Bogie-Service

We care for the healthof your bogies

2 Bogie-Service

2003Creation of the Warranty and Field Support centre with 3 employees. Growth of the department by several functions e.g. methods, planning, logistics to reach 8 persons at the end of the year.

2004Warranty and Field Support becomes Warranty & Service to better fulfi ll our customer needs. The manpower grew up to 17 employees to cope with increasing business. 2005Creation of a new dedicated Warranty & Service building to welcome the enlarged team of over than 20 employees.Modernization and upgrade of the workshop area.

History of the

customer service centre2006Increase of our service business and our geographical coverage with a team in France and Sweden.Constant growing demands of overhaul and maintenance services. Cooperation with a private local maintenance company on site for locomotives overhaul projects.

2007First fl eet overhaul contract awarded to Siegen customer service centre. Establishment of an overhaul workshop. Several investments made for the workshop e.g. painting facility and washing cabin. A team of 55 employees working for Service & CRO (Components, Repairs, Over-hauls) incl. blue collars.

2008Development of FLEXX Track (Track Monitoring System)by our engineers. First contract for bogie rental.

We care for the health of your bogies

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We offer complete range of services throughout the whole bogie lifetime:

• Crash repair• Overhaul• Customer services• Spare part logistics• FLEXX Rent (Rent a bogie)• FLEXX Track (Track Condition Monitoring).

We are certifi ed to international quality standards and approved by our main customers. All our sites are certifi ed according to ISO 9001:2000 and to the specifi c standards and quality requirements of our main customers (e.g. DB AG, SNCF).

IRIS certifi cateIRIS certifi cate

Bogie service sites

ISO 9001:2000 certifi cate

Crespin (France) Siegen (Germany)

Hassleholm (Sweden)

Our team of experts is

at your service!

Bogie customer centre Siegen, Germany

Business relation areas developed since 2003

Environmental certifi cate

Crash repairFollowing an incident our field engineers can undertake a visual inspection of the damaged bogie on the customer‘s premises. A damage report is then completed from which a suitable repair plan is then swiftly developed.

If necessary the bogie is submitted for a more detailed inspection in our customer service centre in Siegen.

Once the repair plan has been developed our qualified team can then undertake the necessary repairs within a short turnaround time.

OverhaulMore than 160 years of experience in the rail business has made Bombardier internationally renowned for the quality, reliability and maintainability of our bogies.

We have an extensive knowledge of bogies and we are able to help you operate your bogies by offering you a specific maintenance plan, based on your individual requirements and needs. Our experts are at your disposal to proceed to the overhaul and maintenance of your bogies in your premises or at our sites.

Crashed bogie

Washing of a bogie

4 Bogie-Service

Repair of a bogie frame

Incoming inspection

Customer servicesThe high bogie reliability and availability levels correspond to the needs of our customers to operate trains effectively and economically. In order to maximize those parameters and to minimize maintenance costs, we offer you various services and assistance at your depot/sites: • Professional and extensive trained fi tters e.g. for assembly or mounting in all kinds of request • Engineering support and design modifi cation • Inspection and testing e.g. ultrasonic, eddy current, x-ray • Various type of repairs e.g. at customers sites • Mobile team of experts with own service car pool equipped with modern tools and machines e.g. to support you after crashes.

On short notice, our team is arriving on your site to solve your issues and help you in the most effi cient way.

Ultrasonic inspection

Final inspection

Operational meeting

Grinding

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Spare part logisticsIn case of stock shortage, accident etc., feel free to contact us to get the required spare parts. Thanks to our well-established supplier network with a long-term relationship, we can provide you quickly with the needed parts.

We are even able to manufacture you the requested part based on the drawing of the bogie, when the bogie was not designed or produced by Bombardier.

We process spare part orders for all kinds of customers worldwide. Rely on us to get your spares: on time, fast and at a fair price.

Of course we offer a full portfolio of material supply concepts: we handle your whole inventory management – in our facilities, or if desired, we are at your site to care of your warehouse. This includes complete planning and logistics package for your bogies!

FLEXX Rent (Rent a bogie) The service centre in Siegen has developed a bogie rental concept to better fulfi ll your needs.

Our service portfolio allows you to rent standard FLEXX bogies, for example our popular FLEXX Power bogie for BOMBARDIER* TRAXX* locomotive;our successful FLEXX Compact bogie for BOMBARDIER* TALENT* trains or the FLEXX Load bogie for double deck coaches.

The FLEXX Rent concept has been developed in order to increase the operators‘ fl eet availability and to enable them to always have bogies at their disposal without being forced to make big investments.

If one of your bogies is not available for a while due to overhaul, revision, repair etc. and you need an additional spare bogie, you have the possibility to rent a bogie to enable you to fulfi ll your operational requirements.

The service centre of Bombardier in Siegen is able to fulfi ll all your requests. Our offer covers all the rental possibilities: from a daily basis to a complete package.

FLEXX Rent Bogie rentalWheel sets

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FLEXX Track

(Track Condition Monitoring)FLEXX Track (Track Condition Monitoring System) is based on the innovative Mechatronic technology platform develo-ped by Bombardier. The following products are derived from this concept:

• FLEXX Tronic (Mechatronic Bogie)• FLEXX Track (Track Condition Monitoring)• FLEXX Guide (Bogie Condition Monitoring).

Those three applications use the same components and systems, which represent a major advantage in terms of maintenance and costs.

FLEXX Track is a sensor-based measurement system which is designed to monitor track conditions and evaluate their deterioration over time. It is installed on series vehicles and the data acquisition is active during normal operation. The information obtained thanks to FLEXX Track system are used to identify and locate the following track disturbances: track torsion, vertical track disturbances, crushes at joints and switches as well as rail ripples.

It is designed as a modular system and can be confi gured for various measurement requirements. The results can be compared with the requirements given by the relevant standards like TSI, UIC, EN.

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Track report

The FLEXX Track system can be accessed by the users via internet (www.fl exxtrack.com), intranet or e-mail. Standard track reports can be downloaded from the website or sent via e-mail.

The results are visualized in tabular form and graphical views including an evaluation of the track status (according to the adequate standards). A geographical mapping of track disturbances is available supported by GoogleMaps®**.

System overview

FLEXX Track

FLEXX Guide

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Requirements based on Component Specifi cation Bogie / Vehicle

Datastorage & Algorithms(offl ine)

Optimized Maintenance Schedulebased on Lifetime consumptionof Components

CBBM

Requirements based on standards (UIC, EN, TSI, ... )

GPRS / UMTS

MVB connectedto Vehicle Control(optional)

Sensors

GPS WLAN

Powersupply

MVB connected

Bogie Main Controller

Datastorage & Data acqusition Algorithms(online)

Remoteaccess

TCM

Visualization of Track Condition

* Trademark(s) of Bombardier Inc. or its subsidiaries.** Trademarks of third Parties

Bombardier TransportPlace des Ateliers – BP159154 Crespin, France

Tel + 33 3 27 23 39 73Fax + 33 3 27 23 32 23

Bombardier TransportationForsta Avenyen 2 B28131 Hassleholm, Sweden

Tel + 46 451 4 56 74Fax + 46 451 4 56 46

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www.bombardier.com

Bombardier TransportationSiegstraße 2757250 Netphen, Germany

Tel + 49 271 702 455Fax + 49 271 702 346

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