weaving webinars into early childhood workforce registries
TRANSCRIPT
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Weaving Webinars into State Registry
Approval:Balancing accessibility with accountability and quality
Fran Simon, M.Ed.Chief Engagement Officer
Engagement Strategies
National Workforce Registry Alliance Annual Conference
September 8, 2017
Founder and Producer
Early Childhood Investigations
Webinars
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A little about me…
Early Care and Education | 35+ years
B.A. & M.EdEarly Education
Child Care Administrator
15 years
Marketing & Tech Executive
ECE Curriculum Publishing
Engagement Executive
National ECE Association
Connector | Business
Consultant to ECE Sector NPOs
& Companies
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• \
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My personal mission is to connect the workforce with
expertise
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About you…
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Your experience with webinars…
I have participated in and hosted webinars
I have only participated in webinars
I have heard of webinars
What is a webinar?
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Your organization’s acceptance of webinar hours for ongoing PD…
My organization approves some webinars
I do not know
My organization is trying to decide
My organization does not approve webinars
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Agenda (my assumptions)
You want to learn how webinars can help providers in your state and still maintain high standards for PD.
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I am a webinar advocatebut a realist with a lot of concerns.
One more thing! A disclaimer…
1. FOFB (Fear of fly-by “training”)
2. Quality
3. Accountability
3. Engagement
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It’s almost the end of 2017
Distance learning has been around since long before the Internet. Internet-driven remote learning has evolved over more than two decades.
Early care and education is behind in accepting the benefits and accepting the challenges of using technology as a part of the solution to workforce capacity and quality issues.
Registries are on the forefront. The decisions you make about integration of e-learning in professional development are critical.
Let’s figure out webinars.9
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Webinar Basics
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Webinars are different than live professional Development…
For more than the obvious reasons…
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Your registry’s process for accepting various types of online learning…
Great! The process works for us, educators, and webinar providers
I do not know
It’s hard for all involved
It works for us and for educators, and that’s fine.
It is a work in progress and we want to figure it out.
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Webinars, online meetings and webcasts
Collaboration # of attendees Purpose
Online Meeting Highly interactive Multi-way
communication
2-20* RemoteBusiness meetings
******Staff , client or board
meeting
Webinar Limited 2- way communication
2-500 Remote presentation******
Conference session or training
Webcast 1-way communication
2-Thousands Remote broadcast of information to large
audiences*****
Keynote 14
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Trainer to Learners Synchronous(at the same time)
Asynchronous(self-paced)
One to one
CoachingMentoringOn the jobTutoringVideo conferencing
ReadingResearchingDocumentingReflectingExperiencingOnline Modules
One to many
WebinarsLive or online classroomKeynotesWebcasts
Online self-paced coursesVideoBooks
Many to many(Professional Learning Communities)
ChatVideo conferencingLive or online discussionsLive or online study groups
Bulletin boardsOnline groups
Where do webinars fit in professional development
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A single webinar can have many purposes
It may look like PD, but is it really?
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Source Example Primary Purposes
Associations and organizations Zero To Three, NAEYC, Get Ready to Read…
Prof dev- TopicalAdvocacy, Member info
Marketing
Product Vendors/Publishers Hatch, Frog Street, Teaching Strategies…
MarketingProf Dev- Topical
Product Demonstrations
Higher Education Walden, Rassmusen Attracting new studentsProf Dev- Topical
Webinar Providers EdNet (Prek-College) (MDR) Marketing for sponsorsEmail list sales to vendors
Prof Dev- topical
Early Childhood Investigations Capacity building PDProf Dev- topical
Marketing for sponsors
Types of webinars
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Everyone who plays a role in webinars impacts quality, accessibility, accountability, and outcomes
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PresenterHostOrganizer
Also information creators
Registrant
Information consumers
Attendee Recording viewer
Information creators
Dream Funder
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The structure for quality, accessibility, accountability, and outcomes
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Supervisors
Registry
Licensing
State
The learner
Presenter
Content provider
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Potential
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Anyone with a computer + Internet or a mobile device can participate.
Powerful capacity building potential
The obvious!Webinars reach people around the world who might
otherwise never be able to connect
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When implemented well…
webinars can almostreplicate conference workshops or classroom learning.
Otherwise…
like keynote addresses, videos, podcasts or lectures.
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Can be implemented independently or or in
groups
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Despite challenges, small group and
personal interactivity is possible with online
meetings and webinars
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• webcams• hand-raising• screen sharing• drawing tools• handouts• polls• Questions• back channel- chat• show apps and websites
The presenter and learners engage through
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The producer or host can do more to engage:
•Send out links to participants
• Respond to comments
• Add tidbits of information
• Act as a color commentator
• Troubleshoot
•Take over in case of failure
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Online meetings and video conferencing…
can replicate small classroom or one-on-one learning experiences, like:
•Coaching
•Mentoring
•Remediation
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Chat log from a webinar
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Challenges
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• Finding training
• Compliance with registries
• Quality and variety of the content
• Ensuring attendance & participation
• Issuing certificates to qualified
attendees
Challenges for teachers
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Challenges for Producers/Hosts/Sponsors
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• Presenter’s qualifications
• Compliance with registries
• Quality and variety of the content
• Ensuring attendance & participation
• Issuing certificates to qualified
attendees
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Challenges for Presenters
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• Quality of the content
• Personal interaction & engagement
• Gauging interest & understanding
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• Planning training for individuals and groups
• Finding qualified PD for individuals and groups
• Ensuring attendance & participation
• Compliance: licensing requirements
• Application of learning
Challenges for Administrators/Directors
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• webinar “sponsoring” organizations are credible
• presenters are credible and qualified
• teachers’ attendance
Challenges for Registries:Ensuring:
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Overcoming challenges
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Myth:When learners attend webinars, there’s no
accountability for attendance and participation.
Fact:The data collected before and during webinars
offers great potential.
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The value of data collect from registrants and
attendees in webinars is often overlooked
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Registration form-Pre-session data
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Attendee activity at a glance
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In-session, real time meta-data:Group interest and attendance
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• Track attentiveness
• Control mics
• Send personal messages
• Dismiss and block
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In-session individual
participant activity
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Interactivity: Backchannel
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Respond to questions here.
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Reference materials offered to attendees
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In-session extensions: Handouts
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Excerpt of in-session and post-session data collected from attendees
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Interest rating factors:(R) Registration Data -Percent of completed optional questions (P) Polling- Percent of answered poll Qs (Q) Q&A/Chat ([The number of times an attendee initiated dialogue](A) Attentiveness- % of time the slide Viewer is the primary window on the attendee's screen (S) Survey- % of completed survey questions - (L) Attendance Length
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Actual attendance data
44~70% of absentees return to watch the recording
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Audience activities
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Start
Set point
Waiting to begin
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The dreaded“Fly-by” PD effect
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TheHealthy Professional
Development Diet approach can mitigate
“fly-by”
On the job35%
Coaching15%Peer
5%
Face to Face20%
Webinars10%
Self-paced10%
Conferences2%
Reading/research3%
47©Copyright, Fran Simon, 2017
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Edgar Dale
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Blended strategies
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Asynchronous offline and online
Reading, researching, video, virtual self-paced + Practical application in
the program or classroom
Face-to-faceFormal training
Online meetingsSmall group
coaching follow up
An example: Blended
strategies in action
WebinarOrientation
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It’s all about balance.
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Producing Webinars seems
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It takes a lot to produce, promote, host, and manage certificates and follow up.
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And… there is nothing easy about weavingwebinars into registry processes
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Think
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Your insights, too!
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55Fran Simon | [email protected]
Early Childhood Investigations Webinars
ECEwebinars.com
Early Childhood Investigations Consultant Directory
ECEexperts.com
Engagement Strategies
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