Role Title: Volunteer Administrator

Location: Darlington Rehoming Centre

Main contact: Beverley Watson

Suggested time Commitment: One shift per week

Purpose of the role: Our volunteer administrators work closely with Dogs Trust employees on a wide and changing range of tasks. Mostly desk-based, they support the work of Dogs Trust by completing a variety of administrative duties.

Key responsibilities:Administrative tasks that may include; email, telephone, scanning, typing, filing and data entry (Dependant on the needs of the centre).Carrying out research via the internet as required.To comply with Dogs Trust confidentiality policies and procedures.Be knowledgeable on the work of Dogs Trust and specifically your Rehoming Centre.Other administrative tasks as requested by Dogs Trust staff.

Required skills & Competencies:A willingness to help with a range of tasks in the office and to undertake tasks as required.Good communicator and excellent telephone manner.Good attention to detail.Confident and approachable manner.Common sense approach to problem solving.Organised with ability to manage and prioritise workload.Ability to follow instruction.Trustworthy and honest.Ability to work comfortably in a close-knit team or alone.Conscientious with a can-do attitude.An interest in dogs and dog welfare.

Good IT skills, specifically Microsoft Office; Word, Excel, and Outlook and use of the internet for research would be beneficial but not essential.

What this role will offer you:We will provide you with a main contact who will manage your tasks, answer your questions and help you with the volunteer rota. Induction and ongoing role-specific training, guidance and support as well as an opportunity to develop your current skills, and to gain new ones. We will provide a Dogs Trust volunteer uniform, alongside recognition of the role that you are carrying out in support of Dogs Trust through our Volunteer Merits Scheme.

Please contact (darlington@dogstrust.org.uk) for further details about this role and our current availability.

A final word from our CEO

At Dogs Trust, we are dedicated to providing the best care for all of our dogs and we couldn’t hope to achieve as much as we do without the hard work and commitment of our amazing volunteers. I hope that everyone who volunteers for us agrees that being part of Dogs Trust is a hugely rewarding experience.

Owen Sharp, Chief Executive

Dogs Trust is the UK’s largest dog welfare charity. Through our network of 20 rehoming centres across the UK and one in Ireland we care for almost 17,000 abandoned and unwanted dogs a year. No healthy dog is ever destroyed.