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Everything You Wanted to Know About Certified Agile Leadership (CAL) But Were Afraid to Ask Before we explain the Certified Agile Leadership (CAL) program, let’s see what people around the world are saying about it and the significant benefits they continue to experience. Testimonials From Students About Their CAL Educators Jesse Fewell, U.S.A. “This is the best leadership meeting we’ve had all year” – CIO of U.S. Government Agency “That was some of the most candid conversation we’ve ever had (between two branches)” – Branch Chief of U.S. Government Agency Stefan Roock, Europe “I learned to be more open for the new and more courageous trying the unconventional. Now I think in experiments when it comes to organizational change. The class questioned my beliefs and inspired my thinking.” Michael K. Sahota, Canada “You want Agile? Do this first.” – A. Graham, CIO, Metrolinx. (I see CAL I as a pre-requisite for making Agile work. So did this CIO.) “Take the course if you wish to lead. It’s like no other” – K. Wilson, Agile Coach. (What we are seeing here is it that CAL is not just for executives and managers. It’s also for Agile Coaches and ScrumMasters. It’s very relevant and applicable.) “The best leadership training I have ever experienced.” – J. Bergeron, Partner, PwC These are the kind of takeaways that people are getting. Very significant shifts. What is CAL and Why Was it Created? So, what is CAL and why was it created? Let’s look at that. We know Agile is embedded all over the world. Software is the life blood of organizations and Agile runs software. So, Agile has had an incredible success spreading all over the world. However, if we look at the latest 2017-2018 State of Scrum survey, we see that Agile is challenged. The significant challenges are: We see commitment to top-down control management. We see resistance to change. We see lack of understanding or support.

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Page 1: Webinar - Blog FINAL rev · Title: Microsoft Word - Webinar_-_Blog__FINAL_rev.docx Created Date: 20180802184204Z

EverythingYouWantedtoKnowAboutCertifiedAgileLeadership(CAL)

ButWereAfraidtoAsk

BeforeweexplaintheCertifiedAgileLeadership(CAL)program,let’sseewhatpeoplearoundtheworldaresayingaboutitandthesignificantbenefitstheycontinuetoexperience.

TestimonialsFromStudentsAboutTheirCALEducators

JesseFewell,U.S.A.• “Thisisthebestleadershipmeetingwe’vehadallyear”–CIOofU.S.GovernmentAgency• “Thatwassomeofthemostcandidconversationwe’veeverhad(betweentwobranches)”–

BranchChiefofU.S.GovernmentAgency

StefanRoock,Europe• “Ilearnedtobemoreopenforthenewandmorecourageoustryingtheunconventional.NowI

thinkinexperimentswhenitcomestoorganizationalchange.Theclassquestionedmybeliefsandinspiredmythinking.”

MichaelK.Sahota,Canada• “YouwantAgile?Dothisfirst.”–A.Graham,CIO,Metrolinx.(IseeCALIasapre-requisitefor

makingAgilework.SodidthisCIO.)• “Takethecourseifyouwishtolead.It’slikenoother”–K.Wilson,AgileCoach.(Whatweare

seeinghereisitthatCALisnotjustforexecutivesandmanagers.It’salsoforAgileCoachesandScrumMasters.It’sveryrelevantandapplicable.)

• “ThebestleadershiptrainingIhaveeverexperienced.”–J.Bergeron,Partner,PwC

Thesearethekindoftakeawaysthatpeoplearegetting.Verysignificantshifts.

WhatisCALandWhyWasitCreated?

So,whatisCALandwhywasitcreated?Let’slookatthat.WeknowAgileisembeddedallovertheworld.SoftwareisthelifebloodoforganizationsandAgilerunssoftware.So,Agilehashadanincrediblesuccessspreadingallovertheworld.However,ifwelookatthelatest2017-2018StateofScrumsurvey,weseethatAgileischallenged.Thesignificantchallengesare:

• Weseecommitmenttotop-downcontrolmanagement.• Weseeresistancetochange.• Weseelackofunderstandingorsupport.

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Agile—andthewaywe’redoingitwithjustCertifiedScrumMastertrainingandCertifiedScrumProductOwner®training—isnotenough.Weneedsomethingmore.

That’swhyCALwascreated.Peoplearesaying“WelovethefoundationalScrumMastertraining.WelovetheProductOwnertraining.It’sfantastic.However,wecan’tgetAgileworkingandwecan’tgetScrumworking.Pleasehelpus.”

ThisiswhereScrumAlliance(andtheCALprogram)enteredthepicture.

TheCALProgramisdesignedtogivepeopletheunderstandingthattheyneedtocreateacontextwhereAgilecanbesuccessful.

CALisaboutlookingbeyondjustScrumatateamlevelintothelargerAgileOrganizationalcontext.IThat’swhyScrumAllianceislivingtheirvisionoftransformingtheworldofworktolookbeyondjustScrumandvisualizeAgileasalargermovementandhowtosupportthat.

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CALI

CALIisa17hourleadershipdevelopmentoffering.Itismostcommonlyofferedasa2-3daytraining.Attheend,peoplereceivetheirCALIcredential.

TheCertifiedScrumMaster®(CSM®)Training—byhavingatwo-daytrainingonthebasicsofScrum—didamazingthingsforthecommunity.ItputAgileonthemap,withatwo-dayCSMprogram.IseeCALIasputtingtheAgileOrganizationonthemap.Iseethis

ashavingaprofoundimpactonourwholecommunitytogetAgileworkingatamuchbroadercontext,andtogetAgiletobeeffectiveinmuchdeeperandprofoundways.

Tounderstandthis,let’stakealookatthelearningobjectivesthatdefinetheCALI.Ihaveputthemintothreegroupsseewecanseethekeyareas.

1. Organizational• Culture• Structure• Governance• Trust&Collaboration• Productivity&Metrics• EmployeeEngagement• DelightingCustomer• ManagementTrends

2. Leadership• DevelopmentFramework• Feedback&Behavior• Present,Aware,Engaged• Coaching

3. Change• Complexity&Uncertainty• HumanSystems• ChangeManagement

Whenseenthisway,CALIisactuallygivingthebasicbuildingblocksformakingAgilesuccessful.(afterwehavethebasicsinfrastructuresinplace,ofcourse).Forasolidfoundation,ScrumMaster,ProductOwner,ScrumDevelopertrainingisagreatplacetostart.

CALIactuallycreatesthefoundationneededneedtomakethosethingswork.

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Itdoesn’tmatterwhetheryouareusingScrumorKanbanorDigitalorDevOps.TheCALIexperienceisdesignedtocreatethecontextforallofthosethingstoworkmuchmoreeffectivelybylookingatthislargercontextoftheorganization,leadership,andhowweapproachchange.

CALII

ThenextstepisCALII,whichgoesevendeeperandbeyondjusttraining.Therearethreecomponents:advancededucation,validatedpracticeandpeerworkshop.ThegoalistocreateaverycapableAgileleader—eitheramanagerorcoach;achangemakerofsorts—whoisabletohelpinspireandgrowpeople.Inordertoreceivethecertification,attendeesneedtogothroughpeerworkshopstosharetheirlearninganddemonstrateworkingknowledgeofthematerial.

ThekeyCALIIareasare:

• AgileLeadership• AgiletheOrganization• AgileApproachesChange

Theinvitationisforyoutogoonyourjourneytogrowasaleader.Sometimesthroughmisunderstandingyouthink,“Oh,I’mnotamanager.Thisisn’tforme.”CALisforanybodywhowantstoleadeffectivechangewithAgile:AScrumMaster,aCoach,ateamlead,amanager,adirector,anexecutiveoraninspiredteammember.It’sforanybodywhowantstoshowupasaleadertocreateamazingoutcomesaroundthem.

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CALisforanybodywhowantstoleadeffectivechangewithAgile.

EveryCALIisUnique

ThenextthingIwanttosharewithyouisverysurprising.Astonishing,evenforsomepeople,isthateveryCALIisunique.MyleadershipjourneyisdifferentfromtheotherCALEducators.EveryonewhoisaCALEducatorhashadauniquejourney.Wehavedifferentunderstandingsofwhatittakestogetahigh-performanceorganizationandofwhatgreatleadershipis.We’veallhaddifferentleadershipjourneys.

Now,thequestionis,whoseleadershipisbest,orwhichoneisbetter?That’snotreallyrelevantorimportant.What’sreallyimportantistoseethat

thereareactuallymanywaystogrowperformance.TheinvitationistotakeCALIofferingsfromdifferentinstructorsbecauseEducatorshavedifferentwaysanddifferenttechniques,differentapproaches,anddifferenttoolsorviewsonmindset.

WithCAL,Educatorsarerequiredtoteachaleadershipdevelopmentmodel.IteachmyownleadershipmodelthatIcreatedspecificallytogetacceleratedgrowth.OtherpeoplemayuseLeadership360°,LeadershipAgility,orsomeotherleadershipmodel.That’showeachCALIprogramisunique.

TheinvitationistofindtheCALEducatorthatinspiresyou.One

whoseapproachfeelsrightforyou.

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QuestionsabouttheCALProgram

Question:IsitpossibletouseCALdirectlyafterCSM?

Answer:Yes,itispossible.Therearenopre-requisiteforCALI.

Question:DoIneedtodomyCSPbeforeIdoCAL?

Answer:No,theCALiscomplementarytoanyfoundationalScrumtraining,andprovidesafoundationforgettingAgiletoworkinorganizations.

Question:Mydepartmentdirectorwantstounderstandif/whyIlearnScrumfirstorshouldIlearn/takeCALfirst?

Answer:IrecommendthatyoushouldtakeCALfirstbecauseitcreatestheoverallstructure.Inoneinstance,wewaitedforabouttwomonthsbeforeanyScrumtraininginthecaseofanexecutiveIwasworkingwith.WecreatedahealthyorganizationalenvironmentusingthefundamentalsofCALI.SherealizedwhywewaitedforScrumtraining—itwouldn’thavemadesensebeforeCALI.OnceyoucreateasupportiveorganizationalcontextforAgile,thenintroducingScrumiseasyandnatural.

Question:WhatdoweneedtogetCALcertification?

Answer:Thisisuptoindividualeducator.WhatItellpeopleinmytrainingisthatiftheyareawakeandlisteningforthewholetwodays,theywillreceivetheCALIcredential.That’smyrequirement.TherearesomeveryspecificreasonsthatIhavethisapproachtosupportpeoplelearningrapidly.WiththeCertifiedScrumMaster®training,there’satestaftertheclass.TheCALcertificationisCALI+allthreecomponentsofCALII.

Question:Ifeveryone’sCALIisdifferent,howdoyoumanagetokeepastandardtocertification?

Answer:TheCSMmeansthatpeopleunderstandthebasicsofScrum.WithCALI,itmeansthatpeopleunderstandthebasicsoforganizationsandleadershipcompatiblewithAgile.Wehavelefttheworldononerightanswer,andtherearemanygoodanswersaroundthesetopics.Sothecertificationmeansthatparticipantsunderstandonepath.Let’suseametaphortounderstandthis.

ImagineCALIislikeanicecreamcone.Somepeoplehavethechocolateone.Somepeoplehavethevanillaone.Somepeoplehavethestrawberryone.Buteveryonehasanicecreamcone.Theyallhadadelicioustastydessert.That’smyunderstanding.We’revalidatingeveryonewhosegonethroughthisCALItraininghashadexposureandanunderstandingofthesekeyconcepts.Butwhichapproachtothesekeyconcepts?

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That’swhatI’msaying:they’reallgoodicecreams.Butwhatflavordoyoulike?ChooseanEducatorthatyouresonatewith.TrydifferentCALstohaveavarietyofviews,experienceandskill.Whohasleadershipqualitiesthatyouareinspiredby?WhatCALEducatorhasgonethroughtremendousgrowthontheirindividualleadershipjourney?

Thekeyelementofaneffectivechangemakerandaleaderisonewhohashadchallengesandajourneyofgrowth.Thiswillthenhaveanimpactonyourownleadershipjourney.Thiswillprovidetheexperienceandtoolsneededtobecomeapowerfulandeffectiveleader.

Question:Istherearisktospendtoomuchtimewithmanagementratherthanteams?

Answer:Withoutmanagementleading,thereisnochange.Itisreallyabouthavingmanagementowningthechangeinitiative.So,they’retheonescreatingtheorganizationalculturalcontextforsuccess.

Question:WhenIlearnedScrumyearsago,IheardthepracticewouldbringculturalchangebecauseaScrumMasterwillbethechange.

Answer:ScrumMastersplayaveryimportantroleofsupportingchangeatagrassrootslevel.However,unlesswehaveleaderswhoareleadingthisnewwayofbeing—thisAgilemindset—wearenotgoingtoseelastingchangeacrossandwithintheorganization.Infact,ScrumMasterswhoarepushingforachangeinculturewithoutthesupportofmanagementareactuallygoingtointroduceorganizationalconflictanddamagetheorganization.Withouthavingleadershipleading,itgoesawry.

Question:IsthePMI-ACPacompetingcertificationtoCAL?

Answer:Idon’tthinkitis.MyunderstandingofthePMI-ACPandothercertificationsisthatthey’remuchmorefocusedonAgileandatacticalandstrategiclevel.TheCALisuniqueinthatitismuchmorefocusedataculturalandleadershiplevel.MyCALIinparticulargoesverydeepintocultureandleadership.

Question:LeSSisaframeworkthatscalesScrumwithsomesuccess.DescalingorganizationisredesigningorganizationstructurethatimpactsCulturedeeply.Didyouseeinyourexperienceanylimitationindoingthisway?

Answer:LeSSisoneapproachtoimplementingScrum.

WhatmyCALprogramisdoingistakingitastepbackandlookingatthebroaderorganizationalandculturalcontextasaprimarywayofdoingthings.It’saboutcreatinganenvironmentwhereScrum,LeSS,andotherscalingapproachesmayworkeffectively.

It’scomplementary,notcompeting.

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Thequestionthenbecomeswheretostart.Inmyexperience,asaCECandCST®,it’smoreeffectivetostartwithcultureandleadershipbeforeinvestinginprocessandstructures.

ThispostisbasedontheScrumAllianceWebinargivenbyMichaelKSahotaon“TheSecrettoHighPerformance”.YoucanwatchthewebinarHERE