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Community Solutions 6 Month Report

Period Covered: 1st April 2019 – 30th September 2019

Date: 21st January 2020

Author: Jacqui Melville (Programme Manager)

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INTRODUCTION

Community Solutions (previously, Community Capacity Building and Carer Support) is Health and Social Care North Lanarkshire’s Community and Voluntary Sector (CVS) delivery branch. Through the Community Solutions Strategy – Softening the Lines, the CVS’s contribution is co-ordinated, robustly monitored and works to the regional logic model based on a series of programme outcomes. The CS work is based on co-production (which includes co-commissioning at a community level); giving people choice and control and connecting people to their communities.

Using nine project hosts to guide best practice (e.g. in physical activity; healthy eating; anticipatory planning; transport etc) and 6 locality host organisations to ensure a truly community led approach, a devolved budget of £1.14 million is directly invested in organisations and community groups (budget for 19/20 attached as appendix 1) with countless others receiving support from other means such as capacity building and training.

Investment ranges from micro-investment (£300-£5000) and matched funds, to strategic investment in projects of up to £75,000. Our programme approach ensures that all activity links to Partnership outcomes and that best value is achieved. Additionally, the programme is able to use its budget to leverage a significant although variable amount of additional funding and in-kind contributions. In 2018/2019 a conservative estimate of in-kind of contributions totalled £62,775 with £485,000 additional income leveraged. Already in 19/20, this has been matched through the befriending investment.

Our approach has been recognised nationally and internationally as a model of best practice to achieve outcomes for citizens and get best value from the CVS. This report details the activity and outcomes for the first quarter of 2019/20.

BACKGROUND

It is widely recognised that a key component of managing future demand in terms of health and social care is prevention. It is also recognised that the health and wellbeing of the population can be negatively impacted upon by issues such as lack of physical activity, poor nutrition, poverty and inequality and more recently, evidence has been growing on the negative impacts on physical and mental health of isolation and loneliness.

The Community Solutions programme and the associated 5-year strategy focus on supporting the prevention agenda. The programme is built around a personal outcomes based approach which looks at the individual and their strengths and seeks to improve lives by reconnecting people with their own networks, communities and community assets. This approach also recognises the key contribution of carers and the importance of supporting them in their role and improving their personal outcomes.

By having the overarching aims of preventing isolation and loneliness and addressing inequalities; by moving away from defining people by age or condition; by reconnecting people with their communities; and by looking at innovative approaches which support people to be more active and to have a better diet, we can significantly improve the health and wellbeing of the population. This approach will also build more inclusive, cohesive and resilient communities thereby reducing future reliance on statutory agencies and services.

PROGRAMME OUTCOMES

The following are the programme outcomes for adults, carers, and children and families achieved from 1 st April 2019 – 30th September 2019. Owing to a delay in funding to the Homevisitng and Befriending organisations, which amounts to an investment of £170,000, outcomes data were not available at the time of reporting and are therefore not represented in the data shown. They will report in Q3. Additionally, since we do not collate impact questionnaires from the community transport journeys since it would be invasive in many cases for the drivers to request information of this nature on a journey, the assumed outcome data from community transport has – as in the last four years – been excluded.

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4200

4400

4600

4800

5000

5200

5400

5600

5800

5410

5597 5575

5408

4691

ADULT OUTCOMES: Q1 and Q2

Outcome: A reduction in isolation and loneliness

Outcome: Enhanced use of information, advice and education

Outcome: Improved independence and well-being

Outcome: People feel included, connected and safe

Outcome: Citizens have greater access to health & wellbeing supports & services

136320

100

200

300

400

500

600

700

800

900

510

732

815

389

752

CARER OUTCOMES FOR GROUPS Q1 and Q2

Outcome: Carers have accessed a short break from their cairngOutcome: Carers have increased ability to manage or cope with their caring roleOutcome: Carers health and wellbeing is optimisedOutcome: Carer have been referred to direct carer support servicesOutcome: Carer have been signposted to direct carer support services

4

10

200

400

600

800

1000

1200

956

657 657 630

350

CHILDREN & YOUNG PEOPLE OUTCOMES Q1 and Q2

Outcome: Sense of wellbeing is increased

Outcome: Resilience is improved

Outcome: Mental Health is optimised

Outcome: Physical Activity Is Increased

Outcome: Parental / Carer Attachment is improved

LOCALITY PARTNERSHIP DEVELOPMENT PROGRAMME

The Locality Partnership Development Programme (LPDP) and associated Locality Activity Fund (LAF) of £30,000 delegated budget to each locality consortium for co-production remains the foundation of the Community Solutions programme ensuring that community capacity building, taking an assets-based approach continues to the driving force behind the strategic direction of the CS work.

Awareness of what is available is often one of the biggest issues for community members and healthcare professionals and therefore CS staff continue to build locator. In the first six months of the year, 4,627 unique users generated 22,161 page views. On average users will spend 1 minute 1 second on each page they visit. 40% of all site users browsed more than one page on each visit. The two highest search categories were housing and parent and toddler groups.

Key successes from the locality activity fund investments are noted below with further information on all projects funded available for the locality host organisations.

Airdrie

Intergenerational plans for promoting positive health and wellbeing across the age range were progressed in quarter 2 in partnership with Airdrie Academy wherein the consortium was part of the development of the school’s Mental Health Festival and included a session at which 23 young people and 12 adults and older adults learned skills that helped them have better conversations around mental health with their peers.

Additionally, poverty is being addressed as a matter of priority and includes helping families access uniforms which provides a gateway to helping families tackle other issues such as income maximization and caring responsibilities.

Bellshill

Bellshill have funded a number of projects including, the Lawmuir Project weekly gardening group which runs every second Wednesday and includes people who are living with dementia and 10-15 school pupils. The group allows

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children to learn how to grow fruit and vegetables and the adults living with dementia to enjoy the company of the children and themselves participate in the growing of the food.

The consortium continues to support work with carers having achieved the following in Q2 in partnership with Lanarkshire Carers Centre:

13 carers accessing short break funding to take a well deserved break either on their own or with the person for whom they care

20 carers attending the carer support groups 31 carers accessing pampering sessions 6 carers attending both healthy eating sessions and a money advice course

Coatbridge

The Senior Care Project – part funded through additional income generation from the Big Lottery – were further supported by the consortium to support a part time member of staff. This essential service works with over 70 households within the community, maintaining the gardens of people who are no longer able to do this themselves. The consortium funding allows the project to continue to fund a post originally funded through Community Jobs Scotland thereby ensuring ongoing support to CPD for the staff member as well as the project continuing to meet demand.

The consortium also funded Parent Action for Safe Play which has enabled them to deliver targeted sessions to over 55 children from the area, providing them with safe space where they can come together for sport and recreational activities which helps to reduce isolation and loneliness and promote physical activity.

Cumbernauld and the North

83 people (51 children and 32 adults) attended the Family summer programme which included 4 trips specifically targeted at children and families with additional support needs. The feedback demonstrates the impact of the project on the lives of the families:

gave me time to interact with my kids who have special needs

All members of the team who led the group were brilliant and my kids thoroughly enjoyed themselves.

The Cosortium also hosted an information fayre which had 35 stall holders in attendance to promote health, wellbeing and self-management.

Motherwell

You are my sunshine (YAMS) have secured consortium funding to deliver a chat café in Forgewood to tackle mental health issues and suicide prevention. Forgewood is in great need of such a project since a young girl completed suicide and her friends and family have been requesting some mental health support that is free and easily accessed.

Due to the high rate of alcohol and substance misuse, the consortium are hoping that through working with the local shop keepers, people will be signposted to the chat café which will also give people an introduction to other activities going on in Forgewood and the surrounding area. This supports prevention and addressing health inequalities in a friendly supportive atmosphere as well as providing the opportunity to consult with locals to find out what else would help them with their health, employment and financial issues.

Community Action Newarthill reported that there are over 265 people attending their groups with 120 attending their open day which was enabled to continue over the summer owing to consortium support.

Who knew there were so many charities and groups on our doorstep! The open day was great, all of those groups in one place.

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Wishaw

Wishaw Consortium funded the purchase of a smoothie bike to be accessed at no cost throughout the locality. This was facilitated through the Bike Revival Shotts Event. This demonstrates the strength of the consortium / host arrangement as for each of 3 projects to hire this piece of equipment costs £400 per hire (£1200) but the equipment was purchased for c£800. The asset will be managed through GBT and open to all organisations in Wishaw Locality to access when promoting healthy eating and physical activity.

Addressing the issue of an increase in diagnosed ADHD incidences in the locality particularly in Greater Shotts locality, the Consortium have funded REACH to help develop a programme of local support with the aim of supporting local families to access social supports and carer supports. It is also envisaged that REACH will also support local groups to bring awareness of conditions and appropriate support approaches and networks.

Befriending was a particular ongoing development within the locality with GBT securing £29000 to provide Mentoring / Befriending for under 55s . This fund helped secure and additional £305,000 from The Lottery Fund to continue the existing programme for 3 years, but with the understanding that future funds must be secured form other sources. Both programmes will be delivered through volunteers.

Anticipatory Care Planning

In the first six months of the year, 11 preventative advocacy sessions have taken place with 101 people attending. 22 future planning surgeries were held with 63 people attending. There were 13 information stands held with 136 visitors. Equals Advocacy continue to offer feedback and address anticipatory care on a strategic basis by attending the Frailty and Long Term Conditions Partnership Board. By the end of the year, ACP uptake will be explored and analysed to assess if North Lanarkshire is beginning to see an increase in uptake following a surge then decline in recent years.

Additionally, individual referrals up to 30th September totaled 48 with 27 receiving individual support in quarter 2. The impact of this support is demonstrated below:

I feel I can keep going in my role as a carer.

I feel happy knowing that my wishes for the future are in my Anticipatory Care Plan.

Community Alarms

In quarters one and two there were a total of 207 visits carried out and in all cases but one a test was carried out. Included in this number there were two visits to individuals who were visited one year ago. Both advised that they had found the information given in the previous year to have been helpful.

The area covered was very wide and included Northern Corridor, Newmains, Carfin and surrounding areas as well as Motherwell, Wishaw & Coatbridge with 900 miles covered in quarter one alone.

Although the signposting involved in these visits was once again diverse it did include, in many cases, the usual groups such as MLE, Home Library, but also included a few single references to groups such as L.E.M.A.G, Stress control classes and veterans’ organisations.

Community Food

In partnership with the locality consortia, 50 community food sessions have been delivered with 237 participants and have ranged from pre-diabetes; soft food diets for those affected cancer; carer support sessions and for children and

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families. The impacts of these sessions – building on a strong evidence base for longer term change - are demonstrated below:

Breastfeeding is hard work! So these quick dishes are great for me!

The ideas are great for my particular needs having to eat little and often due to gastrectomy. I like […] how individual needs are met with each session.

Community Transport

In quarter two alone, Community Transport has provided 4529 Passenger Journeys of which:

3332 passenger journeys using GBT minibus with 58% over 60 years or have a disability; 33% socially or geographically isolated and 9% unable to use any other form or transport due to safety concerns i.e. require fully accessible and assisted transport required.

There were 882 passenger journeys using GBT Volunteer Driver Service which amounted to a staggering 1079 Volunteer Hours Contributed at £6.61 per passenger journey. We will shortly be employing a Research Officer to offer a more robust formula for looking at cost avoidance. However, from the above statistic, Community solutions estimates a saving in Q2 for NHSL (if 50% of Volunteer Driver passengers would have been ‘do not attend’) of £29,767

August 2019 was the busiest month recorded since the Volunteer Driver Service began in 2013 with 328 passenger journeys. This has created some difficulty since the cost of volunteer driver expenses has been greater than anticipated. This will be reported to the governance sub group to take steps to ensure that there is sufficient capacity to cover the busy winter months.

As well as the above GBT Shotts have been working with NHSL on the NHSL Hub Pilot which has saw 315 bookings in quarter 2 including patient transport from discharge lounge or inter hospital transfer, NHS staff transport to other facilities, NHS Prescriptions delivered and samples and equipment delivered. The 315 bookings funded by NHSL cost £6994.40 with an average cost per booking of £22.20. Comparing this to the cost of engaging taxis for the same service at an average cost of £40 would save £5606 per month and with a cost of £30 per booking, £2456 per month.

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246

24460

12

80

82

15862

22

Volunteer Driver Journeys Q2 Only

Cumbernauld / Kilsyth Wishaw Shotts Motherwell Bellshill Coatbridge Airdrie South Lan St Andrews Hospice Moira Anderson

High Health Gain Individuals

The High Health Gain Individuals test of change saw delay in start-up owing to a delay in funding. In quarter two, an event was held in the Health and Wellness Hub where four of the participants of the HSCNL High Resource User Programme attended. One individual engaged with the volunteer development programme. Over the coming months, in partnership with the HRU Team, the reasons for non-engagement of other participants will be explored and practice altered to ensure that Community Solutions is addressing need.

Homevisiting and Befriending

There was a delay to the funding of the HV&BF Collaborative bid owing to non-confirmed funding from HSCNL. However, from when funding was released, an investment of £170,000 from Community Solutions was matched by nine organisations amounting to a total investment in HV&BF in NL of £683,185.

From a needs-led analysis this has allowed befriending for all adults with no age limit in all of the localities of North Lanarkshire (except Airdrie) with a locality lead. Additionally, investment has been made in early years – including breastfeeding support – via Homestart; in Young Carers who do not meet the criteria for Local Authority Funded support via Volunteering Matters and for Youth Mentoring via Bellshill and Mossend YMCA.

The Network are also working on an exploration of the issues and challenges associated with rural befriending.

Hospital Discharge

This quarter the service has supported or provided information to 125 people, and the service made 106 direct referrals on behalf of patients and their carers to a range of community supports which are provided by localities, thematics and the wider community.

67% of enquiries were for people over the age of 65 28% described themselves or the cared for as living with a mental health issue (74% Dementia

Diagnosis) 60% described themselves or the cared for as living with a long-term health condition 64% of people described themselves or the cared for as feeling lonely and isolated

The service continues to identify hidden carers, provide information and make direct referrals for carer support:

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37 carers with given some level of support 48 direct carer support referrals were made 9 carers were referred to short breaks 48 carers were signposted by providing the relevant information.

The impact of this work is demonstrated through the feedback below:

I often used to feel that I all I had left to look forward to is looking at 4 walls, thank you for suggesting volunteering and putting me in the right direction.

Thank you for helping us during my mum’s hospital admission, there is so much information to take in it can be hard to make sense of it all

The dementia advisor you put us in touch with was so much help and advised of supports we would never have thought of

I have no idea how I would have made it to hospital appointments with my husband, the volunteer drivers have been amazing

Thank you for all the information you gave us on carer support and SDS, it has been very useful

Physical Activity

Quarter 1 saw a huge increase in the number of people both being referred to the General Active Health programme (funded through NHSL) and who have subsequently opted to take out the offer of an additional 3 months membership at £10 this reduction in cost (dropped from £15 to £10) following the 8 week free access (unlimited use of the gyms, swimming pools and fitness classes) has shown an increase in uptake from 7% to just under 50 %. This shows that people are remaining physically active for at least a 5 month period which will have a definite impact on their health both in terms of their physical health but also in the connection to a positive experience of fitness for good mental health.

Quarter 2 continued to show a positive growth in numbers and the recent circulation to all school guidance staff promoting the Get Active Teen programme has seen a spike in the numbers of children between the ages of 11 and 15 accessing the gyms, pools and fitness classes.

Since [the classes] I have got a full time job which is relatively active working in a farm supply shop, and have got into horse riding through Riding for Disabled. None of which I don't think I would have attended if it wasn't for the strength and balance classes, encouraging me to do what I can, when I can and how I can, without getting frustrated at myself.

I know my condition may mean I'm never able to complete the 96 miles or even play another game of hockey, however the Strength and Balance classes taught me it's all the small goals and accomplishments in the journey that count.

Shopmobility

Following the shopmobility being transferred from Town Centre Activities to Community Solutions and the successful proposal from the Health and Wellness Hub to run the service offering a more holistic service which offers other wellbeing supports and promotes self management and rehabilitation, the first quarter’s delivery under the hub has shown the following increase in usage compared with the same period last year:

Description 1st July 2019 – 30th Sept 1st July 2018 – 30th Sept

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2019 2018

Registered Members 396 N/A

New registrations 41 42

No of visits in quarter 2058 1951

User engagements 1010 N/A

% Fleet available for use 98% 99%

Additionally, as part of the community capacity building and sustainability plan, the Hub have employed three of their volunteers in part time employment as part of their ‘Transforming Lives’ programme and recruited two new volunteers. Holistic therapy sessions have also been held with participants noting:

Don’t know what we would do without this service

Its my only means of getting our independently and meeting people

As part of the development plan, quarter three will see the Hub move the next phase of development activity to include growing the numbers further; introducing more wellbeing activities; a rebrand and a series of stakeholder engagement activities.

Volunteer Development

In Q1 and Q2, Volunteer Development have worked with 168 organisations and groups (which includes match funding from the NLC core grant):

6 12

52

5

Volunteers Trained Q1 and Q2

AirdrieBellshill CoatbridgeCumbernauld and NorthMotherwellWishaw

STRATEGIC UPDATES

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Carer Support

The effective implementation and monitoring of the Carers Act remains a significant challenge as we move into year 2 of the Act becoming Law. Through engagement and networking, the Carer Support Lead has ascertained that there remains a great deal of disappointment being expressed by carers on how the Act is being interpreted with carers feeling that their rights are not always being met. Carers have also expressed concerns around the lack of involvement in discharge planning and the distress that they are encountering as a result. This issue is being taken forward by the Carer Strategy Implementation Group (CSIG) in partnership with our NHS colleagues who welcome the feed-in and have re-engaged Carer Officers in the hospitals in response.

At the last Carer Support Network (CSN) a number of Actions were agreed in relation to developing stronger links with the three commissioned carer organisations and the CSN. This ensures that carers are informed of their rights, can be referred on to the right support at the right time and that there are more effective partnerships to record and evaluate the range of supports that carers access. The CSN meeting on the 22nd of August had a strong focus on the ways in which the following key actions would be taken forward:

Carer Organisations to forge stronger links with the CSN and link more effectively with consortia To work with the Participation and Engagement Group and the Carers Forum to explore

opportunities/ideas in making better links with LPG’s The CSN to explore more effective ways of recording carer outcomes, signposting and referrals Work towards planning an event to celebrate the support on offer to carers within the CS programme NLCT to link with CSN/LCC to establish what Short Breaks are available in order to promote and inform

carers The CNL to ensure that all minutes of meetings are exchanged between the CSN and other HSCP

groups/forums

Children, Families and Young People

Following changes across the Children and Families context in North Lanarkshire, the Community and Voluntary Sector reviewed its own strategic approach. The Children & Families Network had a development day on 26th August 2019.

All current members of the network were invited and other organisations supporting children and families in the community as well as partner organisations being represented.

It was agreed that a new strategy for Children, Families and Young People be drafted for approval by December 2019.

A short term working sub group met on 10th September with the focus of the meeting being to review representation on partnerships, this will be discussed at the next meeting on 23rd October.

IMPROVEMENT UPDATE

In March 2019, the Improvement Service supported Community Solutions in a review. This was the first of its kind for a CVS Strategy and was to consider how stakeholders felt that the CS had been performing in terms of the following areas which are derived from good practice concerning what makes for effective, outcome-focused partnership working:

• Community Engagement and Participation • Strategic Planning • Focus on Outcomes

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• Leadership and Relationships • Governance • Use of Resources • Performance Management • Reporting Impact

Key strengths were identified as being:

Strategic Planning (including a clear sense of direction and clear plans on how we will meet our ambitions. This is against a backdrop of short term funding.)

Meeting Outcomes (taking a personal outcomes approach and enabling people to live healthier more independent lives in their community maximising their individual and social capital)

Impact Partnership working (achieving more together than would have been if working in isolation

demonstrating the efficacy of the strategic approach)

The following three key areas were identified as areas for improvement:

Communications and Branding

The programme was rebranded in quarter 1 and has already gained traction and is becoming recognisable. Work is continuing in a Community and Voluntary Sector online platform for North Lanarkshire on which Community Solutions will have a key section. Communications through HSCNL new Communications Officer will be a priority when the officer comes into post.

Use of Data

Community Solutions have employed a Research, Evaluation and Information Officer to guide the development of an improved Monitoring, Evaluation and Learning Framework for the Community Solutions Programme. This will strengthen the collection and use of data to measure progress, demonstrate impact, inform decision making and enhance learning for improvement in line with HSCNL’s emerging priorities. Key areas of focus include capturing demographic data on programme beneficiaries particularly in relation to addressing inequalities, outcomes measurement at project and programme level, and calculating cost avoidance.

Funding Arrangements (especially in short-term funding and disproportionate process)

A development plan around longer term funding arrangements and realignment of existing partnership funding through the programme has been drafted and will be taken forward from December 2019 with key members of SLT. In the meantime, the governance arrangements within the programme have been reviewed to reduce duplication and prevent unnecessary delay whilst maintaining a robust, partnership approach to decision making with co-production at its heart.

[Report Ends]

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APPENDIX 1: Budget

Community Solutions 19/20 Updated Budget

IncomeHSCNL 19.20 £1,141,000Non 19.20 HSCNL Source Shopmobility NLC SLA £75,000SiRD Inspiring Scotland £74,475Ring Fenced Carry Forward Ring Fenced MIS / HRU £62,000Soc Prescribing Scoping NHSL £30,000Underpend 18.19 Dementia Alt Scot £6,577LAF L&L; L&L; WA £5,431Total Budget £1,394,483

Expenditure

C&F Network VANL £27,319Volunteer Training VANL £37,846Promoting / Enabling Healthy Eating LCFHP £40,000Anticipatory Care / Individual Planning Equals Advocacy £40,000

Promoting / Enabling Physical Activity NL Leisure Trust £40,000

Carer Network NLCT £40,000Community Transport GBT £72,000Hospital Discharge GBT £77,500Programme Facilitation VANL £80,000LPDP VANL/NLCT/GBT/GNT/ONC/CACE £300,000LAF Mulitple £180,000HV&BF Multiple £179,545Event VANL £2,000D2A Test GBT £12,000MIS VANL £30,000High Resource Users Health and Wellness Hub (HWH) £32,000Locator Development VANL £11,000SiRD Equals Advocacy with NLDF £70,477Social Prescribing VANL £30,000Shopmobility HWH £75,000Extension Vol Drivers GBT £5,900Extension Shopmobility HWH £6,104Total Spend £1,388,691Ring Fenced Balance SiRD £3,998Balance £1,794

APPENDIX 2: Outcomes by Project

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Please note that the graphs in the report exclude the outcome figures for Community Transport. Please note that HV&BF did report in Q2 owing to delayed funding.

2019/2020April – Jun April - Sep

Outcome: A reduction in isolation and loneliness Total Total

Community Alarms 3 12Advocacy 26 48Home Visiting & Befriending

Community Based Palliative Care

Community Food 36 46Community Transport 4008 8222Hospital Discharge 66 125Dementia Support Physical Activity 2026 4262Volunteer Development 87 185Locality Activity Programme 20 732Total 6272 13632


Outcome: Enhanced use of information, advice and education Total Total

Community Alarms106 207

Advocacy 26 48Home Visiting & Befriending


Community Food 36 46Community Transport Hospital Discharge 65 123Dementia Support Physical Activity 2026 4262Volunteer Development 145 185Locality Activity Programme 20 726Total 2424 5597

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Outcome: Improved independence and well-being Total Total





Outcome: People feel included, connected and safe Total Total





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Outcome: Citizens have greater access to health & wellbeing supports & services Total Total

Community Alarms 11 23



Community Food 36 46Hospital Discharge 66 122Community Transport 4008 8222Dementia Support Physical Activity 2026 4262Volunteer Development 85 145Locality Activity Programme 20 45Total 6278 12913

Apr - Jun 19 Apr - Sep 19

Outcome: Carers have accessed a short break from their cairng Total Total


Advocacy 0 0

Home Visiting & Befriending

Carer Support


Community Food 19 33

Hospital Discharge 5 14

Community Transport

Dementia Support

Physical Activity

Volunteer Development 3 10

Locality Activity Programme 4 453

Total 31 510

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Outcome: Carers have increased ability to manage or cope with their caring role Total Total


Advocacy 7 14


Carer Support




Community Transport

Dementia Support

Physical Activity



Total 106 732


Outcome: Carers health and wellbeing is optimised Total Total


Advocacy 7 14


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Carer Support




Community Transport

Dementia Support

Physical Activity



Total 170 815


Outcome: Carer have been referred to direct carer support services Total Total


Advocacy 0 0


Carer Support


Community Food


Community Transport

Dementia Support

Physical Activity



Total 33 389

19


Outcome: Carer have been signposted to direct carer support services Total Total


Advocacy 7 14


Carer Support




Community Transport

Dementia Support

Physical Activity



Total 123 752


Outcome: Sense of wellbeing is increased Total Total

Community Alarms

Advocacy 15 15


Carer Support



Hospital Discharge

Community Transport

Dementia Support

20

Physical Activity 32 323


Locality Activity Programme 420

Total 101 956


Outcome: Mental Health is optimised Total Total

Community Alarms


Carer Support


Community Food 54

Hospital Discharge

Community Transport

Dementia Support




Total 101 657


Outcome: Parental / Carer Attachment is improved Total Total

Community Alarms


Carer Support


Community Food 7

21

Hospital Discharge

Community Transport

Dementia Support




Total 39 350


Outcome: Resilience is improved Total Total

Community Alarms


Carer Support


Community Food 54

Community Liaison

Community Transport

Dementia Support




Total 101 657


Outcome: Physical Activity Is Increased Total Total

Community Alarms


22

Carer Support


Community Food 54

Community Liaison

Community Transport

Dementia Support




Total 101 630

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APPENDIX 3: Outputs by Project

Theme Outputs*Target QTR1 Actual QTR1 Target QTR2 Actual QTR2

Advocacy Number of new referrals 15 26 30 48

Advocacy Case load worked with in quarter (incl referrals from previous quarter not closed) 25 26 25 27

Advocacy Preventative Advocacy Awareness Training Sessions 6 9 12 11Advocacy Number of people attending training sessions 60 82 120 101Advocacy Future Planning Surgeries Held 6 13 12 22Advocacy Number of people attending surgeries 20 42 40 63

Advocacy Self Management / Future Planning Information Stands Hosted 6 10 12 13

Advocacy No of people attending stands 75 73 150 136Home Visiting & Befriending Telephone Wellbeing Checks

Not reporting in Q2 due to delayed funding

Home Visiting & Befriending Telephone Befriending MatchesHome Visiting & Befriending Group BefriendingHome Visiting & Befriending One to One BefriendingHome Visiting & Befriending One to One Connections/ConnectorsHome Visiting & Befriending Referrals to Other ServicesHome Visiting & Befriending Sign posts to Other ServicesHome Visiting & Befriending Volunteers RecruitedHome Visiting & Befriending Volunteers MatchedHome Visiting & Befriending Volunteers TrainedHome Visiting & Befriending Connected Community FormedHome Visiting & Befriending Peer Relationship Established

Children & FamiliesStrengthening of Children & families network ( membership) 2 2 1 1

Children & Families Mapping service & input into locator Children & Families Meet with CLPG 3rd Sector reps on a regular basis 1 0 Children & Families Embed access to Child Protection Training into core 25 25 25 25

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training delivered.

Children & FamiliesCo coordinate improvement work & develop appropriate Tests of change 2 0

Children & Families Sleep Scotland Parent Workshop 1 1 1 1

Children & FamiliesWork with colleagues on breast feeding action group to increase rates

Community Food

Locality Healthy Eating Sessions (Tailored to Locality) @ 16 sessions per six localities over the year (96 sessions in total) 24 25 48 50

Community Food

Locality Participants (targets based on 8 people attending each course lasting 4-8 wks long). Food demos can include a higher number. 32 185* 64 237

Community Food Healthy Eating Champions Community Food Recruited and/or in training 4 4* 8 4*Community Food Trained and Delivering 24* 2

Community Transport

Specifying passenger journeys as a target does not illustrate the breadth or quality of work carried out by GBT CT. 0 4276 0 8805

Community Transport GBT Minibus services 0 3463 0 6795Community Transport Volunteer Driver Service inc Hospice and MAF 0 812 0 1694Community Transport NHSL/GBT/CTG Transport Hub Pilot 0 268 0 583Community Alarms Number of Visits/Reviews 106 207Community Alarms Number of Clients Contacted 157 378Community Alarms Number of direct referrals made for support 2 7Community Alarms Number of Clients/Carers Signposted 106 207Community Alarms Number of Direct Referrals made for Carers 0 1Community Alarms Number of Amendments to records 122 262

Hospital DischargeNumber of people supported for Information Received by the HDSP 145 163 290 288

Hospital DischargeNumbers of referrals made by HDSP for Community Based Support 75 95 150 201

Hospital Discharge Number of Carers Signposted for support by the HDSP 70 56 140 104

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Hospital DischargeNumber of Carers referred for support or supported by the HDSP 25 27 50 75

Physical ActivityIncrease in the number of people being referred to the Specialist Health Class Programme 1250 353 1250 742

Physical ActivityIncrease in the number of people being referred to the General Active Health programme 3000 1549 3000 3132

Physical ActivityIncrease in the number of people being referred to the Weigh to Go Programme 500 76 500 152

Physical ActivityIncrease in number of people being referred to the Move More Programme 150 25 150 105

Physical ActivityIncrease in numbers of teenagers accessing the Get Active Teens programme 100 32 100 131

Shop Mobility Registered Members 394Shop Mobility New registrations across both sites 41Shop Mobility No. of Overall Visits - Coatbridge 1358Shop Mobility No. of Overall Visits - Motherwell 700Shop Mobility No. of User Engagement - Coatbridge 651Shop Mobility No. of User Engagement - Motherwell 409Volunteer Development Volunteers recruited and matched 100 103 200 219Volunteer Development Volunteers trained in MLE / Locator 84 16 168 54Volunteer Development Awareness Raising 42 38 84 42Volunteer Development MLE / Locator Training Sessions 12 5 24 11Volunteer Development Volunteers trained in development 42 0 84 52Volunteer Development Volunteer Training Sessions for Development 6 0 12 7Volunteer Development Community Champions recruited 0 0 6 0Volunteer Development Community Champions Co-Development Sessions 1 0 2 0Volunteer Development Community Connections Platform Maintained 1 1 1 1Volunteer Development Third Sector accessing multi-agency training sessions 30 0 60 0Volunteer Development Promotion of multi-agency training sessions 1 0 2 0Volunteer Development Volunteer Friendly Accreditations 0 0 6 0Volunteer Development Volunteer Friendly Re-Accreditations

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Volunteer Development Organisations supported 42 69 168 158

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