Name:

I. Q & A Section I: Answer the following questions to the best of your ability.

1. When designing any kind of technical communication, what is the most important element for the technical communicator to consider? Support your answer.

2. What are three modes of delivery for technical communication? Give two examples of each.3. What are five of the key elements of a successful presentation style?4. There is a generic technical communication structure that is prevalent in many documents and

presentations. What are the three MAJOR elements of this structure?5. What are three of the core software programs that can be used to use visuals in presentations?6. Define "Technical Communication".7. What are five of the key features of technical communication? Why are they important?8. Explain how each of the following strategies is important to research in technical

communication: (1) asking the right questions, (2) exploring a variety of views, (3) explore your topic in-depth, (4) evaluate your sources, and (5) interpret your findings objectively.

9. What is "chunking"? Explain how it works.10. What are the four major approaches to "sequencing"? Explain how each of them work.

II. Q & A Section I: Answer the questions below based on the given rhetorical situation.

Situation: You are a team leader in a small company. You have been scheduled to give a quarterly report to the board of directors regarding the status of a current project.

1. What is the purpose of your presentation?2. Who is your audience?3. What research do you need to engage in? 4. what information do you need? 5. Who would give you the required information?

III. Mention two situations in which each of the following types of presentations would be useful, and explain why:

1. Informative2. Training3. Persuasive4. Action Plan5. Sales

IV. Mention the five most important elements of the key elements of a successful presentation style. Explain why your chosen five are the most important.

V. Mention three digital technologies that make communicating in meetings easier. For each of your chosen technologies, explain a situation in which it would be useful.

VI. Find a short Youtube video (no longer than five minutes). Write a script for that video. Make sure to provide the link.

VII. Define the following elements of visual rhetoric and explain how they work.

1. Content2. Lighting 3. Focus 4. Framing 5. Angle 6. Texture 7. Composition

VIII: Fill in the chart below. Defend your choice.

XI: Fix the following pieces of communication according to the Stylistic Guidelines discussed in class:

1. Bill told Darius that he was working too hard.

2. Janice dislikes working with Magdalena because she’s impatient.

3. Just place the dishes back in the cabinets after 8 p.m.

4. Before she passed away, Jane told her mother that she admired her.

5. The evaluation was performed by us.

6. Hard hats should be worn at all times.

7. You did a poor job at editing the report.

8. Joe’s company fired him.

9. My recommendation is for a larger budget.

10. Be sure to leave enough time for today’s training session participant evaluation.

X. Rewrite the two following pieces of communication to reflect proper etiquette. Feel free to modify the content as well as the style.

XI. Write a piece of technical communication.

Step 1: Select one of the following situations

1. You bought a new game at a game store. The game disc is broken.

2. Your company just obtained a new piece of software.

3. Your significant other booked vacations to Disney without telling you. The $5,000 have already been spent. You work that week.

4. Your company just went bankrupt.

5. You want to remind a team of individuals about a meeting held the previous week.

Step 2: Select a document type

1. Transmittal memo

2. Follow-up memo

3. Informal memo

4. Inquiry letter

5. Claim letter

6. Sales letter

7. Adjustment letter

Step 3: Create the document

BONUS QUESTION!!!!!