water Exported

Leakage on Service Lines(before the meter)

Leakage on Mains

Customer Metering & Data Inaccuracies

Unauthorized Consumption

Unbilled Unmetered Consumption

Unbilled Metered Consumption

Start hereMove this direction

Page 40: Water Audits: A simple “How To…”. Why perform a Water Audit?

2010 Pumped vs. Billed & Difference

Page 41: Water Audits: A simple “How To…”. Why perform a Water Audit?

-10.0

-5.0

0.0

5.0

10.0

15.0

20.0

25.0

30.0

35.0

Jan

Feb

Mar Apr

May Jun Jul

Aug

Sep

Oct

Nov

Dec

%Differences

Month

% Differences (Pumped vs Billed) by yr

2008

2009

2010

2011

Year Aver % Dif.

2008 14.4

2009 13.0

2010 14.1

2011 **18.4

Page 42: Water Audits: A simple “How To…”. Why perform a Water Audit?

What data do I need?

• System input including– Purchased water– Transferred water, imported and exported

• Sales– Metered, billed and unbilled– Unmetered, billed and unbilled

• Estimate of unauthorized consumption• Estimate of meter error or inaccuracy• Estimate of data handling errors

Page 43: Water Audits: A simple “How To…”. Why perform a Water Audit?

Calculated Data from Input

Page 44: Water Audits: A simple “How To…”. Why perform a Water Audit?

Standard Water Balance Format

WaterImported

OwnSources

TotalSystem

Input

( allowfor

knownerrors )

TotalSystem

Input

(allowfor

knownerrors)

WaterSupplied

WaterExported

WaterSupplied

WaterExported

WaterLosses

AuthorizedConsumption

WaterLosses

AuthorizedConsumption

RealLosses

ApparentLosses

UnbilledAuthorized

Consumption

BilledAuthorized

Consumption

Non-Revenue

Water

RevenueWater

Leakage & Overflows at Storage

Billed Unmetered Consumption

Billed Metered Consumption

Billed Water Exported

Leakage on Service Lines(before the meter)

Leakage on Mains

Customer Metering & Data Inaccuracies

Unauthorized Consumption

Unbilled Unmetered Consumption

Unbilled Metered Consumption

Start hereMove this direction

Page 45: Water Audits: A simple “How To…”. Why perform a Water Audit?

Data Input

What does this really mean??

Page 46: Water Audits: A simple “How To…”. Why perform a Water Audit?

Standard Water Balance Format

WaterImported

OwnSources

TotalSystem

Input

( allowfor

knownerrors )

TotalSystem

Input

(allowfor

knownerrors)

WaterSupplied

WaterExported

WaterSupplied

WaterExported

WaterLosses

AuthorizedConsumption

WaterLosses

AuthorizedConsumption

RealLosses

ApparentLosses

UnbilledAuthorized

Consumption

BilledAuthorized

Consumption

Non-Revenue

Water

RevenueWater

Leakage & Overflows at Storage

Billed Unmetered Consumption

Billed Metered Consumption

Billed Water Exported

Leakage on Service Lines(before the meter)

Leakage on Mains

Customer Metering & Data Inaccuracies

Unauthorized Consumption

Unbilled Unmetered Consumption

Unbilled Metered Consumption

Start hereMove this direction

Page 47: Water Audits: A simple “How To…”. Why perform a Water Audit?

What data do I need?

– Physical parameters of the water system• Length of mains• Number of service connections• Average length of customer service line• Average system operating pressure

– Financial data on the system• Annual operating costs• Retail cost per unit• Marginal cost per unit

Page 48: Water Audits: A simple “How To…”. Why perform a Water Audit?

Data Input

Page 49: Water Audits: A simple “How To…”. Why perform a Water Audit?

Service Connection Diagram

Note differences in lengths for service connections

Page 50: Water Audits: A simple “How To…”. Why perform a Water Audit?

What data do I need?

– Physical parameters of the water system• Length of mains• Number of service connections• Average length of customer service line• Average system operating pressure

– Financial data on the system• Annual operating costs• Retail cost per unit• Marginal cost per unit

Page 51: Water Audits: A simple “How To…”. Why perform a Water Audit?

Data Input

Page 52: Water Audits: A simple “How To…”. Why perform a Water Audit?

How did the system do?

Page 53: Water Audits: A simple “How To…”. Why perform a Water Audit?

How did the system do?

Page 54: Water Audits: A simple “How To…”. Why perform a Water Audit?

How did the system do?

Page 55: Water Audits: A simple “How To…”. Why perform a Water Audit?

How did the system do?

Page 56: Water Audits: A simple “How To…”. Why perform a Water Audit?

WATER AUDIT DATA VALIDITY SCORE:

PRIORITY AREAS FOR ATTENTION:

1: Volume from own sources

2: Master meter error adjustment

3: Customer metering inaccuracies

Based on the information provided, audit accuracy can be improved by addressing the following components:

*** YOUR SCORE IS: 78 out of 100 ***A weighted scale for the components of consumption and water loss is included in the calculation of the Water Audit Data Validity Score

For more information, click here to see the Grading Matrix worksheet

Validity Score

Page 57: Water Audits: A simple “How To…”. Why perform a Water Audit?

Water Balance Filled Out

Page 58: Water Audits: A simple “How To…”. Why perform a Water Audit?

Grading the data: an example

Page 59: Water Audits: A simple “How To…”. Why perform a Water Audit?

Audit Validity Score

Page 60: Water Audits: A simple “How To…”. Why perform a Water Audit?

Making the Grade78 out of 100

Page 61: Water Audits: A simple “How To…”. Why perform a Water Audit?

Grading Matrix… lots of pages of grades

Page 62: Water Audits: A simple “How To…”. Why perform a Water Audit?

– Performance Indicators• NRW% by volume• Volumetric losses• Losses per connection per day• Losses per mile of main• Infrastructure Leakage Index (ILI)

Grading the system

Page 63: Water Audits: A simple “How To…”. Why perform a Water Audit?

Grading the system

Page 64: Water Audits: A simple “How To…”. Why perform a Water Audit?

ILI= CARL / UARL

UARL

ILI= infrastructure Leakage Index

Page 65: Water Audits: A simple “How To…”. Why perform a Water Audit?

ILI= CARL / UARLUARL

Page 66: Water Audits: A simple “How To…”. Why perform a Water Audit?

UARL considerations

Page 67: Water Audits: A simple “How To…”. Why perform a Water Audit?

Interpreting the Grades: ILI

Page 68: Water Audits: A simple “How To…”. Why perform a Water Audit?

Smaller System Considerations

**Systems under 80 miles of main and less than 3000 connections will not show ILI.

Service Connection Density < 32 per mile (rural systems) will have Real Losses per length of main per day calculated

Page 69: Water Audits: A simple “How To…”. Why perform a Water Audit?

Interpreting the Grades: NRW volume

– Follow the trend– See any “suspect” data?

Total Losses

050

100150200250300350400450

Janu

ary

Febr

uary

Mar

chApr

ilM

ayJu

ne July

Augus

t

Septe

mber

Octob

er

Novem

ber

Decem

ber

MG

Month

Vo

lum

e

2008

2009

2010

Page 70: Water Audits: A simple “How To…”. Why perform a Water Audit?

Standard Water Balance Format

WaterImported

OwnSources

TotalSystem

Input

( allowfor

knownerrors )

TotalSystem

Input

(allowfor

knownerrors)

WaterSupplied

WaterExported

WaterSupplied

WaterExported

WaterLosses

AuthorizedConsumption

WaterLosses

AuthorizedConsumption

RealLosses

ApparentLosses

UnbilledAuthorized

Consumption

BilledAuthorized

Consumption

Non-Revenue

Water

RevenueWater

Leakage & Overflows at Storage

Billed Unmetered Consumption

Billed Metered Consumption

Billed Water Exported

Leakage on Service Lines(before the meter)

Leakage on Mains

Customer Metering & Data Inaccuracies

Unauthorized Consumption

Unbilled Unmetered Consumption

Unbilled Metered Consumption

Start hereMove this direction

Page 71: Water Audits: A simple “How To…”. Why perform a Water Audit?

Water Balance Filled Out

Page 72: Water Audits: A simple “How To…”. Why perform a Water Audit?

Audit Dashboard

Page 73: Water Audits: A simple “How To…”. Why perform a Water Audit?

Grading Matrix

Page 74: Water Audits: A simple “How To…”. Why perform a Water Audit?

Developing Actions

– Monitor, Maintain and / or Manage– Improve data– Develop a “bottom up” audit– Refer to M36 and other AWWA references– Other publications, IWA and privately authored– Review case studies– Comments to [email protected]

Page 75: Water Audits: A simple “How To…”. Why perform a Water Audit?

Recoverable Losses

Speed & Quality of Repairs

As

se

t M

an

ag

em

en

t

Pre

ss

ure

M

an

ag

em

en

t

Active Leak Control Program

UARL:UARL:Unavoidable Annual Real Losses

UARL

ELLELL

ELLELL: Economic Level of Leakage

Page 76: Water Audits: A simple “How To…”. Why perform a Water Audit?

Questions?

Don’t play Possum with Water Loss Management!!