we didn’t mean to intrude, but we’re here! - region one · 3/5/2016 · we didn’t mean to...

We didn’t mean to intrude, but we’re here!

Isabel Carvalho, DirectorAnnMarie Puleo, Assistant Director

Academic Advisement CenterWestern Connecticut State University

Using Proactive Advisement with First Year Students

Proactive Advising with FY Students

I. What is Proactive Advising?

II. How does it effect retention and student success?

III. Proactive Advising in action!

IV. How might Proactive Advising work to enhance current programs and strategies on your campus?

What is Proactive Advisement?

Action oriented and highly impactful advisement model

Increases probability of student success and retention

Fosters deliberate intervention with students

Demonstrates adviser interest & involvement with students

Educates students on institutional culture and policies

Provides intensive advising to all students, especially at-risk students

“You have this problem, here’s what you need”

Proactive Advising & Retention

Nearly 75% of all dropouts leave within the first two years, (Tinto, 1987)

Top predictor variables for persistence are correlated with student perception of their needs, and their perception of whether or not these needs are being met by the institution. (Gillespie & Noble, 1992)

Advising should contribute to students’ learning and success, not merely supply answers to specific questions. It should also contribute to the overall effectiveness of education. (Frost, 1991)

Involvement matters during the first year. How to make that happen for all students, is the complexing question. (Tinto, 2001; Upcraft, Gardner & Barefoot, 2005)

Proactive Advising & Overall Success

Frequent student-faculty contact in and out of classes is the most important factor in student motivation and involvement. (Chickering & Gamson, 1987)

Students respond to direct contact. (Earl, 1987)

Student-faculty interaction represents the most significant aspect of the student’s undergraduate development. (Astin, 1993)

One-third of all college freshmen will not return for the sophomore year. (Earl 2003)

Proactive Advisement Approach

Identify Crisis:

Probationary Meetings

Scheduling Issues

Residence Life Issues

Midterm Grade Reports

Transitional Stress

Respond Proactively:

Be positive & friendly

Find the “silver-lining”

Offer solutions or resolutions

Educate student on policies & options

Teach resiliency & endurance

We Advise, You Decide!

We didn’t mean to intrude…

Gear Up 4 Registration Program Goals:

1. Increase visibility & awareness of AAC on campus

2. Develop connections with students

3. Prepare students for advisement

4. Increase on-time registration

5. Educate students on all facets of registration


in the Student Center

Fall 2013: Academic Adviser on the Run!!

Increase visibility & availability of AAC

Build connections with students across campus

Provide quick answers to student questions


in the Residence HallsSpring 2014: Gear Up 4 Registration

Teach students about administrative process

Appreciate students’ experience with campus culture

Provide information to resident students’ unique questions

Build relationships with Residence Hall Director & staff

We didn’t mean to intrude…on Homecoming Week!

Fall 2014: Gear Up 4 Registration Increase visibility & availability of AAC within entire student body

Integrate use of Mascot in program

Use the “Buzz” of Homecoming Week

Develop working sessions and workshops

Create information cards & handouts

Incentivize with raffles, popcorn, priority points

Invite SGA senators to participate

Build upon “Major Discovery” program connect it to “Exploratory Open House”

We didn’t mean to intrude…but we’re HERE!

Spring 2015: Gear Up 4 Registration

Increase visibility & availability of AAC & Enrollment Services Division to entire student body

Incentivize with raffles, popcorn, priority points

Work with WXCI Campus Radio to create and deliver PSA

Support Residence Life programs GROW & FEW

Add Placement Testing date to Gear Up schedule


Fall 2015: Gear Up 4 Registration

WXCI Campus Radio DJ at events

Initiate a “Corn-hole” tournament and games with President Clark

Continue “Major Discovery” session

Further develop “Exploratory Open House”

Add Math & Writing Placement Testing Date for current students

We didn’t mean to intrude…at University Open House!

Fall 2015: Exploratory Open House Goals Provide information for students to take MBTI & SSI Follow up with Exploratory Students Provide scaffolding for their exploration based on

assessment results Invite to attend Open House event Provide interview questions for them to ask department

representatives (career outlook, gpa/course requirements, internship opportunities, etc)

Review outcomes with adviser Create plan of action for Spring registration


Spring 2016: Gear Up 4 Registration Increase Collaboration with Student Financial

Services Create awareness and programming surrounding

FAFSA and University Scholarships Academic Adviser on the Run events Offer & Advertise Math & Writing Placement Test to

current students Visit FY courses regarding Advisement Center services


Gear Up 4 Registration Program Outcomes:

Registration Rates for FY students has improved steadily from 2013- 2015

Logo & event recognition & anticipation

Positive feedback from faculty,

“Students are more informed and educated about advisement and registration now, than they have been in years prior. They make appointments early and are ready to work. Gear Up has definitely made a difference.” Dean, Macricostas School of Arts & Sciences

On-time registration rate increased by 20%

Establish connections with students

Group 2013 - 2014* 2014 - 2015

01 58% 81%

02 77% 84%

03 69% 84%

04 65% 87%

05 66% 88%

06 75% 81%

07 51% 90%

08 -- 80%

09 -- 82%

Total 65% 85%

* 2013- 2014 Registration Groups were larger than 2014- 2015

We didn’t mean to intrude at NACADA……but we’re HERE!

How can you integrate Proactive Advising to support students at your University?


Thank you for attending our session!

Isabel Carvalho, Director AnnMarie Puleo, Assistant [email protected] [email protected]

Academic Advisement CenterWestern Connecticut State University

wcsu.edu/AAC

we didn’t mean to intrude, but we’re here! - region one · 3/5/2016 · we didn’t mean to...

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