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Nottingham University Business School

MSc Operations Management Programmes

Student Handbook

and

Course Syllabus and Assessment Regulations

2008/2009

MA/MSc Programmes Handbook 2008-2009

Nottingham University Business SchoolMA/MSc Student Handbook

— 2008 Edition —

WELCOME

Welcome to Nottingham University Business School. This handbook is a guide for MA/MSc students, and should be retained as a first point of reference for information on the Business School throughout this academic year. Included are relevant Business School contacts and procedures, details of University and Business School services and information, and overview of academic practice and regulations.

Nottingham University Business School


MA/MSc Programmes – Key Contacts

Director of MA/ MSc ProgrammesDave Paton Ext 66601 [email protected]

Deputy Director of MA /MSc Programmes Tim Bailey Ext [email protected]

Course Directors

Director of MA Corporate Social ResponsibilityWendy Chapple Ext [email protected]

Director of MA MarketingAndrew Smith Ext [email protected]

Co-Directors of MSc International BusinessDarryn [email protected] Ext 67651

Chengqi [email protected] Ext 67821

Director of MSc Operations Management coursesKim Tan Ext [email protected]

Director of MSc EntrepreneurshipSimon Mosey Ext [email protected]

Director of MSc Tourism Management and MarketingChris [email protected] Ext 15093

Director of MSc Computational FinancePeter Oliver Ext [email protected]

mailto:[email protected]











Director of MA Risk Management and MA Insurance StudiesChristopher O’BrienChristopher.O'[email protected] Ext 66519

Director of MA ManagementTo Be Confirmed

Director of MA Finance and InvestmentChris [email protected] Ext 15484

Director of MA Corporate Strategy and GovernanceRajesh [email protected] Ext 68071

MA/MSc Student Support

MA/MSc Student Support OfficerTeresa Bee Ext [email protected]

Placements Co-ordinatorGerardo Patriotta Ext [email protected]

Deputy Director of Postgraduate Careers ServiceJulie [email protected] Ext 66478

Postgraduate Careers AdvisorAntonio [email protected] Ext 66604

Administrative

Programmes Manager (MA/MSc & Doctoral)Amanda Shacklock Ext [email protected]








mailto:Christopher.O


Postgraduate Office Members (MA/MSc/PhD)

Postgraduate OfficerEmma Brown Ext [email protected]

Postgraduate Officer, Overseas CampusesTammy Chambers Ext [email protected]

Postgraduate Programmes Administrator (MA Admissions)Wendy Bull Ext [email protected]

Postgraduate Programmes AdministratorTeresa Frudd Ext [email protected]

Postgraduate Programmes AdministratorCarol Harley Ext [email protected]

Postgraduate Programmes Administrator (MSc Admissions)Yasmin McKenna Ext [email protected]

Postgraduate Programmes Administrator Lynn Townsend Ext [email protected]

PhD Programme AdministratorAndrea Tomlinson Ext [email protected]

An up-to-date list of all Academic and Support Staff can be found at:http://nottingham.ac.uk/business/staff.html









Contents

Key Contacts1. STUDYING IN THE BUSINESS SCHOOL 11.1 Personal Tutors 11.2 Attendance 11.3 Quality Manual 21.4 MA/MSc Option Talks 21.5 MA/MSc Dissertation Talks 31.6 Key Dates to Note for 2008/09 41.7 Personal Information and Data Protection 51.8 Responsibilities: Staff and Students 51.9 Channels of Communication 6

2. SERVICES AND INFORMATION

Administrative and Information Services

2.1 The Postgraduate Office and Reception 7 Photocopy cards 8 Hiring Lockers 8 Inter Library Loan vouchers 8 Proof of Study Letters 8 Distribution of marked coursework and transcripts 8 Communication of important information 9

o Outlook Emails 9o Notice Boards 9o Pigeon Holes 9o MA/MSc Student Web Site and Notice Board 9o Student Records 11

2.2 Computer Facilities 12 Rooms available and Opening Hours 12 Faults 12 Printing Credit 12 Wireless Network Hotspots 13 Code of Practice 13

2.3 The Postgraduate Careers Service 14-192.3.1 MA/MSc Careers Development 142.3.2 How we communicate with you 142.3.3 Our Services Include 15

MA/MSc Career Management Skills Programme 15 Individual Careers Consultation 15 Guest Lectures and Events 16 Careers Information Resources Area and Noticeboards 16 Vacancy Resources 16 Psychometric Assessments 18

2.3.4 A Quality Service 182.3.5 Confidence and Data Protection 192.3.6 After you have Graduated 192.3.7 Who we are 19

2.4 Library Resource Centre (LRC) 19

Student Support Services2.5 Business School Student Support Officer 20


2.6 Central Support Services 212.6.1 Academic Support 212.6.2 Accommodation Office 212.6.3 Counselling Service 212.6.4 Financial Support 212.6.5 International Office 212.6.6 Centre for English Language Education 212.6.7 Cripps Health Centre 222.6.8 Students Union 222.6.9 Sports Facilities 222.6.10 Chaplaincy 232.7 Students with a Disability 232.7.1 Services for students who have a disability, dyslexia

and/or a long-term medical condition 232.7.2 Disclosing a Disability 24

Student Disability Disclosure and Confidentiality Policy 25

2.8 Further Information on Student Development Services 25

3. PRACTICES AND PROCEDURES 26

3.1 How to Submit Coursework 263.2 Late Submission of Coursework 273.3 What to Do if you Require an Extension for Coursework 273.4 Referencing and Plagiarism 283.5 University Classification Marking Guide 283.6 Postgraduate Assessment Regulations 293.7 Assessment Results 333.8 Examinations 333.9 Missing Examinations 333.10 Resit Examinations 343.11 Procedure for Requesting Feedback on Assessment 343.12 Complaints and Appeals 353.13 Staff Student Feedback Committee (SSFC) 353.14 Student Representatives 353.15 Providing Feedback – Set/SEM forms 353.16 MA/MSc Society 36

Appendix 1.Business School Health and Safety Policy 37

Index 45


Course Structures and Assessment Regulations 46-53

SEMESTER ONE MODULES

MM3CNG Concurrent Engineering 54MM4CIM Computer Integrated and Flexible Manufacture 55MM4WOJ Industrial Ergonomics: Jobs, Culture, Change 56N14B37 Business Economics 57N14G02 Finance and Accounting 58N1C812 Managing Service Operations 60N1DC09 Introduction to Managing Operations 61N1DC10 Quality Management and Quality Techniques 63N1DC11 Supply Chain Planning and Management 65N1DC15 Project Management 67N1DC23 Performance Measurement and Lean Techniques 69

SEMESTER TWO MODULES

MM4HCI Human-Computer Systems 71MM4LMA Lean Manufacturing 72MM4RPD Rapid Product Development 73MM4TKM Technology and Knowledge Management 74N14114 Strategic Human Resource Management 75N14G03 Marketing for Entrepreneurs 77N14G05 Innovation Management 79N1C813 Modelling and Simulation 80N1DC12 Operations Strategy 81N1DC13 Design of Operations Facilities and Systems 83N1DC14 Management Science for Decision Support 85N1DC18 Managing International Operations 87N1DC22 Supply Chain and Management in Practice 89

SUMMER DISSERTATION MODULES

N14C24 Supply Chain and Operations Management Dissertation 91N1DC19 Operations Management Dissertation 93N1DC20 Operations Management and manufacturing Systems

Dissertation 95N1DC21 Industrial Engineering and Operations Management

Dissertation 97

Elective Modules – Frequently Asked Questions 99


1. STUDYING IN THE BUSINESS SCHOOL

We hope that your time studying for your Masters degree at the Business will be enjoyable, and that you will do well in your studies.

All of the taught Masters courses are full time courses and can be intensive. On average it is expected that you will spend approximately 150 hours on each module, per semester. This includes both the taught formal lectures and self-directed study.

The course outline for the programme that you are studying for is included in this booklet, as well as the supplementary regulations. All students are advised to read this carefully.

1.1 Personal Tutors

All students are allocated a Personal Tutor when they arrive at the Business School. This information will be made available to you when you register on the first day. If you have not been allocated a Personal Tutor, please contact the Postgraduate Officer.

1.2 Attendance

Lectures, tutorials and, in some cases workshops, form an integral part ofeach module. You are expected to be regular and punctual in attendanceat all classes. Permission for voluntary absence from any class during thecourse of the academic year should be obtained in advance from thelecturer, tutor or Director of the Course. You are required to remain inresidence throughout the full period of each semester. Within theseperiods, you may be absent for a weekend or for a night or longer providedyou can satisfy your tutor that such absence will not adversely affect theprogress of your studies.

The Postgraduate Office will monitor attendance rates on a weekly basis. Where large periods of unexplained absence occur, a student may be written to by the Postgraduate Officer or the Course Director for an explanation.

More severe cases of absence due to illness or on medical grounds, should be reported to the Student Support Officer, where official evidence will normally be required. (please see page 25)

If we find that a large amount of sessions have been missed and if the School do not receive a satisfactory explanation for this absence, the University Quality manual states that a mark of 0% may be awarded for all remaining assessments (including examinations) on the module. It is therefore very important that you attend all sessions as scheduled.

Students are also only permitted to attend the lectures, tutorials and workshops that they are allocated to attend and may not for example, attend the same lecture twice. This is to ensure that attendance numbers for each session meet the Health and Safety requirements and that we provide the students at each session with the best available teaching and learning experience.

1.3 Quality Manual1


In order to constantly maintain and improve its academic and administrative standards, and to ensure equity across all modules, courses and programmes, the University of Nottingham has created a Quality Manual of standards and procedures that all Schools must comply with. This can be found on-line at

http://www.nottingham.ac.uk/quality-manual/

1.4 MA/MSc Option Talks

In semester 1 and 2, most MA/MSc programmes will be required to choose elective modules. Please refer to the Module Syllabus section, incorporating the Supplementary Regulations for your course for further information as to how many elective modules you are required to choose and which ones are open to you.

For semester 1 choices, you will be supplied with a Module Entry form at Induction and will be required to choose the appropriate numbers of electives from the selection available for your Masters degree. Information on the Options available to you will be supplied during the ‘Course Overview’ sessions that take place during the Induction week timetable. The completed form must then be submitted to the Postgraduate Office no later than Friday 10th October 2008. The Postgraduate Office will then check and approve choices and students will be notified by email of the result.

For semester 2 choices, Module ‘Option Talks’ will be held in mid-late November where Module Convenors will be invited to present approximately a 10 minute overview of their module to supply you with further information to base your decision on.

Module Entry forms will then be made available at the end of November. You will be required to state which electives you wish to take and to return the forms by Monday 03rd December 2008.

If you do not return the forms by the due dates, we will not be able to guarantee that you will be able to take the modules that you have elected to take, as in some cases, spaces are limited.

You may also find it helpful to refer to the section in this Handbook entitled ‘Elective modules: Frequently Asked Questions’, that will answer further questions on module choices.

1.5 MA/MSc Dissertation Talks

Dissertation talks will be held in early February. A Dissertation guideline booklet will be distributed at the talks giving you further details. You will be required to submit an initial dissertation proposal, which will be used as the basis to allocate you an academic member of staff to supervise you. It is, therefore,

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important that you provide enough information in order to make this decision effectively.

It is strongly advised that you endeavour to meet all of the various deadlines set in order to ensure the satisfactory progression of your dissertation and to enable you to meet the final deadline.

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1.6 Key Dates to Note for the Academic Session 2008/2009

Semester One

Teaching Starts: Thursday 25th September 2008

MA/MSc SSFC Meeting: Late October 2008 (date to be confirmed)MA/MSc Option Talks: Mid November 2008 (dates to be confirmed)

Teaching Ends: Friday 12th December 2008

Christmas Holidays

Semester 1 Exams: Monday 12th January – Saturday 24th January 2009.

Semester Two

Teaching Starts: Monday 26th January 2009.MA/MSc Dissertation Talks: Early February 2009 (Dates to be confirmed)MA/MSc SSFC: March 2009 (TBC)Teaching Ends: Friday 20th March 2009.

Easter Holidays

Teaching Starts: Monday 20th April 2009Teaching Ends: Friday 15th May 2009

Semester 2 Exams: Monday 18th May 2009 – Friday 5th June 2009

Summer Exams: Dates to be confirmed

Dissertation deadline: Friday 11th September 2009

Term Dates

Autumn Term: Monday 22nd September– Friday 12th December 2008

Spring Term: Monday 12th January– Friday 20th March 2009

Summer Term Monday 20th April– Friday 19th June 2009

Semester Dates

Semester One: Monday 22nd September 2008 – Friday 23rd January 2009

Semester Two: Monday 26th January 2009 – Friday 19th June 2009

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1.7 Personal Information and Data Protection

The Business School and the University respect the right to privacy of all present and former students, and hence expect all parties maintaining records containing personal or confidential information to comply with the Data Protection Act (1998). You should therefore note that no personal information held on you in the Business School in either electronic or hardcopy format will be released to any third party without your explicit permission. The only exceptions are where such information is required on a matter of internal University business or where disclosure may be required by law.

The above means that the Business School cannot, and will not, disclose or discuss your marks, academic performance and/or other circumstances with any third party – including your parents or other students – without proof of your consent for such personal information to be disclosed.

1.8 Responsibilities: Staff and Students

In seeking a positive teaching and learning environment, staff and students are expected to adhere the following minimum requirements. Specifically, in terms of staff responsibilities, students within any module should expect:

the provision of a hardcopy module outline that includes the syllabus covered by the module; the duration and scheduling of all formal contact hours; a detailed reading list; explicit details of all module assessments; and identification of the knowledge and understanding, intellectual skills, professional skills, and transferable skills that the module seeks to develop.

in the first or second lecture of any module involving coursework, a hardcopy handout explicitly setting the same unless notification has been provided in writing that the coursework will not be set in the first or second lecture.

all coursework assignments to be set within the first five weeks of any module.

a module’s syllabus and assessment to be consistent with that published on the Business School website, Nexus, and in other on-line learning environments.

a level of library provision which gives students reasonable access to all recommended material, where necessary through the short-loan system and/or on-line, and availability of core texts in a University Bookshop.

return of coursework with appropriate feedback as quickly as possible.

punctuality and where possible advance notification of and explanation for any changes in teaching times or locations.

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a reasonable level of access to staff outside formal class times, with an indication of office hours.

In turn, staff will expect of students:

punctuality and a high level of attendance at all formal teaching sessions (including lectures and group work meetings).

active participation in all University and Business School administrative processes, and in particular those related to module and examination registration and coursework submission.

use of their University e-mail account for all communications with module convenors and administrative staff, coupled with a regular checking of the same, of hard copy and electronic notice boards, and of those on-line learning environments associated with the modules they are undertaking.

an adequate reading of key reference materials and the consultation of additional sources such as academic and professional journals and on-line materials.

an adequate preparation for and active participation in smaller group classes.

active and full participation in group work activities, including assessed group projects.

an appropriate organization and scheduling of work so that submission deadlines are adhered to and the acceptance of penalties for non-submission (a 5% mark deduction for every working day overdue without reasonable cause and advance notification, as explained in the University Guidelines).

strict compliance with University regulations relating to academic offences (for example plagiarism or cheating in examinations) and acceptance of the penalties for non-compliance.

Constructive feedback on teaching via the completion of module and course evaluation forms.

1.9 Channels of Communication

In order to ensure that MA/MSc Course Members can make the most of their time at the Nottingham University Business School, it is important that there are good channels of communication between staff and students. These allow students to draw to the Business

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School’s attention aspects of the MA/MSc programmes which are particularly good or which cause problems. The communications channels available are as follows:

Personal Tutors The Student Support Officer The Programmes Manager (MA / MSc and Doctoral) The overall MA/MSc Director, the Deputy Director and the

individual programme specific MA/MSc Directors The MA/MSc Staff-Student Feedback Committee Online SET/SEM module evaluation questionnaires

The Business School encourages all MA/MSc Course Members to use these channels to provide us with their feedback on the MA/MSc programmes and how they might be improved. Students are also expected to communicate with their module convenors and other teaching staff on academic matters as requested and appropriate, and in particular to ensure that matters of concern are communicated as early as possible.

2. SERVICES AND INFORMATION

Administrative and Information Services

2.1 The Postgraduate Office and Reception

The Postgraduate Office is located in rooms A70 and A74. All students must go to the Postgraduate Office Reception in room A70 in the first instance during opening hours.

The Postgraduate Office will assist you with any administrative queries that you have relating to the course that you are studying.

Postgraduate Office Reception Opening Hours

10.00 – 4.00pm Monday to Friday

Although for the first two weeks (commencing Monday 22nd

September – Friday 03rd October 2008), the Postgraduate Office Reception will be open between 9.00 am – 5.00 pm.

Please note that we will be unable to assist you face-to-face outside of the opening hours.

We can assist you with:

Purchase of photocopy cards Cards can be purchased at a cost of £5 per card. Each card has 80 copies, and can only be used in the photocopy machines based in the MA/MSc Resources Room)

Hiring of Lockers

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Lockers can be hired at a total cost of £15 for the academic year. £5 of this will be refunded to you upon the return of your key, at the end of the year.

Distributing Interlibrary Loan Vouchers (ILL) MA/MSc Students are entitled to a free quota of a maximum of 20 ILL vouchers for the academic year.

Proof of Study LettersWe can provide you with a letter to prove that you are a student with the Nottingham University Business School. It is essential that you allow at least 24 hours notice for us to do this for you.

a) You will need to complete the ‘Student Request Form’ which can be found on top of the Postgraduate Post Box.

b) Post the completed form in the Postgraduate (PG) Post Box. Please state whether you wish to collect the letter from the Postgraduate Office Reception during our opening hours, or whether you wish to collect this from your student pigeon-hole.

c) The PG Post box will be emptied at 8.30 am and 4.00 pm Monday to Friday.

d) The letter will be ready for you to collect after 2.00pm the following day.

e) If you require your address to be shown on the letter, you need to bring a utility bill or bank statement to the office when you collect your letter as proof.

The distribution of marked coursework and transcripts

Marked coursework shall be returned to students where it is needed for revision purposes for examinations, providing it has been returned by the Module Convenor to the Postgraduate Office for processing. It may take at least 48 hours (longer at peak periods), to process it once it has been returned marked from the Convenor.

You will be notified by your Outlook email accounts once marked work is ready for collection.

Marked coursework can ONLY be collected from the Postgraduate Reception between the hours of 10.00 am and 4.00 pm. You will be required to show your student card and sign for your coursework. After 5 days, coursework will be enveloped and put into the student pigeon holes in the resource room.

Please see separate section on Assessment results regarding the distribution of transcripts.

Communication of important information to you regarding your studies.

Our communication channels are:8


a) Outlook email accounts

Any important information (e.g lecture cancellations etc) will be communicated by email. We advise that you should check your Outlook email accounts on a daily basis. We are unable to send information to personal email accounts.

It is important that you set up your Outlook email at the beginning of the academic year.

b) Notice boards

Each programme has its own notice board for more course-specific information, and there is also a MA/MSc Notice board for more general information. We advise that you check both sets of notice boards regularly for any important or relevant information that may have been posted.

The notice boards are situated along the corridor where the Postgraduate Office is situated.

c) MA/MSc Student Pigeon-holes

The pigeon-holes are situated in the MA/MSc Resources Room in room A34

The pigeon-holes are sorted A-Z by your surname/family name.

It is important that you put any mail that is not yours back into the correct pigeon-holes, in order to show consideration towards other students. Any abuse of this system contravenes the Data Protection Act, and may result in the system being withdrawn.

d) MA/MSc Student Web Site and Nexus Electronic Notice Board

Nexus: Nexus is a password-protected website that can be accessed on any device with Internet access. Only students taking Business School modules have access to our Nexus pages. Details of how to access Nexus will be provided during induction. If you have problems accessing the Nexus website please contact: [email protected]

Nexus contains information on every module taught by the Business School, as well as general programme-related information. For all modules, Nexus contains a definitive module specification (including all assessment details), past exam papers, and assessment feedback and review pages where you can see information on previous student performance and feedback on the module and its Convenor’s response to the same. For most modules, Nexus also contains online tutorial

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sign-up lists, module forums, module messages, and a Module Convenor page that provides access to online materials such as electronic copies of lecture handouts. The web address for Nexus is:

www.nottingham.ac.uk/business/nexus

Important messages for general information will also be posted on the Nexus Electronic Notice Board.

The Notice Board enables staff and students to communicate course related information to each other just by logging on to the Internet.

The Notice Board is an effective way of communicating with other students on MA/MSc Programmes as well as being able to communicate with other members of your module or project group. The Postgraduate Team will also communicate any news or relevant information via the Notice Board. We would therefore advise that you log onto to the web site on a regular basis to ensure that you are up to date with current news, events or notices.

As an MA/MSc student you are able to submit a notice to the Postgraduate Office via the form on the web site. The information is then validated and entered onto the web site by the staff in the Postgraduate office.

How to Access

The Notice Board can be accessed directly using http://www.nottingham.ac.uk/business/maprivate/BulletinIndex.html or via a link on NEXUS (log on to Nexus, Select the Programme/Area: MA or MSc and click on the MA/MSc Notice Board link).

To read or submit a notice to be included on the Notice Board double click on the link MA Course Notice Board

To submit a notice double click on the Click Here link.

Please fill in the required fields with the information that you wish to submit. To send the form for validation and inclusion on the Notice board click the SEND FORM button.

The Postgraduate Team will usually add the notice within four working days.

Notices are listed in date order.

You are advised to check this regularly.

e) Student Records

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In certain situations it may be necessary for us to contact you by letter to your term-time address or by phone.

The University of Nottingham will hold two kinds of records for you:

a) Local records (held at the Business School)

b) Central University records (held at the University’s Central Postgraduate Student Registry)

If you change your addresses at any stage during the academic year, you must ensure that both records are updated.

It is, therefore, your responsibility to make sure that we have your current correspondence address, and telephone details. If you move house, or wish us to use a different address, we will require you to inform the Postgraduate Office in writing. Please call into the Reception area to complete the ‘Change of Personal Details’ form.

In addition, you must also ensure that you update your address on the Student Portal. You can do this by going to:

http://my.nottingham.ac.uk/cp/home/loginf

Please note that the University of Nottingham undertakes to maintain student data in secure conditions and to process and disclose data only within the terms of the Data Protection Act 1998.

2.2 Computer Facilities

Students have access to a range of computing facilities provided by Information Services (IS) at the University level and by the School itself.

Rooms Available and Opening Hours within the Business School and on the Jubilee Campus:

MA/MSc Resources Room, Business School North Building (24 hour access – door code C5802)

B33, Business School North Building: 0900 – 2000 (not open weekends)

B35, Business School North Building: Open 24 hours, including weekends (The code for this is C4681)

A03, Business School South Building: 0900 – 2000 (not open weekends)

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A09, Business School South Building: 0900 – 2000 (not open weekends)

BANK HOLIDAYS AND UNIVERSITY HOLIDAYS – closed

Please note that CCTV cameras are in operation within the Business School Computer Laboratories.

Faults

All faults and queries should be reported to the IT Technicians who are located in B9a, Business School or by calling the following extension numbers:

Steve Moore Ext 66630Martin Smith Ext 66613Kieran Woodward Ext 66645

Printing Credit

You are entitled to a free quota of 1500 sheets of printing for the whole academic year (500 each for semesters 1 and 2, and 500 sheets for the summer period).

Additional credit can be purchased from the Business School North Building Reception in blocks of £5.00 (5p per sheet).

You will also be given 1 free memory stick at the beginning of the academic year.

Wireless Network Hotspots

If you have a Centrino laptop or other Wi-Fi enabled computing device you should be able to establish a wireless connection to the University Network in the atriums of the Business School North Building, in the Resource Room, in the Business Library, and in most teaching rooms and computer labs in the Business School South Building. Where available, the wireless network should appear on your device as “UofNStandard”. On a typical laptop, after selecting to “connect” to this network, open a web browser and go to www.nottingham.ac.uk to open the University connection page and then click “yes” to proceed at the security alert. Then enter your usual NDS/Novell username and password on the bluesocket web page to log on to the Nottingham network. Please note that to access web pages outside the University you will need to set your proxy server to wwwcache.nottingham.ac.uk on port 3128.

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For more detailed information on connecting to the wireless network, on NEXUS select “MA/MSc” and then “Technical Support” (under the “General Information” heading) to access the Business School Wireless Networking guide. Alternatively contact the Business School’s technical support staff as above.

Code of Practice

When you are given access to University computing facilities you are deemed to have agreed to the Code of Practice for Users of the University Computing Facilities. This code explains that access to computing facilities is normally granted by the issue of an individual username and password. The code strongly emphasises that no confidential information (such as proprietary software) may be copied, modified or disseminated without the approval of the Director of the School. Approval from the vendor is also needed before externally-written commercially available software is run on University facilities.

PLEASE ENSURE THAT:

1. Faulty computers are switched off, and that they are NOT tampered with in any way, and are reported to the technicians;

2. Neither books nor equipment are removed from the premises;

3. NO food or drink is taken into the Computer Laboratories;

4. The NO SMOKING policy is respected.

There are two fire exits situated on the second floor, which can be found by turning left when you leave the laboratory and then take a right or left turn at the end of the corridor.

The laboratories will be used for teaching purposes at various times – details will be posted on the Computer notice board. Alternative facilities are available at Cripps computing and Social Sciences, LRC (Learning Research Centre)

If students choose to ignore the Code of Practice as outlined above, and if there is any misuse of these facilities, then they may be withdrawn.

2.3 The Postgraduate Careers Service

2.3.1 MA/MSc Career Development

To assist with your career planning the Business School provides a specialist careers service to postgraduate students. Throughout your postgraduate studies you will have access to comprehensive career information, advice and guidance. The Service complements your academic studies by helping you to assess skills

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and enhance your career management skills. An overview of our services is provided below.

Further details of all our services can be found on NEXUS, the Business School’s online teaching and learning environment:

Log on to NEXUS (http://www.nottingham.ac.uk/business/nexus) with your Novell username and password.

On the drop down menu select MA or MSc Programme Area Using the link under MA/MSc Programmes Information go to

MA/MSc Careers The Convenor Pages contain careers information and resources.

2.3.2 How we communicate with you

Weekly Career Management Skills sessions.

On a weekly basis you will receive an email alerting you to new vacancies that we have received.

You will also receive regular Careers Updates when we want to alert you to events and information that may be of interest to you.

Noticeboards are located outside the MA/MSc Resource Room. Here we will post notices about events, resources and websites.

NEXUS is also an essential place to look for career related information and advice.

MA/MSc Careers Convenor pages – links to essential websites and specialist resources for MA/MSc students.

MA/MSc Careers Forum page –this will be used to discuss career related topics.

MA/MSc Careers Tutorials page – this will be where you sign up to attend Postgraduate Careers Service events.

2.3.3 Our Services Include:

MA/MSc CAREER MANAGEMENT SKILLS PROGRAMMEThe Career Management Skills Programme is a series of lectures exclusively for postgraduate Business School students. It takes place during the Autumn Term covering all aspects of career planning including:

career planning job search job applications the hidden job market psychometric tests interviews assessment centres

The Programme is built into your timetable on Mondays, Tuesdays or Thursdays depending on your main programme of

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study. You will be provided with a timetable of the sessions and a copy will be posted on NEXUS.

INDIVIDUAL CAREERS CONSULTATIONS A consultation may be helpful whatever your situation:

you may be very confused about your career options and not know which direction you want to pursue;

you may have a clear idea of what you want to do but would like to discuss a plan of action.

You may wish to use a consultation to discuss: your future plans – career ideas, further study etc; applications and interviews; or general career development issues

Careers consultations are completely confidential. They are available to you throughout your studies.

Details of how to book an appointment can be found on NEXUS (MA/MSc Careers).

Please note: Individual careers appointments may not be on offer during the initial first week or two of the Autumn Term due to induction activities. You will be advised at the time of booking whether interviews are available immediately.

GUEST LECTURES & EMPLOYER EVENTS

Guest Lectures are an opportunity for postgraduates to gain exposure to leading experts from the business community. For example, a former senior manager at a major investment bank in the City will deliver a Guest Lecture focusing on ‘A Career in Investment Banking’. Consultancy specialists will also be providing input. University of Nottingham Employer Presentations are open to all Nottingham students and you will usually be required to book in advance. They usually take place at University Park in the evenings. These sessions are useful for finding out about career opportunities with many of the large graduate recruiters. They will mainly concentrate on graduate training schemes. Employer Presentations begin during the FIRST week of term in late September 2008. Look at the central careers service’s website for sign up details (www.nottingham.ac.uk/careers). Employer presentations that are likely to be of interest to Business School postgraduates will usually be notified to you via a Careers Update email.

Postgraduate Careers Service ‘Hire Higher’ Sessions will also be on offer. These will be based in the Business School. These sessions will be run by employer representatives, including some of our alumni from postgraduate programmes.

Finance, Consulting and Management Recruitment Event, will take place in Business School North Building, on 15 & 16 October. Further details to follow.

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CAREERS INFORMATION RESOURCE AREA & NOTICEBOARDS

To make effective use of the careers support on offer please make full use of the career guides in your Resource Room and check the Careers Noticeboard on a regular basis.

Resource Room: a careers resource area is located in the MA/MSc Resource Room (A34 Business School North) and includes both reference and take away material. Here you will be able to pick up copies of employer directories, industry career guides and career sector briefings.

Notice boards: there are two MA/MSc Careers Noticeboards, located in the corridor near to the MA/MSc Resource Room (A34) which will advertise vacancy sources and events.

MA/MSc CAREERS – NEXUSYou will find tailored information here to help with career planning, job search and recruitment processes. Resources here include: Career Sector Guides: Tailored information to help you research

opportunities in specific business career areas. Guides on writing CVs and Applications Links to career planning websites, vacancy databases and

websites Information for international students Links to country profiles and job seeking around the world

VACANCY RESOURCESPlease note that many major graduate recruiters impose very early closing dates for applications for jobs for Autumn 2009. In some cases closing dates are early in the Autumn Term.

Postgraduate Careers Service Vacancy DatabaseOur vacancy service allows recruiters to post vacancies direct and allows you to search for vacancies by job sector, location and keywords. Go to:http://www.nottingham.ac.uk/business/businesspcs/vacancies/pg

To access the vacancies you will need to use the following access codes (case sensitive):Username: NUBSPG Password: PG707VA

You will receive weekly vacancy emails, usually from Clare Simcock our Careers Information Assistant, to your university email to highlight vacancies that have been notified direct to the Business School.

Centre for Career Development (CCD) Vacancy Database

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http://www.nottingham.ac.uk/business/businesspcs/vacancies/pg


CCD is the University’s central careers service. Whilst you are not permitted to access their career consultation sessions you have access to some of the other services that they provide:Their website (www.nottingham.ac.uk/careers) provides useful links to many career related websites as well as links to numerous employers’ websites including A-Z employer listings. There is also an area for international students. Key features of interest are:

1. the vacancy database specifically for Nottingham students and graduates

2. online sign up system for numerous employer presentations held at Nottingham in the Autumn

3. skills sessions run by employers to help students develop transferable skills.

4. The Centre also organises a Summer Graduate Careers Fair.

The Internet offers many opportunities for job search and it will depend on your subject area and career interests as to which you will find most useful. Go to the MA/MSc Careers Pages on NEXUS for links to additional vacancy websites.

PSYCHOMETRIC ASSESSMENTSMany recruiters use psychometric assessments in the recruitment and selection process to help them select applicants for jobs. To help you prepare for these you will have the opportunity to take aptitude tests free of charge in the Business School.

The aptitude tests on offer are verbal, numerical and, depending on demand, diagrammatic reasoning. These tests are similar to tests used by employers in the selection process. You will be notified of test availability by email.

2.3.4 A Quality ServiceOur policy is to strive for continuous quality improvement and we welcome your views on the careers services provided. We will regularly ask you to complete feedback questionnaires to help us improve the service to you but you can comment on the quality of service at any time.

Staff within the Postgraduate Careers Service team are members of the Association of Graduate Careers Advisory Services (AGCAS) and work within the AGCAS Code of Practice on Guidance. We also work within The British Psychological Society’s Code of Good Practice in Psychological Testing.

The Service is a member of the Association of Graduate Recruiters and so you can be reassured that we keep up to date with current recruitment practices and trends.

What you can expect from us:

To help you to prepare for the recruitment and selection process. To advertise vacancies in good time. To treat you with respect and courtesy at all times.

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http://www.nottingham.ac.uk/careers


To answer your questions honestly, promptly and to guide you according to the highest professional standards. To treat everything you tell us as confidential and to handle all your personal data in confidence.

What we expect of you:

To respect all our deadlines. To attend on time to careers lectures and workshops. To prepare thoroughly for your future career by using all of the careers resources we buy or otherwise provide for you. To inform us in advance if you cannot attend any external speaker sessions or sign-up commitments you have made via NEXUS or by any other method. To inform us in advance if you cannot attend an appointment you have made with us. To apply in good time for jobs. To tell us if we do not meet your expectations.2.3.5 Confidentiality and Data ProtectionYour personal data is handled strictly in accordance with the University’s policy on data protection and is in line with current legislation. Information that you tell us in careers consultations, your aptitude test results and anything else arising from our contact with you is treated confidentially and in accordance with our professional standards.

2.3.6 After you have graduatedIt is very important to us that we are able to keep in touch with our graduates. We will ask you to complete a confidential destination questionnaire which provides us with details of your job or other activities. The destination questionnaire allows us to compile essential statistical data relating to sectors, roles, salaries and career patterns. As a Nottingham graduate you will still be able to access careers services from the careers team within the Business School and through the School’s Alumni Service.

2.3.7 Finally………Who are we?If you have queries on any aspect of the careers provision please do not hesitate to contact us. Your key contacts within the Postgraduate Careers Service team are:

Julie Blant: Deputy Director & Postgraduate Careers Adviser (A73 North Building)Antonio Varela - Postgraduate Careers Adviser (A72 North Building)Clare Simcock - Postgraduate Careers Research Assistant

We very much look forward to helping you to achieve your career aspirations.

The Postgraduate Careers TeamEmail: [email protected]

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2.4 The Business Library

The Business Library covers all subjects taught in the Business School and is located on the top floor of the Business School, South Building on Jubilee Campus. To locate the items that you require, you will need to use the web-based catalogue, UNLOC (University of Nottingham Library Online Catalogue) available at: http://aleph.nottingham.ac.uk/ALEPH. Make a note of the classmark (representing a subject area) to find it on the shelves. Whilst the vast majority of the books and journals that you will require for your studies are to be found in the Business Library, some may also be located in the Hallward or the George Green libraries on University Park. The catalogue also includes eBooks and eJournal titles. If you need a book which is not owned by any University Library, then there is an Inter-Library Loan (ILL) facility which you can use in order to borrow a limited number of books from other universities. To use this facility, you will need to obtain an ILL voucher from the MBA Reception Office.

You will need your University Card to borrow books. You can use the self service machines located by the Lending Desk to issue and return items. There is also a ‘book return’ box situated underneath the stairs by the main entrance to the Business School which may be used to return books outside of library opening hours. You may borrow up to 17 items at any one time, including a maximum of 2 Short Loan items. Ordinary loan books can be borrowed for eight weeks but are subject to recall should another borrower request them. Items from the high demand Short Loan Collection are issued for a 24-hour or weekend loan period. If items are returned late, fines are charged.

For your studies, you will also need to use a range of electronic information sources. You can access major bibliographic databases, company information, market intelligence, online newspapers and much more through the eLibrary Gateway (available from http://www.nottingham.ac.uk/is/). All of the resources in your area are located in the Business and Management Studies sub-category (beneath Law and Social Sciences). To access some online resources - particularly if you are working off-campus - you will need to login to confirm that you are from the University of Nottingham. Follow the Alternative Log-in links to the University of Nottingham login page where you can enter your University Computer Username and Password. To help you select and locate sources of company information, you might find this library guide useful: www.nottingham.ac.uk/is/support/knowledgebase/guides/IS2540.pdf.

If you require any further information, please ask a member of library staff, or email [email protected]

You will have access to on-line Journals. Further details will be given in the Library Talks in Induction Week.

STUDENT SUPPORT SERVICES

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http://www.nottingham.ac.uk/is/support/knowledgebase/guides/IS2540.pdf

http://www.nottingham.ac.uk/is/

http://aleph.nottingham.ac.uk/ALEPH


2.5 The Business School Student Support Officer

The Business School has its own Student Support Officer, Teresa Bee, who is responsible for dealing with all extenuating circumstances relating to coursework and examinations. She is located in room A4 in the Business School North Building between 9:30am and 1:00pm every weekday. Teresa is also available to advise and counsel students on any areas of concern related to their studies, in liaison, where appropriate, with other staff in the School or with outside agencies.

Issues such as anxiety, depression, family concerns, bereavement, difficulties in adjusting to a new way of life, eating disorders, and worries about drugs or alcohol, can be discussed in confidence with Teresa, who will provide guidance for where to go for further support if required. Should any issue potentially need to be raised at a relevant examination board, your permission will always be requested before any disclosure.

The role of the Student Support Officer is intended to supplement that of the Personal Tutor. For more information e-mail: [email protected]

2.6 Central Support Services

The following central support services are responsible for providing student support and development.

2.6.1 Academic SupportAcademic Support offers support for both students with study difficulties and those who wish to develop ability to study effectively. It also provides specialist academic support for both dyslexic students and disabled students and is a recognised Assessment Centre for those who wish to apply for Disabled Students' Allowances.

2.6.2 Accommodation OfficeThe Accommodation Office provides assistance in finding suitable accommodation and information provision relating to the same.

2.6.3 Counselling ServiceCounselling is a free, confidential service available to all student and staff members. Counsellors are professionally qualified and work within the ethical framework for good practice as published by British Association for Counselling and Psychotherapy.

2.6.4 Financial SupportFinancial Support provides information about financial matters (including fees, student loans, bursaries and scholarships), as well as access to hardship support and information on the same.

2.6.5 The International OfficeThe International Office is responsible for the recruitment and welfare of international students at the University. An experienced team of dedicated staff advise and support students from their initial enquiry, throughout the application process and give ongoing support on issues such as immigration, employment, finance, personal and family concerns, and academic difficulties.

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2.6.6 Centre for English Language EducationThe Centre for English Language Education (CELE) at The University of Nottingham provides English language support for international students. Pre-sessional courses are for students intending to study at Nottingham and who need to improve their academic language and study skills, whilst In-sessional courses provide support for students during their studies at Nottingham. CELE also offers the following services and study programmes: preparatory courses for Cambridge English Language Examinations; Pre- and in-service teacher training courses for teachers of English as a Foreign Language and English for Academic Purposes; Examination centre for IELTS; and special courses for language and skills development.

2.6.7 Cripps Health CentreWhen you arrive at the University you should register with the Cripps Health Centre in order to receive National Health Service provision. This will normally take place as part of your Week One Induction. To make an appointment, please telephone 0115 8468888.

2.6.8 Students UnionThe Students Union aims “To improve the experience of student life by providing quality service, representation and development opportunities for all our members.” They represent over 35,000 students from over 140 different countries on campuses in the UK, Malaysia and China.

The Union support societies, sports clubs, a theatre, magazine, an award winning student-run radio station (URN) and fledging TV Station (NUTS). The Union’s student fund-raising organisation, Karnival is the largest in Europe and they also assist volunteers through their Student Volunteer Centre.

To help you enjoy the social side of university life, they have a huge list of Union-run events and for more day to day needs, there are Students’ Union shops at a number of sites and they have their own print shop and travel centre.

2.6.9 Sports FacilitiesExtensive sports facilities exist at the University of Nottingham and opportunities to take part in sport at all levels of ability are provided by the Department of Physical Recreation.

The majority of facilities are situated on the beautifully landscaped University Park campus with pitches for the representative teams just opposite the University and further pitches situated at Grove Farm less than 3.5 miles away. Facilities are also provided at Sutton Bonington Campus and a new sports centre opened at Jubilee Campus in August 2005.

There is also a boathouse for use by the Rowing Club situated approximately 500m downstream of Trent Bridge, next to Nottingham Forest Football Club.

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http://www.nottingham.ac.uk/sport/jubilee.php

http://www.nottingham.ac.uk/sport/jubilee.php

http://www.nottingham.ac.uk/sport/suttonbon.php

http://www.nottingham.ac.uk/sport/suttonbon.php

http://www.nottingham.ac.uk/sport/unipark.php


All sports facilities are available to those who hold a current Sports Facilities Membership Card. There is a joining fee payable each academic year and this entitles the cardholder to the use of the facilities at whatever level they choose. A free sports physiotherapy service is available on three evenings per week for all sports facilities card holders.

Further details on membership and the facilities available can be found at http://www.nottingham.ac.uk/sport/studentmembership.php

2.6.10 ChaplaincyThe University provides a number of prayer rooms for prayer and religious observance across all campuses. On the Jubilee Campus you will find Christian and Multi-Faith Prayer rooms in our new Amenities block, a Muslim prayer room is in Room C31 in the Exchange Building (not available on Friday).

There are also university recognised chaplain’s for the following faiths, Christian, Islamic, Jewish.

Further information on Chaplaincy within the University can be found at http://www.nottingham.ac.uk/chaplains/

2.7 Students with a Disability

2.7.1 Services for students who have a disability, dyslexia and/or a long-term medical condition

The University of Nottingham is committed to promoting access for students who have a disability, dyslexia and/or a long-term medical condition. Services provided aim to enable students to fulfil the inherent requirements of the course as independently as possible.

What we need you to do ….Students are encouraged to make the University aware of their individual requirements. Students who have a disability, specific learning difficulty (such as dyslexia) or long-term medical condition are urged to inform the School’s Disability Liaison Officer (see below) and/or their personal tutor. The School has a Disability Disclosure and Confidentiality Policy through which students can choose either to request that information concerning their circumstances remain confidential between themselves and the staff member to whom they disclose, or they can sign a Disability Disclosure Form which then permits staff to share information on a need to know basis in order to extend support to the. A copy of this form is available from the Disability Liaison Officer. Letting us know what you might need at an early stage will help us to help you.

What we can offer you ….. The University’s Disability Statement listing services, facilities

and opportunities available throughout the University can be viewed at: www.nottingham.ac.uk/disability/disability-statement.html

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http://www.nottingham.ac.uk/disability/disability-statement.html

http://www.nottingham.ac.uk/chaplains/

http://www.nottingham.ac.uk/sport/studentmembership.php

http://www.nottingham.ac.uk/sport/physio.php

http://www.nottingham.ac.uk/sport/physio.php


The Disability Liaison Officer (DLO) for the Business School is Teresa Bee (Telephone: 0115 951 5251, email: [email protected]). If you have any requirements or concerns talk in the first instance to your DLO - or contact your personal tutor.

Academic Support in the Student Services Centre, located on the Portland Building, includes the Disability Support and Dyslexia Support teams, who offer a range of academic and practical support for all students. It incorporates the University of Nottingham Assessment Centre (UNAC) which provides assessments for students who have applied for Disabled Students’ Allowance, the assessments required by LEAs. Academic Support is responsible for making recommendations for alternative arrangements such as those required in examinations, assessments and for timetabling.

Assistance can also be given with regard to queries about adapted accommodation and University provision of accessible transport.

Contact details are:

Tel: 0115 951 3710Fax: 0115 951 4376 Minicom: 0155 951 4378

email: [email protected]: www.nottingham.ac.uk/ssc

The Students’ Union has a voluntary group, Disability Action, that works to make sure that all students who have a disability can access a fair provision of education and services. They provide information, support and advice to students, as well as organising social events. If you would like to get involved contact:

Tel: 0115 846 8785, Ext: 68785 (internal)e-mail: [email protected]

The University also has a Disability Policy Advisory Unit which assists in the development of University policy and procedures relating to disability and their compliance with the Special Educational Needs and Disability Act 2001. Contact details as for Academic Support.

Web: www.nottingham.ac.uk/disability

2.7.2 Disclosing a Disability

Disability Disclosure Form In order for the Business School to provide appropriate services to assist you in your studies, certain documentation of your circumstances is required. The School will keep confidential all information that it holds about you. However, from time to time, the Disability Liaison Officer may need to communicate with persons who can assist in ensuring your requirements are

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met. We therefore need your permission to contact relevant individuals regarding your situation, if necessary. The methods used may include electronic, verbal and written means

Student Disability Disclosure and Confidentiality PolicyThe University undertakes to maintain student data in secure conditions and to process and disclose data only within the terms of the Data Protection Act 1998. Personal information concerning a disability disclosed by a student to a staff member of the Business School will be maintained in confidence and will not be released to anyone inside or outside the School without the student’s authorisation. The only exceptions to this are where there is a legal obligation to do so or where exceptional issues of personal safety arise.

However, where the School believes it is in the student’s best interests that contact is made with other professionals, eg: Academic Support, Accommodation Office, a doctor or psychologist, the student will be encouraged to sign a Disability Disclosure Form(available from the DLO). If authorised by the student this way, the School will then be able to discuss issues relevant to the student’s disability and the impact on study with other professionals in order to best serve the student's interests. Information regarding your circumstances can then also be shared between staff within the School in situations where it is felt this would enable us to extend the support you require.

Storage of written information Any written information held by the School’s Disability Liaison Officer (DLO) regarding a student’s situation will be kept in confidential files locked within a filing cabinet in the DLO’s office. In cases where the student has signed a Disability Disclosure Form (see above) other staff within the School may consult the student’s file on occasions where the Disability Liaison Officer is not available.

If you have any concerns regarding the above policy, please talk to the Disability Liaison Officer

2.8 Further information on Student Development and Support

Further information for all of the above services, (including contact information and telephone numbers where applicable), can be found from the main MA/MSc Nexus web page.

3. PRACTICES AND PROCEDURES

3.1 How to Submit Coursework

The Convenor for each of your modules will inform you of the deadlines for submitting your coursework.

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The standard deadline for coursework unless specified otherwise by the Module Convenor is 4.00pm of the due date. Work received after the deadline will be penalised (unless accompanied by an Extension Form signed off in advance by the Student Support Officer) – please see separate section Late Submission of Coursework.

Things to note when submitting coursework

You must submit two copies of your coursework. (One to be retained by the PG Office, and the other one to be marked). The marked copy will eventually be returned to you.

If you only submit one copy, you will not get a copy back.

The pages for each copy must be securely fastened together (e.g stapled, soft-bound).

Please ensure that both copies of your work have a cover sheet. Please use the one that is published on NEXUS. There are separate sheets for individual work, and for group-based assignments.

In addition, you must complete an ‘Assessed Coursework Submission Form’ (usually kept on top of the Postgraduate Post Box). Please use the elastic bands provided, on top of the Postgraduate Post Box to secure both copies of your coursework, and the completed Coursework Submission Form together.

YOU MUST SUBMIT YOUR COURSEWORK BY PUTTING THIS IN THE POSTGRADUATE POST BOX.

This is located in the alcove behind the Postgraduate (right-hand) Atrium on the ground floor, near the right-hand entrance at the back of the Business School North building.

You will be emailed by the PG Office to confirm receipt of your coursework.

The Postgraduate Office will empty the Postgraduate Post Box promptly at 4.00pm of every deadline date.

NB: The Postgraduate Office closes at 4.00pm promptly and will not be able to assist with ANY enquiries after we have closed. Therefore, please do not offend any of the Postgraduate Office staff by approaching them outside of office hours, as they are not able to accept coursework from you.

3.2 Late Submission of Coursework

If coursework is submitted after the official deadline date, without having obtained an extension (please see the

25


section What to Do if you Require an Extension), five marks will be deducted per working day that it is late.

For example any work submitted after 4.00pm on the deadline date up to 4.00pm the following day will be deducted 5 marks.

Work received after 4.00pm the following day (i.e 2 days late) will be deducted 10 marks.

This is a general University Regulation and is not open to student negotiation.

You should ensure that you have left enough time to print out your work and do not leave this until last minute, as inevitably printing and other computing facilities will be intense.

Also, if you are travelling from outside of the Jubilee Campus, you should always allow yourself enough time, and factor in the possibility of buses/trains etc running late, or traffic queues.

We also advise students that they should always keep a back-up copy of all the work you do on a floppy disk or memory sticks to allow for computer/network problems, or in the event that you should lose your first copy.

Some of the reasons that will not be accepted for reasons for late submission:

Computer or printer problems Queues to use computer and printer facilities Not leaving allowing yourself enough time to travel here,

allowing for delays etc

3.3 What to Do if you Require an Extension for the Submission of your Coursework

Extensions on the submission of coursework will only be given in exceptional circumstances. Please refer to the relevant section in the Quality Manual for examples

http://www.nottingham.ac.uk/quality-manual/assessment/pro-guid-ext-cir.htm#types

All extension requests must go through the Student Support Officer Teresa Bee (please see the separate Section in 2.5 for Teresa’s contact details and availability). Please do not go directly to the Module Convenor.

If an extension is granted, students will be required to complete the ‘Extension for Submission of Coursework’ form. Please note that official evidence may be required if necessary. You will need to attach the bottom portion of the form to your coursework, when you hand this in.

Students will need to try and plan ahead and note that it may not always be possible to get an extension on the due date.

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http://www.nottingham.ac.uk/quality-manual/assessment/pro-


Any work that is submitted without the above procedure having taken place will be penalised for late submission.

3.4 Referencing and Plagiarism

Please refer to page 21 of your Study Skills booklet for guidance on referencing and plagiarism.

3.5 University Classification Marking Guide

The marking scheme used within the Business School may be significantly different to that you have experience of elsewhere. As a consequence, you should not be alarmed if you are awarded marks in the 50s or 60s, as these are perfectly respectable grades. The complete range of University marking standards and associated classifications is as follows:

Postgraduate Classification Marking Guide

The complete range of marking standards and associated classifications is as follows:

Classification Mark Comments

Distinction 80+ Outstanding piece of workAll major and minor objectives achievedExcellent comprehension and informed criticism and analysisEvidence of outstanding work beyond question and some originalityFree from errors and showing advanced analytical skills

Distinction 70-79 Excellent piece of workAll major and some minor objectives achievedVery good comprehension and analysis of the issues involvedExcellent familiarity with the source materialNo major errors and only occasional minor errors

Merit 60-69 Careful and clear piece of workMost major objectives achievedGood understanding of the topicGood grasp and analysis of major issuesNo major errors though some minor errors

Pass 50-59 Middle of the range piece of workBasic question answered with relevant analysisDiscusses and understands most relevant issuesMaterial a bit thin and/or poorly focusedPossible major and some minor errors

Compensatable 40-49 Adequate but relatively poor piece of workFail Few major objectives achieved

Demonstrates understanding of the general fieldInadequate reading/preparationOccasional major and some minor errors

Fail 30-39 A failed piece of workNot a full answer to the question setStill shows some understanding of the general fieldInadequate reading/preparation27


Major errors

Fail 0-29 A badly failed piece of workNo real attempt to answer the questionPoor arguments and lack of relevanceCompletely inadequate reading/preparationGenerally unsound

3.6 Postgraduate Assessment Regulations

Regulations for Taught Masters Degrees, Postgraduate Diploma and Postgraduate Certificate courses

In addition to the regulations below, students will also be subject to the supplementary regulations for their individual courses, which are included at the end of this section of the handbook.

Approved Courses of Study

1. To qualify for an award a student must:

(a) pursue an approved course of study as prescribed by a programme specification.

(b) pass the assessments specified in these Regulations and in the relevant programme specification.

2. Students must select their modules in accordance with the relevant programme specification and the University’s Qualifications Framework. This selection should be undertaken in consultation with their academic tutors and shall be subject to the approval of their Head of School. A School offering a module has the right to refuse admission to that module.

3. In making their selection of modules, students must satisfy any pre-requisites, co-requisites or other requirements set out in the relevant module or programme specification.

4. Students may not select taught modules worth more than 75 credits in any one semester.

Award of Credit

5. The pass mark for a module comprising part of a Masters course is 50%. The pass mark for a module comprising part of a Postgraduate Diploma or Certificate course is 40%.

6. The module specification states how the components of the module will be combined to form a module mark and whether a particular mark must be gained in individual components of

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the module in order for the module as a whole to be passed. A student who passes the module will be awarded the credit for that module.

7. A student who fails to pass a module may nevertheless be awarded the credit for that module in the circumstances set out in Regulations 10 and 11 below.

8. Credit may also be awarded under the University’s policy on Accreditation of Prior Learning (APL).

Completion of a stage

9. Where Schools require students to pass or to perform at a particular minimum level in the taught stage of a course before progressing to the research stage (ie the dissertation or research project) this will be explicitly stated in the programme specification.

10. A student who fails one or more modules for the taught stage of the course will still complete that stage and so be awarded the total credit for that stage provided that:

- they have passed modules worth at least 80 credits (or 40 credits for students on Postgraduate Certificate courses), and

- have a weighted average for the taught stage of at least 50% with no module marks of less than 40% (a weighted average of at least 40% with no module marks of less than 30% for Postgraduate Diploma and Certificate students).

11. Regulation 10 will not apply to any module which is listed in the relevant programme specification as not compensatable. A student who fails such a module will not complete that stage without successfully undertaking re-assessment in that module. The Masters dissertation/project module will always be non-compensatable.

Re-assessment

12. A student who, at the first attempt, has not satisfactorily completed the taught stage or research stage of the course has a right to one re-assessment in each failed module. At the discretion of the School delivering the module, the form of the re-assessment may be different from the first attempt for taught modules, provided that it tests the same learning outcomes and to the same standard. The full marks gained on re-assessment will be used for determining whether compensation can occur under the provision of Regulation 10 above.

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13. Where a student has pass marks in one or more components of the module, but has failed the module overall, the School delivering the module may limit the re-assessment to the components which have been failed. The re-assessment mark for the module will then be a combination (on the same basis as in Regulation 6 above) of the marks from the components passed first time and the components which have been re-assessed.

14. At the discretion of a student’s School (and, if different, the School delivering the module), a student may be permitted to repeat their enrolment in failed modules (which will include attendance at all scheduled classes and submission of all coursework) before taking the re-assessments. A module specification may stipulate that, in order for a student to be re-assessed in a particular module, the student must repeat their enrolment in that module.

15. Students may not be re-assessed in modules they have already passed.

16. A student who, after re-assessment, has not passed assessments as specified in these regulations and the relevant programme specification will have no further re-assessment opportunities.

Awards

17. A student will only receive a Masters award if they have successfully completed both the taught and research stages of their course. A student who does not successfully complete the research stage will be awarded:

(a) a Postgraduate Diploma if they have a weighted average of 40% or more from 120 credits with no marks below 30% and a mark of at least 40% in 80 credits, or

(b) a Postgraduate Certificate if they have a weighted average of 40% or more from 60 credits with no marks below 30% and a mark of at least 40% in 40 credits.

18. Postgraduate Diplomas or Certificates awarded under Regulation 17 above will have the same subject title as the Masters course on which the student was registered, unless the programme specification states an alternative subject title for those being awarded Diplomas or Certificates.

19. The provisions of Regulations 17 and 18 above also apply to the award of Postgraduate Certificates to students registered on a Postgraduate Diploma course.

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Classification

20. Postgraduate Masters, Diplomas and Certificates will be awarded with Merit to students who achieve a final credit-weighted mark of at least 60% and with Distinction to students who achieve a final credit-weighted mark of at least 70%. Programme specifications may, though, additionally state any or all of the following:

(a) a mark of at least 70% must be gained in the dissertation/ project stage for a Distinction to be awarded,

(b) a credit-weighted mark of at least 70% must be gained in the taught stage for a Distinction to be awarded,

21. Marks awarded on re-assessment do not contribute to the final mark calculation for the purpose of awarding Merits and Distinctions in Regulation 20 above; instead the mark gained on the first attempt at the module will be used. Marks awarded on re-assessment will, however, count towards attaining a Pass in the course overall.

22. Boards of Examiners have only two areas where they may apply discretion in determining classification:

(a) when a final mark falls within a borderline, (see http://www.nottingham.ac.uk/quality-manual/assessment/degree-class.htm). In such cases the Examiners will take into account other relevant performance metrics (eg balance of paper classifications or the result of a viva voce examination) to determine if the classification may be raised to the next highest classification.

(b) When a student has personal extenuating circumstances such that the final mark is deemed to be unrepresentative of their normal performance. In such cases the School Board of Examiners will satisfy itself by appropriate means that an exception should be made to the normal rules of classification and a recommendation should be made to the Assessment Group of Taught Courses Committee for ratification.

23. There is no discretion to lower the classification below that indicated by the final mark.

3.7 Assessment Results

You will be informed of your results on a Semester basis, therefore you shall received two transcripts over the course of the academic year after the June and November Exam Boards have taken place:

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http://www.nottingham.ac.uk/quality-manual/assessment/degree-class.htm

http://www.nottingham.ac.uk/quality-manual/assessment/degree-class.htm


End of February (results available via the portal) End of June/beginning of July (Semester 2 results) Mid-November (Dissertation and final marks)

All marks are subject to confirmation by the Board of Examiners, and any marks released before the Exam Boards have taken place are provisional until they have been ratified.

The Postgraduate Office will email you when your marks are available on the Student Portal. You may collect and sign for your transcripts on a day specified by the Postgraduate Office. Any transcripts that are not collected shall be posted to your correspondence address. Therefore, it is essential that you keep the Postgraduate Office informed of any change of address.

3.8 Examinations

Most University examinations are held in early January and Mid-May to early June.

You should note that the late arrival at an examination, the failure to take an examination, or the removal of a script from an examination room can have severe consequences, as can academic offences such as cheating in examinations or plagiarism in work forming part of the degree assessment. It is your responsibility to acquaint yourself with these matters by referring to ‘Academic Offences Policy and Procedure’ in the Quality Manual. http://www.nottingham.ac.uk/quality-manual/assessment/offences.htm#defin

You will be able to check your provisional and definitive individual examination timetable on the Student Portal. It is your responsibility to check both the provisional and definitive exam timetable and make sure that you are registered for the correct exams.

3.9 Missing Examinations

If you miss an examination, or fail to submit a piece of coursework/assessment, on medical or personal grounds, or if you feel that your performance has been impaired by such circumstances, then this may be taken into account during Examinations Boards. In such circumstances, you must provide third-party official medical or other evidence to the Business School via the Student Support Officer, the Course Director, or the Postgraduate Officer.

If appropriate you should also complete an ‘Extenuating Circumstances Form’, available from the Student Support Officer.

If you miss an examination for whatever reason, or fail to submit a piece of coursework/undertake an assessed presentation etc, you must report this to the Postgraduate Officer as soon as possible,

32


and complete the Explanation for Absence Form which must be returned to the Business School within 7 days.

Further details of the University’s guidelines on assessment, please see the relevant section with the Quality Manual at:

http://www.nottingham.ac.uk/quality-manual/assessment/index.htm

3.10 Resit Examinations

Resit examinations take place at the mid-late August/beginning of September and it is your responsibility to make sure that you have gathered the required revision materials and are available to sit the examinations at this time. Students may request to take resit papers overseas.

If you are required to be reassessed in one or more components for a module, as determined by the Exam Board, you will be notified in writing by the Courses Office and by the Business School. You will also be able to check this information on the Postgraduate Transcript Channel on the Student Portal.

3.11 Procedure for Requesting Feedback on Assessment

All module convenors and administrative staff in the Business School take great care to ensure that every piece of assessment is appropriately graded and processed.

Students should be aware that, under University regulations, they cannot appeal marks on the basis of the academic judgement that has been exercised in awarding them. Nor, except in extremely exceptional cases, can students appeal marks once they have been signed off as final by our External Examiners.

Students who require further clarification of their mark can request feedback from the module convenor.

3.12 Complaints and Appeals

The Business School complies with the rigorous procedures towards the courses that it delivers. However if the procedure for dealing with complaints and appeals is published on the Quality Manual at:http://www.nottingham.ac.uk/quality-manual/appeals/

3.13 Staff Student Feedback Committee (SSFC)

Students will have the opportunity to elect a representative for each MA/MSc course.

The purpose of the SSFC is to provide a forum for the discussion of general issues relating to the MA/MSc programmes in the School.

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If course members have any comments, these should be communicated to the student representative for your course via email, who will then be able to raise it at one of the SSFC meetings that will be held throughout the academic year on your behalf.

SSFC meetings are usually held twice a year in October and March, and will usually be attended by the Course Representatives, the Director of MA/MSc Programmes, The Deputy Director of MA/MSc Programmes, Individual MA/MSc Course Directors, relevant teaching staff, Programmes Manager (MA / MSc and Doctoral), and the Postgraduate Officer.

Minutes of the SSFC meetings will usually be posted on the general MA/MSc notice board and on Nexus.

3.14 Student Representatives

If you are interested in becoming a Course Representative, please go along to the ‘Getting Involved’ session taking place on Tuesday 30th September at 5 pm in LT2, Exchange Building. The session will cover, the role of a Course Representative, how it can benefit you and enhance your C.V., and the election process.

Once Course Representatives have been elected, details of their Student Name, Course and Email Address will be posted on the general MA/MSc notice board, outside the Postgraduate Office and on Nexus.

A training session for Course Representatives is usually provided by the Student Union. Details of this will be supplied to the reps once they have been chosen.

3.15 Providing Feedback – SET/SEM forms

In order to encourage feedback, the School operates a system of formal teaching appraisal. You will be asked by each of your lecturers to complete a short on-line questionnaire relating to their course of lectures or tutorials. Your co-operation would be very much appreciated, as we value student’s comments to maintain the quality of the courses we provide at the Business School.

You can view the results of the SET/SEM appraisal and get the module convenor’s comments by looking at the Module Review on NEXUS. Select the module you wish to view and then ‘Review’ from the drop down menu, click ‘Go’ and you will open the form.

3.16 MA/MSc Society

If you interested in running the MA/MSc Society, please come along to the ‘Getting Involved’ session taking place on Tuesday 30 th

September at 5 pm in LT2, Exchange Building. The session will cover what you need to do to get started and the Society positions

34


you will need to fill. The Business School will donate a nominal amount to help get you started.

We would encourage you to continue with the Society. In the past, students have organised a number of social events, ranging from small group functions and buffet evenings to more formal events.

Appendix 1 Nottingham University Business School Health & Safety Policy

ROLES & RESPONSIBILITIES IN THE BUSINESS SCHOOL

Name Tel Room Email FunctionLeigh Drake

15505 C71 (NORTH BUILDING)

[email protected] School Director (NORTH BUILDING)

Janet Cooke

66678 B11 (NORTH BUILDING)

[email protected] Safety Officer (NORTH BUILDING)

Susan Cotterill

66111 A11 (SOUTH BUILDING)

[email protected] Fire Officer (SOUTH BUILDING)

Hilary Vaughn-Thomas

66687 A6a (NORTH BUILDING)

[email protected]

Fire Officer (NORTH BUILDING)

Katherine Beers

66703 Business Library (SOUTH BUILDING)

[email protected] First Aider (SOUTH BUILDING)

Stephanie Gorst

15098 B12 (NORTH

[email protected] First Aider (NORTH

35









BUILDING) BUILDING)Steve Moore

66630 B9a (NORTH BUILDING)

[email protected] First Aider (NORTH BUILDING)

Mick O’Keefe (Mon-Thurs am)



Maggie Rouse (Tues, Thurs, Fri)

66609 B41 (SOUTH BUILDING)


Vicky Story

66192 C40 (NORTH BUILDING)


Catherine Thompson (Mon-Thurs)


[email protected]

First Aider (NORTH BUILDING)

Kieran Woodward


[email protected]

First Aider (NORTH BUILDING)

OTHER IMPORTANT TELEPHONE NUMBERS

University Emergency Telephone Number: 8888

Occupational Health: 14329

University Safety Office: 13401

Estate Office Helpline: 16666

Jubilee Campus Security: 66788

Jubilee Campus Porters: 66053

STATEMENT OF GENERAL POLICY

The School's Health and Safety Policy should be read in conjunction with the University Safety Handbook which is available at http://www.nottingham.ac.uk/safety/handbook/SafetyHandbook.pdf . The objective of the policy is to ensure the health, safety and welfare of its staff, students and visitors.

The Head of School is responsible for the adequacy and effectiveness of the support arrangements for health and safety. He is assisted in performing the duties associated with these responsibilities by the School Safety Officer. However, all members of staff and students are responsible for their own safety and the safety of others.

Academic and supervisory staff shall conduct those activities over which they have control in a safe manner and in accordance with University and School policies and procedures. They will co-operate with the Head of School so that responsibilities at that level can be discharged. Assessment of work-related risks is a key part of managing the School’s safety. Unsafe working practices must not be condoned. Any deficiencies, defects, faults, etc. must be brought to the attention of the School Safety Officer.

SCHOOL SAFETY COMMITTEE

36

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Safety policy and safety issues are discussed by the School Safety Committee and this comprises representatives of all interest groups. Any member of the committee may be approached to raise particular safety issues. A meeting of the School Safety Committee is held each semester.

Health and Safety Committee MembershipName RoleJanet Cooke Chair, Safety OfficerSusan Morgan SecretaryHilary Vaughn-Thomas Fire Officer - North BuildingChristopher Barnatt Staff Representative – North BuildingSusan Cotterill Fire Officer - South Building Stephanie Gorst Staff Representative – North BuildingSally Hopkinson Staff Representative – North BuildingSteve Moore IT Systems ManagerGina Rogers Senior ReceptionistCatherine Thompson Staff Representative – South BuildingAndrea Tomlinson Staff Representative – North BuildingTeresa Bee Disability Liaison Officer

SCHOOL SAFETY INSPECTIONS

To ensure that the School's policies and procedures are being correctly implemented, inspections will be carried out annually. The frequency of monitoring will depend on the issues involved to some extent. Issues arising from inspections will be reported to the School Safety Committee and appropriate remedial action instigated.

Any member of the school should report any defects, faults of other safety hazards to the School Safety Officer or the Receptionists as soon as possible.

EMERGENCY PROCEDURES/FIRE

The successful implementation of the Fire Strategy depends upon the commitment of each member of staff and student of the University to the careful consideration and application of the safety measures related to their work. Everyone should make it his or her first task to become familiar with the fire evacuation procedures, the emergency and normal exits, location of fire alarms, location of fire fighting appliances and how they work.

If anyone working, studying or visiting the School has a disability which may have implications relating to the arrangements for fire evacuation, he or she will appreciate that it is to their advantage to make this known to the Safety Officer (Janet Cooke) or the Disabilities Officer (currently vacant post). Evac+chairs have been placed by the stairwells on the first and second floors in the existing building for the evacuation of wheelchair users ( In the South Building, Evac+ chairs are located on each of the upper floors at the fire escapes.)

On Discovering A FireRaise the alarm by operating the nearest break-glass call point.Dial 8888 on the nearest internal telephone stating the location of the fire.Attack the fire with nearest appropriate extinguisher if safe to do so and your escape route is clear.

On Hearing The Alarm

Evacuation Procedure for Staff

37


Stop whatever you are doing and leave the room that you are in as quickly as possible.

On entering the corridor please check that the red fire token for that corridor has been removed. If not, pick up the token. The staff member with the token then has the responsibility of ensuring that all other staff and students have left that corridor through the nearest available exit before leaving themselves (this may involve them checking each room). After exiting this token should normally be presented to Hilary Vaughn-Thomas (Fire Officer, North Building), (Susan Cotterill in the South Building), if she is not available please give the token to Janet Cooke (School Safety Officer), Gina Rogers (Senior Receptionist), or the Receptionist in the new building. Note that the staff member who picks up the token for the middle corridor of each floor in the North Buildingg should check that there is no one in the toilets. (In the South Building, the staff member who picks up any of the red tokens should check that there is no one in the toilets including the disabled toilets.)

Staff members who do not have one of the red tokens should leave the building through the nearest available exit. Please make sure that you are aware of the nearest exit at all times.

Please try to avoid opening the fire doors, unless it is necessary for your escape. This is to prevent fire and smoke from spreading through the building.

Staff members who are responsible for students or visitors should ensure that they leave the building, through the nearest available exit, as quickly as possible.

Upon leaving the building please assemble in the main car park at the rear of the building, making sure that you are a safe distance away from the road. (In the South Building, please assemble in the car park at the rear of Newark Hall). Please do not wait at the front of the building or on the grass/pavement at either side. This is to prevent interference with fire fighters and to stop people from being injured by falling debris.

Please do not re-enter the building until you have been told that it is safe to do so. This applies even if the alarm has been switched off.

Evacuation Procedures for Students and Visitors Follow the instructions of staff at all times.

Stop whatever you are doing and leave the room that you are in as quickly as possible.

Upon entering the corridor please proceed to the nearest available exit. Make sure that you are aware of the nearest exit at all times.

Please try to avoid opening the fire doors, unless absolutely necessary. This is to prevent fire and smoke from spreading through the building.

Upon leaving the building please assemble in the main car park at the rear of the building, making sure that you are a safe distance away from the road. (In the South Building, please assemble in the car park at the rear of Newark Hall). Please do not wait at the front of the building or on the grass at either side. This is to prevent interference with fire fighters and to stop people from being injured by falling debris.

Please do not re-enter the building until you have been told that it is safe to do so. This applies even if the alarm has been switched off.

38


Please note that failure of students to follow these instructions could lead to disciplinary action being taken.

On hearing the fire alarm in the Exchange (Central Teaching Facility), you should leave the building immediately via the NEAREST fire exit, as indicated by the green signs hanging from the ceiling. Do not use the lift and do not stop to collect personal belongings. Report to your assembly point at the back of the building.

N.B. The fire alarm in the Business School North Building is tested by Estates every Wednesday morning at 9.40 am. (In the South Building the alarm is tested at 10.00 am every Wednesday morning). This is not a fire drill or an evacuation alarm, just an electrical test. Fire Exits And BarriersIn the North Building, the designated fire exits on the ground floor are to the rear of the building (Mondex doors) and the front main entrance. (In the South Building, the ground floor fire exits are located at the main entrance at the front of the building and the two doors on either side of the building in the teaching area foyer at the rear of the building. The fire exits for the large lecture theatre B52 are located at the top rear of the lecture theatre and via the external spiral stair cases or by the two exits at the front of the lecture theatre). The electronic doors open automatically when the fire alarm is activated. From the upper floors of the North Building you can either exit via the stairwells to the rear doors or use the fire exits to the front of the building onto the external spiral stairs. (In the South Building, there are two external spiral staircases, fire exits, on the upper floors which are located on the perimeter road side of the building or you can exit by the main staircase. From the large lecture theatre, B52, you can exit by the two fire exits at the top rear of the lecture theatre onto the external spiral staircases or exit from the two main doors at the front of the lecture theatre). Do not use the lifts. Make sure you know where your nearest fire exit is.

The fire barriers along each corridor and at the exit of each stairwell all close when the fire alarm is active. These doors are to restrict the spread of smoke and fumes in the event of a fire, but you may go through these doors to the exit. The large white doors in the North Building have glass at the top through which you should be able to see if the adjacent corridor is clear of smoke before opening them. (In the new building, the glass panelled fire barrier doors along each corridor on the upper floors will close automatically when the fire alarm sounds. Before entering a corridor, check that is free of smoke before opening the door.)

It is important to keep stairs and corridors clear of obstructions and free from combustible materials.

ACCIDENT

In an emergency or in case of serious injury, dial 8888 and ask for the Ambulance Service. State your name and location, and arrange for someone to direct ambulance attendants to the casualty.

When a minor injury has been sustained, one of the first aiders should be summoned. Report any accidents to the School Safety Officer, so that inspection/repair may be activated and a report form completed. FIRST AID

First Aid boxes are kept in Reception and with each First Aider. First Aid supplies are maintained by the current qualified First Aiders who are listed below:

Name Tel Room Email

39


Katherine Beers


[email protected]

Stephanie Gorst


[email protected]

Steve Moore 66630 B9a (NORTH BUILDING)

[email protected]



[email protected]

Maggie Rouse 66609 B41 (SOUTH BUILDING)

[email protected]

Vicky Story 66192 C40 (NORTH BUILDING)

[email protected]



[email protected]

Kieran Woodward


[email protected]

SCHOOL SAFETY ARRANGEMENTS Accident and Incident ReportingAll injuries, diseases and dangerous occurrences must be reported in line with the university procedures laid out in the University Safety Handbook and in Safety Office Circular P1/95A. University Report Forms are available from both Business School Reception Offices. The University Safety Office must be contacted immediately following major injuries and certain dangerous occurrences (refer to Safety Office Circular P5/96B for definitions).

School managers and supervisors are responsible for investigating all incidents in their areas to identify the causes and any remedial action required. The School Safety Officer will review the accidents occurring in the School on an annual basis for any emerging trends. Any significant findings will be brought to the attention of the Head of School.

Please report any accidents, injuries, dangerous occurrences.Forms are available from both Business School Reception offices.

Reporting of HazardsA hazard is any potential or actual situation that constitutes danger to the health and safety of any user of the School's premises or its buildings and equipment. Any member of the School who identifies any defects, faults or other safety hazards is responsible for taking action if it is within their competence to do so, otherwise, hazards should be reported to the School Safety Officer.

If you notice a fault within the building please report it to Reception who will inform the Porters/Estates.

Electrical SafetyThe School will comply with the University Code of Practice for Electrical Safety. All items of portable electrical equipment shall be inspected/tested in accordance with the University guidance. Inspection, testing and record-keeping is carried out by the Electrical Safety Officer (to be appointed). Any new items of electrical equipment including those which are brought from home must be added to the inventory and inspected/tested. Members of the School must report any problems arising with electrical equipment to the School Safety Officer.

Under no circumstances use equipment with obvious faults such as:

Loose plug assembly or cable grip Damaged mains supply lead Exposed internal parts Unusually noisy or cover loose Damaged casing

40









Hot in operation Advice on the Use of Visual Display UnitsGood seating and background lighting facilities are essential to avoid straining the back, eyes or arms, when using computers. Points to consider include:

Are there any distracting reflections or bright lights on or near the screen?

Are the screen, keyboard and mouse at comfortable heights and distances from the user?

Has the chair been adjusted so that the user's back is well supported? Is the worktop thickness small enough for the seat to be raised to a

comfortable height? Can the user still rest their feet on the floor? Is text displayed on the screen clear to read? Can the brightness, font size

and spacing, be adjusted to improve this? Ensure that colour screens are well focused and colours well aligned.

Regular users of computer keyboards are advised to take an hourly break from their machine and watch out for signs of eye strain, head aches, tingling sensations in the hands, pain in the wrists or arms, and back aches.

Manual HandlingThe movement of equipment or furniture constitutes a possible lifting hazard. It is essential to learn the correct method.

Do not try to lift too much, get help if necessary Make sure you can see where you are going Trolleys are available – please use one

For those members of the School who are regularly involved in manual handling, there are courses on lifting and handling available from the University Safety Office (13401). These are bookable through your line manager or via the School Safety Officer. For the movement of large or heavy items of furniture, please liaise with the Reception and Facilities staff.

SmokingThe University of Nottingham is a non-smoking organisation. Smoking is only permitted in designated smoking areas. This does not include toilets, corridors or any public rooms. The University's No Smoking policy is contained within the University Safety Handbook.

Fieldwork/PlacementsFieldwork is defined as any practical work carried out by staff or students of the University for the purpose of teaching or research in places which are not direct supervisory control of the University, but where the University is responsible for the safety of its staff and students or others exposed to their activities. This includes traditional field study trips and expeditions as well as visits by researchers into homes, organisations, or in the street.

The organiser or leader of the fieldwork activity is responsible for carrying out a risk assessment and putting together safe systems of work. Issues such as equipment, training, lone working, health matters, first aid, transport, and insurance must be considered. Individuals taking part in the fieldwork activity must be provided with adequate information and instruction in order for them to be able to participate in the activity as safely as is reasonably practical. Further details and references may be found at http://www.nottingham.ac.uk/safety/publications/circulars/fieldwk.html

Out-Of-Hours WorkingThe Business School buildings are normally open from 8.00am to 6.30pm, Monday to Friday. Staff and Postgraduate students can gain access outside these times through the rear doors of the building by inserting their University card into the machines next to those doors. Access to the building outside the above times

41

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is not permitted for undergraduate students. Before leaving the building make sure that windows are closed and doors are locked. Staff and students should ensure that they sign the out of hours log (located at the entances to both building) when entering and leaving the Building outside of normal office hours (i.e. before 8.00am and after 6.30pm during week days and at any time during the weekend).

Families And Friends Friends and children of people in the School may occasionally and briefly visit staff and researchers, without special permission, providing children are fully supervised and restricted to their parent's office or the Staff Common Room. The terminal rooms are not suitable for young children and care needs to be taken to ensure that children do not play in the lift or on the stairs. Permission does need to be obtained from the Safety Officer before friends or children can visit the School more often or for longer periods than this. This is to ensure that all adults are aware of security issues and the Safety Policy and that children are adequately supervised in a suitable room. Open WalkwaysThe building has open walkways across the atria on the first and second floor. These walkways should not be used as a main circulation route. Children should also be prevented from using these walkways.

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MA/ MSc Programmes Handbook 2008-2009

INDEX

Academic Offences, 5, 6, 28, 33Academic Support, 21, 24Accommodation, 21Accreditation, 30Assessment, 29, 31, 32, 33Attendance requirements, 1, 5

Business Library, 19

Career Development, 14-19Central Support, 21Centre for English Language Education, 21Chaplaincy, 23Collecting coursework, 8Complaints and Appeals, 35Computing facilities, 12Computer technicians, 12Counselling service (University), 21Coursework coversheets, 26

Data Protection Act, 5, 19, 25Dates of term, 4Deadlines, 18, 26Disability Liaison Officer, 23, 24Dissertation talk, 3Dissertations, 3, 18, 30, 32

e-mail, 9Electronic noticeboard, 8Examinations, 33Extensions (coursework), 27Extenuating Circumstances, 32, 33

Financial Support, 21

Group work, 6

Health and safety, 37-44 inside back coverHealth Centre (Cripps), 22

Interlibrary loans, 8International office, 21Key Dates, 4Late submission of coursework, 27Lectures, 2, 5Lockers, 8

MA/MSc Societies, 36Marking classifications, 28Missing exams, 33

Module evaluation forms (SET/SEM), 7, 35Module Option Talks, 2

Nexus, 5, 9-18, 25,26, 35,36Noticeboards, 8, 16

Personal tutors, 1, 7Photocopy Cards, 8Pigeon holes, 8Plagiarism, 6, 28, 33Printing credit, 12Procedure for mark review, 34Proof of Study Letters, 8

Quality Manual, 2, 33, 34

Reassessments, 31Receipt for the Submission of Coursework, 26Referencing, 28Resit examinations, 34Resources Room, 12Results 33

Sports Facilities, 22Staff Student Feedback Committee, 7, 35 Student Records, 11Student Representatives, 35Student Support Officer, 2, 7, 20, 26, 27, 33Student’s Union, 22Submitting coursework, 26

Postgraduate Office and Reception, 7, 19, 27, 34 Website, 8Wireless Network, 13

MSc in Industrial Engineering and Operations Management

- 46 -


Semester One:

Core ModulesModule code Module name CreditsN1DC09 Introduction to Managing Operations 10N1DC10 Quality Management and Quality Techniques 15N1DC11 Supply Chain Planning and Management 15

Semester Two:

Core ModulesModule code Module name CreditsN1DC12 Operations Strategy 10N1DC13 Design of Operations Facilities and Systems 15N1DC14 Management Science for Decision Support 15

GROUP A

Semester One: N1C812 Managing Service Operations 10N1DC15 Project Management 10N1DC23 Performance Measurement and Lean Techniques (A or C)1 10

Semester Two:N1C813 Modelling and Simulation 10N1DC18 Managing International Operations 10N1DC22 Supply Chain Management in Practice 10

GROUP C

Semester One:N1DC23 Performance Measurement and Lean Techniques (A or C)1 10MM4WOJ Industrial Ergonomics: Jobs, Culture, Change 10

Semester Two:MM4HCI Human-Computer Systems 10

GROUP D

Semester One:MM3CNG Concurrent Engineering 10MM4CIM Computer Integrated and Flexible Manufacture 10

Semester Two:MM4LMA Lean Manufacturing1 10MM4RPD Rapid Product Development 10MM4TKM Technology and Knowledge Management 10

Each Student must choose at least 20 credits of modules from Groups C (Ergonomics/Human Factors) and D (Engineering and Engineering Management), plus a further 20 credits from any of Groups A (Operations Management), C (Ergonomics/Human Factors) or D (Engineering and Engineering Management) across Semesters One and Two. Normally twenty credits of elective modules must be chosen in the first semester and twenty in the second semester.

- 47 -


1 Only one of Performance Measurement and Lean Techniques (N1DC23) and Lean Manufacturing (MM4LMA) may be selected.

Industrial Engineering and Operations Management Research Dissertation (60 credits). Students will prepare an individual dissertation (N1DC21) on an approved subject relevant to the MSc in Industrial Engineering and Operations Management. The Research Dissertation will emphasise leading edge thinking in the theory and practice of the subject, through critical awareness of current published research and research methods.

MSc Operations Management

Semester One:

Core Modules Module code Module name CreditsN1DC09 Introduction to Managing Operations 10N1DC10 Quality Management and Quality Techniques 15N1DC11 Supply Chain Planning and Management 15

- 48 -


Semester Two:

Core ModulesModule code Module name CreditsN1DC12 Operations Strategy 10N1DC13 Design of Operations Facilities and Systems 15N1DC14 Management Science for Decision Support 15

GROUP A

Semester One:N1C812 Managing Service Operations 10N1DC15 Project Management 10N1DC23 Performance Measurement and Lean Techniques (A or C)1 10


GROUP B

Semester One:N14G02 Finance and Accounting 10N14B37 Business Economics 15

Semester Two:N14G03 Marketing for Entrepreneurs 10N14G05 Innovation Management 10N14114 Strategic Human Resource Management 15

GROUP C

Semester One:N1DC23 Performance Measurement and Lean Techniques (A or C) 1 10MM4WOJ Industrial Ergonomics: Jobs, Culture, Change 10

Semester Two:MM4HCI Human-Computer Systems 10

GROUP D


Semester Two:MM4LMA Lean Manufacturing 1 10MM4RPD Rapid Product Development 10MM4TKM Technology and Knowledge Management 10

- 49 -


Each Student must choose at least 30 credits of modules from Groups A (Operations Management) and B (Business and Management), including at least 10 credits from each, plus a further 10 credits from any of Groups A (Operations Management), B (Business and Management), C (Ergonomics/Human Factors) or D (Engineering and Engineering Management) across Semesters One and Two. Normally twenty credits of elective modules must be chosen in the first semester and twenty in the second semester.1 Only one of Performance Measurement and Lean Techniques (N1DC23) and Lean Manufacturing (MM4LMA) may be selected.

Operation Management Research Dissertation (60 credits). Students will prepare an individual dissertation (N1DC19) on an approved subject relevant to the MSc in Operations Management. The Research Dissertation will emphasise leading edge thinking in the theory and practice of the subject, through critical awareness of current published research and research methods.

MSc Operations Management and Manufacturing Systems

Semester One:

Core ModulesModule code Module name CreditsN1DC09 Introduction to Managing Operations 10N1DC10 Quality Management and Quality Techniques 15N1DC11 Supply Chain Planning and Management 15

Semester Two:

Core ModulesModule code Module name Credits

- 50 -


N1DC12 Operations Strategy 10N1DC13 Design of Operations Facilities and Systems 15N1DC14 Management Science for Decision Support 15

GROUP A

Semester One:N1C812 Managing Service Operations 10N1DC15 Project Management 10N1DC23 Performance Measurement and Lean Techniques1 10


GROUP D


Semester Two:MM4LMA Lean Manufacturing1 10MM4RPD Rapid Product Development 10MM4TKM Technology and Knowledge Management 10

Each Student must choose 40 credits of modules from Groups A (Operations Management) and D (Engineering and Engineering Management) including at least 20 credits from Group A (Operations Management) and 10 credits from Group D (Engineering and Engineering Management) across Semesters One and Two. Normally twenty credits of elective modules must be chosen in the first semester and twenty in the second semester.1 Only one of Performance Measurement and Lean Techniques (N1DC23) and Lean Manufacturing (MM4LMA) may be selected.

Operations Management and Manufacturing Systems Research Dissertation (60 credits). Students will prepare an individual dissertation (N1DC20) on an approved subject relevant to the MSc in Operations Management and Manufacturing Systems. The chosen subject will be relevant to manufacturing industry. The Research Dissertation will emphasise leading edge thinking in the theory and practice of the subject, through critical awareness of current published research and research methods.

- 51 -


MSc Supply Chain and Operations Management

Semester One:

Core ModulesModule code Module name CreditsN1DC09 Introduction to Managing Operations 10 N1DC10 Quality Management and Quality Techniques 15 N1DC11 Supply Chain Planning and Management 15N14G02 Finance and Accounting 10

Semester Two:

Core ModulesModule code Module name CreditsN1DC22 Supply Chain Management in Practice 10N1DC18 Managing International Operations 10N1DC13 Design of Operations Facilities and Systems 15

- 52 -


N1DC14 Management Science for Decision Support 15

Elective Modules (20 Credits)

Semester One:N1C812 Managing Service Operations 10N1DC23 Performance Measurement and Lean Techniques 10N1DC15 Project Management 10

Semester Two:N1DC12 Operations Strategy 10N1C813 Modelling and Simulation 10N14G03 Marketing for Entrepreneurs 10N14G05 Innovation Management 10

Normally, each student must choose 10 credits of elective modules in Semester One and 10 credits in Semester Two.

Other elective modules may be selected from those offered within the MA/MSc programmes of the Business School or other schools subject to the approval of the Director of MA/MSc Programmes and subject to meeting any pre-requisite background required.

Supply Chain and Operations Management Research Dissertation (60 credits). Students will prepare an individual dissertation (NI4C24) on an approved subject relevant to the MSc in Supply Chain and Operations Management. The Research Dissertation will emphasise leading edge thinking in the theory and practice of the subject, through critical awareness of current published research and research methods.

MSc INDUSTRIAL ENGINEERING AND OPERATIONS MANAGEMENT ASSESSMENT REGULATIONS

MSc OPERATIONS MANAGEMENT ASSESSMENT REGULATIONS

MSc OPERATIONS MANAGEMENT AND MANUFACTURING SYSTEMS ASSESSMENT REGULATIONS

MSc SUPPLY CHAIN AND OPERATIONS MANAGEMENT ASSESSMENT REGULATIONS

The Postgraduate Assessment Regulations can be found in Section 3.5 of this booklet (pg 28-33).

A Pass with MERIT will be awarded to Postgraduate Masters, Diploma and Certificate students who achieve an overall credit weighted mark of at least 60%. An overall credit weighted mark of 59% will be considered by the examination board for a potential border line Pass with MERIT.

A Pass with DISTINCTION will be awarded to Postgraduate Masters, Diploma and Certificate students who achieve an overall credit weighted mark of at least 70%.

- 53 -


An overall credit weighted mark of 68% will be considered by the examination board for a potential border line Pass with DISTINCTION.

In such cases the Examiners will take into account other relevant performance metrics (e.g. balance of paper classifications or the result of a viva voce examination if held) to determine if the classification may be raised to the next highest classification.

For the award of Postgraduate Diploma students must have gained a pass mark of 40% or more in 80 credits worth (which can include the Dissertation), and a weighted average of at least 40% with no module marks of less than 30%.

- 54 -


SEMESTER ONE MODULES

MM3CNG Concurrent Engineering

Credits 10 Credits, Level 3

Module Convenor Janet Folkes

Other Teaching Staff None

Aims

Learning Objectives and Outcomes

Summary of ContentThis module introduces the fundamental principles, tools and techniques required

for concurrent engineering from both technological and managerial perspectives. The module concentrates on product design and the integration of design and manufacture.

Assessment1.5 Hour Examination (60%); Coursework (40%)

- 55 -

MM4CIM Computer Integrated and Flexible Manufacture


Module Convenor S.M. Ratchev


Aims


Summary of ContentCIM introduction, definitions, business objectives, factory layouts. CNC machine

tools. Configurations, tooling, process control and monitoring, machining centres, open architecture controllers. Flexible assembly systems, part mating theory, assembly operations, assembly robots and feeding devices, flexible assembly automation. GT and cellular manufacture. Group technology, component grouping and cell formation. Design of manufacturing cells. Sequence control, interlocks, error detection and recovery. Material handling systems. Strategies, equipments, tasks. Integrated quality control. Integrated manufacturing systems. Flexibility and configurability, elements and hierarchical structures. Computer control of manufacturing systems. Requirements, control networks, interfacing and data transmission. Planning and scheduling tasks in CIM. Resource and capacity planning. Shop floor control and scheduling. Modern manufacturing concepts.

Assessment2 Hour Examination (60%); Coursework (Group Report) (40%)


MM4WOJ Industrial Ergonomics: Jobs, Culture, Change


Module Convenor A.W. Stedmon


AimsThis module develops an understanding of the ways that jobs and work can be

designed to support both organisation and worker needs.


Summary of ContentHuman aspects of work systems. Human-centred systems design. Motivation and

job satisfaction. Job design. team working, team design, virtual teams. Quality of working life. Implementation of change; participation in design, implementation. Selection, training. Shiftwork. Evaluation of change

Assessment2 Hour Examination (100%)

N14B37 Business Economics



Module Convenor Tim Bailey


AimsTo provide students who have no previous training in economics with a knowledge

and understanding of key economic concepts and tools of analysis relevant to the student of business.

Learning Objectives and OutcomesKnowledge and understandingThis module develops a knowledge and understanding of:Markets - the development and operation of markets for resources, goods and

services

Intellectual skillsThis module develops:Being able to think critically and be creative: manage the creative processes in

self and others; organise thoughts, analyse, synthesise and critically appraise. This includes the capability to identify assumptions, evaluate statements in terms of evidence, detect false logic or reasoning, identify implicit values, define terms adequately and generalise appropriately

Being able to solve complex problems and make decisions: establish criteria, using appropriate decision-making techniques including identifying, formulating and solving business problems; and the ability to create, identify and evaluate options; the ability to implement and review decisions

Using information and knowledge effectively: scanning and organising data, synthesising and analysing in order to abstract meaning from information and to share knowledge

Numeracy and quantitative skills including the development and use of relevant business models</ul>

Summary of ContentMarkets, Market structure, Market failure, International trade, Macroeconomic

policy

Assessment2 Hour Examination (75%); Coursework (1,500 word essay) (25%)

N14G02 Finance and Accounting

Credits Level 4, 10 Credits

Module Convenor Nongnooch Kuasirikun



AimsAn area that causes concern to many entrepreneurs is a lack of competence and

understanding in accounting and finance issues that relate to their business or business plan. This modules aims to provide students with an understanding of basic accounting principles and analysis as well as the various sources of finance available to entrepreneurs, and the uses to which they are best applied.


servicesFinance - the sources, uses and management of finance; the use of accounting

and other information systems for managerial applicationsBuisness Policy and Strategy the development of appropriate policies and

strategies within a changing environment, to meet stakeholder interests




Numeracy and quantitative skills including the development and use of relevant business models

Professional practical skillsThis module develops:The ability to conduct research into business and management issues either

individually or as part of a team through research design, data collection, analysis, synthesis and reporting

Transferable (key) skillsThis module develops:Effective two-way communication: listening, effective oral and written

communication of complex ideas and arguments, using a range of media, including the preparation of business reports</ul>

Summary of ContentEntrepreneurial activity can only succeed if supported by appropriate resources

that are then managed to promote economic activity. It is often the case that entrepreneurs have insufficient personal funds to develop a business without resort to external providers of finance. This module will explore the major themes within accounting and finance that are relevant to entrepreneurs. The first part of the module examines internal accounting procedures and accountability to external stakeholders. The second part examines how entrepreneurs finance their venture and the different sources of funds involved at different stages of development.


AssessmentExam (2 hours) (50%); Coursework (3,500 word Group Project) (50%)


N1C812 Managing Service Operations


Module Convenor Ramakrishnan Ramanathan


AimsThis module provides an understanding of the issues involved in managing service

operations. It identifies the differences between manufacturing and service organisations and illustrates the role of the operations function in service industries. Students will learn to analyse and design effective service operations.

Learning Objectives and OutcomesKnowledge and understandingThis module develops a knowledge and understanding of:The development and operation of markets for resources, goods and services.Customer expectations, service and orientation.The management of resources and operations.

Intellectual skillsThis module develops:Effective qualitative problem solving and decision making skills.The ability to create, evaluate and access a range of options, together with the

capacity to apply ideas and knowledge to a range of business and other situations.

Professional practical skillsThis module develops:Qualitative skills including the ability to work with case studies.The ability to conduct research into business and management issues, either

individually or as part of a team, including a familiarity with a range of business data and research resources and appropriate methodologies.

Transferable (key) skillsThis module develops:Effective oral and written communication skills in a range of traditional and

electronic media.Effective self-management in terms of time, planning and behaviour, motivation,

self-starting, individual initiative and enterprise.</ul>

Summary of ContentThis module provides an understanding of the issues involved in managing service

operations. It identifies the differences between manufacturing and service organisations and illustrates the role of the operations function in service industries. Students will learn to analyse and design effective service operations.

Assessment2 Hour Examination (80%); Coursework (20%)

N1DC09 Introduction to Managing Operations

Credits 10 Credits, Level D


Module Convenor Jane Guinery


AimsTo give students an appreciation of the importance of operations to business

success. To provide them with the knowledge and understanding of how the key variables of a business inter-relate. To provide an introduction to the analytical skills to understand business operations and processes. To provide them with examples of current good practice.

Learning Objectives and OutcomesKnowledge and understandingThis module develops a knowledge and understanding of:Customers - customer expectations, service and orientationOperations - the management of resources and operations; information systems;

the development, management and exploitation of information systems and their impact upon organisations








Summary of ContentThe core nature of operations management and its importance in promoting

efficient and competitive business. Balancing the key variables of demand, resources, capacity, inventory and performance. Relationship between operations, marketing and finance. Strategic and day-to-day issues in operations manufacturing and service businesses. Global trends in operations management and the influence of changing markets and technology developments on operating concepts. Case studies of successful practice.



N1DC10 Quality Management and Quality Techniques


Module Convenor James Tannock


AimsQuality and its management are key aspects of modern business, and have a great

impact on both industrial and service sector enterprises. This module aims to develop an understanding of the issues involved and the approaches employed in quality management, and a knowledge of the techniques of quality improvement.

Learning Objectives and OutcomesKnowledge and understandingThis module develops a knowledge and understanding of:People - the management and development of people within organisationsOperations - the management of resources and operations; information systems;


Buisness Policy and Strategy the development of appropriate policies and strategies within a changing environment, to meet stakeholder interests

Pervasive Issues - these would include sustainability, globalisation, corporate social responsibility, diversity, business innovation, creativity, enterprise development, knowledge management and risk management

Intellectual skillsThis module develops:Being able to solve complex problems and make decisions: establish criteria,

using appropriate decision-making techniques including identifying, formulating and solving business problems; and the ability to create, identify and evaluate options; the ability to implement and review decisions



Professional practical skillsThis module develops:Effective use of CIT</ul>

Summary of ContentThere are two main divisions of the material:a) Quality Management. Historical introduction to the development of quality

management thinking. The need for quality, definitions, ideas and concepts of quality. Quality gurus: Deming, Juran, Crosby, Taguchi, etc. Variation and quality improvement, problem-solving tools, Kaizen, Six Sigma. Culture change for Total Quality Management (TQM); empowerment, team-building, motivation. Business excellence awards (MBNQA, EFQM). Quality Management Systems (ISO 9000); auditing and certification. Quality economics, quality performance measures, benchmarking. Supply chain quality. Service quality.

B) Quality Techniques. Process capability: Variation Risk Management, loss functions, capability assessment. PCIs, non-normality, Six Sigma approaches. SPC charts: Shewhart charts for attributes and variables.


CUSUM, EWMA. Acceptance sampling for attributes and variables. Advanced quality planning - QFD and FMEA. Quality Data management. Taguchi Statistical Robust Design. Total Preventative Maintenance.

Assessment2 Hour Examination (80%); Individual computer-based assignment (20%)


N1DC11 Supply Chain Planning and Management


Module Convenor Luc Muyldermans

Other Teaching Staff Bart MacCarthy

AimsThe module aims to provide a thorough understanding of the problems that arise in

planning and control in contemporary businesses from a supply chain perspective. It provides an introduction to the fundamentals of planning and control for supply chain and production management; planning, scheduling and control approaches relevant to contemporary operations; an appreciation of the challenges and difficulties in production activity control and an introduction to the extended enterprise. It further emphasises the role of information integration and the role of enterprise resource planning (ERP) systems. The module focuses on models and techniques, whereas the more organisational aspects are covered in the sister module N1DC22 Supply Chain Management in Practice.



Communication and Information Technology (CIT) - - comprehension and use of relevant CIT for application in business and management


Supply chain planning models and techniques






Effective qualitative and quantitative problem solving and decision making skills.

Transferable (key) skillsThis module develops:The ability to apply supply chain management understanding and techniques in a

range of settings.</ul>

Summary of ContentModule content is divided into three major parts.


1. Fundamental planning and control concepts for supply chain and production management: fundamental concepts and key variables; the importance of effective and efficient order fulfilment processes; classification of manufacturing enterprises. Inventory - forms, functions, decisions, models (EOQ, POQ, quantity discounts, re-order point order quantity model (R, Q), one-for-one replenishment model (S-1, S0, newsvendor model). Forecasting for supply chain and production management: qualitative and quantitative approaches (moving average, exponential smoothing, Holt's method, decomposition, regression and causal modelling).

2. Planning, Scheduling and Control approaches: aggregate planning; hierarchical planning and control; MRP-based planning and control; capacity management strategies; JIT principles, kanban systems; Theory of constraints (TOC) and Optimised Production Technology (OPT). Introduction to Shop Floor Scheduling and Sequencing.

3. The extended enterprise: fundamental concepts and definitions in supply chain management and logistics; planning and control for multi-site operations; the bullwhip effect; Enterprise Resource Planning (ERP) systems.

Assessment2 Hour Examination (75%); Group project/assignment (3,500 word report) (25%)


N1DC15 Project Management


Module Convenor Christos Braziotis


AimsThe module introduces fundamental concepts in project management. Students

will gain understanding of the scope and variety of project types, understand key variables in project management and learn methods, techniques and approaches that are important in successfully managing projects to meet objectives in a wide range of contexts.



- The nature of projects and project management in contemporary organisations.- Critical success factors in project management.







The ability to produce research reports on project management.


communication of complex ideas and arguments, using a range of media, including the preparation of business reports

The ability to apply project management skills.</ul>

Summary of ContentDefinitions and classifications of projects. Objectives in project management - time,

costs, quality. Resources and resource management. Critical Path Methods and resource scheduling. Performance measurement and costs. Project lifecycles. Project teams and leadership in project management. Managing risk in projects. Analysis of project successes and failures. Project Management software.


Assessment2 hour examination (70%); Group Coursework (3,000 word group report) (30%)


N1DC23 Performance Measurement and Lean Techniques

Credits 10 Credits Level D

Module Convenor Kul Pawar

Other Teaching Staff Kim Hua Tan

AimsTo survive in a competitive environment all businesses have to optimise the

planning and utilisation of their resources. Targets have to be set, and resources (financial, capital and human) have to be co-ordinated and managed to achieve high levels of output with the minimum of waste. This module aims to give participants: an understanding of productivity, and the analytical skills to achieve incremental and step changes in performance: the skills to develop and apply work standards in manufacturing and service planning and control; and the knowledge and understanding to design performance systems. In particular, the module addresses the concepts, tools and techniques that are essential to creating world class lean manufacturing and service organisations.

Learning Objectives and OutcomesKnowledge and understandingThis module develops a knowledge and understanding of:Operations - the management of resources and operations; information systems;







Effective performance within team environments and the ability to recognise and utilise individuals' contributions in group processes and to negotiate and persuade or influence others; team selection, delegation, development and management



Summary of ContentConcept and importance of performance measurement within the context of supply

chain and operations management. Financial, non-financial, single and multi-factor measures. Approaches and techniques for developing customer


facing and internal measures such as Balanced Scorecard, Supply Chain Operations Reference (SCOR) model. Selection and application of key performance indicators. Importance of intra and inter-organisational benchmarking and approaches to target setting. Techniques for continuous improvement. The identification and elimination of sevel types of waste in manufacturing and non-manufacturing operations. Practices associated with lean operations. Value stream mappoing of manufacturing and service operations in the extended enterprise. Understanding and application of techniques such as visual management (5S), set-up reduction and poke yoke.

AssessmentExamination (2 hours) (100%)


SEMESTER TWO MODULES

MM4HCI Human-Computer Sytems


Module Convenor S.C. Sharples

Other Teaching Staff S.Cobb

AimsThis module describes the growth of IT and human-computer interaction. It

examines the concepts and methods available for the analysis, design and evaluation of computer-based systems in order to produce usable human-computer interfaces through hardware, software and job design.


Summary of ContentIntroduction to Human Computer Interaction, User interface design, Evaluation of

computer interfaces, HCI design: user needs, methods and models, The world wide web and hypertext, Virtual Reality, wearables and the "disappearing computer", Computers in context, Computers and collaboration, Natural language and speech interfaces, HCI in practice, advanced display systems.

Assessment2 hour Examination (70%) (70%); Coursework (30%) (30%)


MM4LMA Lean Manufacturing

Credits 10 credits, Level 4

Module Convenor TBC


AimsTo introduce students to the concepts of Lean manufacturing and to the tools and

techniques appropriate to its implementation. To highlight issues that may arise when implementing such an approach into real manufacturing situations.


Summary of ContentIntense global competition is driving manufacturing businesses to ever higher levels

of efficiency. A series of tools, techniques and methods aimed at waste reduction have been collected under an umbrella heading of 'Lean' manufacturing. Principles of Lean Manufacturing will be introduced and the contribution it can make to efficiency explained. The available tools will be described in some detail and a series of case studies used to further understanding as to how these methods may be used in real industrial situations. Whilst the importance of people and change will be considered within the context of introducing Lean Manufacturing the module will concentrate on manufacturing systems may be designed to be lean yet robust to the disturbances that inevitabely occur in real manufacturing environments. The issues associated with introducing new products into established manufacturing plants will also be considered.

Assessment2 hour Examination (70%); Coursework (Case Study) (30%)


MM4RPD Rapid Product Development

Credits 10 credits, level 4

Module Convenor J.I. Segal


Aims


Summary of ContentThis module will cover a range of technologies involved in modern product

development and the support systems needed to help reduce development time and cost of products and assemblies. Topics addressed will include Responsive Manufacturing, Rapid Prototyping, Rapid Tooling and Rapid Manufacturing technologies, high speed and 5-axis machining, agile fixturing systems, Reverse Engineering and CAD/CAM requirements for rapid product development.

Assessment2 Hour Examination (70%); Group Presentation (20%); Coursework (10%)


MM4TKM Technology and Knowledge Management


Module Convenor TBC


AimsTo introduce students to the concepts of Technology and Knowledge Management

and to the tools and techniques which may be used for its effective use within engineering businesses. To highlight issues that may arise when implementing such an approach companies.


Summary of ContentTechnology based businesses, such as engineering companies, have a need to

manage all aspects of the technology they exploit within the business. A 'cradle to grave' understanding of the role of technology within the company is required. Content will include the identification of appropriate technologies, methods by which it is acquired, its implementation and exploitation. Emphasis will be placed on high technology companies and the approaches and strategies required.

Assessment1.5 Hour Examination (60%); Coursework (case study) (40%)


N14114 Strategic Human Resource Management


Module Convenor Peter Samuel


AimsTo illustrate the relationship between HRM issues and organisational context; to

show how HR decisions relate to organisational strategies.

Learning Objectives and OutcomesKnowledge and understandingThis module develops a knowledge and understanding of:People - the management and development of people within organisationsBuisness Policy and Strategy the development of appropriate policies and

strategies within a changing environment, to meet stakeholder interestsPervasive Issues - these would include sustainability, globalisation, corporate

social responsibility, diversity, business innovation, creativity, enterprise development, knowledge management and risk management

Ability to recognise and address ethical dilemmas and corporate social responsibility issues, applying ethical and organisational values to situations and choices







Transferable (key) skillsThis module develops:High personal effectiveness: critical self-awareness, self-reflection and self-

management; time management; sensitivity to diversity in people and different situations and the ability to continue to learn through reflection on practice and experience</ul>

Summary of Content


'High commitment' models of HRM, recruitment and selection, training and development, performance-related pay, managing diversity, employment relations, comparative/international HRM.



N14G03 Marketing for Entrepreneurs


Module Convenor Mona Moufahim


AimsThe module is designed to provide students from a non-business background with a

grounding in Marketing. However the focus is the application of marketing in entrepreneurial type businesses.


servicesCustomers - customer expectations, service and orientationBuisness Policy and Strategy the development of appropriate policies and

strategies within a changing environment, to meet stakeholder interests








High personal effectiveness: critical self-awareness, self-reflection and self-management; time management; sensitivity to diversity in people and different situations and the ability to continue to learn through reflection on practice and experience

The ability to combine theoretical and empirical analysis.</ul>

Summary of ContentThe module sessions will be as follows. Introduction to Marketing; Marketing

Planning Process; Analysis of Market Opportunities; Buyer Behaviour; Market Segmentation and Targeting; Positioning; Changing Products and Brands; Marketing Communications; Pricing; Distribution and retailing


AssessmentIndividual project (5000 words) (100%)


N14G05 Innovation Management

Credits Level 4, 10 credits

Module Convenor Simon Mosey

Other Teaching Staff Hannah Noke

AimsTo help students to understand the knowledge and skills required to manage

innovation by considerating a number of different perspectives; industrial perspectives, innovation within an organisation, and finally innovation from a managerial perspective.

Learning Objectives and OutcomesKnowledge and understandingThis module develops a knowledge and understanding of:Pervasive Issues - these would include sustainability, globalisation, corporate

social responsibility, diversity, business innovation, creativity, enterprise development, knowledge management and risk management



Professional practical skillsThis module develops:Effective performance within team environments and the ability to recognise and

utilise individuals' contributions in group processes and to negotiate and persuade or influence others; team selection, delegation, development and management



High personal effectiveness: critical self-awareness, self-reflection and self-management; time management; sensitivity to diversity in people and different situations and the ability to continue to learn through reflection on practice and experience</ul>

Summary of ContentDefinition of Innovation Management; Innovation Strategy; Paths, Positions and

Processes, Management techniques, Learning from Markets, Integration for Approaches, Protection of Innovative Ideas

AssessmentIndividual Report (70%); Group Presentation (30%)

N1C813 Modelling and Simulation



Module Convenor Mike Byrne


AimsSimulation is an important tool for aiding the design and management of operations

in manufacturing and service industries. The module introduces the principles, roles and practice of modelling in general, and of simulation in particular. The mechanics of simulation, the conduct of a simulation study and the software available will all be covered. A hands-on exercise demonstrates the use of a particular software package and its application in a practical context.

Learning Objectives and OutcomesKnowledge and understandingThis module develops a knowledge and understanding of:The use of accounting and other information systems for managerial applications.The comprehensive use of relevant communication and information technologies

for application in business and management.Development of models and their use in management of organisations.

Intellectual skillsThis module develops:Effective quantitative problem solving and decision making skills.The ability to create, evaluate and access a range of options, together with the

capacity to apply ideas and knowledge to a range of business and other situations.

Professional practical skillsThis module develops:Numeracy and quantitative skills including data analysis, interpretation and

extrapolation.The ability to apply business models to business problems and phenomena.The effective use of communication and information technology (CIT) skills for

business applications.

Transferable (key) skillsThis module develops:The ability to extract external key features of a business situation into a

model.</ul>

Summary of ContentIntroduction: systems and modelling. The simulation approach. Discrete event

simulation. Computer simulation and software. Random sampling, experimental design and interpretation of results. Continuous system simulation. Hands on work with an appropriate simulation software package and associated assessed exercise.

Assessment2 Hour Examination (60%); Coursework (Simulation assignment) (40%)

N1DC12 Operations Strategy


Module Convenor Kim Hua Tan



AimsSuccessful firms regard operations as a source of competitive advantage, and think

strategically about operations. Operations constitute a value chain beginning with product/service design, which includes process design, suppliers, manufacturing, distribution, customer service, and environmental impact. This module aims to develop an understanding of operations strategies to develop all aspects of this value chain for competitive advantage.




The way in which operations capabilities can be used to enhanced and complement the capabilities of other organisational functions.






Leadership and performance management: selecting appropriate leadership style for different situations; setting targets, motivating, monitoring performance, coaching and mentoring




Summary of ContentContext of operation strategy, operations as a value chain. The range of strategic

decisions within operations, and how they affect the ability of the firm to achieve its goals. The impact on operations of the many dimensions of competition such as process development, quality, speed, flexibility, innovation and delivery. Trade-Offs. Operations in the virtual and extended enterprises.


Assessment2 Hour Examination (70%); Group Coursework Assignment (3,000) words (30%)


N1DC13 Design of Operations Facilities and Systems



Other Teaching Staff Christos Braziotis

AimsTo give students the knowledge and analytical skills to evaluate the influence of

markets, raw materials, labour, government policy etc on strategic decisions for location of manufacturing and service facilities in a dynamic global economy. To provide the analytical skills for the design of layouts which optimise performance, minimise operating costs, and support strategic marketing and business objectives.













Summary of ContentStrategic issues in the location of business in a global environment. Location

models and the analysis of factors influencing the optimum selection of


country, region and location. The facilities planning process and the optimum design of layouts. Lean manufacturing. Cell manufacturing and just in time production. Material handling and integrated production systems. Warehousing and logistics. Quantitative approaches to location and layout modelling. Computer aided layout design. Planning techniques. Design for next generation manufacturing and services.

Assessment2 Hour Examination (70%); Group coursework assignment of a consisting of a practical location and/or layout analysis (30%)


N1DC14 Management Science for Decision Support


Module Convenor Luc Muyldermans

Other Teaching Staff Mike Byrne

AimsThe module aims to provide an understanding of the methods and techniques of

Management Science with applications in business and industry, including Operations Management and related areas. Students should learn how to apply the more common techniques for a range of problems.





Management science models and solution techniques








Effective use of CIT

Transferable (key) skillsThis module develops:The ability to apply management science techniques</ul>

Summary of ContentThe emphasis in this module is on formulating (modelling) and solving models with

spreadsheets. The topics covered include: modelling principles,


optimisation and linear programming, network models, introduction to integer programming, key concepts of probability and uncertainty, decision theory, queuing systems and simulation.

Assessment2 Hour Examination (70%); Individual assignment/project (30%)


N1DC18 Managing International Operations


Module Convenor James Tannock

Other Teaching Staff Christos Braziotis, Kul Pawar

AimsThis module focuses on managing manufacturing and service operations across

national boundaries to provide an organisation with competitive advantage.


servicesCustomers - customer expectations, service and orientationOperations - the management of resources and operations; information systems;














Summary of ContentManaging operations within an international context. Scope, nature and type of

international operations. Competitive strategies for global business in manufacturing and services. Investment in emerging/developing economies. Emerging patterns and structures of international operations and their implications for managers. The global extended enterprise. Manufacturing facilities: location decisions and criteria. Local supplier bases, regional/country supplier issues. Cultural issues in location. Operating under different cultural norms. Managing international supply chains. Design and planning of global supply chain networks. Organisation, contextualisation and management of outsourced operations. Quality management in an intenational context. Developing and aligning common quality vision, standards and practices. Management of international logistics networks. Environment and sustainability issues in international operations.

Assessment2 Hour Examination (70%); Individual coursework assignment 2,000 words (30%)


N1DC22 Supply Chain Management in Practice

Credits 10 Credits Level D

Module Convenor Christos Braziotis

Other Teaching Staff Luc Muyldermans, Kul Pawar

AimsThe module aims to give an in-depth coverage of Supply Chain management and

Logistics in the context of contemporary operations, taking into account the major competitive drivers of efficiency and responsiveness and the solutions enabled by new technologies. The module addresses the scope, impact and importance of SC and Logistics management and the major decisions that need to be made in today's world of global supply and global markets.










Effective performance within team environments and the ability to recognise and utilise individuals' contributions in group processes and to negotiate and persuade or influence others; team selection, delegation, development and management



Summary of Content


Module content is divided into four parts. (1) Supply Chain concepts: Classification of supply chains and networks. The importance of supply chain management. The procurement function. Supply chain dynamics.

(2) Supply chain network design and planning. Buyer-supplier relationships and decisions. Sourcing decisions and lean procurement. Network models. Inventory positioning. Coordination and integration. Collaborative forecasting, planning and replenishment.

(3) Logistics management: The relationship between logistics and SCM - scope of the logistics function. Transport and distribution management. Technologies for logistics and SC management. Outsourcing the Logistics function - 3PL and 4PL.

(4) Supply chain and reverse logistics strategies. Performance, costs, agility and robustness in SCM and Logistics. Supply chain and logistics solutions in major sectors. Strategic planning for integrated SCM and logistics solutions. Benchmarking and competitive strategies in SCM and logistics.

AssessmentExamination (2 hours) (70%); Group Coursework (3,000 word report) (30%)


SUMMER MODULES

N14C24 Supply Chain and Operations Management Research Dissertation




AimsDevelop ability to undertake independent research in the area of operations

management. Carry out independent research of a qualitative and/or quantitative nature.




Specific knowledge to be developed in the specific area of the chosen topic.




The ability to write extensive and incisive reports.



The ability to produce research reports.




Summary of ContentStudents will research and prepare an individual dissertation on an approved

subject in the area of Supply Chain Management. The dissertation will


emphasise leading edge thinking in theory and practice of the subject, through critical awareness of current published research and research methods.

AssessmentDissertation 20,000 words (100%)


N1DC19 Operations Management Research Dissertation












The ability to create extensive and incisive reports.







subject relevant to the MSc in Operations Management. The dissertation will emphasise leading edge thinking in theory and practice of the subject, through critical awareness of current published research and research methods.

Assessment20,000 word dissertation (100%)


N1DC20 Operations Management and Manufacturing Systems ResearchDissertation




















subject relevant to the MSc in Operations Management and Manufacturing Systems. The chosen subject will be relevant to manufacturing industry. The dissertation will emphasise leading edge thinking in theory and practice of the subject, through critical awareness of current published research and research methods.


N1DC21 Industrial Engineering and Operations Management Research Dissertation




















Summary of ContentStudents will research and prepare an indivdual dissertation on an approved

subject relevant to the MSc in MSc Industrial Engineering and Operations Management. The dissertation will emphasise leading edge thinking in theory and practice of the subject, through critical awareness of current published research and research methods.


Elective modules: Frequently Asked Questions

Q. What happens if I want to choose an elective module that is outside of the selection for my Masters degree?

Students are expected to choose their elective modules from within the selection shown as part of their degree. In exceptional cases it may be possible to choose no more than one module from another Postgraduate degree, subject to any pre-requisite background required and spaces being available on the module. The module must be of an equivalent standard to the one that they are substituting, in both level that is appropriate to the course that they are undertaking, and number of credits attained.

Students would be expected to make a case for wishing to do so (a written rationale), to be submitted to the Postgraduate Officer, and is subject to approval from their Course Director, Director of MA/ MSc Programmes, and if outside of the Business School, the host school. Students would then be notified by email or the result.

Q. I have submitted by module selection by the Business School deadline but upon reflection, I want to change one of my modules. Can I do this?

The University does allow for the following two week ‘change of mind’ periods.

← Autumn Semester – the two weeks immediately following University Registration (i.e first 2 weeks of teaching). Students are able to change any (autumn, spring or full-year) optional modules.

Spring Semester – the first two weeks of the spring semester. At this point, students can change only spring semester optional modules.

During these periods, students are able to change their module choices by completing a ‘Module Change Request Form’ available from the Postgraduate Reception.

If the choice of module is taken from the selection available for your Masters degree, then the Postgraduate Officer would check and approve this and students would then be notified by email or the result.

Any modules that are not on the selection for your Masters degree must follow the procedure outlined in question 1 above, i.e. student must supply a written rationale to the Postgraduate Officer, and the request is then subject to approval from their Course Director, Director of MA/ MSc Programmes, and if outside of the Business School, the host school.

Students are not permitted to register for additional modules in order to compensate for a perceived poor performance in previous modules.

Q. Can I change my module choice after the two week ‘Change of Mind’ period?


After these ‘change of mind’ periods, a change to a module registration will only be accepted in exceptional circumstances and where the choice is formally approved, i.e. approval from the School offering the module and/or from the student’s home School.

Students will need to also complete an ‘Exceptional Amendment Form’ available from the Postgraduate Office. Students would also be expected to make a case for the amendment (a written rationale) and supply this along with the completed form. All Business students would also need to seek approval and receive confirmation in writing from the Director of MA/ MSc Programmes. The registration process for the new module (and de-registration for the old one) must also be fully complete before they start attending another lecture.

The University’s Quality Manual states:

‘It is the student’s responsibility to ensure that any changes in Module choice are notified to their School / Department immediately, as the University reserves the right to give marks only for Modules that the student is formally enrolled for. In these cases, a mark of zero may be awarded for the module a student is enrolled on, even though they have actually studied and successfully completed another module, on which they are not registered’.

BUSINESS SCHOOL HEALTH AND SAFETY POLICY

STATEMENT OF GENERAL POLICYThe Business School’s full Health and Safety Policy is available from Nexus, and should be read in conjunction with the University Safety Handbook. Whilst all members of staff and students are responsible for their own safety and the safety of others, specific health and safety and related roles and responsibilities in the Business School are currently as follows

Name Tel Room Email FunctionLeigh Drake 15505 C71 (NORTH

BUILDING)[email protected] School Director

(NORTH BUILDING)Janet Cooke 66678 B11 (NORTH

BUILDING)[email protected] Safety Officer

(NORTH BUILDING)Susan Cotterill

66111 A11 (SOUTH BUILDING)

[email protected] Fire Officer (SOUTH BUILDING)

Hilary Vaughn-Thomas

66687 A6a (NORTH BUILDING)

[email protected] Fire Officer (NORTH BUILDING)

Katherine Beers



Stephanie Gorst



Steve Moore 66630 B9a (NORTH BUILDING)





Maggie Rouse (Tues, Thurs, Fri)



Vicky Story 66192 C40 (NORTH BUILDING)





Kieran Woodward



FIRE ALARMS AND FIRE EVACUATIONThe fire alarms in the Business School are tested by the Estates Office every Wednesday morning at 9.40am in the North Business School and 10.00am in the South Business School. This is not a fire drill or an evacuation alarm, just an electrical test.In the event of hearing a fire alarm the building should be evacuated as quickly as possible in accordance with usual University Procedures. The designated fire exits are the back doors (which will open automatically in the event of a fire) and the front entrance. Upon leaving the Business School please assemble in the main car park at the rear, making sure that you are a safe distance away from the road. Please do not wait at the front of the building or on the grass either side. This is to prevent interference with the fire fighters and to stop people from being injured by falling debris. If you have evacuated from the Exchange Building (Central Teaching Facility) you should also assemble at the back of the building.Evac+ Chairs are located by the stairwells on the first and second floors for the evacuation of wheelchair users. If any student or visitor in the Business School has a disability which may have implications for fire evacuation, they should make this known to the Safety Officer (Janet Cooke) or the Disabilities Liaison Officer (Teresa Bee), who will advise in developing an individual Personal Emergency Evacuation Plan (PEEP). More information on developing such plans is included in your general induction pack.

ACCIDENTS AND OTHER EMERGENCIESIn an emergency or in case of serious injury, dial 8888 and ask for the Ambulance Service.

IMPORTANT TELEPHONE NUMBERSUniversity Emergency Telephone Number:……………….………………….……….8888+Occupational Health:…….………………………………………………………………………………….……….14329+University Safety Office:…………………………………………………………………………….….……….…13401+Estate Office Helpline:…………………………………………………………………………………...………...16666+Jubilee Campus Security:…………………………………………………….…….…..…66788+Jubilee Campus Porters:………………………………………………………………………………………….…66053













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