Quality Systems Administrator Westpak, Inc. - San Jose, CA

Are you passionate and determined, creative & open-minded? Do you build open & honest relationships with communication? Can you always be counted on to go beyond excellent customer service whether internally or externally focused? Do you actively pursue growth, learning, & understanding? Would others say you act with integrity and accountability? Do you value wisdom and embrace change? Are you humble and do you seek the truth always?

Westpak's mission is to provide the best possible and highest quality testing services in an environmentally friendly manner, using calibrated and well-maintained equipment at all times, conducted by test engineers that are knowledgeable, highly motivated, and well-trained.

A Quality Systems Administrator candidate will: Serve as the QMS Administrator for QMS related Records, Trainings, Change Control, Calibration, Non-

Conformance, Audit, Complaints, and Management Review per established QMS requirements and management guidance and direction.

Monitor, collect and report QMS metrics and related information per established QMS requirements and management guidance and direction.

Maintain established QMS data systems (i.e., Intelex, Burrito, etc.) and QMS records archives. Handles/processes requests for QMS information and documentation from internal and external customers (i.e.,

Supplier Quality Surveys, NDA, Quality Agreements, Supplier Corrective Actions, Audit requests, procedure and process guidance, etc.) per QMS requirements and management guidance and direction.

Per QMS requirements and management guidance and direction, assists Quality Director and others to plan, schedule, carry-out and report QMS audit activities

Works on assigned QMS projects to achieve defined outcomes per QMS requirements and management guidance and direction.

The above statements are intended to describe the general nature and level of the work being performed by the employee assigned to this position. There are no exhaustive lists of all duties and responsibilities, knowledge, skills, abilities, physical job demands and working conditions associated with this position.

Personal / Professional Attributes High focus on customer service, and willing to go above and beyond to get the job done. Drives accountability Strong ethical composition Ability to operate as an active thinker It is the responsibility of every Westpak employee to contribute to a positive work environment through

cooperative and professional interactions with co-workers, customers, and vendors.

Requirements for Eligibility Associates degree required, Bachelor's degree (B.S.) in Quality, sciences or related field is preferred. 3-5 years of experience in Quality with respect to scheduling activities, data administration and reporting, and

serving as a focal point resource for QMS clients and colleagues. Experience performing quality assurance functions of document control. Advanced computer skills (Microsoft Office with focus on EXCEL) and database use/management. Previous work experience in ISO13485 and ISO17025 is preferred. Previous internal or supplier auditor preferred. Experience with statistical analysis of quality data Previous experience managing and supporting an integrated QMS Training material to support QMS and

organizational needs. MS Word, Excel, PowerPoint proficient, MS Access or similar relational database proficiency is preferred.