TODAYyour electric Co-op’s newsletter

January 2019

Our Resolution for 2019?

NO RATE INCREASE!

Some resolutions are easier to keep than others. This year, we’ve made a resolution that we’re going to keep all year – no increase in the Delivery Charge and Member Service Charge portions of your electric bill.The cost of Co-op Power - the actual energy you use - will continue to fluctuate seasonally because we charge what we actually pay for power, but we were able to hold the line on any increases for 2019 in the rate we charge to deliver power (Delivery Charge) and the monthly fee all members pay to have service available (Member Service Charge). We’re glad to do what we can to keep your costs from rising. For a closer look at your bill and an explanation of charges, please visit www.nhec.com/understanding-your-bill.

Whether you’re looking to save money on appliances, improve the comfort of your home, or explore new technologies like heat pumps and electric vehicles, NHEC has programs and incentives that will help you achieve your energy goals. Take a whole-house tour of our 2019 programs and call or click today to learn more: 1-800-698-2007; www.nhec.com/rebates-incentives.

Your picture here…see page 2 for photo contest details.

ENERGY STAR® Homes New Construction Incentives up to $4,000

Home Performance with ENERGY STAR® 50% of installed costs up to $4,000

Loans up to $15,000 @ 2% interest

EV Charging Station rebates up to $300

Electric Vehicle rebates up to $1,000

ENERGY STAR® Certified ProductsRebates on:

LED Light BulbsLED Lighting Fixtures$5 rebate

Washers up to $50Dryers up to $200

Heat Pump Water Heaters$750 per unit

Refrigeratorsup to $75

Heat Pumpsup to $1,000 per ton

Pool Pumpsup to $500

Ways to Save

Three Easy Ways to Report an Outage.

Smartphone App:

Download the SmartHub APP and press the Report Outage icon.

Online:

Visit www.NHEC.com and click on Report an Outage.

Phone:

Call our outage line anytime at 800.343.6432.

For member service, please call 800.698.2007(8-5, M-F)solutions@nhec.com

Report an Outage,please call 800.343.6432 www.nhec.com

Briefly...Candidates Wanted for Board of DirectorsHave you considered playing a more active role in your Co-op? How about running for a seat on the Board of Directors? NHEC is governed by an 11-member Board of Directors, which is elected by the members themselves. In 2019, four seats will be up for election to three-year terms. NHEC seeks broad representation from a diverse group of individuals and encourages all qualified members from all parts of our service territory to consider running for one of the open seats. You must be a Co-op member in order to run for a position on the Board. For more information about how to get your name on this year’s ballot, contact Sharon Yeaton at 603-536-8801, or yeatons@nhec.com.

Right of Way Clearing Schedule Find out where and when right-of-way clearing is happening in your area by checking the monthly schedule on our website at www.nhec.com/right-of-way-clearing-program.

SmartHub Is Your Online Account ManagerSmartHub is secure and convenient. Use it to pay bills online and manage all aspects of your NHEC electric account. With SmartHub, you can:

• View your daily/hourly energy use• Report an outage and check restoration updates• Sign up for text/email notifications

To launch SmartHub or enroll as a first-time user, just click the SECURE LOGIN button at the top of our website homepage at www.nhec.com. Or, get SmartHub to go by downloading the SmartHub app on your mobile device!

Board of Directors MeetingsThe NHEC Board of Directors regularly meets on the last Tuesday of each month at the Cooperative’s office at 287 Highland Street in Plymouth. Please check the Board of Directors page on the Co-op web site at www.nhec.com, or call Sharon Yeaton at (603)536-8801 to confirm the current month’s time and location.

Lindsay, Member Solutions

SUPER SKI SAVINGS!$20 Off Lift Tickets

Present this coupon at participating ticket windows on

Sunday, February 3, 2019to receive $20 off adult, teen, junior/senior full day lift ticket or $20 off a Learn

to Ski or Snowboard package (ages 13+).

Coupon good for up to four people; Valid only on Sunday, February 3, 2019.

Valid only for members of NHEC; cannot be combined with any other offer, no cash value.

Coupon valid ONLY at these participating Co-op member ski ares:

We Want Your Best NH Pics!We’re saving a space in our newsletter for you! Each month, NHEC will run a scenic picture of New Hampshire on the front of the newsletter. If we select your picture, we’ll send you a Dunkin’ gift card! To submit a photo, please email to membernews@nhec.com. Your photo should be 1 MB or larger. Be sure to include your name, mailing address and a brief description of your photo. Let’s see those New Hampshire pictures from all four seasons!

The Cooperative Difference: Our People!

When she’s not on the phone helping Co-op members, you can usually find Lindsay atop one of the state’s highest peaks. Just last month, Lindsay achieved her goal of hiking all 48 of New Hampshire’s 4,000 foot mountains! The Cooperative Difference is employees like Lindsay, who put you on top.

579 Tenney Mountain Hwy • Plymouth, NH 03264